Capterra Logo
Helping businesses choose better software since 1999

Google Chat vs Pumble: Which is a better fit?

Updated on January 17th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 1,343 reviews from Team Communication users.
% Fit
Missing features
Feature ratings
Email Management
NA
Reminders
NA
Workflow Management
NA
Reporting & Statistics
NA
Commenting/Notes
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Email Management
NA
Reminders
--
Workflow Management
NA
Reporting & Statistics
NA
Commenting/Notes
5.0
User satisfaction
4.5
User reviews2,350
Ease of use
4.6
Functionality
4.3
Value for money
4.6
Customer support
4.4
4.7
User reviews189
Ease of use
4.7
Functionality
4.4
Value for money
4.7
Customer support
4.7
Price starts from
--
Not provided by vendor
Free version
Free trial
--
One-time payment
Free version
Free trial
Best for

Businesses and teams of any size across various industries.

A variety of teams can use Pumble to collaborate. From small businesses, software development houses and marketing agencies to education institutes, healthcare companies, and Fortune 500 businesses.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Steve K
CMO
5.0

Steve: Hi, this is Steve, and I'm vice president of marketing at my organization. We have used Google Hangouts for a long time, and I give it a five star rating. For more reviews like this, click the link below. The reason we chose Google Hangouts is other products make you download apps, and it just got cumbersome and confusing for some of the people. So for us to use it, it was just much simpler and easier to use for all involved. The reason we chose Google Hangouts is it's tied into Gmail and that makes it much more seamless. Therefore, we just send a calendar invite to people through our Gmail calendar, and they click a link and the meeting launches. That way, they don't have to download anything, and we can get into our meeting. Using Google Hangouts was very easy. With this, we never had to use customer support or talk to anybody else. We just sent a calendar invite to those we wanted to be part of the meeting. They clicked the link, the application launched, and we were able to start our meeting. So it was very seamless and easy to get up and running, which was very important to us. The reason we liked Google Hangouts is because if you have a Gmail account, it makes it so much seamless and easy to get a meeting together and very quickly. I would recommend it for that reason alone, because it was just easy to do through Gmail and have your meeting and be efficient, and time is important to all of us these days.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
175800 video thumbnail}
1 Video
No videos provided by vendor
175800
3 screenshots
218055
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Google Chat

12/36
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Audio Calls
  • Calendar Management
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Email Management
  • File Management
  • Meeting Management
  • @mentions
  • Project Management
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Surveys & Feedback
  • Task Management
  • Video Conferencing
  • Workflow Management
  • Alerts/Notifications
  • API
  • Calendar Sync
  • Collaboration Tools
  • Data Import/Export
  • File Sharing
  • Mobile Access
  • Progress Tracking
  • Real-Time Chat
  • Search/Filter
  • Single Sign On
  • Third-Party Integrations
See All features
Hide Team Communication Software Features -

Pumble

Top Features
26/36
Show Team Communication Software Features +
Google Chat
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pumble
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Google Chat
  • By Google
  • Located in United States
Pumble
  • By CAKE.com
  • Located in United States
  • Founded in 2017
Recommendations

Products similar to those you're currently comparing: