# Compare Google Chat vs Whappext 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Google Chat and Whappext based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175800-198575/Chat-vs-WhatsApp-Marketing-Software

---

# Google Chat vs Whappext Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google ChatWhappext2/4 selected

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.7 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

[## Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [2,378 reviews](#user-reviews)

Positive

2,161

Neutral

172

Negative

45

[## Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.7 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

Starting Price

$125.00/year

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.2

Reviews Sentiment

Based on [164 reviews](#user-reviews)

Positive

161

Neutral

3

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 8,098 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

NA

Real-Time Chat

4.7

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

NA

Real-Time Chat

4.7

User satisfaction

User satisfaction

4.5

User reviews[2,378](https://www.capterra.com/p/175800/Chat/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.4

User satisfaction

4.7

User reviews[164](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$125Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Businesses and teams of any size across various industries.

Best for

Whappext WhatsApp Marketing Software can be used for Small, Medium & Large Companies, NGOs, Educational Institutes, Retails, MLM, Software Companies, Digital Marketers, And For Every Business.

## User reviews

Pros & cons

SP

Sara P.

Director of Operations

> "Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving smoothly."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7065986)

MST

Mariane Stephanie T.

Manager

> "it is not interesting to use it if you want to hold with many people at the same time. And, if you doant have a google account, you..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

Brandy Z.

CEO and Principal Consultant

> "I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

MG

Mike G.

Member of Technical Staff

> "It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

Iyer A.

National Sales Manager

> "Instant communications, light platform that reduces lag, incorporates meetings and file share and has a GREAT mobile platform all..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6289015)

SG

Sara G.

Owner

> "Google Chat has way less functionality than dedicated chat tools like Slack; and it's hard to identify notifications amidst all the..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6641637)

MG

Mike G.

Member of Technical Staff

> "There are tons of integration that works with gmail and gcal."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

WJ

Whitney J.

HR Assistant

> "The only con that I can come up with, is that you can only upload one document to a chat."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

VR

Verified Reviewer

Administrative Assistant

> "It's so nice to be able to reference any past conversations, able to send documents easily, and have group messages or just a message..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6858934)

JS

Jinisha S.

Technical assistance

> "Compared to other messaging platforms, it may lack some advanced features and customizability options. Although it integrates well..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

Brandy Z.

CEO and Principal Consultant

> "It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people without..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

AM

Alexandra M.

Operational Services Manager

> "Google Chat feels a little disorganized and I also wish that the chat would pop up in the same bottom right corner as when you are..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6838832)

DE

Dawn E.

Ops Mgr

> "The convenience of team communication using Google chat with different workstations in the same building or even different locations..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6358962)

RI

Roberto I.

Digital traffic specialist

> "However, the inability to see if messages have been viewed is a drawback, as it can create uncertainty and delay in communications."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

BW

Bradley W.

Director

> "I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

JA

Justin A.

Owner

> "Every once in a while I incur an inability to share my screen or a glitch, but often time I attribute that to my internet connection..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357442)

VR

Verified Reviewer

Realtor

> "Customizable options, no bugs or problems, and great customer support."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7099775)

AM

Alexander M.

Repair technician

> "One thing i dont like is that on mobile, when i use chats connected with my work email it will automatically sign me out of my..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

LW

Levin W.

Cashier

> "Overall experience customer support is great helps you with problems the schedule and calendar I love it"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7109106)

BW

Bradley W.

Director

> "Two things: 1) I dislike the “quote in new thread feature”."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

JK

James K.

Manager

> "Great internal company software to be able to communicate with colleagues, as well as great integrations"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012211)

SL

Sandra L.

Lawyer

> "I don't like that it pops up in the middle of my email browser, and I can't have the chat open at the same time as my email --"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357135)

JL

Judith L.

office manager

> "I really like it, no need to pay extra and helps me to be on track with my teamwork if they have any questions when they are with a..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6832054)

MW

Maxi W.

Controller

> "Sometimes when searching for keywords within existing chats it fails to identify everything."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6669978)

AG

Advik G.

Education Manager

> "It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other google..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6517991)

LC

ÁLvaro C.

Accounting Technician

> "For instance the limited ability to customize the platform's appearance. While it offers basic customization options, such as dark..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4783939)

MST

Mariane Stephanie T.

