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Any business or non-profit that needs to send out group texts or SMS marketing. Some examples include: churches, restaurants, corporations, real estate, and more.
Businesses of all sizes that need cloud communication solutions in over 180 different countries.
The feature to schedule messages in advance and attach pictures has been AMAZING. I love having everything logged so there is a paper trail of what has been discussed, as well.
Perhaps it's unfair to have so few complaints, it seems forced.
We love how easy to use it is, and we’ve had great success sending out messages to our customers and receiving responses.
For what I pay each month to use txtsignal, it does all i expect it to do.
Adding contacts is simple and the ease of self signups is wonderful. Sending messages which can also post to social media is a big plus for us.
Customer support is awesome and helpful. Owner is invested in company.
They have well documentations and can be integrated with multiple software which I love. And the thing I like the most is that they give free trial.
If there are errors with connecting to your infrastructure, it's not always apparent (right away) what the problem is.
And the pricing is very competitive and takes the cake for being the best platform to work on. Also, the documentation is excellent.
My overall experience has been really bad - primarily because there is no way to talk with a human.
This product is used by my team of developers to communicate with each other and to keep records of our virtual meetings and conversations. It works great and we are happy with it.
It can be difficult to find your way around the website. Even with documentation, setting up functions can be confusing.
The team is super friendly, and will always be there to help answer our problems. Otherwise, the API documentation is great and easy to implement.
It should be known - the problem could actually be with facebook or whatsapp, since the twillio to whatsapp integration requires facebook too.
Allen E.: I'm Allen, President of Premier Spine and Sport, and I give Twilio a five. Prior to using Twilio, we were texting our customers manually, which was very time-intensive trying to figure out who to text, when to text. It was nothing convenient about it or efficient, so we were looking for a solution to help us streamline our SMS campaigns efficiently. The reason we chose Twilio was because a lot of my other colleagues were using them. They had great experience with it. We looked at a couple other softwares, but honestly, Twilio just came out of top. Onboarding Twilio was really easy. It's just a matter of signing up for an account, getting a phone number, and then using their API to basically connect it to your software. But it was pretty easy to get started. If you're looking to do SMS campaigns with compliance, because I know there's a lot of rules now around spam messaging, just get Twilio. It saves you a lot of time, a lot of headache. They actually make sure that you don't get into the spam then.
Prioritize real-user-identified key features according to your needs to find your best fit.
txtsignal
Twilio
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