Capterra Logo
Helping businesses choose better software since 1999

Google Chat vs JioChat: Which is a better fit?

Updated on December 1st, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Team Communication
12
Best performer
36
  • Alerts/Notifications
  • API
  • Calendar Sync
5
36
  • Audio Calls
  • Video Conferencing
User satisfaction
4.5
User reviews2,338
Ease of use
4.6
Functionality
4.3
Value for money
4.6
Customer support
4.4
4.0
User reviews16
Ease of use
3.8
Functionality
3.6
Value for money
4.2
Customer support
4.3
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Businesses and teams of any size across various industries.

Personal users, brands, businesses, and organizations.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Steve K
CMO
5.0

Steve: Hi, this is Steve, and I'm vice president of marketing at my organization. We have used Google Hangouts for a long time, and I give it a five star rating. For more reviews like this, click the link below. The reason we chose Google Hangouts is other products make you download apps, and it just got cumbersome and confusing for some of the people. So for us to use it, it was just much simpler and easier to use for all involved. The reason we chose Google Hangouts is it's tied into Gmail and that makes it much more seamless. Therefore, we just send a calendar invite to people through our Gmail calendar, and they click a link and the meeting launches. That way, they don't have to download anything, and we can get into our meeting. Using Google Hangouts was very easy. With this, we never had to use customer support or talk to anybody else. We just sent a calendar invite to those we wanted to be part of the meeting. They clicked the link, the application launched, and we were able to start our meeting. So it was very seamless and easy to get up and running, which was very important to us. The reason we liked Google Hangouts is because if you have a Gmail account, it makes it so much seamless and easy to get a meeting together and very quickly. I would recommend it for that reason alone, because it was just easy to do through Gmail and have your meeting and be efficient, and time is important to all of us these days.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
175800 video thumbnail}
1 Video
No videos provided by vendor
175800
3 screenshots
238375
1 screenshot
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Google Chat

Top Features
12/36
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Audio Calls
  • Calendar Management
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Email Management
  • File Management
  • Meeting Management
  • @mentions
  • Project Management
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Surveys & Feedback
  • Task Management
  • Video Conferencing
  • Workflow Management
  • Alerts/Notifications
  • API
  • Calendar Sync
  • Collaboration Tools
  • Data Import/Export
  • File Sharing
  • Mobile Access
  • Progress Tracking
  • Real-Time Chat
  • Search/Filter
  • Single Sign On
  • Third-Party Integrations
See All features
Hide Team Communication Software Features -

JioChat

5/36
Show Team Communication Software Features +
Google Chat
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
JioChat
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Google Chat
  • By Google
  • Located in United States
JioChat
  • By Reliance Jio Infocomm
  • Located in India
Recommendations

Products similar to those you're currently comparing: