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Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.
I've used ChatWing for my main website which is super popular, and users fall in love with it on the first time.
Additionally I consistently have problems after entering text and having it show up out of order when I switch apps.
I love the ability to size it and the patterns that I can use to create the look and feel that I want for my presentation. My goal is to focus on my expertise and interacting with my audience.
The Enterprise plan on Chatwing is a bit expensive mostly when it comes to the charges per extra contacts.
It's clean, fast and nice. I do like a lot of customization options and all other options which allows you to literally change every inch of your chat.
But mostly that you just stopped the free version with no warning at all. Not a good way to do business.
It's an excellent option to interact with the public, the use is very simple and it looks great on any platform that the client uses.
I would be tempted to pay $5.00 a month but your cost are way over rated. I will find another chat alternative.
I really appreciate this wonderful software. Its really user-friendly and the interface is also good.
Then the software itself was more complicated than it needed to be. I don't remember how many times there were audio driver problems, mic problems, video problems, etc.
My overall experience: Excellent. I really admire the solidity of the connection, I haven't experienced any freezing or crashes so far, and the technical support is quite good.
The things most frustrating with this software was the customer service. We had trouble at the onset with it and their customer service desk is overseas and hard to get through.
This was a great program to help connect with people during Covid lockdowns. The screen sharing ability was very simple and easy to use.
The reminder to change your password is relentless, but if I change my password before I'm absolutely forced to, it doesn't work/causes chaos.
I like the integration with Outlook that makes it easy to set up a meeting. I also love how you can save your phone number and have it call you each time.
I was just annoyed once to see how badly the outlook worked with it.
Brynna H.: Hi, my name is Brynna and I am a personal coach in the health and wellness industry. And I give Chatroll a five out of five star rating. When trying to decide which software to use I didn't really look at any others, Chatroll felt like a really obvious choice. They had a free plan for the number of users that I needed so I just jumped right in and got started. The reasons that I decided to use Chatroll for my online webinars is because they had a free option for the number of users that I was using at the time and I knew that I could just level up if I needed to. I really thought that it was a very user-friendly interface, it seemed really easy to onboard, and I liked that I could customize my chat box so that it matched the colors and font on my blog, rather than having it look out of place with someone else's choices and design. The onboarding process with Chatroll, I would say is a moderate difficulty level as far as getting all set up. You have to make sure you have all of the correct access codes put in on your blog correctly. And you want to just test it out, make sure that it's running correctly, give it a couple of trial runs, make sure you've got it all exactly the way you want it. But once you do, it's an absolute breeze to use and it didn't give me any problems once I had it set up correctly. For anyone thinking of using Chatroll, I would highly recommend it. It's got a free plan, so if you're just starting out and you don't have a lot of users, that's okay it really doesn't cost you anything. You have so much that you need to be thinking about if you're starting to do online webinars on your blog or somewhere else, you've got to make sure that your feed is correct, and you've got to make sure you've got all the right things. Chatroll you don't have to worry about it at all. Once you've got it there, it works great. You can see what everybody has to say right there during your live webinar. It's easy to monitor, it's easy to use and I would highly recommend getting started to give your webinars to extra professional touch, to just make them that much more awesome.
Diane: Hi, I'm Diane. I'm the founder of PreQualified Mates, and I give Webex a four out of five. I have used virtually every application that preceded Webex, including GoTo Meeting. I was an early adopter of Webex, I've used them all. I have hosted thousands of web-based meetings, so name it, I have used it. We used Webex for PreQualified Mates because of my experience with everything that preceded it, and the state of Webex at that time. I'd only used Webex for B2B, and we were using it in a B2C application. The other reason that I chose Webex at that time was that Zoom was really immature, and the real business model at that time was actually storage, which might be a surprise to most people, but what really appealed to me with Webex is that you had the ability to locally store and control your data. You didn't have to store your data on a data farm and pay for storage offsite unless you chose to do so. As I said, when we launched PreQualified Mates, we were using Webex for internal use, interviewing our clients and prospective clients. And it was actually really challenging, not because of Webex per se, but we were using it in a B2C environment. Hence, when we would prep our prospective clients in advance to confirm that they had a platform hardware to launch a Webex session, it was so challenging because it turned out that a lot of people's own personal computers are really old and obsolete. So it was a real struggle, really painful, and we spent an inordinate amount of time doing the troubleshooting, which really was not at all the fault of Webex. It was that the clients were using really old equipment, and it was really important to us to record the data. So at the time, it was using FaceTime or something, or Skype was an inadequate alternative, and Zoom was too immature at that time to be considered as an alternative. So, it was very challenging, and I've used Webex for so many years. I have tons of war wounds from what it was like in the early versions, which is nothing like it is today, which is easy-peasy. But going back, there were some challenges, but the challenges we had with my company per se, were really the challenges of a B2C environment, which was not my prior experience, which was all B2B and more on an enterprise level. I'd suggest that you review the licensing and forecast your requirements pretty clearly. Make sure you understand what it's like to add additional users and so forth. I'd also suggest you do research on backgrounds and environments. I've written a great blog on it, for example, but there's all sorts of really good material to that end, and I personally like real environments versus the faux screens, but other than that, just do your due diligence on the front end.
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