# Compare Google Chat vs Whappext 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Google Chat and Whappext based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175800-198575/Chat-vs-WhatsApp-Marketing-Software

---

# Google Chat vs Whappext Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google ChatWhappext2/4 selected

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.7 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

[## Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [2,385 reviews](#user-reviews)

Positive

2,167

Neutral

173

Negative

45

[## Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.7 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

Starting Price

$125.00/year

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.2

Reviews Sentiment

Based on [164 reviews](#user-reviews)

Positive

161

Neutral

3

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 14,335 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Real-Time Chat

4.7

Mobile Access

4.6

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Real-Time Chat

4.7

Mobile Access

NA

User satisfaction

User satisfaction

4.5

User reviews[2,385](https://www.capterra.com/p/175800/Chat/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.4

User satisfaction

4.7

User reviews[164](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$125Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Businesses and teams of any size across various industries.

Best for

Whappext WhatsApp Marketing Software can be used for Small, Medium & Large Companies, NGOs, Educational Institutes, Retails, MLM, Software Companies, Digital Marketers, And For Every Business.

## User reviews

Pros & cons

SP

Sara P.

Director of Operations

> "Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7065986)

SH

Sophia H.

Patient Care Coordinator

> "The least thing I like about Goolge Chat is that the chat history disappears if you close out of your windows after 24..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7162240)

Brandy Z.

CEO and Principal Consultant

> "I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

SG

Sara G.

Owner

> "Google Chat has way less functionality than dedicated chat tools like Slack; and it's hard to identify notifications amidst..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6641637)

VR

Verified Reviewer

Administrative Assistant

> "It's so nice to be able to reference any past conversations, able to send documents easily, and have group messages or just..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6858934)

MST

Mariane Stephanie T.

Manager

> "it is not interesting to use it if you want to hold with many people at the same time. And, if you doant have a google..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

VR

Verified Reviewer

Realtor

> "Customizable options, no bugs or problems, and great customer support."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7099775)

DC

Daniel C.

Benefits and Compliance Manager

> "The double notification isn't a huge issue but it can clutter your email."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7156551)

LW

Levin W.

Cashier

> "Overall experience customer support is great helps you with problems the schedule and calendar I love it"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7109106)

JS

Jinisha S.

Technical assistance

> "Compared to other messaging platforms, it may lack some advanced features and customizability options. Although it..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

JK

James K.

Manager

> "Great internal company software to be able to communicate with colleagues, as well as great integrations"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012211)

MG

Mike G.

Member of Technical Staff

> "It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

AG

Advik G.

Education Manager

> "It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6517991)

WJ

Whitney J.

HR Assistant

> "The only con that I can come up with, is that you can only upload one document to a chat."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

MG

Mike G.

Member of Technical Staff

> "There are tons of integration that works with gmail and gcal."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

RI

Roberto I.

Digital traffic specialist

> "However, the inability to see if messages have been viewed is a drawback, as it can create uncertainty and delay in..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

Portia A.

Nurse

> "I like that everything stays connected in one place without needing multiple apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

AM

Alexander M.

Repair technician

> "One thing i dont like is that on mobile, when i use chats connected with my work email it will automatically sign me out of..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

RI

Roberto I.

Digital traffic specialist

> "Similarly, the Google Meet integration streamlines meeting setup with just one click, simplifying remote collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

AM

Alexandra M.

Operational Services Manager

> "Google Chat feels a little disorganized and I also wish that the chat would pop up in the same bottom right corner as when..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6838832)

Portia A.

Nurse

> "Overall, Google Chat has been a convenient tool for communication and collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

MW

Maxi W.

Controller

> "Sometimes when searching for keywords within existing chats it fails to identify everything."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6669978)

JS

Jinisha S.

Technical assistance

> "Overall, Google Chat offers a streamlined and efficient communication experience, especially for users already integrated..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

JB

Jatin B.

Communication system tester

> "No support for sending large files (limited to 100MB)"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

Brandy Z.

CEO and Principal Consultant

> "It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

AE

Aaron E.

Trainer

> "We found nothing particularly special about Google Chat, as it lacks standout features compared to other messaging apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6491782)

TA

Turan A.

