# Compare Google Chat vs Pumble 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Google Chat and Pumble based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175800-218055/Chat-vs-Pumble

---

# Google Chat vs Pumble Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google ChatPumble2/4 selected

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.7 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

[## Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [2,378 reviews](#user-reviews)

Positive

2,161

Neutral

172

Negative

45

[## Pumble](https://www.capterra.com/p/218055/Pumble/)[4.7 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [234 reviews](#user-reviews)

Positive

226

Neutral

7

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 8,094 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

NA

Real-Time Chat

4.7

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Management

NA

File Management

5.0

Project Management

NA

Workflow Management

NA

Real-Time Chat

4.7

User satisfaction

User satisfaction

4.5

User reviews[2,378](https://www.capterra.com/p/175800/Chat/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.4

User satisfaction

4.7

User reviews[234](https://www.capterra.com/p/218055/Pumble/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Businesses and teams of any size across various industries.

Best for

A variety of teams can use Pumble to collaborate. From small businesses, software development houses and marketing agencies to education institutes, healthcare companies, and Fortune 500 businesses.

## User reviews

Pros & cons

SP

Sara P.

Director of Operations

> "Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving smoothly."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7065986)

MST

Mariane Stephanie T.

Manager

> "it is not interesting to use it if you want to hold with many people at the same time. And, if you doant have a google account, you..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

Brandy Z.

CEO and Principal Consultant

> "I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

MG

Mike G.

Member of Technical Staff

> "It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

Iyer A.

National Sales Manager

> "Instant communications, light platform that reduces lag, incorporates meetings and file share and has a GREAT mobile platform all..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6289015)

SG

Sara G.

Owner

> "Google Chat has way less functionality than dedicated chat tools like Slack; and it's hard to identify notifications amidst all the..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6641637)

MG

Mike G.

Member of Technical Staff

> "There are tons of integration that works with gmail and gcal."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

WJ

Whitney J.

HR Assistant

> "The only con that I can come up with, is that you can only upload one document to a chat."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

VR

Verified Reviewer

Administrative Assistant

> "It's so nice to be able to reference any past conversations, able to send documents easily, and have group messages or just a message..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6858934)

JS

Jinisha S.

Technical assistance

> "Compared to other messaging platforms, it may lack some advanced features and customizability options. Although it integrates well..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

Brandy Z.

CEO and Principal Consultant

> "It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people without..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

AM

Alexandra M.

Operational Services Manager

> "Google Chat feels a little disorganized and I also wish that the chat would pop up in the same bottom right corner as when you are..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6838832)

DE

Dawn E.

Ops Mgr

> "The convenience of team communication using Google chat with different workstations in the same building or even different locations..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6358962)

RI

Roberto I.

Digital traffic specialist

> "However, the inability to see if messages have been viewed is a drawback, as it can create uncertainty and delay in communications."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

BW

Bradley W.

Director

> "I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

JA

Justin A.

Owner

> "Every once in a while I incur an inability to share my screen or a glitch, but often time I attribute that to my internet connection..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357442)

VR

Verified Reviewer

Realtor

> "Customizable options, no bugs or problems, and great customer support."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7099775)

AM

Alexander M.

Repair technician

> "One thing i dont like is that on mobile, when i use chats connected with my work email it will automatically sign me out of my..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

LW

Levin W.

Cashier

> "Overall experience customer support is great helps you with problems the schedule and calendar I love it"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7109106)

BW

Bradley W.

Director

> "Two things: 1) I dislike the “quote in new thread feature”."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

JK

James K.

Manager

> "Great internal company software to be able to communicate with colleagues, as well as great integrations"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012211)

SL

Sandra L.

Lawyer

> "I don't like that it pops up in the middle of my email browser, and I can't have the chat open at the same time as my email --"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357135)

JL

Judith L.

office manager

> "I really like it, no need to pay extra and helps me to be on track with my teamwork if they have any questions when they are with a..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6832054)

MW

Maxi W.

Controller

> "Sometimes when searching for keywords within existing chats it fails to identify everything."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6669978)

AG

Advik G.

Education Manager

> "It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other google..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6517991)

LC

ÁLvaro C.

Accounting Technician

> "For instance the limited ability to customize the platform's appearance. While it offers basic customization options, such as dark..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4783939)

MST

Mariane Stephanie T.

Manager

> "the interface of google chat is quite simple and with no complexity."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

JB

Jatin B.

Communication system tester

> "No support for sending large files (limited to 100MB)"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

RI

Roberto I.

Digital traffic specialist

> "Similarly, the Google Meet integration streamlines meeting setup with just one click, simplifying remote collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

AE

Aaron E.

Trainer

> "We found nothing particularly special about Google Chat, as it lacks standout features compared to other messaging apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6491782)

JS

Jinisha S.

Technical assistance

> "Overall, Google Chat offers a streamlined and efficient communication experience, especially for users already integrated into the..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

Reynaldo O.

Freelancer

> "In my opinion it is a waste of space, and I need to delete it from my linked email accounts."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

MG

Mike G.

Member of Technical Staff

> "The interface on the web is extremely polished and efficient."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

Samuel A.

Digital marketing manager

> "It can be sometimes slow and has limited chatting features"

[See full review](https://www.capterra.com/p/175800/Chat/#GetApp___6689075)

RH

Roberto H.

Sr.

> "I like that it comes from google and it attempts to be life chat and different! and it has a good reputation that promises to be..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6289370)

EC

Eric C.

CFO

> "Notifications do not reflect read messages properly."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6636634)

TA

Turan A.

IT Admin

> "Unlike normal chat software, it offers an ideal service for meetings, thanks to its event tool, project presentation, calendar..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

CW

Cody W.

HR Generalist

> "On some devices, it has the tendency to run a bit slow."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

VSPP

VENKATA SAI PRASAD P.

Student

> "I love the chatting interface of the application and the messages are fast and the free to use thank you."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012606)

SW

Stephanie W.

Kids Director

> "Sometimes I lose replies to messages in threads."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6735043)

CC

Chitranzan C.

Insurance Advisor

> "I can easily set up Google meet via Google chat as well and that’s what I love about it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6837711)

Reynaldo O.

Freelancer

> "My overall experience with Google chat is unnerving and not a highly rated chat communication tool."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

AM

Alex M.

Software Engineer

> "Google Chat is integrated with other Google Workspace apps, including Gmail and Google Drive, making it easy to share files, schedule..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5070536)

TD

Tommy D.

Consultant

> "One potential downside is that some features, such as screen sharing, are not available on the mobile version of the app."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4786369)

VR

Verified Reviewer

Administrative Officer

> "This mean from Google chat, you are able to share files from G-Drive, schedule appointments from calendar, access contacts, set a..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4787436)

BH

Barnabe H.

Developper

> "Not many unique features, it's a very basic chat app"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6441349)

BT

Bharat T.

System Admin

> "Users can easily access and share files from Google Drive, collaborate on documents in real-time, and schedule meetings through..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4784956)

VR

Verified Reviewer

Owner

> "I hope the developers must improve this feature because I don't get the purpose of it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

JG

Justin G.

Case Manager, Legal Assistant

> "Sending a quick "chat" message to the spanish translator expedited any necessary communications we had with our clients."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6285634)

AI

Ally I.

Property Manager

> "It's easy to message the wrong person because of the layout."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6288681)

WJ

Whitney J.

HR Assistant

> "Google support has been easy to work with when issues have arised."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

RL

Rosland L.

Corporate Paralegal

> "These persons, I discovered were scammers and fake."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6437264)

CP

Chassis P.