Manager

> "the interface of google chat is quite simple and with no complexity."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

JB

Jatin B.

Communication system tester

> "No support for sending large files (limited to 100MB)"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

RI

Roberto I.

Digital traffic specialist

> "Similarly, the Google Meet integration streamlines meeting setup with just one click, simplifying remote collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

AE

Aaron E.

Trainer

> "We found nothing particularly special about Google Chat, as it lacks standout features compared to other messaging apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6491782)

JS

Jinisha S.

Technical assistance

> "Overall, Google Chat offers a streamlined and efficient communication experience, especially for users already integrated into the..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

Reynaldo O.

Freelancer

> "In my opinion it is a waste of space, and I need to delete it from my linked email accounts."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

MG

Mike G.

Member of Technical Staff

> "The interface on the web is extremely polished and efficient."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

Samuel A.

Digital marketing manager

> "It can be sometimes slow and has limited chatting features"

[See full review](https://www.capterra.com/p/175800/Chat/#GetApp___6689075)

RH

Roberto H.

Sr.

> "I like that it comes from google and it attempts to be life chat and different! and it has a good reputation that promises to be..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6289370)

EC

Eric C.

CFO

> "Notifications do not reflect read messages properly."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6636634)

TA

Turan A.

IT Admin

> "Unlike normal chat software, it offers an ideal service for meetings, thanks to its event tool, project presentation, calendar..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

CW

Cody W.

HR Generalist

> "On some devices, it has the tendency to run a bit slow."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

VSPP

VENKATA SAI PRASAD P.

Student

> "I love the chatting interface of the application and the messages are fast and the free to use thank you."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012606)

SW

Stephanie W.

Kids Director

> "Sometimes I lose replies to messages in threads."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6735043)

CC

Chitranzan C.

Insurance Advisor

> "I can easily set up Google meet via Google chat as well and that’s what I love about it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6837711)

Reynaldo O.

Freelancer

> "My overall experience with Google chat is unnerving and not a highly rated chat communication tool."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

AM

Alex M.

Software Engineer

> "Google Chat is integrated with other Google Workspace apps, including Gmail and Google Drive, making it easy to share files, schedule..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5070536)

TD

Tommy D.

Consultant

> "One potential downside is that some features, such as screen sharing, are not available on the mobile version of the app."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4786369)

VR

Verified Reviewer

Administrative Officer

> "This mean from Google chat, you are able to share files from G-Drive, schedule appointments from calendar, access contacts, set a..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4787436)

BH

Barnabe H.

Developper

> "Not many unique features, it's a very basic chat app"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6441349)

BT

Bharat T.

System Admin

> "Users can easily access and share files from Google Drive, collaborate on documents in real-time, and schedule meetings through..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4784956)

VR

Verified Reviewer

Owner

> "I hope the developers must improve this feature because I don't get the purpose of it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

JG

Justin G.

Case Manager, Legal Assistant

> "Sending a quick "chat" message to the spanish translator expedited any necessary communications we had with our clients."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6285634)

AI

Ally I.

Property Manager

> "It's easy to message the wrong person because of the layout."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6288681)

WJ

Whitney J.

HR Assistant

> "Google support has been easy to work with when issues have arised."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

RL

Rosland L.

Corporate Paralegal

> "These persons, I discovered were scammers and fake."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6437264)

CP

Chassis P.

Office Assistant

> "Google Chat is a free resource with gmail that is great to communicate with other people in your organization."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6589926)

VR

Verified Reviewer

Web Designer

> "It is not possible to reply to individual messages in a group chat, it is not possible to upload more than one file at the same time..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3469700)

APD

Anu Priya D.

Lead Healthcare Recruiter

> "It's simple to use, and the integration with Google Workspace makes it a breeze for collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6791406)

Martín V.

Senior Associate

> "The notifications could be clearer and the general appearance is not very smooth."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5063895)

VR

Verified Reviewer

Administrative Officer

> "To make even better, Chat provides information if or not a colleague is online and also is handy as it displays automated replies to..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4787436)

Kwandile Mabutho K.

Reviewer

> "The instant messaging is not instant it is slow and has lags"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6069695)

BM

Bonnie M.

Director

> "It also enhance real-time group chatting by sending instant messages."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6287715)

AS

Ann S.

PT

> "It's graphic design is too simple and plain."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4784563)

AM

Alexander M.

Repair technician

> "Overall google chats is a great way to keep in contact with colleagues and share pictures, documents or other files"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

Pravin R.

Senior Project Engineer

> "Sometimes messages will not get delivered."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4785399)

IV

Ismael V.

Sales and Marketing

> "Now I use it a lot for my teams communication."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6807657)

VR

Verified Reviewer

Project Manager, Market Insights

> "It does not capture some words that are mentioned in the chat or it is searching more spaces/group chats instead the individual ones."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641778)

CH

Christopher H.

Associate Cloud and Systems Administrator

> "Using it on the web is nice because you can be in another Google app and the chat will stay on the side."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6371544)

LA

Lani A.

Team Leader

> "there are some bugs hat is needed to be fixed"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6197805)

JA

Jamie A.

Prompt Engineer

> "It helps me be more efficient, and there is no "free" version or addons that we need to get."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6433390)

AW

Alysa W.

Photographer

> "How many hackers use it to run their scams"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5054516)

KCG

Khim Cate G.

CSR

> "Google chat understands the value of urgent and instant messaging, making it easier for users to post important files, updates and..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6033734)

AR

Alejandro R.

Marketing

> "You can't send more than 1 file at the same time, and sometimes it becomes so slow you have to restart it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3458619)

SS

Surjeet S.

Software developer

> "Google chat allows us to have a real time conversation with individual or groups of people, which can help increase productivity and..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4784095)

Kevin E.

Inside Sales Manager

> "I don't like that Google chat allows for only one hyperlink or inline image per chat message."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4382203)

VM

Vincenzo M.

Financial Accountant

> "Good tool works well, but is missing some crucial third party tools integrations."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654402)

VR

Verified Reviewer

QA Engineer

> "I think its APIs at the moment are fairly limited and do not provide a lot of integration options with third party tools."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4003084)

Aditya S.

Test Engineer

> "Google chat has been a great software to communicate with client, colleagues and testers for us."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6675139)

AH

Ali H.

Listing Coordinator

> "Some people overuse the chat and I get too many notifications but it is in a group chat so I cannot mute it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3493156)

VR

Verified Reviewer

Owner

> "It lessens time and make my conversation with possible clients more easier and faster."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

EJ

Emily J.

Head of Organisational Development

> "since the integation into gmail, it has felt a little clunky and you feel like you navigate away from gmail whereas before it was all..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3453481)

JB

Jatin B.

Communication system tester

> "Integration with other Google apps like Drive and Calendar"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

Nabeel B.

Recruitment Specialist

> "There are very less features available, there is no way for you to get out of unnecessary chats in groups unless you leave the group."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3619868)

[View Reviews](https://www.capterra.com/p/175800/Chat/reviews/)

VR

Verified Reviewer

Data collection assitant

> "The most thing that I like is i can use it without any restriction, and also we can solve our communication..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4785345)

LS

Lirim S.

Instrumentation PLSC

> "sometimes it freezes and crashes in my macbook, probably it’s just not very macos software friendly!"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6245316)

BF

Bamidele F.

Customer Service Manager

> "Marketers can engage in one-on-one conversations, provide personalized recommendations, and build strong..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4854811)

RN

Roberto N.

Proprietário

> "File sharing is a bit limited as one cannot send files over 16 mega"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4773801)

EA

Esita A.

Marketing Executive

> "It helps to grab a large number of consumer and able to manage proper attention for the products"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6043935)

Victor S.

Farmer

> "Whatsapp software dowloading need too much storage on my memory card"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6043031)

KS

Kenneth S.

Manager

> "Wasenderpro allows people to send big files in a blunk of an eye, it saves customers time and the fact that a..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3531322)

JH

Jennifer H.

Sales and Marketing Specialist

> "What I don't like about WhatsApp is that it doesn't have a webinar/conference feature that would allow multiple..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4664231)

Faith K.

Transcriber / Blogger

> "my favorite feature is the catalog which allows my clients to see my products, the price and whether the product..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3540099)

VR

Verified Reviewer

Data collection assitant

> "The marketing software is not usable in the week internet"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4785345)

MrM

Mahfujur rahman M.

