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ADP Comprehensive Services vs RUN Powered by ADP: Which is a better fit?

Updated on February 9th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 18,760 reviews from Payroll users.
% Fit
Missing features
Feature ratings
Tax Calculation
NA
Payroll Management
4.3
Direct Deposit
4.9
Tax Compliance
4.4
W-2 Preparation
4.7
% Fit
Missing features
Feature ratings
Tax Calculation
NA
Payroll Management
4.4
Direct Deposit
4.8
Tax Compliance
4.6
W-2 Preparation
4.6
User satisfaction
4.2
User reviews237
Ease of use
4.2
Functionality
4.2
Value for money
3.9
Customer support
4.0
4.5
User reviews788
Ease of use
4.4
Functionality
4.4
Value for money
4.2
Customer support
4.3
Price starts from
--
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Chris B
Hr compliance coordinator
4.0

Chris: Hello, my name's Chris. I'm an HR generalist. I work at a home company that has about 100 people, and ADP Comprehensive Services, I give a four out of five. We use ADP for hiring processes and we also use it for weekly payroll and monthly payroll. Things I like about ADP is how everything is right there where you need it. There's very few things that aren't, but everything else is right there where you need it. Things I don't like about ADP is how difficult it makes it to figure out time cards, because I had to do a math calculation in order figure there out, and there are a few other things that I wish they could do some improving on, as far as when it comes to the hiring process as well.

How Capterra sources reviews
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Ashli A
Owner
4.0

Ashli: Hi, I'm Ashli, I'm the Owner and Operator of a parking lot sweeping company, and I give RUN Powered by ADP a five out of five. When we purchased our company in August, we were back in the stone age and using paper timecards. So we had to use a lot of research into different companies that would offer the features that our employees and ourselves were wanting. We looked at Square, we looked at QuickBooks and ADP, and ultimately landed on ADP. We chose ADP for the ability to be able to travel and do time cards, for us to be able to use direct deposit, and the simplicity. When we were looking at going with ADP, we had an awesome experience with different individuals who were helping us figure out what needed to be set up, where it needed to be set up, and ultimately they fit us into the right program for our business, being a small business, and for our budget. For anybody who's looking for a company who can provide direct deposit, who can provide simplicity, RUN is definitely the program to go with. I would definitely say reach out, talk to somebody. They were friendly and knowledgeable and helped us out a ton, especially as brand new business owners.

How Capterra sources reviews
View all video reviews
User interface
175840 video thumbnail}
1 Video
185859 video thumbnail}
1 Video
175840
5 screenshots
185859
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
1099 Preparation
207
Important
401(k) Tracking
388
Important

ADP Comprehensive Services

Top Features
32/39
  • 1099 Preparation
  • Accounting Integration
  • Audit Management
  • Auto Update
  • Mobile Access
  • Reimbursement Management
  • Tax Calculation
  • 401(k) Tracking
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Benefits Management
  • Calendar Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Direct Deposit
  • Document Management
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Multi-Country
  • Multi-State
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Tax Compliance
  • Third-Party Integrations
  • Time & Attendance
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
See All features
Hide Payroll Software Features -

RUN Powered by ADP

23/39
Show Payroll Software Features +
ADP Comprehensive Services
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RUN Powered by ADP
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP Comprehensive Services
  • By ADP
  • Located in Canada
  • Founded in 1942
RUN Powered by ADP
  • By ADP
  • Located in Canada
  • Founded in 1942
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