Office Assistant

> "Google Chat is a free resource with gmail that is great to communicate with other people in your organization."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6589926)

VR

Verified Reviewer

Web Designer

> "It is not possible to reply to individual messages in a group chat, it is not possible to upload more than one file at the same time..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3469700)

APD

Anu Priya D.

Lead Healthcare Recruiter

> "It's simple to use, and the integration with Google Workspace makes it a breeze for collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6791406)

Martín V.

Senior Associate

> "The notifications could be clearer and the general appearance is not very smooth."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5063895)

VR

Verified Reviewer

Administrative Officer

> "To make even better, Chat provides information if or not a colleague is online and also is handy as it displays automated replies to..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4787436)

Kwandile Mabutho K.

Reviewer

> "The instant messaging is not instant it is slow and has lags"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6069695)

BM

Bonnie M.

Director

> "It also enhance real-time group chatting by sending instant messages."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6287715)

AS

Ann S.

PT

> "It's graphic design is too simple and plain."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4784563)

AM

Alexander M.

Repair technician

> "Overall google chats is a great way to keep in contact with colleagues and share pictures, documents or other files"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

Pravin R.

Senior Project Engineer

> "Sometimes messages will not get delivered."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4785399)

IV

Ismael V.

Sales and Marketing

> "Now I use it a lot for my teams communication."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6807657)

VR

Verified Reviewer

Project Manager, Market Insights

> "It does not capture some words that are mentioned in the chat or it is searching more spaces/group chats instead the individual ones."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641778)

CH

Christopher H.

Associate Cloud and Systems Administrator

> "Using it on the web is nice because you can be in another Google app and the chat will stay on the side."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6371544)

LA

Lani A.

Team Leader

> "there are some bugs hat is needed to be fixed"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6197805)

JA

Jamie A.

Prompt Engineer

> "It helps me be more efficient, and there is no "free" version or addons that we need to get."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6433390)

AW

Alysa W.

Photographer

> "How many hackers use it to run their scams"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5054516)

KCG

Khim Cate G.

CSR

> "Google chat understands the value of urgent and instant messaging, making it easier for users to post important files, updates and..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6033734)

AR

Alejandro R.

Marketing

> "You can't send more than 1 file at the same time, and sometimes it becomes so slow you have to restart it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3458619)

SS

Surjeet S.

Software developer

> "Google chat allows us to have a real time conversation with individual or groups of people, which can help increase productivity and..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4784095)

Kevin E.

Inside Sales Manager

> "I don't like that Google chat allows for only one hyperlink or inline image per chat message."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4382203)

VM

Vincenzo M.

Financial Accountant

> "Good tool works well, but is missing some crucial third party tools integrations."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654402)

VR

Verified Reviewer

QA Engineer

> "I think its APIs at the moment are fairly limited and do not provide a lot of integration options with third party tools."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4003084)

Aditya S.

Test Engineer

> "Google chat has been a great software to communicate with client, colleagues and testers for us."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6675139)

AH

Ali H.

Listing Coordinator

> "Some people overuse the chat and I get too many notifications but it is in a group chat so I cannot mute it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3493156)

VR

Verified Reviewer

Owner

> "It lessens time and make my conversation with possible clients more easier and faster."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

EJ

Emily J.

Head of Organisational Development

> "since the integation into gmail, it has felt a little clunky and you feel like you navigate away from gmail whereas before it was all..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3453481)

JB

Jatin B.

Communication system tester

> "Integration with other Google apps like Drive and Calendar"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

Nabeel B.

Recruitment Specialist

> "There are very less features available, there is no way for you to get out of unnecessary chats in groups unless you leave the group."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3619868)

[View Reviews](https://www.capterra.com/p/175800/Chat/reviews/)

MJ

Michael J.

Seasonal Benefits Counselor

> "Its clean interface and unlimited message history—even on the free plan—make it a standout choice for budget-conscious..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884340)

LM

Lee M.

