# Compare Nextiva vs Google Meet 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Nextiva and Google Meet based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175788-176572/Nextiva-vs-Google-Hangouts

---

# Nextiva vs Google Meet Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NextivaGoogle Meet2/4 selected

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (915)](https://www.capterra.com/p/175788/Nextiva/reviews/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12,081)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

[## Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (915)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [915 reviews](#user-reviews)

Positive

829

Neutral

38

Negative

48

[## Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12,081)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [12,081 reviews](#user-reviews)

Positive

10,889

Neutral

1,027

Negative

165

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## Summary

* * *

Key features rated by users

Features selected based on 2,905 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Not enough reviews

Feature ratings

Mobile Access

4.6

Online Voice Transmission

4.8

Video Conferencing

4.6

API

1.0

Call Routing

4.8

83%Fit

Missing features

Feature ratings

Mobile Access

4.6

Online Voice Transmission

NA

Video Conferencing

4.7

API

4.4

Call Routing

NA

User satisfaction

User satisfaction

4.6

User reviews[915](https://www.capterra.com/p/175788/Nextiva/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.6

User satisfaction

4.5

User reviews[12,081](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses of any size who want to better connect with their customers.

Best for

Mobile and web-based google application that lets small to large businesses conduct voice/video calls among colleagues or business partners.

## User reviews

Pros & cons

CD

Charles D.

Director of Lab Operations

> "Our company combined three services, 800 Call Flow, Fax, and multiple business lines into one service with Nextiva at a savings of over $400/month."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6252370)

AL

Amy L.

Office Manager

> "The phone will ring and say connected but no one is on the other end, and the customer says they couldn't hear me when they call back."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160)

SH

Simon H.

Mediator and Arbitrator

> "Much less expensive than POTS, much better voice mail system. And on the rare occasions when I need support (probably no more than 3 times in 5+ years) could reach..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269462)

AL

Amy L.

Office Manager

> "The service on the app doesn't always work properly. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160)

JC

Jerick C.

Administrative

> "Our productivity has increased dramatically as a result of the user-friendly interface, which has made managing calls and texts much simpler."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249)

Ginna G.

Attorney

> "I think sometimes its glitchy and problem solving only through chat can be frustrating at times but overall we an work with it."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6864075)

BT

Benjamin T.

Communications Manager

> "The system allows for quick and easy setup of a business phone menu and voicemail system."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6267625)

KR

Kyle R.

IT Project Manager

> "Sometimes voip phones would have provisioning issues reaching the server"

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6786575)

JS

Jason S.

President

> "Most integrations worked the first time after they were installed."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7064322)

SS

Sean S.

Owner

> "That there sales reps will say one thing and then go on leave and not even document what was said and then your bill is around 3,000 for the life of your contract"

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6597540)

JC

Jerick C.

Administrative

> "Even though my experience has been quite good, I think that the mobile app's user experience may be improved by simplifying some of its capabilities, especially for..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249)

AA

Armando A.

Marketing Manager

> "While Nextiva is a good platform overall and it offers very decent pricing, it lacks critical functions for decision-making that can hurt some numbers in growing..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6246551)

MN

Mary N.

IT Director

> "My users are always moving and I have been able to setup phones in the admin office and distribute them in other buildings with ease."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6256964)

EL

Everett L.

owner

> "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

Brandon K.

Business Development Manager

> "Nextiva Contact Center is scalable and flexible, accommodating our organization's evolving needs as we grow. Whether we need to add new communication channels,..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221079)

EL

Everett L.

owner

> "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

CR

Cade R.

Sales Manager

> "Its intuitive interface, flawless voice quality, feature diversity, responsive customer support, and reliability make it a top choice for businesses seeking a..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012809)

ZM

Zeus M.

Chief Operations Officer

> "Our closing rate for sales and appointment setting has gone up significantly using call monitoring and recording, without being able to hear and see what our staff..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025375)

AC

Andrew C.

Associate

> "Full call control using an endless variety of call flow options, mobile connectivity, desktop app allowing you to take a softphone anywhere, voicemail via email,..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025653)

DE

Daniel E.

IT Systems Administrator

> "The computer prompts when you call in don't give you enough time to enter your Nextiva phone number!"

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6271118)

BT

Benjamin T.

Communications Manager

> "Nextiva Business Phone Service is well suited to users who need to set up an automated phone menu."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6267625)

MC

Mariangel C.

Customer service representative

> "One potential drawback of Nextiva is that it may be considered relatively more expensive compared to some other business communication solutions, especially for..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6006620)

WJ

Wally J.

