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Community organizations that offer recreation, camp and sports programs like Parks & Recreation departments, YMCAs, JCCs, schools and sport associations. Also used by private recreation programs.
Dialog Health's HIPAA-compliant texting solutions are used by Fortune 500 Hospitals, Health Systems, Provider Groups, Urgent Care, Ambulatory, Insurance Companies, HR Departments, and Call Centers
I like how there is an app to see this information on site during camp and it is easy to read. It is also a secure way to keep all of this important information.
The inability for people to create their own account and link it to our program. We had a few people who had invalid emails and then were unable to register until we fixed it on our end.
We appreciate the excellent customer service and customization. It is great value for your investment and we are very pleased with the overall outcome.
A lot of accounts incomplete and people don't know why so it needs to be very known to customer what they are missing so we can download files.
I love using ePACT! it has made my job a lot easier over all and gives me a very effective & efficient way to communicate with parents. Very accessible and the staff at ePACT is all very helpful.
When it is added as a waiver parents are only signing off that they did something when in reality they did not and then the info is missing.
We love that ePACT looks out for the safety and security of our participants, while improving efficiencies for our staff.
Some of the general ePact functionality vs our set up has been confusing for customers.
I love the ease of communicating with patients. I try to answer their questions and being able to text is a great feature.
So far, I don't think there is anything I dislike about Dialog Health.
I like the fact that you can have patient interaction if they needed any help you can help.
Since its implementation, we have had fewer cancellations and no shows which impacts our surgical schedule tremendously.
This texting platform has exceeded my expectations... amazing open/response rates.
When patients don't read text message completely and misread the information given about appointment time/procedure prep.
I like how easy it is to contact patients and communicate with them.
In the past we have run into several issues with being charged for consoles that were no longer in use. This seems to have been resolved after working with our contact.
ePACT
Top FeaturesDialog Health
ePACT
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Dialog Health
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