# Compare Act! vs Jungo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Act! and Jungo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175860-182058/Act-vs-Jungo-Mortgage-CRM

---

# Act! vs Jungo Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Act!Jungo2/4 selected

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (853)](https://www.capterra.com/p/175860/Act/reviews/)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (853)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

Based on [853 reviews](#user-reviews)

Positive

602

Neutral

100

Negative

151

[## Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4

Ease of Use

3.4

Customer Service

3.7

Reviews Sentiment

Based on [123 reviews](#user-reviews)

Positive

98

Neutral

11

Negative

14

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## Summary

* * *

Key features rated by users

Features selected based on 17,267 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Data Security

4.7

Contact Management

4.4

Lead Management

3.9

Sales Pipeline Management

3.9

Activity Dashboard

4.4

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.7

Lead Management

3.8

Sales Pipeline Management

3.8

Activity Dashboard

4.1

User satisfaction

User satisfaction

3.9

User reviews[853](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

3.6

User satisfaction

4.1

User reviews[123](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

Ease of use

3.4

Functionality

4.0

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

Best for

Jungo is scaled for enterprise volume.

## User reviews

Pros & cons

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

SS

Shawna S.

Senior Manager Marketing and Business Development

> "It can sometimes be a little buggy, especially at the company level and the marketing automation."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6771216)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

SB

Shonna B.

Office administrator

> "I have used ACT for over 10+ years and the upgrade is a huge difference from the old 16 version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828)

JH

John H.

Owner

> "Cloud is useless at that point."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7040529)

MT

Mark T.

President

> "It has been an integral part of my business and has been an important factor in our success."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7039163)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

RP

Raymond P.

President

> "Always great love the product and when there has been a problem it is fixed quickly and with no effort."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7030510)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed......."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

RT

Ron T.

Owner

> "It is so powerful so much more cost effective than it's big competitor. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

TF

Thom F.

Owner

> "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

JL

Jeffrey L.

FA

> "I have used Act for many years and have built up a large data base. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

DT

Derek T.

President

> "When an update or new version is implemented, it is rarely a smooth transition. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6241549)

SB

Shonna B.

Office administrator

> "More modern and very similar to the old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828)

SB

Stephen B.

CIO

> "a year ago, and no one has reached out to us from the client success team (or an equivalent) to check on us or..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6647306)

NS

Nadine S.

Sales

> "Wonderful experience, Capterra was so helpful, he updated my Act to the current version and I was back in..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6680121)

LE

Lance E.

Owner

> "My frustration was so high that I started contacting members of the ACT management team, up to including the..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6509749)

JB

Joanne B.

executive assistant

> "Ease of use - Customer service Support - \[sensitive content hidden\] went over and above to assist me. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068543)

JR

James R.

Business owner

> "Each time the customer service has gotten worse and the program updates have gotten more expensive. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

JW

Janet W.

President

> "ACT! is the most powerful, versatile and convenient business building tool I have ever found."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

CR

Claire R.

Director

> "I made a silly error uploading and couldn't figure out how to undo so I shall be calling on the onboarding..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6256937)

Victor L.

Owner

> "I have also been able to customize the data fields to suit my company's needs."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6670148)

MZ

Maggi Z.

Office Manager

> "Sometimes it glitches and had no support from until recently."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6616710)

VR

Verified Reviewer

Marketing Manager

> "Best way for me to track lead funnel."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6879197)

CC

Christine C.

Owner

> "It has trouble opening on occasion which makes using it frustrating"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6278719)

Abel A.

Agent

> "it allowed me to organize myself and manage my time and also a possibility to connect to outlook and keep the..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___5060100)

DE

Debbie E.

Tour and Programming Manager

> "The program does so much, that someone is not technologically savvy has trouble using all the features. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6493182)

ES

Eric S.

IT Manager

> "The product easily integrates with Outlook and most users find it easy to use. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6814842)

BW

Bruce W.

vp

> "Painful, again a techie must have taken over design role, a sales guy would keep in nimple."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6344244)

KW

Kevin W.

Manager

> "serves my needs well It is a great value for the cost."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

VW

Veronica W.

Managing Director

> "Most of the problems seem to be keeping up with Microsoft."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6348998)

ES

Eric S.

IT Manager

> "Great support and customer satisfaction when it comes to their team and working with you and your environment"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6814842)

LE

Lance E.