Logistics coordinator

> "We rely on Nextiva Business Phone Service to handle our communication challenges, enhancing teamwork, ensuring customer satisfaction, and keeping our team connected,..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025734)

AA

Abdulrahman A.

IT Software Management

> "The iOS app could be a little better with clearing missed calls and stopping the annoying pop-up that keeps asking me to enable cellular data when it is already..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6227057)

JJ

Jamie J.

Operations Manager

> "With their software we were able to achieve our goals of routing calls for all 14 of our salons to one centralized location."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148532)

LB

Larisa B.

General Manager

> "I don't know why it takes 3+ months for them to approve companies to use their service, but that is an unforgivable about of time."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6323264)

RM

Robert M.

Director

> "We are in the process of phone migration from Cisco Call Manager to Nextiva, Nextiva offered a competitive offer that makes it easy to move forward with a new phone..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047296)

LB

Larisa B.

General Manager

> "I was told by the initial person who helped set us up that they have no control over the capaign registry and no way to expedite the process."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6323264)

MZ

Melissa Z.

Manager

> "This is an amazing feature which allows the caller to route their own call instead of talking to our receptionist (ie. press 1 for Bob, press 2 for Larry, etc)."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024234)

AH

Ariz H.

Director

> "Specifically, notifications for text messages. Whenever customers text us, we don't get a notification in our email in the same manner that we do when they call us..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025428)

RL

Rachel L.

Customer Service Representative

> "You can always count on the call flow coming in at the call center in a fair and orderly fashion. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6363495)

ARR

Antony Ryan R.

Call Center Operator

> "Sometimes we face a delay in the call logs, i don't believe it is nextiva fault but that happens."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269456)

DF

Damain F.

Finance Director

> "The mobile app is a standout, enabling users to stay connected on the go, enhancing productivity and flexibility for remote teams."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012789)

MG

Mario G.

IT Director

> "If someone depletes your Long Distance credits, it can disable your entire account and all phone service (as described by sales, hasn't happened)."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6092301)

KL

Keith L.

Systems administrator

> "Nextiva is a great platform for me because I want to self manage my call flows and call center ad it gives me all the tools I need to do that."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238314)

ST

Samantha T.

President

> "Nextiva depends on the internet., so when internet is down, so are the phones."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642)

DV

Don V.

Admin Assistant

> "Making changes is easy and mostly straight forward. If I don't know how to do something there are many tutorials and I can always rely on a customer service rep via..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269407)

EL

Everett L.

owner

> "unreliable connectivity."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

AS

Ace S.

Sales Coordinator

> "The flexibility and scalability of their service allowed us to add or remove lines as needed, making it easy to adapt to changing business requirements."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5048031)

EL

Everett L.

owner

> "unreliable connectivity."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

TM

Theodore M.

IT Director

> "I manage all of the systems for my company including the two previous phone providers, internet providers, alarm system, saas providers, etc. etc. etc., and Nextiva..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221303)

EL

Everett L.

owner

> "No customer support."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

TS

Tiffany S.

Comptroller

> "They have great customer service that walk you through the set up and help you get everything that you need for your incoming calls with our customers."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238409)

BM

Barbara M.

Law Clerk

> "Wait times were long and there were a few times where we were on the line waiting and the call would drop, resulting in us having to wait even longer."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5039073)

CH

Carl H.

Marketing

> "As a remote worker, Nextiva makes it possible to call, text, or chat with colleagues and customers from my own phone extention."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024122)

GM

Gilbert M.

owner

> "Extremely poor customer support. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6822512)

HC

Harry C.

Property Manager

> "Any question you could come up with the had an answer, They checked and verified that everything you did was correct and when you thought it couldn't get any better..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6226148)

TD

Tabitha D.

Administrative Assistant

> "Our transfer system was not operating properly."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6638003)

KB

Kyle B.

Co Owner

> "The thing I like most about Nextiva is how easy it is to use. When it comes to texting customers and making contacts, or answering calls from outside the office,..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6251002)

TL

Terry L.

Marketing Manager

> "A couple things i didn't understand, like parking a phone takes up a phone line, having the paging system takes up a phone line. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6107062)

Jeremy B.

VP Growth

> "Works great and calls do not get marked spam (unlike Dialpad)."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6311016)

TL

Tina L.

Office Manager Assistant

> "It's a bit not initially flexible when it comes to adjusting the phones' operations based on holidays or locations that are not open every other weekend."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122)

ST

Samantha T.

