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Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.
Heartland Payroll specializes in servicing the microbusiness, SMB and mid market segments. Our vertical expertise is focused on industries that have specialized payroll needs.
I like that this software protects me, and does not allow people who are not my family to use anything of mine to gain assets or money.
The absolutely horrible interface. There is little to no information on what anything does, you just have to click it and find out.
The software has many features helpful for Human Resources. Along with the software you get great technical support and excellent customer service.
HR FMLA processing is, from my experience, a horrendous and borderline illegal mishandling of information.
You can begin using Comprehensive Services with no ADP knowledge and quickly become a pro. The teams want you to succeed and will help in anway you can.
The visual that ADP shows when the site is down looks very outdated and did not provide any information on when the site would be back up, so this was frustrating at times.
Outstanding - many great systems and excellent people to help get it all done.
Hasving to pay for custom reports sometimes, when an already-existing styandard report is available, and can be tweaked for no additional cost.
Its simple dashboard helps us process payroll quickly and accurately. With its amazing features, we can manage payrolls easily and effectively.
Poor response to mistakes made and still to this day the mistakes made and admitted to have not been corrected.
It's great for keeping track of employee hours and managing payments, and the interfaces are extremely user friendly for the most part. Their customer service is very good as well.
They are suppose to provide professional services and according to my accountant and the TWC they are not held liable for their gross incompetence.
Payroll customers who value dedicated help will benefit from this company's great customer service. Heartland is a great accounting service for companies that want to connect to other software.
However, during peak hours, it is hard to process data due to loading issues. This becomes worse when you are using the mobile app.
I am happy because of the efficiency and reliability of Heartland Payroll. The capabilities of Heartland Payroll+ and its customizable interface make everything smooth.
No even one feature to dislike heartland payroll is a complete package and I wll continue using it.
Chris: Hello, my name's Chris. I'm an HR generalist. I work at a home company that has about 100 people, and ADP Comprehensive Services, I give a four out of five. We use ADP for hiring processes and we also use it for weekly payroll and monthly payroll. Things I like about ADP is how everything is right there where you need it. There's very few things that aren't, but everything else is right there where you need it. Things I don't like about ADP is how difficult it makes it to figure out time cards, because I had to do a math calculation in order figure there out, and there are a few other things that I wish they could do some improving on, as far as when it comes to the hiring process as well.
Prioritize real-user-identified key features according to your needs to find your best fit.
ADP Comprehensive Services
Top FeaturesHeartland Payroll+
ADP Comprehensive Services
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Heartland Payroll+
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