Owner

> "However, on occasion something more difficult to rectify occurs. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6509749)

TJ

Terryl J.

Vice President

> "We recently converted to the online program to allow for easy coordination between partners."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6330293)

GA

Gerry A.

Advisor

> "they are not too quick to respond to the other companies developments"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6567958)

SS

Sam S.

Owner

> "Very simple, bare bones software that is as cheap as it gets compared to other CRMs."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6765959)

LG

Lance G.

Operations Manager

> "interface feels dated compared to other offerings, it does not feel like a modern CRM. If you're a long time..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6227638)

Victor L.

Owner

> "into our office and it has been vital software for our customer relations department for over 25 years."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6670148)

SM

Sam M.

CEO-Founder

> "Too techy for me."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6688209)

DS

Danielle S.

Co-President

> "We like the easy of the system for entering information whether it is a contact, a meeting or an opportunity."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6719237)

JG

John G.

Business owner

> "My problem, not theprogram"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6474637)

LA

Lee A.

Executive Director

> "It's many features make relationship management easy."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6870566)

MR

Mia R.

Head of Marketing and Vendor Management

> "Quite slow to assign a flag to contacts (especially when flagging 10,000+)"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6202778)

NA

Nita A.

Owner

> "The mail merge is also a good tool for us."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6419749)

Abel A.

Agent

> "impossible to change program colors and slow in any type of process no interface either"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___5060100)

SB

Shonna B.

Office administrator

> "Very easy to use and navigate."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828)

TR

Tonya R.

President

> "I would end up losing contacts as well as missing many of my customer needs."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6217116)

DK

David K.

Territory manager

> "ACT is very easy to learn and use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7112403)

LG

Lance G.

Operations Manager

> "Most of our customers have not taken advantage of the email marketing features, so can't speak to that."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6227638)

DS

DANIEL S.

Managing Director

> "Very good support today."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7038891)

KE

Karl E.

Director

> "ACT! is no longer available as a purchasable software but only as a subscription. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___5054620)

DTM

Deacon Tom M.

Deacon

> "I love how all is integrated."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7089713)

KS

Ken S.

Proprietor

> "It does not work with basic contact functions such as synchronising with outlook and gmail. Despite many..."

[See full review](https://www.capterra.com/p/175860/Act/#GetApp___3072406)

PW

Paige W.

Office Manager-Personal Assistant

> "I have enjoyed getting to learn about Act and all the different features, but see that all of the new features..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6302535)

DT

Davina T.

AGM

> "Years worth of notes seem to be missing"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6025330)

JF

Justin F.

DPM

> "Has some good capabilities in CRM and email marketing"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6485305)

Thomas D.

President

> "Support is spotty at best. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6052250)

BL

Brandi L.

Loan Originator

> "The Rep was very knowledgeable, courteous, and knew what he was doing to get the matter handled quickly."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6829985)

WD

Wayne D.

Founder

> "Much time was wasted learning to use ACT!'s power. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6180752)

JT

John T.

President and CEO

> "Easy access to several functions and reference information access."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6580805)

KA

Kurt A.

Owner

> "Has features we would not use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___5052633)

BO

Bob O.

Sr. Account Executive

> "I set up ACT myself and was up and running in minutes. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6884215)

DS

Darren S.

Managing Director

> "ACT now admit that other customers have problems with their marketing automation. Despite this we have been..."

[See full review](https://www.capterra.com/p/175860/Act/#SoftwareAdvice___4438859)

DT

Derek T.

President

> "With the exception of updates or new versions, it is the best program on the market. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6241549)

TB

Tamar B.

Clinical Quality Assurance Specialist

> "The site glitches make the application quite cumbersome."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___3465755)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

RJ

Rochel J.

Marketing and business development strategist

> "that it is very customizable, intergrades with everything I can possibly need."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___4821456)

AK

Adam K.

Director of Loan Operations

> "They uploaded my database with information on clients not included as well as a lot of incorrect information."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

TT

Tim T.

MLO

> "Drip campaigns, task setting, Mass e mail capabilities all make it easy to keep connected with clients and referral partners."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3868414)

AK

Adam K.

Director of Loan Operations

> "I have issues where birthday emails don't go out automatically."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

JR

Jeremy R.

Mortgage Loan Officer

> "The SMS add on is a feature that brings additional value and functionality in this hyper speed business culture."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835059)

AK

Adam K.

