--- title: "Compare Nextiva vs RingCX 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Nextiva and RingCX based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/175788-242186/Nextiva-vs-RingCentral-Contact-Center" page_type: "comparison" language: "en" --- # Nextiva vs RingCX Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NextivaRingCX2/4 selected [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) [## Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price $25.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [919 reviews](#user-reviews) Positive 830 Neutral 38 Negative 51 [## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) Starting Price $65.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [261 reviews](#user-reviews) Positive 213 Neutral 30 Negative 18 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Twilio 4.4 (512) * * * Starting Price $0.01 Usage Based Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,092) * * * Starting Price $115.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * Highest Rated ### Ultatel Cloud Business Phone System 4.7 (41) * * * Starting Price $18.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,489 reviews from voip software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Missing features Feature ratings API 1.0 Call Routing 4.7 Chat/Messaging 4.6 Call Transfer NA Call Recording 4.6 77%Fit High performer Feature ratings API 5.0 Call Routing 4.1 Chat/Messaging 4.4 Call Transfer 2.9 Call Recording 4.2 User satisfaction User satisfaction 4.6 User reviews[919](https://www.capterra.com/p/175788/Nextiva/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.2 User reviews[261](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $65Per User, Per Month - Free version - Free trial Best for Best for Businesses of any size, from startups to large enterprises, across industries including healthcare, retail, legal, education, real estate, insurance, hospitality, and nonprofit. Best for RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features. ## User reviews Pros & cons Bob W. owner > "I contacted support and they changed some things and said wait 45 minutes and it should work." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7154149) CG Chris G. Owner > "A custom config Nextiva pushed to our account locks me out of changing settings in the portal, so cloning one phone's configuration to another — a..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7160045) Brandon K. Business Development Manager > "Nextiva Contact Center is scalable and flexible, accommodating our organization's evolving needs as we grow. Whether we need to add new communication channels,..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221079) CG Chris G. Owner > "The marketing leans hard on reliability and service, but day to day it's features that are technically present and functionally broken, paired with a portal..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7160045) CD Charles D. Director of Lab Operations > "Our company combined three services, 800 Call Flow, Fax, and multiple business lines into one service with Nextiva at a savings of over $400/month." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6252370) JS Joseph S. HR Adminstrator > "This made the process costly, time-consuming, and impractical, especially for a charge related to services that were never provided." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7127851) CR Cade R. Sales Manager > "Its intuitive interface, flawless voice quality, feature diversity, responsive customer support, and reliability make it a top choice for businesses seeking a..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012809) JS Joseph S. HR Adminstrator > "This situation makes no sense, as it is unreasonable to charge customers for phone services after their numbers have already been ported away." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7127851) JJ Jamie J. Operations Manager > "With their software we were able to achieve our goals of routing calls for all 14 of our salons to one centralized location." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148532) BT Brianna T. Consultant > "Nextiva made it nearly impossible to cancel our contract--I believe they are a predatory company that only cares about money." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7178929) RM Robert M. Director > "We are in the process of phone migration from Cisco Call Manager to Nextiva, Nextiva offered a competitive offer that makes it easy to move forward with a new..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047296) AL Amy L. Office Manager > "The phone will ring and say connected but no one is on the other end, and the customer says they couldn't hear me when they call back." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160) DF Damain F. Finance Director > "The mobile app is a standout, enabling users to stay connected on the go, enhancing productivity and flexibility for remote teams." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012789) BT Brianna T. Consultant > "We were also abandoned during the onboarding process, leaving us with no idea how to move forward." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7178929) KL Keith L. Systems administrator > "Nextiva is a great platform for me because I want to self manage my call flows and call center ad it gives me all the tools I need to do that." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238314) Bob W. owner > "I tried to use SMS but it didn't work and I contacted support." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7154149) AS Ace S. Sales Coordinator > "The flexibility and scalability of their service allowed us to add or remove lines as needed, making it easy to adapt to changing business requirements." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5048031) SS Sean S. Owner > "That there sales reps will say one thing and then go on leave and not even document what was said and then your bill is around 3,000 for the life of your..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6597540) TM Theodore M. IT Director > "I manage all of the systems for my company including the two previous phone providers, internet providers, alarm system, saas providers, etc. etc. etc., and..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221303) CG Chris G. Owner > "Second, I have no control over my own configuration." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7160045) TS Tiffany S. Comptroller > "They have great customer service that walk you through the set up and help you get everything that you need for your incoming calls with our customers." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238409) MC Mariangel C. Customer service representative > "One potential drawback of Nextiva is that it may be considered relatively more expensive compared to some other business communication solutions, especially..