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CrossEngage vs Comet: Which is a better fit?

Updated on March 1st, 2024
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Summary
Features in Artificial Intelligence
24
Best performer
35
  • Access Controls/Permissions
  • Activity Dashboard
  • API
2
35
User satisfaction
4.1
User reviews10
Ease of use
3.5
Functionality
3.7
Value for money
4.2
Customer support
4.3
4.3
User reviews12
Ease of use
4.3
Functionality
4.3
Value for money
4.3
Customer support
4.4
Price starts from
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

The platform serves different industries and business models. The spectrum ranges from e-commerce to mobility and travel to the insurance industry, e.g. Deutsche Bahn, Scout24, Shop Apotheke.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
175688
5 screenshots
No screenshots provided by vendor

CrossEngage

Top Features
24/35
  • Alerts/Escalation
  • Chatbot
  • Collaboration Tools
  • Document Management
  • Drag & Drop
  • Mobile App
  • Multi-Language
  • Natural Language Processing
  • Sentiment Analysis
  • Speech Recognition
  • Virtual Personal Assistant (VPA)
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Customer Segmentation
  • Customizable Branding
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • For eCommerce
  • For Sales Teams/Organizations
  • Machine Learning
  • Monitoring
  • Multiple Data Sources
  • Performance Metrics
  • Predictive Analytics
  • Process/Workflow Automation
  • Real-Time Data
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Tagging
  • Third-Party Integrations
  • Trend Analysis
See All features
Hide Artificial Intelligence Software Features -

Comet

2/35
Show Artificial Intelligence Software Features +

CrossEngage

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Comet

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CrossEngage
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Comet
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CrossEngage
  • By Spotler
  • Located in Netherlands
Comet
  • By Comet
  • Located in United States
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