# Compare Google Chat vs Telegram 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Google Chat and Telegram based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175800-180347/Chat-vs-Telegram

---

# Google Chat vs Telegram Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google ChatTelegram2/4 selected

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

[## Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [2,381 reviews](#user-reviews)

Positive

2,164

Neutral

172

Negative

45

[## Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [6,416 reviews](#user-reviews)

Positive

6,138

Neutral

241

Negative

37

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## Summary

* * *

Key features rated by users

Features selected based on 8,228 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

NA

Real-Time Chat

4.7

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

4.7

Workflow Management

NA

Real-Time Chat

4.7

User satisfaction

User satisfaction

4.5

User reviews[2,381](https://www.capterra.com/p/175800/Chat/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.4

User satisfaction

4.7

User reviews[6,416](https://www.capterra.com/p/180347/Telegram/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Businesses and teams of any size across various industries.

Best for

Telegram can be used by businesses, small teams, and international users seeking secure communication.

## User reviews

Pros & cons

SP

Sara P.

Director of Operations

> "Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7065986)

MST

Mariane Stephanie T.

Manager

> "it is not interesting to use it if you want to hold with many people at the same time. And, if you doant have a google..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

Brandy Z.

CEO and Principal Consultant

> "I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

MG

Mike G.

Member of Technical Staff

> "It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

MG

Mike G.

Member of Technical Staff

> "There are tons of integration that works with gmail and gcal."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

SG

Sara G.

Owner

> "Google Chat has way less functionality than dedicated chat tools like Slack; and it's hard to identify notifications amidst..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6641637)

VR

Verified Reviewer

Administrative Assistant

> "It's so nice to be able to reference any past conversations, able to send documents easily, and have group messages or just..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6858934)

WJ

Whitney J.

HR Assistant

> "The only con that I can come up with, is that you can only upload one document to a chat."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

Brandy Z.

CEO and Principal Consultant

> "It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

JS

Jinisha S.

Technical assistance

> "Compared to other messaging platforms, it may lack some advanced features and customizability options. Although it..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

DE

Dawn E.

Ops Mgr

> "The convenience of team communication using Google chat with different workstations in the same building or even different..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6358962)

AM

Alexandra M.

Operational Services Manager

> "Google Chat feels a little disorganized and I also wish that the chat would pop up in the same bottom right corner as when..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6838832)

VR

Verified Reviewer

Realtor

> "Customizable options, no bugs or problems, and great customer support."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7099775)

RI

Roberto I.

Digital traffic specialist

> "However, the inability to see if messages have been viewed is a drawback, as it can create uncertainty and delay in..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

LW

Levin W.

Cashier

> "Overall experience customer support is great helps you with problems the schedule and calendar I love it"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7109106)

JA

Justin A.

Owner

> "Every once in a while I incur an inability to share my screen or a glitch, but often time I attribute that to my internet..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357442)

JK

James K.

Manager

> "Great internal company software to be able to communicate with colleagues, as well as great integrations"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012211)

AM

Alexander M.

Repair technician

> "One thing i dont like is that on mobile, when i use chats connected with my work email it will automatically sign me out of..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

JL

Judith L.

office manager

> "I really like it, no need to pay extra and helps me to be on track with my teamwork if they have any questions when they are..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6832054)

SL

Sandra L.

Lawyer

> "I don't like that it pops up in the middle of my email browser, and I can't have the chat open at the same time as my email..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357135)

AG

Advik G.

Education Manager

> "It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6517991)

MW

Maxi W.

Controller

> "Sometimes when searching for keywords within existing chats it fails to identify everything."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6669978)

Portia A.

Nurse

> "I like that everything stays connected in one place without needing multiple apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

JB

Jatin B.

Communication system tester

> "No support for sending large files (limited to 100MB)"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

MST

Mariane Stephanie T.

Manager

> "the interface of google chat is quite simple and with no complexity."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

AE

Aaron E.

Trainer

> "We found nothing particularly special about Google Chat, as it lacks standout features compared to other messaging apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6491782)

RI

Roberto I.

Digital traffic specialist

> "Similarly, the Google Meet integration streamlines meeting setup with just one click, simplifying remote collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

Reynaldo O.

Freelancer

> "In my opinion it is a waste of space, and I need to delete it from my linked email accounts."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

Portia A.

Nurse

> "Overall, Google Chat has been a convenient tool for communication and collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

Samuel A.

