ClickSend vs MessageDesk: Which is a better fit?

Allen: Hey, my name is Allen. I am the President of physiotherapy and rehab company, and I give ClickSend a 5 out of 5. We were looking for a software that would be able to integrate to our CRM to be able to send automated text messages and some other conversational type messages. We were looking at Project Broadcast but when we found ClickSend, we found an all-in-one solution because they also do print, letters and postcards, which we found helpful with our lead follow ups as well, and tying into our CRM. So overall, it was a better choice for us. Right from the start, I had a lot of questions when I was looking at ClickSend, when it came to their pricing, their structure, the quality of their print work, but every single question I had for their customer service, it was always through chat, but it was always an immediate response. They were very kind, they were very, very helpful, and they followed up with me afterwards via email with resources. So it was a very easy decision making process and buying decision. Their costs were very competitive. The quality of the print work was great. Fast shipping times as well. The text messages were integrated really well with our CRM, so it was a really easy choice to make, and I think their customer service, help and quality of their work really made it stand out. Getting started with ClickSend was rather easy. If I remember correctly, it's been a while, but I think I just had to upload a credit card to purchase some credits. And from there I used the API key to connect to my CRM, and I started scheduling out messages in ClickSend to trigger with some email automations and other tags that we had set up in our CRM. So overall, it was a very simple, smooth process. I do remember some questions obviously coming up during the onboarding process, and again, their customer service was super helpful to quickly answer those and get us up and starting really quickly, within a matter of days. If you're considering using ClickSend, I definitely would suggest just try it out. I think they give you a couple of credits to try and if not, it's just a couple of bucks. Just add some credits in, send yourself a mailer, send yourself some text messages, engage with it, go through. They have a lot of reporting functions as well. You've got nothing to lose.