Director of Loan Operations

> "Now I am too nervous to have them take another look because I have spent a month going through one at a time making the..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

AC

Angelo C.

Broker-Admin

> "Almost unlimited slots to send an email and many templates to use for marketing."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834765)

CG

Carrie G.

Marketing Manager

> "Jungo just created more business problems for us. Once we got the extra systems in place to send out mass text messages there..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3883898)

JL

Jeremy L.

Mortgage Broker

> "Jungo is a wonderful CRM to have as it provides automation, lead tracking, lead follow up, lead management, but it can be..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2954094)

CB

Christopher B.

CEO

> "Zero functionality within the platform."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738)

MA

Mark A.

Loan Officer

> "Support is very good, the system is keeping me on the forefront of my prospects and in line with contact referral sources"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835073)

AH

Andre H.

Loan Officer

> "Very frustrating, i just want to send out emails to borrower and coborrowers and it seems to be either very difficult or..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845790)

RS

Rachel S.

Transaction Coordinator

> "We greatly appreciate the extent to which we can customize Jungo for exactly what we need. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845710)

VR

Verified Reviewer

Operations Manager

> "It is a bit pricey and can be hard to customize without programmer assistance to utilize the best features."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845857)

AP

Amanda P.

Relationship Manager

> "It helps us stay in front of our buyers and realtors."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845882)

LR

Liz R.

Mortgage Broker owner

> "you can find them the easiest way, and then there is their help desk, which isn't titled anything helpful at all."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

HB

Heather B.

Transaction Coordinator

> "I really appreciate the ability to see and track our whole pipeline."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845809)

RD

Ryan D.

Mortgage Agent

> "I have a tough time remembering where each and every file is during the process."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880)

EC

Etan C.

Mortgage Loan Originator

> "Jungo has every feature you can want and the more you learn how to setup the more it can do"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866556)

AK

Adam K.

Director of Loan Operations

> "I have had a terrible experience with Jungo."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

CB

Christopher B.

CEO

> "The idea is great, the vision of the salesman was amazing"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738)

TR

Tammy R.

Loan Officer

> "Unfortunately, I thought the grass mighty be greener at another CRM that my processor uses. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162)

TR

Tammy R.

Loan Officer

> "That CRM was so difficult to use I ended up coming back to Jungo recently and am looking to maximize all of the features I..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162)

LR

Liz R.

Mortgage Broker owner

> "for weeks i was in a salesforce looop and it was the worst experience with foreign customer service i have ever had."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

SG

Sonjia G.

Pre-Approval Manager

> "Jungo has been great in helping me track leads for our team"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834848)

JB

Jon B.

Manager

> "All features and tasks are riddled with functionality problems."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837633)

MM

Miranda M.

Administrator

> "Extremely customizable, and a lot of available templates. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359)

SS

Sharlene S.

mortgage advisor

> "At first, it seemed a bit overwhelming if I had any questions, I did not know what the proper titles are ."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3856006)

MM

Miranda M.

Administrator

> "A lot of automation options have saved us a lot of time."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359)

LM

Lisa M.

Office Manager

> "Trying to run reports is hit and miss with intended results."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845897)

LR

Liz R.

Mortgage Broker owner

> "I like that it helps you organize contacts"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

KT

Kevin T.

President

> "In some instances it is not very user friendly and you need to reach out to the technicians to help you."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3855340)

BV

Brenda V.

Loan Partner 1

> "Love the ability to customize"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866231)

JC

Jonas C.

Broker/Owner

> "Too busy and hard to navigate what should be simple tasks"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3867196)

JH

Jodi H.

Mortgage Agent

> "I like the templates and being able to track every aspect of the file that I want along with being able to prioritize follow ups..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253905)

TR

Tammy R.

Loan Officer

> "I don't love the pre-written campaigns. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162)

DD

Diane D.

Senior Loan Officer

> "All of my Contacts are in one place with Jungo supplying the ease of: sorting data for reports, sending campaigns, easily..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263750)

RL

Robert L.

CEO

> "The biggest problem with this bait and switch company is that while they are selling you they put you on a contract and make..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2482913)

KM

Kevin M.

Mortgage Strategist

> "Jungo Mortgage CRM is a required tool that is used almost every minute of the day to create an impactful 360 experience for all..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243791)

SS

Stephanie S.