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6006620) HC Harry C. Property Manager > "Any question you could come up with the had an answer, They checked and verified that everything you did was correct and when you thought it couldn't get any..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6226148) AA Abdulrahman A. IT Software Management > "The iOS app could be a little better with clearing missed calls and stopping the annoying pop-up that keeps asking me to enable cellular data when it is..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6227057) JS Jason S. President > "Most integrations worked the first time after they were installed." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7064322) JS Joseph S. HR Adminstrator > "Overpriced service" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7127851) ST Samantha T. President > "Nextiva was a cost effective way to provide phones to several employees." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) AL Amy L. Office Manager > "The service on the app doesn't always work properly. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160) CB Christina B. CFO > "Having the ability to download the Nextiva app on my cellphone allows me to step away from the office and still stay connected." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6081939) Ginna G. Attorney > "I think sometimes its glitchy and problem solving only through chat can be frustrating at times but overall we an work with it." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6864075) LE Laura E. LOGISTIC COORDINATOR > "Nextiva has been a very useful tool for my companythe nextiva application is also very good and there are many tools that we can use to record calls, which is..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5031409) KR Kyle R. IT Project Manager > "Sometimes voip phones would have provisioning issues reaching the server" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6786575) SM Sharon M. Director of Operations / Property manager > "We love the call forwarding features, such as when we need to work from home and use our personal cell phones for business-related calls. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5027181) MG Mario G. IT Director > "If someone depletes your Long Distance credits, it can disable your entire account and all phone service (as described by sales, hasn't happened)." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6092301) TL Tina L. Office Manager Assistant > "We were porting over 190 phonelines from our seventeen clinics including several faxlines, and Nextiva had made sure we'd lost none of them during the..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122) EL Everett L. owner > "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) SH Simon H. Mediator and Arbitrator > "Much less expensive than POTS, much better voice mail system. And on the rare occasions when I need support (probably no more than 3 times in 5+ years) could..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269462) EL Everett L. owner > "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) WF William F. Engineer > "We have not experienced a single outage in two years, and their service department has been reliable and responsive in supporting MACs and assisting with..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6018178) ST Samantha T. President > "Nextiva depends on the internet., so when internet is down, so are the phones." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) JP Jessica P. Program Support > "My favorite feature is the user control of the auto attendant. Once you understand how it works, you can set it up to operate in whatever way is needed." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6050303) BM Barbara M. Law Clerk > "Wait times were long and there were a few times where we were on the line waiting and the call would drop, resulting in us having to wait even longer." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5039073) AA Anthony A. CFO > "generally the system is good although my hardware is not great, the keys stick a lot." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6542502) TD Tabitha D. Administrative Assistant > "Our transfer system was not operating properly." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6638003) CW Casey W. Office Manager > "I love the team messaging and video conferencing." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6504306) TL Terry L. Marketing Manager > "A couple things i didn't understand, like parking a phone takes up a phone line, having the paging system takes up a phone line. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6107062) SF Sheri F. President > "The support one gets in setting up a call and the wide range of services offered to deliver a very professional and efficient communication system to us" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6213809) TL Tina L. Office Manager Assistant > "It's a bit not initially flexible when it comes to adjusting the phones' operations based on holidays or locations that are not open every other weekend." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122) MT Miguel T. Law Clerk > "I like how you can track and monitor the calls and how I can go back days and days to find a phone number." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5032968) JK Joe K. sales manager > "Wait times, customer service needs an improvement, transfers between agents and departments for trunk accounts." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047252) BP Benir P. Marketing Director > "The ability to seamlessly direct calls to specific departments or individuals ensures that every interaction receives prompt attention." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047140) NR Nathan R. Director of IT > "It's difficult to find more niche things such as a specific type of call log because it's buried under another tab that doesn't really make sense." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6241001) JG John G. Music Director > "One of the big things I wanted our stations to utilize was texting capabilities, while keeping our request line number the same." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5048978) AA Armando A. Marketing Manager > "While Nextiva is a good platform overall and it offers very decent pricing, it lacks critical functions for decision-making that can hurt some numbers in..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6246551) GS Gabriel S. CEO > "We purchased Nextiva's enterprise package and are enjoying the full features from call monitoring/recording to the mobile app." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6066285) ST Samantha T. President > "We didn't get any training on how to use the phone system." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) GC Gale C. Executive Assistant > "The cost was much less expensive than purchasing a new phone system, the ability to answer calls when away from the office on your cell phone is a very good..