Provide emergency service

> "I like almost all the features here mostly live chat, sending bulks of messages at a time."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6049090)

SJ

Solo J.

Mwi

> "Integration with my existing business processes was difficult"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___5015123)

VR

Verified Reviewer

Pastor

> "It allows and facilitates communication and feedbacks from both interlocutors"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6032473)

OA

Omar A.

Student

> "One of the drawbacks that I see in the application is that it does not keep the media sent in a long set, and..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2808829)

Faith H.

Freelancer

> "It allows me to easily showcase my product with prices too, so my customers can get a detailed listening of what..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4609207)

RS

Rebecca S.

Reviewer

> "You're unable to completely hide your messages which prevent you from having privacy"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3532737)

MrM

Mahfujur rahman M.

Provide emergency service

> "It helps me a lot in my business. Because i always need to contact my co-workers and have to give them..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6049090)

VR

Verified Reviewer

Auxiliar Contabil

> "sometimes the camera freezes and does not film quickly"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4401524)

PO

Philip O.

CEO

> "WhatsApp is that best place to sell, advertise your product, and it's the best software to share files such as..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4535384)

SA

Said A.

branch manager

> "Not suitable for small companies because it lacks some features"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4611636)

Victor S.

Farmer

> "Whatsapp marketing software a very good software when it is a question of chating with our customers or our leads."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6043031)

Edmund M.

IT / ICT Administrator

> "Cons: The sending time sometimes delays when you send bulk message, you will need a dedicated sim card mobile..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2993461)

MS

Mahak S.

Review

> "It also includes video conferencing which make work more easy."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4778852)

Norrania A.

Human Resources Assistant

> "It always making the software to hang or crash if there are many media is attach to the message, like a photo or..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3069094)

Victor S.

Farmer

> "It is a best software to try different marketing strategies."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___6043031)

RN

Rida N.

Quality Management System Coordinator

> "WhatsApp has limited storage media that does not allow us to have access to unlimited data sharing."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

SA

Said A.

branch manager

> "Send and receive responses easily, quickly, and clearly, and create many ready-made templates that save effort"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4611636)

CB

Creonice B.

architect

> "Not much, maybe it crashed once in a while on my android"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4034019)

VR

Verified Reviewer

social worker

> "One can merge all the clients in one group for easy accessible and able to responded to any queries."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3503719)

YT

Yainjoh T.

Software engineer

> "The security of WhatsApp is not very strong and WhatsApp software has limited number of participants in a group..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2921631)

AIA

Alfred Ijeloesa A.

MEL Associate

> "The software helps to reach a wide range of clients promptly, I can respond to multiple messages timely with the..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2988932)

RN

Rida N.

Quality Management System Coordinator

> "The major drawback of using WhatsApp is the image quality gets weaker while transferring it from camera."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

BF

Bamidele F.

Customer Service Manager

> "The software has truly become a reliable companion, always there to support me like a cherished member of my own..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4854811)

AIA

Alfred Ijeloesa A.

MEL Associate

> "I have to save every number as a contact before I can access them, this can be time-consuming and exhausting."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2988932)

Olive T.

Project manager

> "With the statut interface we can present our product our services to people needing it."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3780511)

PC

Pandet C.

Student

> "The things I don't like about this software is that you can't take the display picture as we use to do."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3119250)

Brent T.

associate manager

> "As a result, we can complete our work perfectly. And it's reliable and we can contact our team so easily, Sharing..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2919984)

TZ

Tahsiana Z.

Editor

> "Bugs disturb a lot."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3616990)

JH

Jennifer H.

Sales and Marketing Specialist

> "Furthermore, voice and video calls enable clear communication with customers."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4664231)

Oliwia P.

R&D / QA Engineer

> "Sometimes when internet connection is not very stable Whatsapp is not as clear as phone call."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2800241)

BF

Bamidele F.

Customer Service Manager

> "My satisfaction with WhatsApp is unmatched, and I am grateful for its outstanding performance."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4854811)

RB

Robert B.

VP of Sales

> "It is a necessary evil from a business standpoint as other options are not well marketed so the majority of users..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2884614)

Faith K.

Transcriber / Blogger

> "It's not only easy to use but it's a platform that has allowed me to interact with customers around the world and..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3540099)

JK

Jacinta K.

National Knowledge Management Executive

> "One of the cons about this software is that it has poor quality voice calls."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2927207)

RN

Rida N.

Quality Management System Coordinator

> "It helps us communicate effectively through the features such as voice notes, images, and even video calls."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

RB

Robert B.

VP of Sales

> "Bulk distribution of messages to your contact list is poor. "

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2884614)

Soumaila K.

Administrateur

> "Using this tool allowed me to build a network of partners."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4466834)

KT

Kwabena T.

Sales Executive

> "Buyers are unable to shop for specific products until the vendor is contacted"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2925499)

Zain A.

Civil Aviation

> "It's amazing in every field, from text to audio messages and video calling, Whatsapp compels its customers by its..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2831058)

DM

Dennis M.

Customer service

> "Photograph quality downgrades while sharing."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2978884)

DP

Deon P.

Sales

> "The video call and read notifications is something I appreciate a lot."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3764774)

JJ

John J.

teacher

> "the least but not a major let down was a bit of customer service, a bit slow"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3250751)

JMD

John Mark D.

Debt Adjuster Agent

> "Easy to use and very reliable."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___5068571)

RN

Rida N.

Quality Management System Coordinator

> "So it feels unsecured while using this application sometimes."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

SJ

Solo J.

Mwi

> "It is better and easy to use this marketing software"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___5015123)

SS

Shyamala S.

Freelancer

> "We face some connectivity issues."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2905015)

TZ

Tahsiana Z.

Editor

> "Best for marketing and group chatting."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3616990)

VR

Verified Reviewer

Campaign Specialist

> "It has connectivity Issues."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2962762)

WD

Willo D.

Sales associate

> "I like how organized it is and the various extras it comes equipped with."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___4489209)

BB

Bartholomew B.

Data entry

> "Performs badly when network is bad"

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3341941)

Nitya K.

Email Marketing Manager

> "WhatsApp is the best way to reach and engage users."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3497438)

RN

Rida N.

Quality Management System Coordinator

> "Another negative point is it can get hacked."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

RN

Rida N.

Quality Management System Coordinator

> "It is the best application for students to interact with their friends and share documents and other important..."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3076982)

RB

Robert B.

VP of Sales

> "Call quality is poor. "

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2884614)

TZ

Tahsiana Z.

Editor

> "Overall excellent software. But should be perfect if they have a money transaction system."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___3616990)

Faiyaz T.

Former Designer

> "Very less user base."

[See full review](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#Capterra___2724408)

[View Reviews](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

## User interface

[Google Chat](https://www.capterra.com/p/175800/Chat/)

4.53 (2,378)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)

4.70 (164)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Google Chat

Top features

15/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/175800/Chat/#features)

Whappext

4/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/#features)

### Recognition

No recognitions have been awarded to Google Chat

No recognitions have been awarded to Whappext

### Deployment & support

Google Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Whappext

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Google Chat

-   By Google
-   Located in United States
-   Founded in

Whappext

-   By WhatsAppSoft
-   Located in United Kingdom
-   Founded in 2019

## Popular Comparisons

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

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Contact vendor for pricing

Price

$4/month

4.3

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4.4

4.6

Ease of Use

4.4

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[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

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[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

Contact vendor for pricing

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Contact vendor for pricing

4.3

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4.6

4.6

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4.7

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[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

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$125/year

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Contact vendor for pricing

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/180347-198575/Telegram-vs-WhatsApp-Marketing-Software)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-175800/Slack-vs-Chat)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

$125/year

Price

$8.75/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-198575/Slack-vs-WhatsApp-Marketing-Software)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-175800/Connecteam-vs-Chat)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

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$125/year

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$29/month

4.5

Features

4.5

4.7

Ease of Use

4.7

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[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

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Contact vendor for pricing

Price

$7/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-247901/Chat-vs-Google-Workspace)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

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$7/month

4.5

Features

4.6

4.7

Ease of Use

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[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Contact vendor for pricing

Price

$6/month

4.3

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-176572/Chat-vs-Google-Hangouts)

[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)[4.70 (164)](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/)

vs

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4.5

Features

4.6

4.7

Ease of Use

4.4

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