Digital marketing manager

> "It can be sometimes slow and has limited chatting features"

[See full review](https://www.capterra.com/p/175800/Chat/#GetApp___6689075)

JS

Jinisha S.

Technical assistance

> "Overall, Google Chat offers a streamlined and efficient communication experience, especially for users already integrated..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

EC

Eric C.

CFO

> "Notifications do not reflect read messages properly."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6636634)

MG

Mike G.

Member of Technical Staff

> "The interface on the web is extremely polished and efficient."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

BW

Bradley W.

Director

> "Two things: 1) I dislike the “quote in new thread feature”."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

TA

Turan A.

IT Admin

> "Unlike normal chat software, it offers an ideal service for meetings, thanks to its event tool, project presentation,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

CW

Cody W.

HR Generalist

> "On some devices, it has the tendency to run a bit slow."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

BW

Bradley W.

Director

> "I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

SW

Stephanie W.

Kids Director

> "Sometimes I lose replies to messages in threads."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6735043)

VSPP

VENKATA SAI PRASAD P.

Student

> "I love the chatting interface of the application and the messages are fast and the free to use thank you."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012606)

Reynaldo O.

Freelancer

> "My overall experience with Google chat is unnerving and not a highly rated chat communication tool."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

CC

Chitranzan C.

Insurance Advisor

> "I can easily set up Google meet via Google chat as well and that’s what I love about it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6837711)

BH

Barnabe H.

Developper

> "Not many unique features, it's a very basic chat app"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6441349)

AM

Alex M.

Software Engineer

> "Google Chat is integrated with other Google Workspace apps, including Gmail and Google Drive, making it easy to share files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5070536)

VR

Verified Reviewer

Owner

> "I hope the developers must improve this feature because I don't get the purpose of it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

Iyer A.

National Sales Manager

> "Instant communications, light platform that reduces lag, incorporates meetings and file share and has a GREAT mobile..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6289015)

LC

ÁLvaro C.

Accounting Technician

> "For instance the limited ability to customize the platform's appearance. While it offers basic customization options, such..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4783939)

WJ

Whitney J.

HR Assistant

> "Google support has been easy to work with when issues have arised."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

RL

Rosland L.

Corporate Paralegal

> "These persons, I discovered were scammers and fake."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6437264)

CP

Chassis P.

Office Assistant

> "Google Chat is a free resource with gmail that is great to communicate with other people in your organization."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6589926)

Martín V.

Senior Associate

> "The notifications could be clearer and the general appearance is not very smooth."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5063895)

AM

Alexander M.

Repair technician

> "Overall google chats is a great way to keep in contact with colleagues and share pictures, documents or other files"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

Kwandile Mabutho K.

Reviewer

> "The instant messaging is not instant it is slow and has lags"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6069695)

CH

Christopher H.

Associate Cloud and Systems Administrator

> "Using it on the web is nice because you can be in another Google app and the chat will stay on the side."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6371544)

VR

Verified Reviewer

Project Manager, Market Insights

> "It does not capture some words that are mentioned in the chat or it is searching more spaces/group chats instead the..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641778)

JA

Jamie A.

Prompt Engineer

> "It helps me be more efficient, and there is no "free" version or addons that we need to get."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6433390)

LA

Lani A.

Team Leader

> "there are some bugs hat is needed to be fixed"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6197805)

KCG

Khim Cate G.

CSR

> "Google chat understands the value of urgent and instant messaging, making it easier for users to post important files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6033734)

AW

Alysa W.

Photographer

> "How many hackers use it to run their scams"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5054516)

VM

Vincenzo M.

Financial Accountant

> "Good tool works well, but is missing some crucial third party tools integrations."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654402)

TD

Tommy D.

Consultant

> "One potential downside is that some features, such as screen sharing, are not available on the mobile version of the app."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4786369)

Aditya S.

Test Engineer

> "Google chat has been a great software to communicate with client, colleagues and testers for us."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6675139)

Kevin E.

Inside Sales Manager

> "I don't like that Google chat allows for only one hyperlink or inline image per chat message."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4382203)

VR

Verified Reviewer

Owner

> "It lessens time and make my conversation with possible clients more easier and faster."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

VR

Verified Reviewer

QA Engineer

> "I think its APIs at the moment are fairly limited and do not provide a lot of integration options with third party tools."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4003084)

JB

Jatin B.

Communication system tester

> "Integration with other Google apps like Drive and Calendar"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

Nabeel B.