President

> "Nextiva was a cost effective way to provide phones to several employees."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642)

JK

Joe K.

sales manager

> "Wait times, customer service needs an improvement, transfers between agents and departments for trunk accounts."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047252)

CB

Christina B.

CFO

> "Having the ability to download the Nextiva app on my cellphone allows me to step away from the office and still stay connected."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6081939)

NR

Nathan R.

Director of IT

> "It's difficult to find more niche things such as a specific type of call log because it's buried under another tab that doesn't really make sense."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6241001)

KB

Kyle B.

Co Owner

> "From text messages, calls, and voicemails it is an amazing service."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6251002)

DC

David C.

Head of Media Ops & Distribution

> "Like much of the global workforce, over the course of COVID my role went from in-office to remote. When moving to my current location, I ended up in a dead zone for..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025826)

LE

Laura E.

LOGISTIC COORDINATOR

> "Nextiva has been a very useful tool for my companythe nextiva application is also very good and there are many tools that we can use to record calls, which is..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5031409)

ST

Samantha T.

President

> "We didn't get any training on how to use the phone system."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642)

SM

Sharon M.

Director of Operations / Property manager

> "We love the call forwarding features, such as when we need to work from home and use our personal cell phones for business-related calls. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5027181)

AMR

Andres Mauricio R.

Operations manager

> "The prior app had been riddled with numerous problems, which inevitably resulted in a significant loss of calls, ultimately translating to a loss of revenue for our..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024149)

TL

Tina L.

Office Manager Assistant

> "We were porting over 190 phonelines from our seventeen clinics including several faxlines, and Nextiva had made sure we'd lost none of them during the transition to..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122)

JB

John B.

Owner

> "It is a chore switching phone systems, but with all the changes Nextiva has made recently I do not see myself switching to another provider as long as the..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6027350)

FM

Felipe M.

Logistics Coordinator

> "I work as a freight broker and making and receiving calla everyday is a critical part of my job, Nextiva has succeeded to accomplish this role effectively for me."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024424)

KB

Kyle B.

Co Owner

> "I do not plan on cancelling the use of the Nextiva system for a long time."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6251002)

WF

William F.

Engineer

> "We have not experienced a single outage in two years, and their service department has been reliable and responsive in supporting MACs and assisting with advanced..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6018178)

JF

Jon F.

CEO

> "I do not like that I have to call in to add phone lines to my account, though it does give me a chance to ask questions while I'm there."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6144344)

JP

Jessica P.

Program Support

> "My favorite feature is the user control of the auto attendant. Once you understand how it works, you can set it up to operate in whatever way is needed."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6050303)

DJ

Dan J.

IT Support Manager

> "Managing auto attendants for multiple locations is difficult through the web interface."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6053978)

Sara P.

Owner

> "I do like that the caller id will show me that it is a call from Nextiva"

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6338282)

HD

Hemang D.

Manager

> "The price is not in affordable price range"

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6620192)

AA

Anthony A.

CFO

> "generally the system is good although my hardware is not great, the keys stick a lot."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6542502)

SH

Stephen H.

Systems Administrator

> "Most of the time when our users can't use their phone it's because they get a time and date out of sync. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047403)

JB

Jacob B.

Student Ministry Pastor

> "Nextiva being an app on my personal phone is the biggest benefit of all. Because of it, I am able to have a separate number to give people for business purposes but..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024083)

WS

Whitney S.

Paralegal

> "The only thing I dislike about Nextiva is there program to keep track of incoming and outgoing calls."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148527)

CW

Casey W.

Office Manager

> "I love the team messaging and video conferencing."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6504306)

CG

Chris G.

Director of Operations

> "The onboarding process could use some improvements as it is quite overwhelming for someone who does not work in the VOIP business."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6051769)

SF

Sheri F.

President

> "The support one gets in setting up a call and the wide range of services offered to deliver a very professional and efficient communication system to us"

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6213809)

NW

Nikita W.

Senior Manager of Programs and Curriculum

> "I also am disappointed at the lack of a group messaging feature with blind carbon copy recepients."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6004254)

[View Reviews](https://www.capterra.com/p/175788/Nextiva/reviews/)

JMH

Ja'Michael H.

Realtor

> "Features like screen sharing, chat, and captions help keep meetings productive, and the platform stays stable even with larger groups."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059868)

Wren W.

Office Administrator

> "Backgrounds lag or pixelate, participant management tools feel basic, and screen sharing can behave inconsistently. When issues happen, support isn’t very..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059448)

Wren W.

Office Administrator

> "The integration with Google Calendar and Drive is convenient, though some background options, participant controls, and file-sharing features feel limited..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059448)

BT

Brianna T.

Lead Editor

> "Sometimes I have issues with sharing my screen via Google meets, where it will let me share a window but not a document or my full screen."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7125246)

NC

Natalie C.

Admissions Coordinator

> "Often, we need to conduct out of town student interviews, and Google meet allows us to meet potential students without the hassle of phone calls and travel."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7117888)

Zach P.

Marketing Coordinator

> "There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it can be..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659)

VR

Verified Reviewer

BOH manager

> "The rise of COVID and the increase of co-workers working from home made conferencing software vital, and Google did the right kind of integration with the rest..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7092282)

Sunita P.

Experienced Cloud Engineer

> "Sometimes when I share screen, my laptop becomes very slow and hot. If internet is fluctuating, the voice breaks a lot."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7084716)

AL

Ayo L.

Admin Specialist

> "A great software for meeting, both voice and video calls, works seamless on mobile and PC, ease for also scheduling calendar meetings with contacts"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6880165)

VR

Verified Reviewer

Project Manager

> "The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones)."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7121800)

FB

Francesco B.

Marketing Consultant

> "Provide amazing features like poll.raising hand ,screen sharing ,chat and many others that make meeting interactive .Offer secure and well protected meeting."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6829141)

TC

Toby C.

Digital Marketing Lead

> "Backgrounds and customisation aren’t great, and managing participants can be a bit clunky if you’ve got a bigger meeting."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119828)

AH

Aneury H.

Electrical Engineer

> "I love the Efficiency of being able to add my whole team to a video call and being able to share files while in video call is very efficient"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7031389)

MST

Mariane Stephanie T.

Manager

> "On the other hand, the plateform bugs when too many heavy files are shared."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7067939)

VR

Verified Reviewer

Process Associate

> "The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7015506)

AJ

Amanda J.

Owner

> "Some people don't always have Google accounts so it may be harder for them to sign on. If you have more than one Google account, it can be a little trickier..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7050454)

PM

Philip M.

Operations

> "This video calling doesn't use as much bandwidth as Zoom, so it works well with people who do not have as much internet access as others."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7065495)

MD

Maggie D.

Office Manager

> "The screen-sharing tools work, but they’re pretty basic, and sometimes it feels limited compared to other platforms."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7052579)

RO

Richard O.

Founder and Dirtector

> "The camera generally works well and the ability to share my screen, along with the chat function, which I use most regularly."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7046747)

MM

Madison M.

Speech Language Pathology Assistant

> "I have had numerous experiences where Google Meet glitches and kicks me out of the meeting due to login related issues, and I need to re log-in to my Google..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6743806)

DC

Dennis C.

Medical Laboratory Technologist

> "As a Technologist, Google Meet has made my life and work easier since it offers HD video and DOLBY voice quality that streamline internal and external..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6861701)

NK

Navdeep K.

Teacher

> "Google Meet's main drawbacks are limited free features, high resource usage, less customization, and missing some advanced features compared to other platforms."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6360792)

AI

Anthony I.

Founder

> "I like the smooth video conferencing quality, with calls running without any drops and recording helping me keep track of action points properly."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7004709)

MH

Michael H.

Tech Coordinator

> "I came across exasperating screen sharing restrictions where I could not share two diverse windows at once and on a presentation."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6835827)

JMH

Ja'Michael H.

Realtor

> "I appreciate how seamlessly it integrates with Google Calendar, making scheduling and joining meetings simple."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059868)

KT

Kaitlyn T.

Head Delivery Driver

> "The phone call logs and video calling logs for Google Duo messed up and disappeared when they took over and they (Google) Did nothing about that issue and..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6376895)

AM

Annie M.

Physician Assistant

> "The thing about Google Meet I like the most is that it is a free app that allows for virtual meetings to take place. "

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7056553)

MK

MOHAMED K.

Computer Facilitator

> "I can't shoot participants from one room to another on live sessions without stopping them or having to manually reassign them."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6830543)

Zach P.

Marketing Coordinator

> "Google Meet is an ideal platform for video calling and meeting that is widely accessible and does not require installation of any additional software."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659)

MG

Mmaestri G.

Customer Manager

> "It also lacks important features such as webinar capabilities and efficient documents sharing features."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6826900)

MK

Max K.

Business Owner

> "I like the simple setting of these Google products, in Gmail or Calendar I can go quickly in this one and make the call assigned to a meeting."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6863942)

CL

Claudine L.

Senior Logistics Associate

> "The only thing I can comment is when you have more than 1 google account registered on your web browser, it sometimes kicks you out on your main account."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6246518)

JF

Jeffery F.

Executive Director

> "Collaborating remotely with teams, stakeholders and customers has been at optimal with the help of Google Meet which offers DOLBY voice and HD video quality..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6883082)

Jagdish P.

Senior Cloud Solutions Architect

> "the free version has a time limit which is a problem for long meetings."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7031443)

Absana P.

Tier III Technician

> "Google Meets is a reliable and easy-to-use video conferencing platform, it's interface is clean and simple and it's very user-friendly."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7072005)

JK

Jake K.

Sales Representative

> "There are two main downsides: first, the lack of smoothness when someone joins from outside Google, and second is screen sharing troubles."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7010746)

VR

Verified Reviewer

SQA Engineer

> "Overall I can say that using Google Meet is easier than any other meeting options available in the market since this is a Google product known for integrating..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7056151)

AG

Ali G.

Coordinator

> "This proved to be an hinderance when trying to meet with parents of our students during the school day."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7079229)

DH

Desmond H.

Operations and Sustainability

> "It has recording capabilities, breakout rooms, transcribing capabilities, and great video quality."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6775131)

JK

James K.

Manager

> "Often small bugs and issues with connectivity and audio and visual intergrations - as well as accepting users to call"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7007165)

AH

Aneury H.

Electrical Engineer

> "Still a good way to do all of are meeting video calls, share screen and open documents to share with the team"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7031389)

SJ

Sheeba J.

Student

> "Additionally, its customization options are limited, so it doesn’t offer much flexibility for those who want a more personalized experience. If you're not..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6445758)

RR

Rafa R.

Web Developer

> "It is a dependable and straightforward tool for video meetings, especially for teams that already rely on Google Workspace."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7113225)

EO

Eunice O.

Digital Business Strategist

> "The video quality can drop on slower connections, and some features are limited unless you're on a paid plan"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6802169)

SJ

Sheeba J.

Student

> "The integration with Google Workspace is seamless, enhancing productivity by allowing quick access to meetings directly from Gmail or Google Calendar. While it..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6445758)

SF

Somos F.

Senior Strategist

> "Screen transitions are not real-time during presentations and thus interactive walkthroughs get slowed."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6837372)

MG

Mayra G.

Warehouse Manager

> "Google Meet works well for my remote collaborations and doesn’t require any extra software to be installed which is ideal for collaborating with new clients."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6820384)

BC

Bien C.

Systems and Service Operation Analyst

> "Some users have reported that Google Meet drains their device's battery quickly, especially during prolonged video calls."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6817140)

SK

Sarah K.

Administration and Accounting Assistant

> "I like how you can record meetings, change the layout screen share, and even connect to your calendar to schedule important meetings for the future."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6493853)

KH

Kari H.

Veterinary Technician

> "There are occasionally quality issues with larger meetings and there can be some glitches with screen sharing."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6863281)

CJ

Cassandra J.

Electric engineer coach

> "What I loved most about Google meet is tht is a great platform to chat and meet during the pandemic I used this platform for public School"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7044506)

PK

Prabhjot K.

Affiliate marketing

> "Additionally, the quality of video and audio can sometimes fluctuate depending on internet connection stability, although this is a common challenge across all..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6337002)

BC

Bien C.

Systems and Service Operation Analyst

> "Seamless integration with Google Workspace apps like Calendar, Drive, and Docs enhances productivity and collaboration."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6817140)

Matt S.

Activation Manager

> "It's not fully integrated into my outlook like other softwares are."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7067838)

SK

Shrutika K.

Sourcing Manager

> "Google meet is useful for scheduling online meeting with colleagues .It has a waiting room where you can allow the required attendees to join the meeting..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6635727)

Zach P.

Marketing Coordinator

> "I think this is fairly common across many web-connected Google services as it eats up a lot of RAM."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659)

PH

Paige H.

General Office Manager

> "Lots of cool features such as changing the background, sharing the screen, chatting, etc..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7039803)

BL

Brooke L.

Account Exective

> "I do not like that you cannot record meetings for sales and/or reviewing purposes."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6865442)

PG

Paulina G.

Social Media Manager

> "The high-quality audio and video with noise cancellation is helpful when working from less-ideal locations"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7044452)

NN

Nabil N.

