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Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.
Staffing agencies, Temp staffing agencies/Consultancies, Temporary staffing agencies, Employee Scheduling, Workforce Management, Temp Staffing Software
I like that this software protects me, and does not allow people who are not my family to use anything of mine to gain assets or money.
The absolutely horrible interface. There is little to no information on what anything does, you just have to click it and find out.
The software has many features helpful for Human Resources. Along with the software you get great technical support and excellent customer service.
HR FMLA processing is, from my experience, a horrendous and borderline illegal mishandling of information.
You can begin using Comprehensive Services with no ADP knowledge and quickly become a pro. The teams want you to succeed and will help in anway you can.
The visual that ADP shows when the site is down looks very outdated and did not provide any information on when the site would be back up, so this was frustrating at times.
Outstanding - many great systems and excellent people to help get it all done.
Hasving to pay for custom reports sometimes, when an already-existing styandard report is available, and can be tweaked for no additional cost.
The scheduling features are fantastic and intuitive. The calendar view is a great way to organize your temp workers.
This is very inconvenient because Staffing Agencies provide different pay rates for different assignments based on the distance, workload, and in some cases, holidays/premium hours worked.
Easy integration with our data base and the ability to customize the functionality to work with our processes. Customer support has been great throughout the integration and trials.
It stops working sometimes when creating time sheets. It is also difficult to locate where to approve time sheets.
Great team, great service and great suite of services and internal integrations.
Schedule still difficult and rate job assign not match with business. Need more flexible to edit, to change staff and pay rate.
Customer service is amazing, and ease of getting timesheets approved.
Some of the navigation is hard to get your head around.
Chris: Hello, my name's Chris. I'm an HR generalist. I work at a home company that has about 100 people, and ADP Comprehensive Services, I give a four out of five. We use ADP for hiring processes and we also use it for weekly payroll and monthly payroll. Things I like about ADP is how everything is right there where you need it. There's very few things that aren't, but everything else is right there where you need it. Things I don't like about ADP is how difficult it makes it to figure out time cards, because I had to do a math calculation in order figure there out, and there are a few other things that I wish they could do some improving on, as far as when it comes to the hiring process as well.
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