Recruitment Specialist

> "There are very less features available, there is no way for you to get out of unnecessary chats in groups unless you leave..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3619868)

MT

Mary T.

President

> "Very helpful for instant chatting and messaging within big teams..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6622264)

Allen E.

President

> "its very basic, more business like and less fun like whatsapp. "

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5050541)

MK

Musonda K.

CSO

> "makes it good to communicate quickly especially when calls are not an option"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6405825)

LB

Linham B.

Student

> "Terrible, we need hangouts back, or some form of it"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4810886)

KC

Kelsea C.

Secretary

> "This helped us a ton through our email to where if someone is on the phone, we can give them instructions on how to answer..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5052169)

Moustafa Medhat A.

Student

> "I can't choose a virtual background during video calls which is not good especially if I am in an official meeting."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3598823)

NE

Nikki E.

Junior Partner Support SPecialist

> "Google chat is very helpful when it comes to communication as it cover wide location, so we can communicate even our clients..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6190862)

KB

Kevin B.

Owner

> "The customer service is subpar."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6164249)

VR

Verified Reviewer

Project Manager

> "Super easy to use!"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7126019)

GH

Gompa H.

Software Quality Analyst

> "Does not support large video files and sometimes video take more time to load"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4640088)

EZ

Esther Z.

RECRUITER

> "IT IS VERY EASY TO USE AND STRAIGHT FOWRAD!!"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7068881)

VM

Vishwajeet M.

Digital Marketor

> "Additionally, GoogleChat may not offer the same level of security and privacy as some other messaging and collaboration..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641265)

Baylee N.

Talent Partner

> "I like the functionality of Google chat, its very easy to use and widely used among many."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6861007)

AI

Ally I.

Property Manager

> "It's easy to message the wrong person because of the layout."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6288681)

[View Reviews](https://www.capterra.com/p/175800/Chat/reviews/)

Sven S.

Prokurist

> "I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

Adarsh D.

Lawyer

> "The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053118)

OD

Oleg D.

PM

> "The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322)

JG

Joonas G.

Software Engineer

> "One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

AZ

Augusto Z.

Developer

> "Works great for messaging and has features that really make communicating easier such as channels, threads and group topics"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051167)

JM

Jessieah M.

Patient Specialist

> "Finding out that your conversations are out in the open if the FEDS do get past this new ruling of allowing a back door to users encrypted data -..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6822980)

Sven S.

Prokurist

> "I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

MMJ

Medina- Maldonado J.

Graphic designer

> "Con about telegram is that they can block user accounts without any reason, without any warning."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462)

GAC

Georges Attino C.

Journaliste International Multimedia

> "File sharing is simple and does not pose too many constraints, Features such as bots or automation also offer interesting possibilities"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7145334)

NV

Naveen V.

Production Supervisor

> "Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828029)

DK

Denis K.

Translator, localizer

> "I like most about Telegram that it’s free, stable, versatile and widespread service working as both desktop program and mobile app on any OS."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6859703)

HA

Hossam A.

Broker

> "The search needs to be improved, some channels and groups are allowed to join in one country and when I travel to another they are restricted and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6318437)

OD

Oleg D.

PM

> "Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322)

Nava B.

Owner

> "So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7100079)

VJ

Vera J.

Self owned business

> "Telegram has connected me to so many networks, people, easy access of informations, entertainment platforms, educational documents and I could..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6721390)

Nazım S.

manager

> "I can watch live broadcasts, but something needs to be done about the sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

Yatra P.

Omni Associate

> "It is almost free and the quality of messages, shared photos and videos is unmatchable."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

JG

Joonas G.

Software Engineer

> "It feels also kinda risk to store al the data on the servers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

JH

Jamie H.

Executive Vice President at FEVO

> "Telegram is a tool I use for quick communication, both internally and with external contacts when needed."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

ENDURANCE O.

IT system and Cloud Administrator

> "Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

DS

Deisiane S.

Analyst

> "Its intuitive interface, together with the ability to send large files and create large-scale groups and channels, makes communication agile and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6779523)

RG

Ravina G.

Farming

> "Telegram sometimes takes up a lot of storage, and sharing large files can be tricky."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

AA

Abby A.

Fitness Coach

> "Telegram is a new way to talk with clients by creating a channel for Direct message."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7062347)

AP

Absana P.

Tier III Technician

> "Customer support is also practically non-existent and takes long times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7072846)

VR

Verified Reviewer

Data analyst

> "Fast, free, secure messaging with smooth interface, great group and channel features, cloud sync across devices"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7003093)

CC

Chris C.

