# Compare Nextiva vs Google Voice 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Nextiva and Google Voice based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/175788-210592/Nextiva-vs-Voice --- # Nextiva vs Google Voice Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NextivaGoogle Voice2/4 selected [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (722)](https://www.capterra.com/p/210592/Voice/reviews/) [## Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price $25.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [916 reviews](#user-reviews) Positive 830 Neutral 38 Negative 48 [## Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (722)](https://www.capterra.com/p/210592/Voice/reviews/) Starting Price $10.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [722 reviews](#user-reviews) Positive 666 Neutral 44 Negative 12 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### JustCall 4.1 (224) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (990) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * Highest Rated ### Wildix 4.7 (209) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### RingCX 4.2 (255) * * * Starting Price $65.00 Per User,Per Month Free Trial Free Version * * * User rating 81% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,832 reviews from telephony software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 90%Fit High performer Feature ratings VoIP Connection 4.7 VoIP 4.9 Call Routing 4.8 Call Center Management 4.7 Call Recording 4.6 63%Fit Missing features Feature ratings VoIP Connection 4.6 VoIP 4.0 Call Routing NA Call Center Management 4.4 Call Recording NA User satisfaction User satisfaction 4.6 User reviews[916](https://www.capterra.com/p/175788/Nextiva/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.6 User satisfaction 4.5 User reviews[722](https://www.capterra.com/p/210592/Voice/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.2 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $10Per User, Per Month - Free version - Free trial Best for Best for Businesses of any size who want to better connect with their customers. Best for Not provided by vendor ## User reviews Pros & cons JS Jason S. President > "Most integrations worked the first time after they were installed." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7064322) JS Joseph S. HR Adminstrator > "This made the process costly, time-consuming, and impractical, especially for a charge related to services that were never provided." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7127851) Brandon K. Business Development Manager > "Nextiva Contact Center is scalable and flexible, accommodating our organization's evolving needs as we grow. Whether we need to add new communication channels,..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221079) JS Joseph S. HR Adminstrator > "This situation makes no sense, as it is unreasonable to charge customers for phone services after their numbers have already been ported away." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7127851) CD Charles D. Director of Lab Operations > "Our company combined three services, 800 Call Flow, Fax, and multiple business lines into one service with Nextiva at a savings of over $400/month." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6252370) AL Amy L. Office Manager > "The phone will ring and say connected but no one is on the other end, and the customer says they couldn't hear me when they call back." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160) CR Cade R. Sales Manager > "Its intuitive interface, flawless voice quality, feature diversity, responsive customer support, and reliability make it a top choice for businesses seeking a..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012809) AL Amy L. Office Manager > "The service on the app doesn't always work properly. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160) AC Andrew C. Associate > "Full call control using an endless variety of call flow options, mobile connectivity, desktop app allowing you to take a softphone anywhere, voicemail via email,..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025653) Ginna G. Attorney > "I think sometimes its glitchy and problem solving only through chat can be frustrating at times but overall we an work with it." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6864075) WJ Wally J. Logistics coordinator > "We rely on Nextiva Business Phone Service to handle our communication challenges, enhancing teamwork, ensuring customer satisfaction, and keeping our team connected,..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025734) SS Sean S. Owner > "That there sales reps will say one thing and then go on leave and not even document what was said and then your bill is around 3,000 for the life of your contract" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6597540) JJ Jamie J. Operations Manager > "With their software we were able to achieve our goals of routing calls for all 14 of our salons to one centralized location." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148532) EL Everett L. owner > "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) RM Robert M. Director > "We are in the process of phone migration from Cisco Call Manager to Nextiva, Nextiva offered a competitive offer that makes it easy to move forward with a new phone..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047296) EL Everett L. owner > "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) MZ Melissa Z. Manager > "This is an amazing feature which allows the caller to route their own call instead of talking to our receptionist (ie. press 1 for Bob, press 2 for Larry, etc)." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024234) ZM Zeus M. Chief Operations Officer > "Our closing rate for sales and appointment setting has gone up significantly using call monitoring and recording, without being able to hear and see what our staff..