IT Admin

> "Unlike normal chat software, it offers an ideal service for meetings, thanks to its event tool, project presentation,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

Reynaldo O.

Freelancer

> "In my opinion it is a waste of space, and I need to delete it from my linked email accounts."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

BW

Bradley W.

Director

> "I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

Samuel A.

Digital marketing manager

> "It can be sometimes slow and has limited chatting features"

[See full review](https://www.capterra.com/p/175800/Chat/#GetApp___6689075)

VSPP

VENKATA SAI PRASAD P.

Student

> "I love the chatting interface of the application and the messages are fast and the free to use thank you."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012606)

EC

Eric C.

CFO

> "Notifications do not reflect read messages properly."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6636634)

AM

Alex M.

Software Engineer

> "Google Chat is integrated with other Google Workspace apps, including Gmail and Google Drive, making it easy to share files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5070536)

BW

Bradley W.

Director

> "Two things: 1) I dislike the “quote in new thread feature”."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

Iyer A.

National Sales Manager

> "Instant communications, light platform that reduces lag, incorporates meetings and file share and has a GREAT mobile..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6289015)

CW

Cody W.

HR Generalist

> "On some devices, it has the tendency to run a bit slow."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

CP

Chassis P.

Office Assistant

> "Google Chat is a free resource with gmail that is great to communicate with other people in your organization."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6589926)

SW

Stephanie W.

Kids Director

> "Sometimes I lose replies to messages in threads."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6735043)

JL

Judith L.

office manager

> "I really like it, no need to pay extra and helps me to be on track with my teamwork if they have any questions when they are..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6832054)

Reynaldo O.

Freelancer

> "My overall experience with Google chat is unnerving and not a highly rated chat communication tool."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

AM

Alexander M.

Repair technician

> "Overall google chats is a great way to keep in contact with colleagues and share pictures, documents or other files"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

JA

Justin A.

Owner

> "Every once in a while I incur an inability to share my screen or a glitch, but often time I attribute that to my internet..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357442)

MST

Mariane Stephanie T.

Manager

> "the interface of google chat is quite simple and with no complexity."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

BH

Barnabe H.

Developper

> "Not many unique features, it's a very basic chat app"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6441349)

JA

Jamie A.

Prompt Engineer

> "It helps me be more efficient, and there is no "free" version or addons that we need to get."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6433390)

SL

Sandra L.

Lawyer

> "I don't like that it pops up in the middle of my email browser, and I can't have the chat open at the same time as my email..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357135)

KCG

Khim Cate G.

CSR

> "Google chat understands the value of urgent and instant messaging, making it easier for users to post important files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6033734)

LC

ÁLvaro C.

Accounting Technician

> "For instance the limited ability to customize the platform's appearance. While it offers basic customization options, such..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4783939)

VM

Vincenzo M.

Financial Accountant

> "Good tool works well, but is missing some crucial third party tools integrations."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654402)

RL

Rosland L.

Corporate Paralegal

> "These persons, I discovered were scammers and fake."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6437264)

Aditya S.

Test Engineer

> "Google chat has been a great software to communicate with client, colleagues and testers for us."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6675139)

Martín V.

Senior Associate

> "The notifications could be clearer and the general appearance is not very smooth."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5063895)

MG

Mike G.

Member of Technical Staff

> "The interface on the web is extremely polished and efficient."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

Kwandile Mabutho K.

Reviewer

> "The instant messaging is not instant it is slow and has lags"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6069695)

JB

Jatin B.

Communication system tester

> "Integration with other Google apps like Drive and Calendar"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

VR

Verified Reviewer

Project Manager, Market Insights

> "It does not capture some words that are mentioned in the chat or it is searching more spaces/group chats instead the..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641778)

MT

Mary T.

President

> "Very helpful for instant chatting and messaging within big teams..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6622264)

LA

Lani A.

Team Leader

> "there are some bugs hat is needed to be fixed"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6197805)

DE

Dawn E.

Ops Mgr

> "The convenience of team communication using Google chat with different workstations in the same building or even different..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6358962)

AW

Alysa W.

Photographer

> "How many hackers use it to run their scams"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5054516)

CC

Chitranzan C.

Insurance Advisor

> "I can easily set up Google meet via Google chat as well and that’s what I love about it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6837711)

TD

Tommy D.

Consultant

> "One potential downside is that some features, such as screen sharing, are not available on the mobile version of the app."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4786369)

MK

Musonda K.

CSO

> "makes it good to communicate quickly especially when calls are not an option"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6405825)

Kevin E.

Inside Sales Manager

> "I don't like that Google chat allows for only one hyperlink or inline image per chat message."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4382203)

KC

Kelsea C.

Secretary

> "This helped us a ton through our email to where if someone is on the phone, we can give them instructions on how to answer..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5052169)

VR

Verified Reviewer

QA Engineer

> "I think its APIs at the moment are fairly limited and do not provide a lot of integration options with third party tools."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4003084)

NE

Nikki E.

Junior Partner Support SPecialist

> "Google chat is very helpful when it comes to communication as it cover wide location, so we can communicate even our clients..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6190862)

Allen E.

President

> "its very basic, more business like and less fun like whatsapp. "

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5050541)

WJ

Whitney J.

HR Assistant

> "Google support has been easy to work with when issues have arised."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

VR

Verified Reviewer

Owner

> "I hope the developers must improve this feature because I don't get the purpose of it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

VR

Verified Reviewer

Project Manager

> "Super easy to use!"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7126019)

KB

Kevin B.

Owner

> "The customer service is subpar."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6164249)

DC

Daniel C.

Benefits and Compliance Manager

> "Functionality is also easy to use."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7156551)

GH

Gompa H.

Software Quality Analyst

> "Does not support large video files and sometimes video take more time to load"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4640088)

Baylee N.

Talent Partner

> "I like the functionality of Google chat, its very easy to use and widely used among many."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6861007)

VM

Vishwajeet M.

Digital Marketor

> "Additionally, GoogleChat may not offer the same level of security and privacy as some other messaging and collaboration..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641265)

APD

Anu Priya D.

Lead Healthcare Recruiter

> "It's simple to use, and the integration with Google Workspace makes it a breeze for collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6791406)

AI

Ally I.

Property Manager

> "It's easy to message the wrong person because of the layout."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6288681)

CW

Cody W.

HR Generalist

> "It's easy to create, manage, collaborate, & suspend chat conversations with everyone I need to."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

TA

Turan A.

IT Admin

> "It is very difficult to find a negative or negative trait."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

[View Reviews](https://www.capterra.com/p/175800/Chat/reviews/)

EA

Esita A.

Marketing Executive

> "It helps to grab a large number of consumer and able to manage proper attention for the products"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6043935)

Victor S.

Farmer

> "Whatsapp software dowloading need too much storage on my memory card"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6043031)

VR

Verified Reviewer

Data collection assitant

> "The most thing that I like is i can use it without any restriction, and also we can solve our communication problem..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4785345)

LS

Lirim S.

Instrumentation PLSC

> "sometimes it freezes and crashes in my macbook, probably it’s just not very macos software friendly!"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6245316)

BF

Bamidele F.

Customer Service Manager

> "Marketers can engage in one-on-one conversations, provide personalized recommendations, and build strong..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4854811)

JH

Jennifer H.

Sales and Marketing Specialist

> "What I don't like about WhatsApp is that it doesn't have a webinar/conference feature that would allow multiple..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4664231)

MrM

Mahfujur rahman M.

Provide emergency service

> "I like almost all the features here mostly live chat, sending bulks of messages at a time."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6049090)

SJ

Solo J.

Mwi

> "Integration with my existing business processes was difficult"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___5015123)

VR

Verified Reviewer

Pastor

> "It allows and facilitates communication and feedbacks from both interlocutors"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6032473)

RN

Roberto N.

Proprietário

> "File sharing is a bit limited as one cannot send files over 16 mega"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4773801)

Faith H.

Freelancer

> "It allows me to easily showcase my product with prices too, so my customers can get a detailed listening of what..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4609207)

VR

Verified Reviewer

Auxiliar Contabil

> "sometimes the camera freezes and does not film quickly"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4401524)

MrM

Mahfujur rahman M.

Provide emergency service

> "It helps me a lot in my business. Because i always need to contact my co-workers and have to give them instructions."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6049090)

SA

Said A.

branch manager

> "Not suitable for small companies because it lacks some features"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4611636)

PO

Philip O.

CEO

> "WhatsApp is that best place to sell, advertise your product, and it's the best software to share files such as..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4535384)

Edmund M.

IT / ICT Administrator

> "Cons: The sending time sometimes delays when you send bulk message, you will need a dedicated sim card mobile..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2993461)

Victor S.

Farmer

> "Whatsapp marketing software a very good software when it is a question of chating with our customers or our leads."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6043031)

VR

Verified Reviewer

Data collection assitant

> "The marketing software is not usable in the week internet"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4785345)

Victor S.

Farmer

> "It is a best software to try different marketing strategies."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6043031)

Norrania A.

Human Resources Assistant

> "It always making the software to hang or crash if there are many media is attach to the message, like a photo or..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3069094)

SA

Said A.

branch manager

> "Send and receive responses easily, quickly, and clearly, and create many ready-made templates that save effort"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4611636)

RN

Rida N.

Quality Management System Coordinator

> "WhatsApp has limited storage media that does not allow us to have access to unlimited data sharing."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

KS

Kenneth S.

Manager

> "Wasenderpro allows people to send big files in a blunk of an eye, it saves customers time and the fact that a..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3531322)

CB

Creonice B.

architect

> "Not much, maybe it crashed once in a while on my android"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4034019)

Faith K.

Transcriber / Blogger

> "my favorite feature is the catalog which allows my clients to see my products, the price and whether the product is..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3540099)

RN

Rida N.

Quality Management System Coordinator

> "The major drawback of using WhatsApp is the image quality gets weaker while transferring it from camera."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

AIA

Alfred Ijeloesa A.

MEL Associate

> "The software helps to reach a wide range of clients promptly, I can respond to multiple messages timely with the..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2988932)

AIA

Alfred Ijeloesa A.

MEL Associate

> "I have to save every number as a contact before I can access them, this can be time-consuming and exhausting."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2988932)

Olive T.

Project manager

> "With the statut interface we can present our product our services to people needing it."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3780511)

OA

Omar A.

Student

> "One of the drawbacks that I see in the application is that it does not keep the media sent in a long set, and this..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2808829)

JH

Jennifer H.

Sales and Marketing Specialist

> "Furthermore, voice and video calls enable clear communication with customers."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4664231)

PC

Pandet C.

Student

> "The things I don't like about this software is that you can't take the display picture as we use to do."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3119250)

RN

Rida N.

Quality Management System Coordinator

> "It helps us communicate effectively through the features such as voice notes, images, and even video calls."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

RS

Rebecca S.

Reviewer

> "You're unable to completely hide your messages which prevent you from having privacy"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3532737)

Soumaila K.

Administrateur

> "Using this tool allowed me to build a network of partners."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4466834)

DM

Dennis M.

Customer service

> "Photograph quality downgrades while sharing."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2978884)

DP

Deon P.

Sales

> "The video call and read notifications is something I appreciate a lot."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3764774)

JJ

John J.

teacher

> "the least but not a major let down was a bit of customer service, a bit slow"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3250751)

MS

Mahak S.

Review

> "It also includes video conferencing which make work more easy."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4778852)

RN

Rida N.

Quality Management System Coordinator

> "So it feels unsecured while using this application sometimes."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

JMD

John Mark D.

Debt Adjuster Agent

> "Easy to use and very reliable."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___5068571)

VR

Verified Reviewer

Campaign Specialist

> "It has connectivity Issues."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2962762)

SJ

Solo J.

Mwi

> "It is better and easy to use this marketing software"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___5015123)

YT

Yainjoh T.

Software engineer

> "The security of WhatsApp is not very strong and WhatsApp software has limited number of participants in a group..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2921631)

WD

Willo D.

Sales associate

> "I like how organized it is and the various extras it comes equipped with."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4489209)

BB

Bartholomew B.

Data entry

> "Performs badly when network is bad"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3341941)

RN

Rida N.

Quality Management System Coordinator

> "It is the best application for students to interact with their friends and share documents and other important..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

RN

Rida N.

Quality Management System Coordinator

> "Another negative point is it can get hacked."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

JB

Jinciya B.

Admin assistant

> "Its really easy to use, convey our thoughts, ideas and messages to our friends, collegues etc."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4632391)

TZ

Tahsiana Z.

Editor

> "Bugs disturb a lot."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3616990)

VR

Verified Reviewer

social worker

> "One can merge all the clients in one group for easy accessible and able to responded to any queries."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3503719)

Oliwia P.

R&D / QA Engineer

> "Sometimes when internet connection is not very stable Whatsapp is not as clear as phone call."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2800241)

MH

Muhina H.

Teacher

> "Very good Communication System For business and communication""

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4555088)

RB

Robert B.

VP of Sales

> "It is a necessary evil from a business standpoint as other options are not well marketed so the majority of users..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2884614)

Abdelkadir B.

Teacher

> "Whatsapp is simple when using; you can easily connect with your friends, co-workers and family, as well as provide..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3098322)

JK

Jacinta K.

National Knowledge Management Executive

> "One of the cons about this software is that it has poor quality voice calls."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2927207)

BF

Bamidele F.

Customer Service Manager

> "The software has truly become a reliable companion, always there to support me like a cherished member of my own..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4854811)

RB

Robert B.

VP of Sales

> "Bulk distribution of messages to your contact list is poor. "

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2884614)

Elena Emperatriz R.

Consultant

> "WhatsApp is an excellent app for marketing and social contacts, it is also free and makes easier fast..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3007488)

KT

Kwabena T.

Sales Executive

> "Buyers are unable to shop for specific products until the vendor is contacted"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2925499)

AA

Anjaan A.

Writter

> "It's good for our social media marketing"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4646541)

SS

Shyamala S.

Freelancer

> "We face some connectivity issues."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2905015)

Brent T.

associate manager

> "As a result, we can complete our work perfectly. And it's reliable and we can contact our team so easily, Sharing..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2919984)

RB

Robert B.

VP of Sales

> "Call quality is poor. "

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2884614)

Séké T.

marketer

> "I really appreciate the functionality of Store accessible through a link offering you a wide possibility of..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2962737)

Faiyaz T.

Former Designer

> "Very less user base."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2724408)

[View Reviews](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

## User interface

[Google Chat](https://www.capterra.com/p/175800/Chat/)

4.53 (2,385)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)

4.70 (164)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Google Chat

Top features

15/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/175800/Chat/#features)

Whappext

4/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#features)

### Recognition

Google Chat is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Team CommunicationSoftware (2026) 

No recognitions have been awarded to Whappext

### Deployment & support

Google Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Whappext

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Google Chat

-   By Google
-   Located in United States
-   Founded in

Whappext

-   By WhatsAppSoft
-   Located in United Kingdom
-   Founded in 2019

## Popular Comparisons

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Contact vendor for pricing

Price

$4/month

4.3

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-175800/Microsoft-Teams-vs-Chat)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$125/year

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$4/month

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-198575/Microsoft-Teams-vs-WhatsApp-Marketing-Software)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,426)](https://www.capterra.com/p/180347/Telegram/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175800-180347/Chat-vs-Telegram)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,426)](https://www.capterra.com/p/180347/Telegram/reviews/)

$125/year

Price

Contact vendor for pricing

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/180347-198575/Telegram-vs-WhatsApp-Marketing-Software)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-175800/Slack-vs-Chat)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

$125/year

Price

$8.75/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-198575/Slack-vs-WhatsApp-Marketing-Software)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-175800/Connecteam-vs-Chat)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$125/year

Price

$29/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-198575/Connecteam-vs-WhatsApp-Marketing-Software)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-247901/Chat-vs-Google-Workspace)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$125/year

Price

$7/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/198575-247901/WhatsApp-Marketing-Software-vs-Google-Workspace)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Contact vendor for pricing

Price

$6/month

4.3

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-176572/Chat-vs-Google-Hangouts)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

[Discord](https://www.capterra.com/p/240238/Discord/)[4.64 (538)](https://www.capterra.com/p/240238/Discord/reviews/)

$125/year

Price

$9.99/month

4.5

Features

4.6

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/198575-240238/WhatsApp-Marketing-Software-vs-Discord)