Project Manager

> "The stigma of the app being used for groups that try to steal information or data does give it a bad reputation."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6851307)

Breanna G.

Program Director

> "Great for professional team communication because it's encrypted.. Never encountered any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7065996)

MD

Maryam D.

Coordinator

> "Telegram does not have video or phone conferencing options."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6868448)

TW

Taralee W.

Agent manager

> "Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

Yatra P.

Omni Associate

> "I never used customer support and never faced any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

Archana B.

Bi

> "Rich features including large group cap, customizable themes/stickers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751)

BB

Bronwyn B.

Lab technician

> "Sometimes the notifications dont come through for certain channles."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6858673)

JH

Jamie H.

Executive Vice President at FEVO

> "Group chats and file sharing are very convenient, especially when you need quick exchanges."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

LS

Ledio S.

Waiter

> "The less that i like is that you cant back up all your messagges and files, and Lack of End-to-End Encryption by Default"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

TW

Taralee W.

Agent manager

> "It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

MB

Michael B.

Self

> "They are creating a space for innocent people to BE scammed by hackers claiming to be able to reverse bans."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

Nishant T.

Sr. Analyst

> "Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6798749)

Piotr M.

Founder

> "The platform's arbitrary and opaque moderation policies, especially when it comes to removing channels or restricting accounts without clear..."

[See full review](https://www.capterra.com/p/180347/Telegram/#GetApp___6214894)

CH

Cylei H.

Graphic Design

> "It’s a great software for team communication and usually has no bugs and issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081600)

Nazım S.

manager

> "There's a lot of sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

ENDURANCE O.

IT system and Cloud Administrator

> "I really enjoy using telegram, and it's the application I use most in my phone."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

JP

Jorge P.

Engineering Technical

> "As a user of Telegram, one aspect that I found less favorable was the lack of advanced privacy settings. While the app offers end-to-end encryption..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4846545)

SM

Sanaa M.

Writer

> "It is convenient to use and allows me to send chats, pictures, and videos with quick upload times and delivery."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6847283)

VR

Verified Reviewer

Student Intern

> "I didn't liked the notification system of telegram , because it failed to notify me of some important messages."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6701034)

Portia A.

Nurse

> "It’s also useful for keeping in touch and joining communities with similar interests."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7150524)

BA

Brown A.

Staff Nurse

> "However they need to work on its security as it is a home for scammers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

LS

Ledio S.

Waiter

> "A good app for chatting , secure app, perfect groups, public channels, file sharing, and automated bots."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

VR

Verified Reviewer

communcation systems

> "The lack of a built-in video calling feature was a drawback for me. While Telegram offered voice calling, the absence of video calling limited the..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4886319)

JH

Justinemike H.

Self Services

> "I liked to use this app, specially when contacting my family and friends their seems that this app are very easy to use, and also easy to send money..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6771292)

RW

Ray W.

Marketing Manager

> "There is an option for E2EE, but it's separate chat for each person, which isn't as great."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

LW

Levin W.

Cashier

> "What I like about telegram easy to use messaging is always top tier no bugs and issues great service pretty much"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7107177)

MB

Michael B.

Self

> "On October 24, 2024, in the middle of a conversation with my girlfriend (yes, my real-life in person girlfriend), I was automatically logged out of..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

JK

Jeff K.

Copywriter

> "Messages arrive super quickly, I can share all kinds of content, and there’s no blocking."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7015729)

LS

Leila S.

Research scientist

> "a lot of features and stickers are restricted for premium users only which is costly. "

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6473712)

IT

Isaiah T.

Owner

> "Telegram also makes it easy to download files and pictures previously shared in the chats, starting from the beginning of the chat, not when you join..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6753408)

BB

Braydon B.

Small business owner

> "The notifications that someone in my contacts is on telegram are very frequent and not usually very helpful."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6776339)

Archana B.

Bi

> "Positive user experience with fast and reliable messaging, cloud storage and large file sharing capabilities."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751)

AW

Anderson W.

Medical doctor

> "Security is not really guarantee as it serves as home for scams"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828707)

PZ

Phyo Z.

Web Developer

> "I like the most about Telegram because it is simple and easy to use, encryption privacy and security, can delete message both sender and receiver,..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

EA

Edson A.

Gerente

> "There is a lack of marketing promotion in Brazil so that more people know about the application."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6703795)

Ornella T.