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6081092) JB John B. Owner > "It is a chore switching phone systems, but with all the changes Nextiva has made recently I do not see myself switching to another provider as long as the..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6027350) JC Jerick C. Administrative > "Our productivity has increased dramatically as a result of the user-friendly interface, which has made managing calls and texts much simpler." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249) JF Jon F. CEO > "I do not like that I have to call in to add phone lines to my account, though it does give me a chance to ask questions while I'm there." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6144344) SP Stacey P. Office Manager > "Nextiva is a user friendly product that has allowed our small business to make call flow adjustments and modifications with ease. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6062428) DJ Dan J. IT Support Manager > "Managing auto attendants for multiple locations is difficult through the web interface." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6053978) DF Damain F. Finance Director > "Their team is knowledgeable, responsive, and genuinely committed to resolving any issues promptly. Whether you need assistance with setup, troubleshooting, or..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012789) HD Hemang D. Manager > "The price is not in affordable price range" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6620192) BAL BETH-ANNE L. OFFICE MANAGER > "We have had excellent service every time we added additional phones, porting our phone number, or needing questions answered about the different platforms." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6006908) SH Stephen H. Systems Administrator > "Most of the time when our users can't use their phone it's because they get a time and date out of sync. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047403) LG Lucas G. Manager > "There call forwarding options where we are reroute the calls very easily and none calls are missed by the agents." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6010136) WS Whitney S. Paralegal > "The only thing I dislike about Nextiva is there program to keep track of incoming and outgoing calls." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148527) ES Erin S. Owner > "I love Nextiva for many reasons but one of the best features is the ease of use- along with texting feature, 1-800 number included and local number all in one..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5027479) ZM Zeus M. Chief Operations Officer > "Our closing rate for sales and appointment setting has gone up significantly using call monitoring and recording, without being able to hear and see what our..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025375) BT Benjamin T. Communications Manager > "The system allows for quick and easy setup of a business phone menu and voicemail system." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6267625) DE Daniel E. IT Systems Administrator > "The computer prompts when you call in don't give you enough time to enter your Nextiva phone number!" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6271118) AD Austen D. Service Director > "The system's reliability is outstanding, with minimal downtime, ensuring that we can always stay connected with our clients and team members." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6016482) CG Chris G. Director of Operations > "The onboarding process could use some improvements as it is quite overwhelming for someone who does not work in the VOIP business." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6051769) KC Kelsea C. Secretary > "Nextiva has been very helpful to our business as we have set up different departments and have different voice message boxes for each department." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5033109) NW Nikita W. Senior Manager of Programs and Curriculum > "I also am disappointed at the lack of a group messaging feature with blind carbon copy recepients." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6004254) MJ Matthew J. Logistics coordinator > "Its reliability, user-friendly interface, top-notch support, and competitive pricing make it a standout choice in the world of business communication solutions." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5027907) ER Everett R. Admin > "Sometimes, the features do not take effect immediately, and multiple calls must be made to correct the problem." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047175) CR Cade R. Sales Manager > "Nextiva VOIP is not just a service; it's a strategic investment that empowers businesses to thrive in the modern digital landscape." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012809) NW Nikita W. Senior Manager of Programs and Curriculum > "The app is glitchy, and on more than one occasion, I've "returned a call" only for it to dial someone completely different." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6004254) CR Cade R. Sales Manager > "Its intuitive interface, flawless voice quality, feature diversity, responsive customer support, and reliability make it a top choice for businesses seeking a..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012809) DJ Dan J. IT Support Manager > "Managing auto attendants for multiple locations is difficult through the web interface." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6053978) JC Jerick C. Administrative > "Our productivity has increased dramatically as a result of the user-friendly interface, which has made managing calls and texts much simpler." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249) MA Mauricio A. IT Technical Manager > "I am not a huge fan of the interface, because I'm used to clunkier on-premises interfaces." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6018152) DF Damain F. Finance Director > "Their team is knowledgeable, responsive, and genuinely committed to resolving any issues promptly. Whether you need assistance with setup, troubleshooting, or..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012789) MC Maddie C. Office Manager > "I find it a little clunky to use and prefer calling in." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238608) MJ Matthew J. Logistics coordinator > "Its reliability, user-friendly interface, top-notch support, and competitive pricing make it a standout choice in the world of business communication solutions." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5027907) FS Frank S. IT > "Trunk interface not up to date a little confuse and need assistance to initial setup not self served" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025303) JS Jason S. President > "Most integrations worked the first time after they were installed." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7064322) AG Aaron G. Senior Partner > "I am not in love with their online user interface" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6252258) LM Lindsey M. VP of Operations > "They also host a platform that integrates across the US and is HIPAA compliant." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6027633) VR Verified Reviewer Account Manager Market Enablement > "The interface is not as user-friendly as Ringcentral." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___3960421) WG William G. BUS TCHNL ANALYST > "Most of the critical features are available at your fingertips or with a simple login to the website portal." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6223697) IV Isabel V. isabel@vmc2001.com > "The software online is not user friendly" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___3565284) JD Jessica D. VP > "It has been so easy using Nextiva, I love that we can route workflows, teams and users all from an easy click. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6094993) DC Derek C. Regional Director > "Takes a while for account team to respond" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6178371) TW Travis W. Vice President > "The layout of the web system for analytics and such is pretty good." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6105084) JS Jerry S. General Manager > "Sometimes a little hard to understand the support team." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047473) CC Claudiu C. CEO > "I like the user interface and the practicality that comes with using Nextiva." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6050244) KB Kimberly B. Administrative Assistant > "Support has been aggressive when they are unsure of an answer." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6048348) Bob W. owner > "I contacted support and they changed some things and said wait 45 minutes and it should work." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7154149) SG Stephen G. Support Specialist > "Support hasn't been the best the past year or so" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6048105) [View Reviews](https://www.capterra.com/p/175788/Nextiva/reviews/) LL Lidia L. medical assistant > "The reporting and analytics tools offer valuable insights, and the integrations with other business..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389) SL Shagontha L. Customer service > "The time it takes to update the app and the callback system is kind of laggy. But not too bad." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055) CN Cici N. Attorney > "I think that RingCX is a excellent tool for remote offices, and people who need the ability to have a..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104) LL Lidia L. medical assistant > "The biggest drawback was the learning curve for advanced features and reporting." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389) YG Yoel G. Sales Manager > "What I liked most about RingCX was its intuitive omnichannel interface, which allowed agents to handle..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397) Ian F. Marketing Equipment Manager > "It is almost impossible to tell who is callling you from a transferred call." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7131050) SB Srushti B. Administrative assistant > "I like the popup feature from the extension that appears whenever I hover my cursor over any contact..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789) Ryan P. Speech Language Pathologist > "Texting can be unreliable at times." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7175965) RW Robert W. Operations Manager > "It uses wifi which enables us to have access anywhere in the world without being hampered by cell..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826) CM Coral M. Sales Associate > "It's hard to fix those in the settings" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027) AR Ashley R. Legal Assistant > "I have been able to leave my desk and answer a client call directly from my cell phone allowing me to..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6633095) EM Erica M. Client Care Coordinator - Licensed Professional Counselor > "There are some bugs that occur frequently where read texts appear unread and faxes come in later than..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640) ADCT Allan Del Cris T. Credentialing Specialist > "In addition to that, the automatic transcribing gives an edge compared to other tools, as someone who..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937) KM Kyle M. Customs Account Analyst > "It constantly disconnects, showing agents that were online as offline or in DND mode randomly causing..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6834798) JG Jamie G. Radiology Supervisor > "I don't use RingCX as much as the rest of my company because I am not on the phones consistently like..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440) RK Ryan K. Owner > "They keep "escalating" the issue to the next person who is equally underqualified and we are still..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180) RW ROBERTA W. Referral Coordinator > "I like that I can use my phone to call in when I cant or dont have speakers and a camera" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6760448) CS Connor S. Brokerage Operations Associate > "We had some difficulties with their customer support team as our account managers on file took very..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898) Cayla F. Paralegal > "The techs did everything they could to make sure that we had an easy transition." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7117300) SF Simon F. Arborist > "The call routing; voicemail and messages weren’t adjustable enough to our needs." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6655367) LS Liz S. Business Development > "Love how easy it was to keep track of SMS and emails, voicemails." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7049744) VR Verified Reviewer Dispatcher > "One notable limitation is the call recording storage; on most plans, both on-demand and automatic call..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025) YG Yoel G. Sales Manager > "The platform provided a unified, easy-to-use solution for managing customer interactions across..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397) CN Cici N. Attorney > "So at times you receive texts but cannot respond to them." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104) ADCT Allan Del Cris T. Credentialing Specialist > "It provides me all the necesarry things I need with customer engaging activity." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937) RS Rachel S. Receptionist > "It has some glitches especially when you have multiple calls coming in." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6735140) PJ Paul J. Office Administration > "It's convenient having the forwarding and queue services on multiple devices." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379) PD Paul D. Education consultant > "initial loading takes a little while and sometimes flashes as though missed activity but not the case." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722) TH Taralyn H. RCM Manager > "Ring provides unbeatable clarity in every phone call." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409) BE Brittany E. negotiator > "I do not like that there is so much downtime with RingCX at least once a week the service goes down..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005) SC Sam C. Dispatcher > "There is a lot of phone support and easy to access portal." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893) JC Jennifer C. Controller > "It's been ONE WEEK and still no reply regarding my payment of that last invoice and cancellation of..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) SL Shagontha L. Customer service > "Nice interface." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055) RW Robert W. Operations Manager > "The app can be buggy at times which can affect calling" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826) CM Coral M. Sales Associate > "RingCX is so easy to use." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027) Daria J. Marketing Associate > "For some reason there is an active team chat that gives me notification every time someone posts..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) Ryan P. Speech Language Pathologist > "It is fairly straightforward to set up." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7175965) VR Verified Reviewer BDM > "Very inconvenient if I am in th middle of a task" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736) VR Verified Reviewer BDM > "I will continue to use RingCX due to its functionality and ease of use. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736) JC Jennifer C. Controller > "If I could give negative stars for customer service, it wouldn't be enough." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) PJ Paul J. Office Administration > "It's been great overall with helping to direct calls throughout the company." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379) RK Ryan K. Owner > "They will not let me speak to a supervisor, and no one understands the complexity of the issue we're..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180) EM Erica M. Client Care Coordinator - Licensed Professional Counselor > "It is user friendly and allows us all of the features that we need to run smoothly." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640) TW Todd W. Escrow Manager > "Setup could be difficult, had trouble with some dropped calls" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6744467) KH Karen H. Attorney > "Decent value for the money and relatively reliable and clear system." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7079112) Daria J. Marketing Associate > "It takes way too long to respond to any inquiry. Upon migration to our company we had someone from..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) BE Brittany E. negotiator > "This helps with everyday communication." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005) RK Ryan K. Owner > "Great communication when your talking to sales, but once you sign up, you get the worst treatment ever." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180) CS Connor S. Brokerage Operations Associate > "It's easy to use their admin portal and customize it to your preference." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898) TH Taralyn H. RCM Manager > "I haven’t been able to locate my sent faxes." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409) KDD Kent Dominic D. Sales and Marketing > "I like that it can be integrated into HubSpot." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6672358) EH Evan H. Sales associate > "My phone rings constantly when I’m off. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602) MT Michelle T. Operations Manager > "Overall, every experience that I have had with RingCentral Contact Center has been a positive one and..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6639003) SB Srushti B. Administrative assistant > "Setup was bit complicated and needed IT help." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789) DG Dawn G. Child Care Registrar > "I love having this app rather than a land line." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6629379) SC Sam C. Dispatcher > "There is not much else to dislike about this service." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893) AA Angelica A. Team Lead > "Despite being expensive Ring Central offers value for your money." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894) EL Evelyn L. Operations Manager > "Their support center was terrible, and their price was high." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183) JG Jamie G. Radiology Supervisor > "I liked that screen layout was pleasing to the eye." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440) JM Jasmine M. Analyst > "I don’t think it was super easy to use for a beginner" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6536870) CN Carli N. Scheduler > "Phone quality was always good." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7066530) JC Jennifer C. Controller > "You can't just cancel online." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) VR Verified Reviewer BDM > "The app and the site are very easy to navigate. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736) RP RYAN P. Senior Account Executive > "Can not transfer calls or join 3rd part y to calls." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6248220) Sera A. Realtor > "Good custumer support and no issues." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7095130) Daria J. Marketing Associate > "Some functions are not easy to understand and sometimes the app wouldn't allow more than 10 people in..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) PD Paul D. Education consultant > "Quality is clear, easy to navigate and intuitive GUI." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722) JS Jessica S. Customer Experience Manager > "Call listening was not up to standard and we had to take on another company to be able to assist with..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___5085431) MS Michelle S. General Manager > "During the chats, they are professional and friendly." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6612314) OF Osman F. Marketing Support Manager > "Sometimes it is difficult to integrate with different softwares" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6179842) VR Verified Reviewer Dispatcher > "This feature facilitates effortless communication with team members and clients alike." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025) AA Ash A. Director > "horrible experience terrible service just bad" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6709147) EL Evelyn L. Operations Manager > "In terms of the application and features, they were good. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183) Daria J. Marketing Associate > "There are some bugs that really need to be fixed." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) AA Angelica A. Team Lead > "Love the transcript voice messages!" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894) CL Carter L. Cost reduction consultant > "Pricing gets out of control the higher your package gets" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6299051) TL Tung L. Accounting and HR Assistant > "It is positively and adequately complete its purpose for meeting and communication using technology." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6421899) Daria J. Marketing Associate > "that was online and non responsive." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) EH Evan H. Sales associate > "Love the ease of use calls come into the entire team." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602) CG Crishna G. Clinical Liaison > "My only prob with web-based is it takes a while to update the call history." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3851471) KDD Kent Dominic D. Sales and Marketing > "I like that it can be integrated into HubSpot." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6672358) VR Verified Reviewer Care Management Supervisor > "I just find that it isnt the most user friendly app." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___2635550) VR Verified Reviewer Client Services Specialist > "Ease of use and the integration with Salesforce is the best feature for me." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___4319886) OF Osman F. Marketing Support Manager > "Sometimes it is difficult to integrate with different softwares" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6179842) CM Coral M. Sales Associate > "RingCX is so easy to use." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027) AH Adam H. Service Manager > "We've not found anything about RingCentral that is difficult to use or problematic with integrating..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239) EL Evelyn L. Operations Manager > "It was very complete and easy to use, and the deployment was easy." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183) JM Jasmine M. Analyst > "I don’t think it was super easy to use for a beginner" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6536870) JC Jennifer C. Controller > "It's very easy to upgrade your account." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) CS Connor S. Brokerage Operations Associate > "We had some difficulties with their customer support team as our account managers on file took very..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898) MS Matthew S. Victims Advocate > "It certainly gets the job done but I wish there were a way to get the job done easier and faster." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___2873354) BE Brittany E. negotiator > "I do not like that there is so much downtime with RingCX at least once a week the service goes down..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005) LL Lidia L. medical assistant > "The reporting and analytics tools offer valuable insights, and the integrations with other business..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389) JC Jennifer C. Controller > "If I could give negative stars for customer service, it wouldn't be enough." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) ADCT Allan Del Cris T. Credentialing Specialist > "It provides me all the necesarry things I need with customer engaging activity." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937) Daria J. Marketing Associate > "It takes way too long to respond to any inquiry. Upon migration to our company we had someone from..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) [View Reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) ## User interface [Nextiva](https://www.capterra.com/p/175788/Nextiva/) 4.60 (919) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) 4.25 (261) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Nextiva 27/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/175788/Nextiva/#features) RingCX Top features 30/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#features) ### Recognition Nextiva is recognized as a top-rated tool in 3 Capterra Shortlist reports RingCX is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Nextiva Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RingCX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Nextiva - By Nextiva - Located in United States - Founded in 2008 RingCX - By RingCentral - Located in United States - Founded in 1999 ## Popular Comparisons [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $25/month Price $29/month 4.5 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-175788/RingOver-vs-Nextiva) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $65/month Price $29/month 4.3 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-242186/RingOver-vs-RingCentral-Contact-Center) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) $25/month Price $149/month 4.5 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/175788-208208/Nextiva-vs-800-com) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $65/month Price $90/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-242186/Cloud-Predictive-Dialer-vs-RingCentral-Contact-Center) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $25/month Price $30/month 4.5 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/175788-242188/Nextiva-vs-RingCentral-MVP) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $65/month Price $25/month 4.3 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-242186/CallCenterNOW-vs-RingCentral-Contact-Center) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) $25/month Price $350/year 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-175788/3CX-vs-Nextiva) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $65/month Price $15/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-242186/LiveAgent-vs-RingCentral-Contact-Center) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) $25/month Price $19.95/month 4.5 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/174109-175788/Ooma-Office-vs-Nextiva) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) $65/month Price $239/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136728-242186/Readymode-vs-RingCentral-Contact-Center) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) vs [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) $25/month Price $10/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175788-208535/Nextiva-vs-Zoom-Phone) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.39 (692)](https://www.capterra.com/p/159578/CallHippo/reviews/) $65/month Price $0/month 4.3 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159578-242186/CallHippo-vs-RingCentral-Contact-Center)