# Google Chat vs Microsoft Viva Engage: Features and Cost Comparison 2026 | Capterra

> Google Chat vs Microsoft Viva Engage: Which team communication tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/175800-227175/Chat-vs-Yammer

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# Google Chat vs Microsoft Viva Engage Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google ChatMicrosoft Viva Engage2/4 selected

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2378)](https://www.capterra.com/p/175800/Chat/reviews/)

[Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)[4.2 (819)](https://www.capterra.com/p/227175/Yammer/reviews/)

[## Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2378)](https://www.capterra.com/p/175800/Chat/reviews/)

[## Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)[4.2 (819)](https://www.capterra.com/p/227175/Yammer/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Starting Price

$8.00/month

Starting Price

$8.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [2,378 reviews](https://www.capterra.com/p/175800/Chat/reviews/)

Positive

2,161

Neutral

172

Negative

45

Positive

2,161

Neutral

172

Negative

45

Reviews Sentiment

Based on [819 reviews](https://www.capterra.com/p/227175/Yammer/reviews/)

Positive

667

Neutral

119

Negative

33

Positive

667

Neutral

119

Negative

33

Best for (according to reviews)

-   **Business size**: Small businesses account for 62% of reviews (1,469), demonstrating broad uptake among smaller organizations, with enterprises and midsize businesses making up 36% combined.
-   **Industry**: Education management, computer software, and marketing/advertising collectively represent 22% of reviews, indicating diverse industry adoption.
-   **Use cases**: Instant messaging & chat (78%), team communication (63%), and online meetings (7%) highlight a focus on collaboration and real-time connectivity.

Best for (according to reviews)

-   **Business size**: Enterprise organizations account for 385 reviews (47%), indicating strong adoption, followed by small businesses (29%) and midsize businesses (17%).
-   **Industry**: Information technology and services, computer software, and hospital & health care together represent 24% of reviews, showing diverse industry interest.
-   **Use cases**: Community (47%), social networking (46%), and employee engagement (34%) are the main focuses, supporting internal collaboration and connectivity.

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## Reviewer verdict

Google Chat

Google Chat users find it most effective for real-time team communication, citing its instant messaging, customizable notifications, and reliable mobile access across devices. Reviewers value its integration with Google Workspace apps like Gmail, Google Drive, and Google Meet, which they say streamlines project coordination and file sharing. They highlight its cost-effectiveness, especially for small businesses, and appreciate its free access for Google Workspace users, though some mention limitations with video calls and file sharing.

Microsoft Viva Engage

Microsoft Viva Engage reviewers use it primarily for broader discussions, community engagement, and connecting employees across departments, noting its strengths in internal communication and knowledge sharing. Users appreciate its integration with Microsoft Teams, SharePoint, and Microsoft 365, which they say supports collaboration and content management within organizations already using Office 365. They find its value compelling for existing Microsoft users, though some mention a cluttered interface and limited free version as drawbacks.

## Features comparison

In the team communication market, Google Chat and Microsoft Viva Engage both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 52,543 reviews from Team Communication users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Google Chat

83%Fit

High performer

Feature ratings

Real-Time Chat

4.7

Mobile Access

4.6

Alerts/Notifications

4.5

File Sharing

4.4

Microsoft Viva Engage

79%Fit

Feature ratings

Real-Time Chat

4.4

Mobile Access

4.5

Alerts/Notifications

4.3

File Sharing

4.4

Real-Time Chat

4.7 (515)

4.4 (127)

Users appreciate Google Chat for its real-time chat capabilities, highlighting its instant messaging, quick decision-making, and seamless teamwork. They find it reliable for immediate communication, saying that features like typing indicators and instant notifications are helpful. However, some users mention occasional delays. Meanwhile, Microsoft Viva Engage users note that while they find it offers real-time chat, it is often secondary to other communication tools like Teams. They find it useful for less formal communications and discussions but mention delays and less emphasis on instant messaging. Overall, users value Google Chat for its robust real-time communication, whereas they use Microsoft Viva Engage more for broader discussions and community engagement.