IT IS Manager

> "Can have quality issues on weaker connections."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119536)

VB

Vittal B.

Chief Product and Strategy Officer

> "It let our hybrid team keep alignment and save time on app-switching particularly helpful when we were product sprinting and working remotely."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6846324)

DH

Desmond H.

Operations and Sustainability

> "I imagine it would not integrate well if you use Microsoft Outlook for your calendar."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6775131)

NN

Nishitha N.

Teacher

> "Google Meet's integration with Google Workspace enhances productivity and collaboration by providing a unified platform for communication, scheduling, file..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6300528)

EB

Ethan B.

Detailer

> "I do not like the divide better Google meets and zoom video calling as people have different preferences"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6864561)

SP

Shiv P.

Student

> "Its a good platform where we can quiclky form a meet and call our friends or students to conduct a meeting and have discussion about projects and all with high..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6624155)

JM

Jenna M.

Operations

> "Don't like how the detaisl pull up on the confirmation email."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7121571)

Kayode O.

Project Manager

> "I think Google Meet is one of my top most used softwares/app due to its ease of use, wide acceptability, and the seamless integration with other apps like the..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7063281)

VR

Verified Reviewer

Founder and CEO

> "Its potential for unreliable internet connectivity to disrupt meetings."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6794280)

EO

Eunice O.

Digital Business Strategist

> "I like the smooth integration with Google Calendar and Gmail, it makes scheduling and joining calls seamless."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6802169)

TM

Tristan M.

Software engineer

> "The free version doesn’t give you enough time."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7082249)

NA

Neha A.

Assistant Professor

> "We can do meetings with hundreds of participants, and easily present slides and other information during the meeting by selecting the “share screen” button."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6303725)

KG

Kacper G.

Backeend Developer

> "I think it lacks a clear message to other contestants about slow connection of the speaker."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6777433)

Kennedy K.

freelance

> "It also has multiple layout options for smooth meetings and for custom customization, with also better security and privacy features."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6704896)

HM

Harshal M.

Technical Project Manager

> "I am not able to copy captions, and the recording feature has many restrictions."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6661974)

SS

Sierra S.

Admin Assistant

> "It’s easy to schedule and join meetings straight from Google Calendar, and guests don’t need to download anything, which makes things stress-free."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7067411)

JL

Judith L.

general manager

> "some times coneccion is slow, not sure if it is my internet or if it is related to the product."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6842826)

MI

Maha I.

Instructor

> "It centres you in the screen and also brightens up your face if you are in a dark room."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7111111)

TC

Toby C.

Digital Marketing Lead

> "Feels a bit basic compared to other platforms."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119828)

SS

Sierra S.

Admin Assistant

> "It just works without a lot of setup or troubleshooting, which is exactly what I want for quick meetings and calls."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7067411)

MI

Maha I.

Instructor

> "It overheats my laptop unfortunately."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7111111)

[View Reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

## User interface

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

4.61 (915)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

4.49 (12,081)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Nextiva

Top features

35/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/175788/Nextiva/#features)

Google Meet

10/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/176572/Google-Hangouts/#features)

### Recognition

No recognitions have been awarded to Nextiva

No recognitions have been awarded to Google Meet

### Deployment & support

Nextiva

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Meet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nextiva

-   By Nextiva
-   Located in United States
-   Founded in 2008

Google Meet

-   By Google
-   Located in United States
-   Founded in

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[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,081)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,489)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$6/month

Price

$7/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-247901/Google-Hangouts-vs-Google-Workspace)

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (915)](https://www.capterra.com/p/175788/Nextiva/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,531)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$25/month

Price

$14.99/month

4.6

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-175788/Zoom-Video-Conferencing-vs-Nextiva)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,081)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,052)](https://www.capterra.com/p/135003/Slack/reviews/)

$6/month

Price

$8.75/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts)

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (915)](https://www.capterra.com/p/175788/Nextiva/reviews/)

vs

[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

$25/month

Price

$1/month

4.6

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/173804-175788/Telnyx-vs-Nextiva)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,081)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$6/month

Price

$14/month

4.3

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-176572/GoToMeeting-vs-Google-Hangouts)

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (915)](https://www.capterra.com/p/175788/Nextiva/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$25/month

Price

$350/year

4.6

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-175788/3CX-vs-Nextiva)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,081)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,396)](https://www.capterra.com/p/237272/Webex/reviews/)

$6/month

Price

$25/month

4.3

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex)