# Compare Nextiva vs Mango Voice 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Nextiva and Mango Voice based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/175788-249548/Nextiva-vs-Mango-Voice --- # Nextiva vs Mango Voice Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NextivaMango Voice2/4 selected [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) [## Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price $25.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [919 reviews](#user-reviews) Positive 830 Neutral 38 Negative 51 [## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) Starting Price $32.95/month Value-for-Money 4 Functionality 4 Ease of Use 4.2 Customer Service 3.8 Reviews Sentiment TE TE Based on [110 reviews](#user-reviews) Positive 70 Neutral 17 Negative 23 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,094 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 89%Fit High performer Feature ratings Call Routing 4.8 Mobile Access 4.6 Alerts/Notifications 4.7 Call Logging 4.6 Call Recording 4.6 76%Fit Feature ratings Call Routing 4.2 Mobile Access 3.1 Alerts/Notifications 4.3 Call Logging 4.2 Call Recording 4.4 User satisfaction User satisfaction 4.6 User reviews[919](https://www.capterra.com/p/175788/Nextiva/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 3.7 User reviews[110](https://www.capterra.com/p/249548/Mango-Voice/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.0 Customer support 3.8 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $32.95Per User, Per Month - Free version - Free trial Best for Best for Businesses of any size who want to better connect with their customers. Best for Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies. ## User reviews Pros & cons Bob W. owner > "I contacted support and they changed some things and said wait 45 minutes and it should work." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7154149) CG Chris G. Owner > "A custom config Nextiva pushed to our account locks me out of changing settings in the portal, so cloning one phone's configuration to another — a thirty-second task —..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7160045) Brandon K. Business Development Manager > "Nextiva Contact Center is scalable and flexible, accommodating our organization's evolving needs as we grow. Whether we need to add new communication channels, onboard..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221079) CG Chris G. Owner > "The marketing leans hard on reliability and service, but day to day it's features that are technically present and functionally broken, paired with a portal that doesn't..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7160045) CD Charles D. Director of Lab Operations > "Our company combined three services, 800 Call Flow, Fax, and multiple business lines into one service with Nextiva at a savings of over $400/month." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6252370) JS Joseph S. HR Adminstrator > "This made the process costly, time-consuming, and impractical, especially for a charge related to services that were never provided." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7127851) CR Cade R. Sales Manager > "Its intuitive interface, flawless voice quality, feature diversity, responsive customer support, and reliability make it a top choice for businesses seeking a seamless..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012809) JS Joseph S. HR Adminstrator > "This situation makes no sense, as it is unreasonable to charge customers for phone services after their numbers have already been ported away." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7127851) AC Andrew C. Associate > "Full call control using an endless variety of call flow options, mobile connectivity, desktop app allowing you to take a softphone anywhere, voicemail via email,..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025653) BT Brianna T. Consultant > "Nextiva made it nearly impossible to cancel our contract--I believe they are a predatory company that only cares about money." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7178929) WJ Wally J. Logistics coordinator > "We rely on Nextiva Business Phone Service to handle our communication challenges, enhancing teamwork, ensuring customer satisfaction, and keeping our team connected, no..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025734) AL Amy L. Office Manager > "The phone will ring and say connected but no one is on the other end, and the customer says they couldn't hear me when they call back." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160) JJ Jamie J. Operations Manager > "With their software we were able to achieve our goals of routing calls for all 14 of our salons to one centralized location." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148532) BT Brianna T. Consultant > "We were also abandoned during the onboarding process, leaving us with no idea how to move forward." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7178929) RM Robert M. Director > "We are in the process of phone migration from Cisco Call Manager to Nextiva, Nextiva offered a competitive offer that makes it easy to move forward with a new phone system..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047296) Bob W. owner > "I tried to use SMS but it didn't work and I contacted support." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7154149) MZ Melissa Z. Manager > "This is an amazing feature which allows the caller to route their own call instead of talking to our receptionist (ie. press 1 for Bob, press 2 for Larry, etc)." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024234) Ginna G. Attorney > "I think sometimes its glitchy and problem solving only through chat can be frustrating at times but overall we an work with it." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6864075) DF Damain F. Finance Director > "The mobile app is a standout, enabling users to stay connected on the go, enhancing productivity and flexibility for remote teams." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012789) SS Sean S. Owner > "That there sales reps will say one thing and then go on leave and not even document what was said and then your bill is around 3,000 for the life of your contract" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6597540) KL Keith L. Systems administrator > "Nextiva is a great platform for me because I want to self manage my call flows and call center ad it gives me all the tools I need to do that." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238314) EL Everett L. owner > "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) AS Ace S. Sales Coordinator > "The flexibility and scalability of their service allowed us to add or remove lines as needed, making it easy to adapt to changing business requirements." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5048031) EL Everett L. owner > "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) TM Theodore M. IT Director > "I manage all of the systems for my company including the two previous phone providers, internet providers, alarm system, saas providers, etc. etc. etc., and Nextiva is so..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221303) ZM Zeus M. Chief Operations Officer > "Our closing rate for sales and appointment setting has gone up significantly using call monitoring and recording, without being able to hear and see what our staff are..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025375) TS Tiffany S. Comptroller > "They have great customer service that walk you through the set up and help you get everything that you need for your incoming calls with our customers." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238409) CG Chris G. Owner > "Second, I have no control over my own configuration." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7160045) CH Carl H. Marketing > "As a remote worker, Nextiva makes it possible to call, text, or chat with colleagues and customers from my own phone extention." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024122) MC Mariangel C. Customer service representative > "One potential drawback of Nextiva is that it may be considered relatively more expensive compared to some other business communication solutions, especially for small..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6006620) HC Harry C. Property Manager > "Any question you could come up with the had an answer, They checked and verified that everything you did was correct and when you thought it couldn't get any better they..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6226148) AA Abdulrahman A. IT Software Management > "The iOS app could be a little better with clearing missed calls and stopping the annoying pop-up that keeps asking me to enable cellular data when it is already enabled..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6227057) JS Jason S. President > "Most integrations worked the first time after they were installed." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7064322) JS Joseph S. HR Adminstrator > "Overpriced service" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7127851) ST Samantha T. President > "Nextiva was a cost effective way to provide phones to several employees." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) AH Ariz H. Director > "Specifically, notifications for text messages. Whenever customers text us, we don't get a notification in our email in the same manner that we do when they call us or..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025428) CB Christina B. CFO > "Having the ability to download the Nextiva app on my cellphone allows me to step away from the office and still stay connected." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6081939) AL Amy L. Office Manager > "The service on the app doesn't always work properly. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160) LE Laura E. LOGISTIC COORDINATOR > "Nextiva has been a very useful tool for my companythe nextiva application is also very good and there are many tools that we can use to record calls, which is amazinf for..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5031409) KR Kyle R. IT Project Manager > "Sometimes voip phones would have provisioning issues reaching the server" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6786575) SM Sharon M. Director of Operations / Property manager > "We love the call forwarding features, such as when we need to work from home and use our personal cell phones for business-related calls. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5027181) MG Mario G. IT Director > "If someone depletes your Long Distance credits, it can disable your entire account and all phone service (as described by sales, hasn't happened)." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6092301) TL Tina L. Office Manager Assistant > "We were porting over 190 phonelines from our seventeen clinics including several faxlines, and Nextiva had made sure we'd lost none of them during the transition to their..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122) ST Samantha T. President > "Nextiva depends on the internet., so when internet is down, so are the phones." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) SH Simon H. Mediator and Arbitrator > "Much less expensive than POTS, much better voice mail system. And on the rare occasions when I need support (probably no more than 3 times in 5+ years) could reach real..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269462) EL Everett L. owner > "unreliable connectivity." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) FM Felipe M. Logistics Coordinator > "I work as a freight broker and making and receiving calla everyday is a critical part of my job, Nextiva has succeeded to accomplish this role effectively for me." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024424) EL Everett L. owner > "unreliable connectivity." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) WF William F. Engineer > "We have not experienced a single outage in two years, and their service department has been reliable and responsive in supporting MACs and assisting with advanced setup..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6018178) EL Everett L. owner > "No customer support." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) JP Jessica P. Program Support > "My favorite feature is the user control of the auto attendant. Once you understand how it works, you can set it up to operate in whatever way is needed." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6050303) BM Barbara M. Law Clerk > "Wait times were long and there were a few times where we were on the line waiting and the call would drop, resulting in us having to wait even longer." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5039073) AA Anthony A. CFO > "generally the system is good although my hardware is not great, the keys stick a lot." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6542502) TD Tabitha D. Administrative Assistant > "Our transfer system was not operating properly." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6638003) JB Jacob B. Student Ministry Pastor > "Nextiva being an app on my personal phone is the biggest benefit of all. Because of it, I am able to have a separate number to give people for business purposes but not..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024083) TL Terry L. Marketing Manager > "A couple things i didn't understand, like parking a phone takes up a phone line, having the paging system takes up a phone line. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6107062) CW Casey W. Office Manager > "I love the team messaging and video conferencing." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6504306) TL Tina L. Office Manager Assistant > "It's a bit not initially flexible when it comes to adjusting the phones' operations based on holidays or locations that are not open every other weekend." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122) SF Sheri F. President > "The support one gets in setting up a call and the wide range of services offered to deliver a very professional and efficient communication system to us" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6213809) JK Joe K. sales manager > "Wait times, customer service needs an improvement, transfers between agents and departments for trunk accounts." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047252) AA Andres A. LOGISTICS COORDINATOR > "The exceptional call quality and the convenience of both phone and desktop applications have significantly improved my communication and productivity." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5023987) NR Nathan R. Director of IT > "It's difficult to find more niche things such as a specific type of call log because it's buried under another tab that doesn't really make sense." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6241001) MT Miguel T. Law Clerk > "I like how you can track and monitor the calls and how I can go back days and days to find a phone number." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5032968) AA Armando A. Marketing Manager > "While Nextiva is a good platform overall and it offers very decent pricing, it lacks critical functions for decision-making that can hurt some numbers in growing companies." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6246551) BP Benir P. Marketing Director > "The ability to seamlessly direct calls to specific departments or individuals ensures that every interaction receives prompt attention." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047140) DC David C. Head of Media Ops & Distribution > "Like much of the global workforce, over the course of COVID my role went from in-office to remote. When moving to my current location, I ended up in a dead zone for cell..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025826) JG John G. Music Director > "One of the big things I wanted our stations to utilize was texting capabilities, while keeping our request line number the same." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5048978) ST Samantha T. President > "We didn't get any training on how to use the phone system." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) GS Gabriel S. CEO > "We purchased Nextiva's enterprise package and are enjoying the full features from call monitoring/recording to the mobile app." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6066285) AMR Andres Mauricio R. Operations manager > "The prior app had been riddled with numerous problems, which inevitably resulted in a significant loss of calls, ultimately translating to a loss of revenue for our..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024149) GC Gale C. Executive Assistant > "The cost was much less expensive than purchasing a new phone system, the ability to answer calls when away from the office on your cell phone is a very good option. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6081092) JB John B. Owner > "It is a chore switching phone systems, but with all the changes Nextiva has made recently I do not see myself switching to another provider as long as the reliability..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6027350) JC Jerick C. Administrative > "Our productivity has increased dramatically as a result of the user-friendly interface, which has made managing calls and texts much simpler." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249) JF Jon F. CEO > "I do not like that I have to call in to add phone lines to my account, though it does give me a chance to ask questions while I'm there." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6144344) SP Stacey P. Office Manager > "Nextiva is a user friendly product that has allowed our small business to make call flow adjustments and modifications with ease. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6062428) DJ Dan J. IT Support Manager > "Managing auto attendants for multiple locations is difficult through the web interface." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6053978) DF Damain F. Finance Director > "Their team is knowledgeable, responsive, and genuinely committed to resolving any issues promptly. Whether you need assistance with setup, troubleshooting, or exploring..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012789) HD Hemang D. Manager > "The price is not in affordable price range" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6620192) BAL BETH-ANNE L. OFFICE MANAGER > "We have had excellent service every time we added additional phones, porting our phone number, or needing questions answered about the different platforms." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6006908) SH Stephen H. Systems Administrator > "Most of the time when our users can't use their phone it's because they get a time and date out of sync. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047403) [View Reviews](https://www.capterra.com/p/175788/Nextiva/reviews/) TE Taya E. Medical Assistant > "Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142) GO Gwen O. Amin Manager > "The app doesn’t work well and regularly signs you out which leaves you unable to answer calls when they come in" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___7164132) TE Taya E. Medical Assistant > "I like that you can easily access call logs and get customer support." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142) NT Nicki T. OWNER > "I do not know how they perform their audit but it was done incorrectly." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6449931) RC Rebeca C. Front Desk Representative > "It allows me to keep in touch with clients/patients very easily." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282) EE Erika E. Front desk > "There are times that the phone just does not want to work absolutely nothing different just all of a sudden..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547) MB Matt B. IT Project Managment > "What i like about Mango Voice is the team is willing to work with you to solve issues." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6820549) AT Allie T. Director of Operations > "There have been several days of issues of phones not working, calls getting dropped, not being able to answer a..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802) RC Rebeca C. Front Desk Representative > "Mango it's an easy access app." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282) BS Barbara S. Office Manager > "Our business relies heavily on incoming and outgoing calls and having that not working cripples a large portion..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498740) TL Tiffany L. Office Manager > "The best thing about Mango Voice is that you can listen to past phone calls to verify information and that we..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093) KH Kelsey H. Accounts Receivable > "When making changes on the admin side for extensions etc, it seems complicated, I always miss a step and have..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624) NG Nicole G. COO > "The cloud-based soft-phone allows us access to our system from anywhere, so we can call patients from OUR..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661) VS Venkatesh S. CEO > "The number porting was incomplete when I was told it was but then it had not been and both my offices was..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498653) LM Lori M. Office Mgr > "There are so many features, a few of which integrate into our Open Dental software and our Flex application we..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491104) RB Roger B. Owner/dentist > "I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489066) CD Chelsea D. Front Office Manager > "Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073) SW Sean W. Doctor > "We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no answer..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498654) JV Jenny V. Office Manager > "I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045) JP Jonathan P. Patient Care Coordinator > "Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JP Jonathan P. Patient Care Coordinator > "I like being able to use my cell phone when I'm out of the office and still be able to contact patients." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JP Jonathan P. Patient Care Coordinator > "The app on my phone sometimes shows up with a blank white screen whenever I try to make calls." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) NG Nicole G. COO > "The price point was much better than our previous VOIP telephone provider with much better software and..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661) KC Kyle C. Owner > "Even if it is cheaper, their constant outages and time your team will spend on the phone w support are worth..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) JH Jake H. CEO > "I love that we can record our calls to train our team on what they are doing well and what can be improved." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812) JV Jenny V. Office Manager > "I use the android version and it is inconsistent on working while trying to call people from the office number." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045) DM Daryl M. president- moss chiropractic > "I didn't know there were so many more options to help manage calls and messaging. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489093) JO Jenell O. Office Manager > "The integration with our software doesn't work as well as we wanted it to but that's not all on Mango, it's..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130) PP Pattee P. Office manager > "My patients love being able to text me and it's a much quicker response time than email." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489100) AT Allie T. Director of Operations > "We run a dental practice and for pts not be able to call us or even us call them back is extremely frustrating." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802) JJ Jennie J. Front Office > "I also like the feature of being able to see how is calling the office" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489092) MO Melissa O. Office Manager > "This is a problem because we are a busy dental office and it makes us seem unreliable to our patients." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498685) JO Jenell O. Office Manager > "I was able to let them know what I wanted and they made it happen within the programs scope." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130) MB Michelle B. Dds/owner > "I was frustrated when the phones were down and we couldn’t reach anybody to teach us how to move our service to..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488984) HB Holly B. Office Manager > "Overall it has been a great experience- so nice to have calls go to voicemail instead of having to place 1st..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498636) AL Amy L. Office Manager > "Phones, systems, customer service, billing, app, you name it, it does not work like it should. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490069) EE Erika E. Front desk > "How easy it is to use.." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547) KS Kim S. Office Manager > "We recently have ha many issues with dropped calls, lines down or east coast issues.." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498614) DW Dawn W. Office Manager > "I can also change or update the settings easily online as well, very." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097) JC Jon C. Dentist > "Unfortunately, the team at Mango was unable to port my numbers over from my previous provider. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499946) BD Benjamin D. Associate > "The phones work for calls, but are otherwise only OK." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489236) JR Janine R. Office Manager > "It is really difficult to use the app or even the soft phone, making it almost impossible to work from home." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498996) NL Nicole L. Schedule Coordinator > "I like that all calls are recorded and you can go back and listen." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489035) BB Blair B. Practice Administrator > "For a medical office to be without phone service for HOURS and have no one to speak with about it is..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498708) CD Chelsea D. Front Office Manager > "Overall, we have had a positive experience with Mango Voice since implementation. Although there has been kinks..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073) CM Christina M. Office Manager > "The phones are constantly "down" - or the phones work but voicemail is not available." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489536) KC Kyle C. Owner > "I like their text feature when it works." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) PP Parth P. Dentist > "Overall been a happy customer but definitely need to work out the kinks where it goes down once or twice a year..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013) DP Dustin P. Office Manager > "VOIP is a cheaper alternative and is easy to manage once you learn the interface." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498662) MM Mary M. Office Manager > "The amount of times the service is interrupted and is down." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500221) BG Bhumija G. Dentist > "Caller id is a useful feature ." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498669) BP Bradford P. Owner > "Seems like we get dropped calls and have had multiple several hour long outages." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499833) DC Diana C. Office Manager > "Mango is easy to call or chat with and the service and resolutions are quick. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129) JM Jodie M. Owner/Doctor > "Can be a bit challenging to figure out some of the features which leads to them not being utilized" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489055) JP Jonathan P. Patient Care Coordinator > "I do think that it's easy to use on my cell phone when I work remotely." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) MW Marc W. Owner > "Call lag, static, dropped calls frequently" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498616) DC Diana C. Office Manager > "Minimal issues and great resolution." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129) KC Kyle C. Owner > "Now, about every 4-6 weeks there is an outage where their services do not work." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) BD Brian D. Pediatric Dentist > "Easy to use app and like the ability to choose my own numbers" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247) ES Ellis S. Owner > "Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488998) TL Tiffany L. Office Manager > "It is also very convenient that we can also fax using this software!" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093) SC Scott C. Owner > "Once again the only gripe is the web app and the texting that are terrible." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499017) AL Arnel L. dentist > "Porting was easy and staff can use it right away without much training." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489531) AB Abishek B. Owner > "Wait times with customer service are ridiculously long." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498771) JB Jessica B. Purchasing > "Mango has great customer service and is always there quickly to help." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498668) PP Parth P. Dentist > "When phone systems go down and we lose business" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013) JE Jay E. VP > "Pretty consistent most of the time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499058) OL Olivia L. Admin Assistant > "Phone lines get are off and there is no time given of it being resolved." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3514095) RL Richard L. Office Manager / IT Administrator > "It's stable most of the time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489047) JP Jonathan P. Patient Care Coordinator > "I have to keep signing in and go through that whole process and it does waste time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JH Justin H. Dentist > "Easy to implement, I like the new text option" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490445) RV Rose V. Guest Relations Manager > "In Canada, the Mango Voice app is not available." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3492086) DW Dawn W. Office Manager > "Very pleased, as a matter of fact, I have told several other offices about Mango Voice." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097) SW Sandra W. Office Manager > "The previous questions make me aware we may not be using our service to its full potential." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500528) VR Verified Reviewer dentist > "integrations works great." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500682) BD Brian D. Pediatric Dentist > "It is hard to determine how to setup your own voicemail" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247) JP Jonathan P. Patient Care Coordinator > "The app is very easy to navigate and it gets the job done." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) TH Tariq H. DENTIST > "it gets more pricey if you add users." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490147) KH Kelsey H. Accounts Receivable > "Customer Service is great and always super helpful!" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624) JP Jonathan P. Patient Care Coordinator > "However, the repetition of signing in does waste a lot of time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) [View Reviews](https://www.capterra.com/p/249548/Mango-Voice/reviews/) ## User interface [Nextiva](https://www.capterra.com/p/175788/Nextiva/) 4.60 (919) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/) 3.69 (110) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Nextiva Top features 32/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/175788/Nextiva/#features) Mango Voice 30/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/249548/Mango-Voice/#features) ### Recognition Nextiva is recognized as a top-rated tool in 3 Capterra Shortlist reports Mango Voice is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Nextiva Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mango Voice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Nextiva - By Nextiva - Located in United States - Founded in 2008 Mango Voice - By Mango Voice - Located in United States - Founded in ## 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