Accounting Secretary

> "What i like most about Telegram is the fact that heavy files can easily be shared and it equally has a good storage capacity."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6343193)

BA

Brown A.

Staff Nurse

> "It serve as a home for scammers"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

Sven S.

Prokurist

> "elegram is extremely easy to use and offers a clean interface that makes messaging straightforward."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

Kaushal B.

Project engineer

> "Telegram interface is not that good- telegram is crowded with scammers and illegal activity- does not support voice communication- does not offer..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4848311)

YG

Yassine G.

Salesman

> "I like the ability to search for groups that meet my needs, all I’ve been search I found it through telegram groups"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6797727)

NvI

Nagarajan vaidyanathan I.

Human Resources / Document controller

> "Privacy limited support from customer care, Telegram allows the creator and integration of third party bots which can be potential security risk"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4870889)

ES

Enish S.

Project Manager

> "Customizable themes, bots, and multi-device support further enhance the user experience."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6599358)

RG

Ravina G.

Farming

> "I find it a bit complicated at times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

RC

Rutherford C.

Graphic designer

> "It is good I’m keeping messages,pictures, and files for a long time without anything wrong with their qualities"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6818759)

Facundo A.

Architecture student

> "Compared to other alternatives, in my opinion, this is the most problematic option in terms of security, data protection and confidential..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4847877)

RW

Ray W.

Marketing Manager

> "File and photo sharing has a variety of upload and edit options, which is nice."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

HW

Heather W.

Owner

> "To me it’s a little shady like why would you need a second messaging app."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6690031)

ENDURANCE O.

IT system and Cloud Administrator

> "Overall telegram is my.go to app for anything social and communication."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

AM

Ahmed M.

Land Surveyor

> "There are no negatives except voice calls, as my experience with them was not good."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6328336)

MMJ

Medina- Maldonado J.

Graphic designer

> "It delivers messages on time."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462)

CA

Cleiton A.

Gerente

> "Not very popular in some regions which can limit contacts, weak in audio and video tools, has a lot to improve"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6132808)

PZ

Phyo Z.

Web Developer

> "I can easily clean my storage usage and can link multiple devices."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

YN

Yohane N.

Program Coordinator

> "It consumes a lot of data too"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6346635)

RA

Rachel A.

Learning and Development Consultant

> "Telegram facilitates communication across my community in a consistent and engaging way. Where my community has different devices and messages are..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6106106)

VR

Verified Reviewer

Owner/Operator

> "I briefly got locked outta my telegram account and had to get in contact with their customer support team to get access again, i thought the response..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4995610)

[View Reviews](https://www.capterra.com/p/180347/Telegram/reviews/)

## User interface

[Google Chat](https://www.capterra.com/p/175800/Chat/)

4.53 (2,381)

[Telegram](https://www.capterra.com/p/180347/Telegram/)

4.66 (6,416)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Google Chat

Top features

15/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/175800/Chat/#features)

Telegram

13/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/180347/Telegram/#features)

### Recognition

Google Chat is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Team CommunicationSoftware (2026) 

Telegram is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Google Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Telegram

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Google Chat

-   By Google
-   Located in United States
-   Founded in

Telegram

-   By Telegram Messenger
-   Located in United Arab Emirates
-   Founded in

## Popular Comparisons

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

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Contact vendor for pricing

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4.4

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[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

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Contact vendor for pricing

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[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

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4.3

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4.6

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[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

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Contact vendor for pricing

Price

$8.75/month

4.6

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4.6

4.7

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4.6

[View full comparison](https://www.capterra.com/compare/135003-180347/Slack-vs-Telegram)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

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Contact vendor for pricing

Price

$29/month

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-175800/Connecteam-vs-Chat)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-180347/Connecteam-vs-Telegram)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

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Contact vendor for pricing

Price

$7/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-247901/Chat-vs-Google-Workspace)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

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Contact vendor for pricing

Price

$7/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180347-247901/Telegram-vs-Google-Workspace)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

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Price

$6/month

4.3

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-176572/Chat-vs-Google-Hangouts)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

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Contact vendor for pricing

Price

$6/month

4.6

Features

4.3

4.7

Ease of Use

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$6/month

4.3

Features

4.4

4.6

Ease of Use

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[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Discord](https://www.capterra.com/p/240238/Discord/)[4.64 (534)](https://www.capterra.com/p/240238/Discord/reviews/)

Contact vendor for pricing

Price

$9.99/month

4.6

Features

4.6

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/180347-240238/Telegram-vs-Discord)