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025375) RL Rachel L. Customer Service Representative > "You can always count on the call flow coming in at the call center in a fair and orderly fashion. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6363495) MC Mariangel C. Customer service representative > "One potential drawback of Nextiva is that it may be considered relatively more expensive compared to some other business communication solutions, especially for..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6006620) DF Damain F. Finance Director > "The mobile app is a standout, enabling users to stay connected on the go, enhancing productivity and flexibility for remote teams." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012789) AA Abdulrahman A. IT Software Management > "The iOS app could be a little better with clearing missed calls and stopping the annoying pop-up that keeps asking me to enable cellular data when it is already..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6227057) KL Keith L. Systems administrator > "Nextiva is a great platform for me because I want to self manage my call flows and call center ad it gives me all the tools I need to do that." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238314) JS Joseph S. HR Adminstrator > "Overpriced service" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7127851) AS Ace S. Sales Coordinator > "The flexibility and scalability of their service allowed us to add or remove lines as needed, making it easy to adapt to changing business requirements." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5048031) LB Larisa B. General Manager > "I don't know why it takes 3+ months for them to approve companies to use their service, but that is an unforgivable about of time." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6323264) TM Theodore M. IT Director > "I manage all of the systems for my company including the two previous phone providers, internet providers, alarm system, saas providers, etc. etc. etc., and Nextiva..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221303) LB Larisa B. General Manager > "I was told by the initial person who helped set us up that they have no control over the capaign registry and no way to expedite the process." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6323264) TS Tiffany S. Comptroller > "They have great customer service that walk you through the set up and help you get everything that you need for your incoming calls with our customers." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238409) AH Ariz H. Director > "Specifically, notifications for text messages. Whenever customers text us, we don't get a notification in our email in the same manner that we do when they call us..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025428) CH Carl H. Marketing > "As a remote worker, Nextiva makes it possible to call, text, or chat with colleagues and customers from my own phone extention." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024122) KR Kyle R. IT Project Manager > "Sometimes voip phones would have provisioning issues reaching the server" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6786575) HC Harry C. Property Manager > "Any question you could come up with the had an answer, They checked and verified that everything you did was correct and when you thought it couldn't get any better..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6226148) MG Mario G. IT Director > "If someone depletes your Long Distance credits, it can disable your entire account and all phone service (as described by sales, hasn't happened)." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6092301) Jeremy B. VP Growth > "Works great and calls do not get marked spam (unlike Dialpad)." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6311016) ST Samantha T. President > "Nextiva depends on the internet., so when internet is down, so are the phones." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) ST Samantha T. President > "Nextiva was a cost effective way to provide phones to several employees." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) EL Everett L. owner > "unreliable connectivity." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) CB Christina B. CFO > "Having the ability to download the Nextiva app on my cellphone allows me to step away from the office and still stay connected." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6081939) EL Everett L. owner > "unreliable connectivity." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) LE Laura E. LOGISTIC COORDINATOR > "Nextiva has been a very useful tool for my companythe nextiva application is also very good and there are many tools that we can use to record calls, which is..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5031409) EL Everett L. owner > "No customer support." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) SM Sharon M. Director of Operations / Property manager > "We love the call forwarding features, such as when we need to work from home and use our personal cell phones for business-related calls. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5027181) BM Barbara M. Law Clerk > "Wait times were long and there were a few times where we were on the line waiting and the call would drop, resulting in us having to wait even longer." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5039073) TL Tina L. Office Manager Assistant > "We were porting over 190 phonelines from our seventeen clinics including several faxlines, and Nextiva had made sure we'd lost none of them during the transition to..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122) GM Gilbert M. owner > "Extremely poor customer support. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6822512) SH Simon H. Mediator and Arbitrator > "Much less expensive than POTS, much better voice mail system. And on the rare occasions when I need support (probably no more than 3 times in 5+ years) could reach..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269462) TD Tabitha D. Administrative Assistant > "Our transfer system was not operating properly." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6638003) FM Felipe M. Logistics Coordinator > "I work as a freight broker and making and receiving calla everyday is a critical part of my job, Nextiva has succeeded to accomplish this role effectively for me." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024424) TL Terry L. Marketing Manager > "A couple things i didn't understand, like parking a phone takes up a phone line, having the paging system takes up a phone line. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6107062) WF William F. Engineer > "We have not experienced a single outage in two years, and their service department has been reliable and responsive in supporting MACs and assisting with advanced..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6018178) TL Tina L. Office Manager Assistant > "It's a bit not initially flexible when it comes to adjusting the phones' operations based on holidays or locations that are not open every other weekend." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122) JP Jessica P. Program Support > "My favorite feature is the user control of the auto attendant. Once you understand how it works, you can set it up to operate in whatever way is needed." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6050303) JK Joe K. sales manager > "Wait times, customer service needs an improvement, transfers between agents and departments for trunk accounts." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047252) Sara P. Owner > "I do like that the caller id will show me that it is a call from Nextiva" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6338282) NR Nathan R. Director of IT > "It's difficult to find more niche things such as a specific type of call log because it's buried under another tab that doesn't really make sense." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6241001) AA Anthony A. CFO > "generally the system is good although my hardware is not great, the keys stick a lot." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6542502) AA Armando A. Marketing Manager > "While Nextiva is a good platform overall and it offers very decent pricing, it lacks critical functions for decision-making that can hurt some numbers in growing..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6246551) JB Jacob B. Student Ministry Pastor > "Nextiva being an app on my personal phone is the biggest benefit of all. Because of it, I am able to have a separate number to give people for business purposes but..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024083) DC David C. Head of Media Ops & Distribution > "Like much of the global workforce, over the course of COVID my role went from in-office to remote. When moving to my current location, I ended up in a dead zone for..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025826) CW Casey W. Office Manager > "I love the team messaging and video conferencing." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6504306) ST Samantha T. President > "We didn't get any training on how to use the phone system." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) SF Sheri F. President > "The support one gets in setting up a call and the wide range of services offered to deliver a very professional and efficient communication system to us" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6213809) AMR Andres Mauricio R. Operations manager > "The prior app had been riddled with numerous problems, which inevitably resulted in a significant loss of calls, ultimately translating to a loss of revenue for our..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024149) AA Andres A. LOGISTICS COORDINATOR > "The exceptional call quality and the convenience of both phone and desktop applications have significantly improved my communication and productivity." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5023987) JB John B. Owner > "It is a chore switching phone systems, but with all the changes Nextiva has made recently I do not see myself switching to another provider as long as the..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6027350) MT Miguel T. Law Clerk > "I like how you can track and monitor the calls and how I can go back days and days to find a phone number." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5032968) JF Jon F. CEO > "I do not like that I have to call in to add phone lines to my account, though it does give me a chance to ask questions while I'm there." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6144344) BP Benir P. Marketing Director > "The ability to seamlessly direct calls to specific departments or individuals ensures that every interaction receives prompt attention." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047140) DJ Dan J. IT Support Manager > "Managing auto attendants for multiple locations is difficult through the web interface." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6053978) JG John G. Music Director > "One of the big things I wanted our stations to utilize was texting capabilities, while keeping our request line number the same." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5048978) HD Hemang D. Manager > "The price is not in affordable price range" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6620192) GS Gabriel S. CEO > "We purchased Nextiva's enterprise package and are enjoying the full features from call monitoring/recording to the mobile app." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6066285) SH Stephen H. Systems Administrator > "Most of the time when our users can't use their phone it's because they get a time and date out of sync. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047403) GC Gale C. Executive Assistant > "The cost was much less expensive than purchasing a new phone system, the ability to answer calls when away from the office on your cell phone is a very good option. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6081092) WS Whitney S. Paralegal > "The only thing I dislike about Nextiva is there program to keep track of incoming and outgoing calls." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148527) RK Robert K. Administrator > "Overall the service is far superior to land line and their customer service is spot on." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6341873) DE Daniel E. IT Systems Administrator > "The computer prompts when you call in don't give you enough time to enter your Nextiva phone number!" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6271118) JC Jerick C. Administrative > "Our productivity has increased dramatically as a result of the user-friendly interface, which has made managing calls and texts much simpler." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249) CG Chris G. Director of Operations > "The onboarding process could use some improvements as it is quite overwhelming for someone who does not work in the VOIP business." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6051769) [View Reviews](https://www.capterra.com/p/175788/Nextiva/reviews/) SG Shea G. Counselor > "As a therapist in solo private practice Google Voice provides the option not only for phone calls but also text and sms, should I wish to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) VR Verified Reviewer Psychotherapist > "I have to confirm and reconfirm if texts were received, and sometimes none of that gets through." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) Kimberly S. Lead Care Manager > "I like the feature of being able to utilize the "Do not disturb" feature outside of my normal working hours." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) VR Verified Reviewer Owner > "There's not much I don't like about Google Voice. But, there was one time that I called into a conference call and was asked to use my..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7109139) Kimberly S. Lead Care Manager > "Google Voice integrates seamlessly with my home cell service and hardware." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) Wren W. Owner and Officient > "It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) Kimberly S. Lead Care Manager > "My company uses Google Voice to assign each employee a work number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) TA Tommy A. Adult Ministry Associate > "It can be hard to search people, so if they don't text you first and you don't save their name/number, it's going to be difficult to find..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6822195) PK Paul K. President > "It allows for easy access to text messaging as well as meetings." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697) VR Verified Reviewer Psychotherapist > "I am frustrated that there is a 160 character limit for SMS texts." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) Marcus B. owner > "google voice is free to use as long as you have phone service through a service provider prior to signing up for google voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7147162) Kimberly S. Lead Care Manager > "There are a lot of features I am not familiar with, so I would say better training material is needed." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) PK Paul K. President > "Google Voice is an excellent solution for a business looking for an effective VoIP." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697) TM Teighlor M. Administrative specialist > "It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6457035) Kimberly S. Lead Care Manager > "I make approximately 20 calls a day through Google Voice and have never had an issue!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) AL Aaron L. Videographer > "The only cons for Google Voice is the issue with the call \[sensitive content hidden\] and not being able to know if a phone call is coming..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6018151) PD Presley D. Owner > "I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6567657) LP Lexus P. Ceo > "Sometimes the connection is not the best and calls hang up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) Dhakadiya O. Manager > "Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6693615) RS Ryan S. Pastor of Digital Ministry > "The Google voice app on iOS can be a bit buggy at times." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6325449) EK Elizabeth K. Professor > "I do like the idea that calls are automatically transcribed and sent to my Gmail, and the transcriptions seem good" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6335253) AH Ariz H. Director > "There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5090006) JS John S. GM > "We have been able to add lines for new employees and we also love the ability to use it on our desktops for the employees that field calls..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100502) PL Paul L. chief operating officer > "The only challenge is with poor internet connections the application disturbs to translate words at faster speed hence it slows down with..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4842535) SC Shirita C. Therapist and Owner > "Google voice has been very helpful and providing me a business telephone number that my clients can use to contact me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6676179) RS Rebecca S. Myself > "Sometimes calls won't come through until after the caller hung up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6586892) EG Erica G. CEO > "However, being able to pick my own number was great and using the different features made communicating with my clients very easy!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6634345) VR Verified Reviewer Supervisor customer service specialist > "How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) RT Ryan T. Head Of Integrated Search And Data Performance > "Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) AM Aries M. Sales Representative > "I don't like that it has limited access or integration with other apps not unless it's a Google product (i.e Google Calendar)." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4813924) CD Connor D. Operations Manager > "I think it’s been the best option for work calls, texts, etc on the market." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619) RT Ryan T. Head Of Integrated Search And Data Performance > "It was disappointing to discover that our selected solution wouldn't allow for texting - a key feature in 2023." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) HL Holly L. BDC Manager > "I love being able to call customers without them knowing my real phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) AE ALan E. Partnership manager > "using the application needs every time internet connections and this makes it expensive and sometimes its to slow to translate" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4910283) SB Sara B. Functional Medicine Nutritionist > "I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5095774) LM Lionel M. CEO > "from my little experience with this software, I've often found that it wasn't possible for me to make calls in certain countries" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4996760) RD Robert D. Sport Director > "I was able to speak with customers without having to use my personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6571702) KC Khalid C. freelancer > "Limited integration with other apps: While Google Voice can be used for calling and texting, it may not integrate seamlessly with other apps..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633835) DF Deborah F. Owner and Photographer > "I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6030058) RT Ryan T. Head Of Integrated Search And Data Performance > "This means no access to authentication systems required for mobile and remote work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) SG Shea G. Counselor > "I'd recommend it to anyone in small business or private practice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) CP Carlos P. QAE > "Sometimes I had quality issues in the calls. And lack of advanced features." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5012975) Wren W. Owner and Officient > "Love that its free." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) Tiara H. Founder > "Some businesses and services do not support VoIP phone numbers." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6033380) LP Lexus P. Ceo > "It's pretty easy to set uo and has a simple interface" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) TM Troy M. closer > "Sometimes issues with voice mail clarity but not enough to not use the software" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6009142) CD Connor D. Operations Manager > "The text feature was phenomenal and made our job a lot easier." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619) DE Deepak E. Program Manager I > "Voice lags if used with less or minimum internet speed" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5038481) HL Holly L. BDC Manager > "Love that I can use this on my phone and a desktop." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) MB Martin B. Accounting clerk > "That I can’t add new contacts using my phone app" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6163675) AL A L. Teacher > "It’s also so easy to be able to use my phone to call rather than use a school landline ." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6326963) LM Leah M. Artist reveiwer > "Drops calls if wifi is not any good at time" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5003149) LT Lucia T. Administrative assistant > "Being linked to other Google services such as Gmail, it is very useful and optimal for making work calls to different places." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4935535) AK Aryn K. Transaction Coordiation > "I tend to get randome calls from people trying to reach other people than me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5035796) RS Ryan S. Owner > "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421) ED Eugene D. Project Manager > "The features are lacking, especially the mobile application." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6102570) BO Baraza O. Manager > "The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5094801) SS Skye S. CEO > "I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed." [See full review](https://www.capterra.com/p/210592/Voice/#GetApp___6002041) TW Tyler W. Health Coach > "Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6138010) Anggra A. IT Support > "The least like from this application is we have to use number phone USA or Canada phone" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4807528) NS Niki S. Counselor > "I really like that I can call clients with a phone number different than my work extension as I am not always calling from work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035859) SN Shilpa N. Pricing Analyst > "It requires good internet connecting so it troubles sometime." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4924487) WT Winnie T. Manager > "Google voice integrates with Google meet to provide clear audio out put and input." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5009383) HW Henry W. CEO > "If you don't update your public information on a regular basis, you leave yourself open to many spam callers asking for the very same thing:..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4257012) TD Teddy D. Director of Recruiting > "It properly identifies the identity of the caller which has made it easier to avoid scam calls during business hours" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4803721) VC Virginia C. family therapist > "The app can be annoying at times, for example it is not easy to write a new text." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4971796) AJ Abhijeet J. Owner > "Smooth and organized interface without bugs." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433056) VR Verified Reviewer Psychologist > "I wish I could choose the area code for my number, I was given an area code from another state and sometimes my clients think my call is..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4299416) MZ Mohamed Z. Technicien réseau > "Moreover, Google Voice enables call screening, allowing you to decide whether to answer incoming calls based on the caller ID and message..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796) VR Verified Reviewer Supervisor customer service specialist > "Also get a lot of spam texts and calls." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) RT Ryan T. Sales Engineer > "Google voice has been a great tool to allow for frequent updates to voicemail message, tracking of missed calls, and being able to read a..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4485308) RM Rosalina M. Executive Assistant/ Freelancer > "Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) JA Jessica A. Fashion Photographer > "I like the capability of being able to make calls through my main phone with another number and it is a multi use for the business even..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4481745) TH Tisha H. vice president > "Can't get all message in reading form all the time" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035439) DE Destiny E. RFSW > "Offers free numbers, calls are free in the US, you can call internationally for an extra fee." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6225610) AG Adam G. deputy executive director > "The application is expensive compared to other VoIP service providers" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4985229) Wes P. Principal Software Engineer > "It will automatically transcribe any message that is left, and you can run Google Voice on multiple smartphones which are all paired to the..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4302086) ZM Zofia M. Customer Service and Sales Support Associate > "What I like least about Google Voice is that its call quality can be inconsistent at times, which can make it difficult to have clear..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225) RM Rosalina M. Executive Assistant/ Freelancer > "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) RM Rosalina M. Executive Assistant/ Freelancer > "No crisis calls: Google Voice can't be utilized for crisis calls, so you'll have to utilize a customary telephone line or cell if there..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) [View Reviews](https://www.capterra.com/p/210592/Voice/reviews/) ## User interface [Nextiva](https://www.capterra.com/p/175788/Nextiva/) 4.61 (916) [Google Voice](https://www.capterra.com/p/210592/Voice/) 4.55 (722) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Nextiva Top features 26/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/175788/Nextiva/#features) Google Voice 5/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/210592/Voice/#features) ### Recognition Nextiva is recognized as a top-rated tool in 3 Capterra Shortlist reports Google Voice is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Nextiva Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Voice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Nextiva - By Nextiva - Located in United States - Founded in 2008 Google Voice - By Google - Located in United States - Founded in ## Popular Comparisons [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $25/month Price $1.1/month 4.6 Features 4.7 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/175788-203084/Nextiva-vs-VoIP-ms) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.55 (722)](https://www.capterra.com/p/210592/Voice/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) $10/month Price $29/month 4.4 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-210592/RingOver-vs-Voice) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $25/month Price $4/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-175788/Microsoft-Teams-vs-Nextiva) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.55 (722)](https://www.capterra.com/p/210592/Voice/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $10/month Price $1.1/month 4.4 Features 4.7 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/203084-210592/VoIP-ms-vs-Voice) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) $25/month Price Contact vendor for pricing 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175788-218251/Nextiva-vs-Wildix) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.55 (722)](https://www.capterra.com/p/210592/Voice/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $10/month Price $30/month 4.4 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/210592-242188/Voice-vs-RingCentral-MVP) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $25/month Price $14.99/month 4.6 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-175788/Zoom-Video-Conferencing-vs-Nextiva) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.55 (722)](https://www.capterra.com/p/210592/Voice/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $10/month Price $350/year 4.4 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-210592/3CX-vs-Voice) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) $25/month Price $1/month 4.6 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/173804-175788/Telnyx-vs-Nextiva) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.55 (722)](https://www.capterra.com/p/210592/Voice/reviews/) vs [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) $10/month Price $1/month 4.4 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159578-210592/CallHippo-vs-Voice) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) $25/month Price $29/month 4.6 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-175788/RingOver-vs-Nextiva) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.55 (722)](https://www.capterra.com/p/210592/Voice/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $10/month Price $29/month 4.4 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-210592/JustCall-vs-Voice)