Operations Coordinator

> "As far as the other dislikes: not being able to specifically mute a user in chats, lack of custom sorting options for chats beyond..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000321)

TA

Tuma A.

Supervisor

> "It’s perfect for small to mid-size teams that mostly need channels, DMs, and simple file sharing. If your workflow depends on deep..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7004629)

JoVG

João Victor G.

Creative Designer

> "What I liked least about Pumble is the lack of many native integrations and the fact that sometimes the app crashes or becomes slow..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887360)

VR

Verified Reviewer

Software engineer

> "Real-time notifications keep you updated without being overwhelming, and the app’s reliability ensures that you stay connected..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6340922)

DRB

Dan Revuel B.

Appointment Setter

> "There were a lot of moments where I had good internet coverage but when I had a video call with my manager, either we got cut off or..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7010179)

EH

Eldin H.

journalist

> "The app includes various features essential for team collaboration, such as direct messaging, group chats, file sharing, and..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6315061)

ES

Eli S.

Team Leader

> "When creating chats, if you don't know how to properly use it at the beggining it can be very messy."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882302)

CHnG

Carlos Hernán G.

Account Manager

> "I have been able to count on direct, fast and barrier-free communication with my colleagues given that the versatility of the..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6316629)

RL

Richard L.

Student

> "I also don't appreciate the many tabs above the channels; I feel as if it clutters the UI."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7002227)

MA

Mohammed A.

Content Writer

> "The first thing we discovered was Slack. But the free version of Slack only stores old messages for 90 days. But in Pumble, we can..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882653)

SP

Shiva P.

Scrum Master

> "The lack of robust project management features was a downside, as we had to use another tool for task tracking and project..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6322717)

BK

Brian K.

Service Advisor

> "The time it saves with internal conversations is incredible and the flexibility to share pictures, files and other documents easily..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6321294)

AGC

Alexandru-George C.

Customer Support

> "Limited integrations and not many advanced employee management options."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887457)

PS

Prakrti S.

Education Program Manager

> "We can create channels and thread that help to organize all the information, files and important messages."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884741)

JD

Jeremiah D.

Supervisor

> "Can not send more than 10 pictures at a time."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7008278)

ES

Eli S.

Team Leader

> "Great communications platform, being able to create group chats helps having a better communication among all employees."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882302)

PV

Pramod V.

Snr Consultant DBA

> "Push Notifications and pop-ups are not forceful enough."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882525)

KK

Kevin K.

Marketing Manager

> "Mentions and threads keep conversations tidy, file sharing is smooth, and both desktop and mobile apps are fast and stable."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884224)

KC

Kanhaiya C.

AI Researcher

> "Mobile app sometimes feels slower or less polished than the desktop version."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882851)

KK

Kevin K.

Marketing Manager

> "Working in team/project channels enables asynchronous collaboration, faster decisions, and less noise."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884224)

TD

Terry D.

Owner Instructor

> "It is not as intuitive as I thought it would be and it has been cumbersome for some of my group members to use."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884395)

VR

Verified Reviewer

Front desk agent

> "Also you are able to get work related messages across the building from one department to the other department without hassle."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7010833)

KC

Kanhaiya C.

AI Researcher

> "Video and audio call features are quite basic."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882851)

JV

Jan V.

COO

> "It helped us streamline team communications and keep everything in one place, so we spend less time chasing messages."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7001881)

AGC

Alexandru-George C.

Customer Support

> "Occasional bugs and delayed notifications."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887457)

JV

Jan V.

COO

> "Setup took minutes, channels and DMs feel intuitive, and search makes it easy to find past messages and files."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7001881)

LM

Lee M.

Operations Coordinator

> "The mobile app is pretty terrible in comparison to the web platform."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000321)

EM

Eli M.

Sub-Genius

> "Overall it easily matches, if not bests, its competitors like Slack or Basecamp or others, especially without the heavy subscription..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887217)

PS

Prakrti S.

Education Program Manager

> "There is one slight issue with the notification."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884741)

VB

VIVEK B.

Backend developer

> "It’s simple, clean, and effective for team communication, but adding reminders would make it even better."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882248)

FL

Flavier L.

Data Researcher

> "Unable to manually set myself away on the status icon"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6318658)

TD

Terry D.

Owner Instructor

> "I also like the options for adding reactions in the chat threads."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884395)

JEP

Jade Ellaine P.

Virtual Assistant

> "It would be when I am mentioned by a user, the highlighted names are distracting."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6333712)

FM

Francesco M.

Researcher

> "Pumble is a complete software suite, that has nothing less than other similar tools, although it's free for many functions."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000661)

MA

Manan A.

Recruiter

> "They have added the call feature but it takes you to browser and the sound qaulity isnt that great,if there was videocalling and..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3638468)

MJ

Michael J.

Seasonal Benefits Counselor

> "Pumble has proven to be a reliable and user-friendly team communication tool, especially for small to mid-sized teams."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884340)

VR

Verified Reviewer

Intimacy Coach

> "The cost."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6340389)

KP

Kjell P.

Head of IT

> "I was looking for an affordable alternative to Slack that would provide longer message history on the free version."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6883214)

AP

Ali P.

Business Development Specialist

> "Drafts to new people are not saved if you click elsewhere in the software, and I am not always notified of new messages within..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3639504)

AJS

Aman Jeet S.

Wordpress Developer

> "one on one conversation and group convertation the video call and normal call featucher are very impresive on this software"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6319631)

SS

Skyler S.

Receptionist

> "Logging into the app can be a bit tedious, inviting new computers to your company can be a struggle if you do not have unique emails..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3662433)

JJ

Jeyachanthuru J.

Lead Engineer

> "I also really appreciate how well the web-based version works for quick access on any device."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7005460)

MG

Moulik G.

Product Manager

> "Just one thing, that I think needs improvement is the "response in threads" - that is something that is often missed out."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___4584615)

MM

Matteo M.

BIM Coordinator

> "It makes teamwork smoother and prevents important messages from getting lost."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882151)

SN

Shairy N.

Associate Trainee

> "Sometimes it woks slow in mobile application."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3658066)

LT

Leia T.

Student

> "Video calls are also a helpful tool for communicating with them."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7002496)

WJK

Windyl Joseph K.

Science Research Specialist I

> "Some features for managing the workspace settings are lacking. And preference settings lacks customizability."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2922732)

KP

Kjell P.

Head of IT

> "I have not needed personal customer support so far because the information on their website has covered all of my needs."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6883214)

AB

Alison B.

agent

> "The sound of the notifications is a little weird."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3635514)

WT

Wanda T.

CEO

> "I love that it provides an instant form of communication with my clients."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7014365)

KRC

Karl Rodrigue C.

Beatmaker

> "what I don't like is the lack of integration with external systems and also the fact that we cannot preview the files"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3046990)

TA

Tuma A.

Supervisor

> "File Sharing: Drag-and-drop is smooth; previews fine for common formats."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7004629)

TJ

Troy J.

Director

> "It can be tricky for users to log in, they can have issues if they try to log in on a device they didn't use to sign up to the..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3375991)

ES

Eli S.

Team Leader

> "The video calls are great to meet with anyone inmediately and do screen sharing."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882302)

FS

Ferdinand S.

provincial director

> "there must be some features that seems missing...."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3450933)

SS

Susan S.

Contract Social Worker

> "easy to access and stay connected. Once I spent time looking at the different options I found the contact details of who I needed to..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884684)

Nandish R.

CEO

> "Sharing large files via Pumble (say 10 Mb and above is inconvenient and buggy)"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3410507)

SP

Shiva P.

Scrum Master

> "It's an excellent tool for enhancing team communication and collaboration, though it could benefit from more project management..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6322717)

IK

Isabel K.

youtuber

> "you cant call and its hard to add someone because if you add someone another profile will pop up instead of the original"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3387948)

VR

Verified Reviewer

Team Leader

> "So far, we are loving Pumble and happy to see how it will be a one-stop shop for helping our team get things done, communicate..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6315624)

WK

Waranyoo K.

CEO

> "Can not integration with 3rd party such as ClickUp, GitLab and Google product"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3383762)

KC

Kanhaiya C.

AI Researcher

> "Easy file sharing and integrations for day-to-day collaboration."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882851)

SV

Sujith V.

Owner

> "I will update once i have some issues"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3644479)

LM

Lee M.

Operations Coordinator

> "Support has been very prompt with responses and helpful forwarding issues/ feature requests."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000321)

DV

Diego V.

Architect

> "Video Calls and audio is missing like discord feature"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3367532)

KCP

Kelia Crizel P.

HR Benefits and Engagement Associate

> "Can post message via schedule, really a big help in birthday banners and announcements"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6337439)

NA

Nigel A.

founder & director technology

> "Often slows down by end of day (desktop product) and has to be killed and restarted."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3370494)

BK

Brian K.

Service Advisor

> "Its great to see our internal phone calls decrease so we have more time to pick up external phone calls."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6321294)

Aleksandar O.

Frontend Dev

> "Need to add video calls, we really missing that."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2820680)

RL

Richard L.

Student

> "It's pretty easy to learn because it's similar, and it holds similar login methods to the previously mentioned apps."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7002227)

SP

Shambhavi P.

Project Coordinator

> "It can get a bit slow at times and needs to refreshed consistently."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2820073)

VR

Verified Reviewer

Front desk agent

> "It is very easy communication with all of your coworkers in the building without having to use your personal cell phones."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7010833)

SG

Satyabrata G.

CEO

> "So if you forgot to turnon Pumble, then you won't get your messages."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2809101)

AK

Antonio K.

salesman

> "User-Friendly Interface: The intuitive and easy-to-navigate interface makes it simple for team members to use, reducing the learning..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6322431)

Abigail L.

Business development intern

> "It can be complicated for people who are not familiar with social media"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2860181)

PD

Perry D.

Owner

> "It costs way less than Slack but still works almost the same."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6883743)

AA

Aqib A.

Android Developer

> "Notification sound is not good."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2802440)

[View Reviews](https://www.capterra.com/p/218055/Pumble/reviews/)

## User interface

[Google Chat](https://www.capterra.com/p/175800/Chat/)

4.53 (2,378)

[Pumble](https://www.capterra.com/p/218055/Pumble/)

4.65 (234)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Google Chat

15/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/175800/Chat/#features)

Pumble

Top features

25/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/218055/Pumble/#features)

### Recognition

No recognitions have been awarded to Google Chat

No recognitions have been awarded to Pumble

### Deployment & support

Google Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pumble

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Google Chat

-   By Google
-   Located in United States
-   Founded in

Pumble

-   By CAKE.com
-   Located in United States
-   Founded in 2017

## Popular Comparisons

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

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[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

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4.6

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[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

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4.7

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[View full comparison](https://www.capterra.com/compare/168668-218055/Microsoft-Teams-vs-Pumble)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

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Contact vendor for pricing

Price

$8.75/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-175800/Slack-vs-Chat)

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

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$0one time

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Contact vendor for pricing

4.4

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/180345-218055/WhatsApp-vs-Pumble)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

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$29/month

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Features

4.5

4.6

Ease of Use

4.7

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[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

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Ease of Use

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[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

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Contact vendor for pricing

Price

$7/month

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Features

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/175800-247901/Chat-vs-Google-Workspace)

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Features

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4.7

Ease of Use

4.7

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Contact vendor for pricing

Price

$6/month

4.3

Features

4.3

4.6

Ease of Use

4.6

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[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

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[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

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$7/month

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