Mobile Access

4.6 (611)

4.5 (130)

Google Chat users value its mobile access, noting its smooth functionality on both iOS and Android, which they say allows them to stay connected and manage messages on the go. They appreciate the ability to use it across multiple devices, enhancing productivity and flexibility. Some users, however, mention limitations compared to the desktop version. Microsoft Viva Engage users also find mobile access beneficial, appreciating its ease of use and flexibility. They note that it works well on both desktop and mobile, though some find the mobile experience less user-friendly. In summary, users find both platforms offer valuable mobile access, with Google Chat enhancing productivity and Microsoft Viva Engage providing ease of use.

Alerts/Notifications

4.5 (546)

4.3 (130)

Google Chat users appreciate the customizable alerts and notifications, which they say help them stay informed about new messages and updates. They value the instant notifications and the ability to set 'do not disturb' schedules. Some users, however, find the notifications overwhelming or experience occasional delays. Microsoft Viva Engage users also find the alerts and notifications useful, particularly for important updates and reminders. They appreciate the integration with email and the ability to manage notifications, though some users mention receiving too many alerts. Overall, users find both platforms effective for alerts and notifications, with Google Chat offering instant updates and Microsoft Viva Engage providing customizable options.

File Sharing

4.4 (415)

4.4 (121)

Google Chat users appreciate the integration with Google Drive for file sharing, saying that it allows them to easily exchange documents, images, and other files. They find it enhances collaboration, though some mention it can be clunky and has file size limitations. Microsoft Viva Engage users find file sharing useful for posting and accessing documents, with the ability to share large files and confidential data. They appreciate its efficiency, though some prefer other platforms for file sharing. In general, users find Google Chat's file sharing enhances collaboration, while they value Microsoft Viva Engage for its ease of sharing within the community.

## Pricing comparison

### Starting prices

Google Chat

Contact vendor for pricing

Microsoft Viva Engage

$8.00

Per User

(Per Month)

Free Trial

Free Version

### Value-for-money analysis

4.6 (2378)

4.2 (819)

A dive into reviewer perceptions about the value for money of both Google Chat and Microsoft Viva Engage demonstrates that Google Chat reviewers consider it to offer good value due to its integration with Google Workspace and free access, while Microsoft Viva Engage reviewers comment on its inclusion with Office 365 subscriptions and competitive pricing for additional functionalities. Reviewers find Google Chat to be a cost-effective solution, especially since it is often included with Google Workspace. They appreciate its free access, seamless integration with other Google apps, and the absence of subscription requirements. Users also highlight its affordability and usefulness for small businesses, although some mention that the pricing for additional features can be high. As for Microsoft Viva Engage, reviewers appreciate its inclusion with Office 365 subscriptions, which they say eliminates additional costs for existing users. They find it competitively priced and beneficial for students and organizations already using Office 365. However, some users note that it can be expensive for small businesses and that the free version is limited, requiring payment for full functionality.

## Integrations

Popular Integrations

Compare available integrations between Google Chat and Microsoft Viva Engage.

### Google Drive

Google Chat

Microsoft Viva Engage

### Microsoft SharePoint

Google Chat

Microsoft Viva Engage

### Google Docs

Google Chat

Microsoft Viva Engage

### OneDrive

Google Chat

Microsoft Viva Engage

### Gmail

Google Chat

Microsoft Viva Engage

### GitHub

Google Chat

Microsoft Viva Engage

### Google Calendar

Google Chat

Microsoft Viva Engage

### Microsoft Teams

Google Chat

Microsoft Viva Engage

Total Integrations

6

Gmail

Reviewers mention that integrating Gmail with Google Chat enhances productivity, allowing seamless communication and file sharing within the same platform, which they say is ideal for professional settings.

Google Drive

Users report that Google Chat's integration with Google Drive facilitates easy file sharing and real-time collaboration, which they note improves efficiency in team projects and data management.

Google Meet

Reviewers state that Google Chat's integration with Google Meet simplifies meeting setup and video calls, which they say enhances remote collaboration and quick communication among team members.

Google Calendar

Users say that integrating Google Calendar with Google Chat helps in scheduling meetings and setting reminders, which they note ensures team coordination and timely updates on deadlines.

Google Workspace

Reviewers report that Google Chat's seamless integration with Google Workspace enhances collaboration, which they indicate is beneficial for sharing files, accessing Google Docs, and managing team projects efficiently.

Google Chat Integrations (6)

-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Total Integrations

7

Microsoft Teams

Reviewers mention that Microsoft Viva Engage integrates with Teams, which they say allows easy access to Yammer, autopost notifications, and seamless communication across the organization.

Microsoft SharePoint

Users report that Viva Engage integrates with SharePoint, which they note facilitates content sharing, document management, and enhances collaborative tools for team communication.

Microsoft 365

Reviewers state that Viva Engage integrates with Microsoft 365, citing that it supports knowledge sharing, social networking, and seamless interaction with other Office applications.

Microsoft Viva Engage Integrations (7)

-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Sideways 6](https://www.capterra.com/p/154307/Sideways-6/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Google Chat vs Microsoft Viva Engage?

### Overall rating

4.5 (2378)

4.2 (819)

### User interface

Google Chat

Microsoft Viva Engage

### Customer service and support

Google Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Microsoft Viva Engage

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Google Chat vs Microsoft Viva Engage

When it comes to team communication tools, Google Chat and Microsoft Viva Engage are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about Google Chat and Microsoft Viva Engage to see how they stack up against one another and pick the one that would best fit your needs. Users appreciate Google Chat for its effective chat messaging, noting its support for both direct and group conversations, and its integration with other Google Workspace apps. They also value the convenience of email chat, highlighting its integration with Gmail for quick, efficient communication. Reviewers find Google Chat beneficial for team communication, citing its seamless integration with other Google tools and its ease of use for project coordination. Meanwhile, Microsoft Viva Engage users commend its Yammer communication, praising its integration with Office 365 and its ability to facilitate real-time communication. They also appreciate its internal communication capabilities, noting its effectiveness in connecting employees across different departments. Users find it valuable for team collaboration, highlighting its integration with other Microsoft tools and its support for remote work. As for the cons, Google Chat users mention issues with video calls, noting lag and lack of features. They also find notifications disruptive and sending files cumbersome. When it comes to Microsoft Viva Engage, users criticize the user interface for being cluttered and outdated. They also report problems with notifications being overwhelming and posts being difficult to manage. \[[2](#source-item-2)\]

Pros

Google Chat

SP

Sara P

Director of OperationsAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years.

“Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving smoothly.“

December 18, 2025

Brandy Z

CEO and Principal ConsultantProfessional Training & Coaching, 2 - 10 employeesUsed the software for: More than 2 years.

“I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk immedately on Google Meet.“

January 1, 2026

Microsoft Viva Engage

PS

Parvez S

COOInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“With Viva Engage, I am able to connect to my colleagues across several countries, have discussions with them, make announcements, make polls and praise colleagues who do great things.“

October 8, 2024

CP

Charlie P

Clinical Effectiveness facilitatorHealth, Wellness and Fitness, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“Good tool for communication sharing, and users can upload both information, files and pictures.“

May 6, 2025

Cons

Google Chat

MT

Mariane Stephanie T

ManagerBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: More than 2 years.

“it is not interesting to use it if you want to hold with many people at the same time. And, if you doant have a google account, you wont be able to use google chat, hence limiting it's sphere of operation“

December 22, 2025

MG

Mike G

Member of Technical StaffComputer Hardware, 201 - 500 employeesUsed the software for: More than 2 years.

“It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments.“

December 30, 2025

Microsoft Viva Engage

TV

Tatiana V

Associate DirectorHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: More than 2 years.

“The only minor feedback I have is the post sorting sometimes, it’ll default to new posts and when I switch the filter to all the posts will sometimes be out of order.“

November 17, 2024

JS

Jocelyn S

Veterinary Nurse and Client Care RepresentativeVeterinary, 201 - 500 employeesUsed the software for: 6-12 months.

“I also don't like that there is an ability to alert the entire team with your posts- it gets over utilised and clogs up your msg box.“

August 22, 2024

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from team communication software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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