Loan Officer

> "The delay of needing to schedule a call for help and then the limited time allowed for support calls (15 min.) can be..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258689)

RD

Ryan D.

Mortgage Agent

> "Jungo has helped me get better organized."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880)

MT

Malcolm T.

CEO

> "I requested to cancel and it took them OVER FOUR MONTHS just to process the cancellation. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3374563)

JBD

John Blaise D.

Loan Officer Assistant

> "Ease of access and features are helpful in our everyday use"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834768)

VR

Verified Reviewer

Mortgage Broker/ Owner

> "Many of the tools that they advertise don't work, at least for us, I.e."the Property Listing", "Ijungo Concierge" etc."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464)

MB

Michael B.

Sr LO

> "It's extremely powerful, but with a steep learning curve."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845745)

BH

Brandon H.

Mortgage Agent

> "The biggest complain I have was how complex and difficult it was to move data from my Filogix account to Jungo to the point I..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2245382)

KM

Kevin M.

Mortgage Strategist

> "Yes, it is powerful out of the box and it is plug and play but very simple to customize and integrate with 3rd parties (e.g...."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243791)

Lily D.

Loan Originator

> "Super complicated to get started and the texting functionality ($15 extra monthly) is primitive compared to competitors."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243758)

PV

Peggy V.

Sr. Mortgage Consultant

> "keeps my calendar, sends out mass email, great support when needed, keeps all of the information on my database, customized to..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243812)

LM

Liz M.

Chief Follow-Up Officer

> "The support staff is friendly but their ability to actually help varies widely depending on who answers the ticket, and they are..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244657)

CB

Cory B.

Loan Officer

> "I love the customization options with the software, as well as the automation of loan milestone and loan anniversary tasks."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244071)

VR

Verified Reviewer

Mortgage Broker/ Owner

> "They are very slow to respond to issues and they still have to check in with Salesforce, which makes it even slower. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464)

KK

Kent K.

CRMP

> "Jungo's customizability allows you to create leverage and efficiencies in whatever workflow you've designed. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2256062)

CB

Cory B.

Loan Officer

> "The software can do about ANYTHING, but I have trouble figuring out the Workflows without being afraid of messing something up. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244071)

AK

Adam K.

Branch Manager

> "We're staying much better organized, have far fewer dropped balls, and our referral partners get weekly reports on all deals and..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2255618)

TB

Tina B.

Senior Mortgage Banker

> "Great way to suck someone in only to suck them dry in additional monies spent."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253909)

LR

Liz R.

Mortgage Broker owner

> "one is salesforce - good luck. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

LM

Liz M.

Chief Follow-Up Officer

> "My team is committed to making Jungo work but I often dread having to do even the simplest tasks, knowing what a pain it will be."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244657)

JS

Jim S.

Mr

> "So so, slow tech support but a decent product overall. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835412)

ER

Evan R.

Realtor

> "Sometimes I forget to check the crm one day and will miss tasks."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258802)

JR

Javier R.

Loan Originator

> "Its good overall"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3861803)

PA

PAUL A.

BRANCH MANAGER

> "FUNCTIONALITY IS NOT INTUITIVE AND REQUIRES A LOT OF HELP SETTING UP TO BE PRODUCTIVE."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2254058)

ER

Evan R.

Realtor

> "The concierge service is amazing as well and will automatically send your clients holiday cards and gifts for 3 years."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258802)

RC

RUBEN C.

Loan Officer

> "So then I'm talking to someone in India that means well and normally very accommodating but still frustrating with the language..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2251528)

RB

Randy B.

Director of Business Development

> "Training has been smooth so far for our Team and the access to additional support seems to easy enough to get going. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___2782393)

NF

Nicole F.

Compliance Officer

> "Does not automatically communicate with our LOS"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253786)

JB

Justin B.

Loan Officer

> "I like the integration with my email for tracking and for keeping notes on each file. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244386)

RB

Ryan B.

Loan Officer

> "Extremely unorganized and no internal communication or accountability"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263649)

MO

Michael O.

Principal Loan Originator /President

> "This CRM has been able to grow with me from a single LO, to a team, to owner of my own mortgage brokerage."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244761)

PV

Peggy V.

Sr. Mortgage Consultant

> "Although sales force is the back engine, I hate it when they get involved because I am not a tech person."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243812)

KK

Kent K.

CRMP

> "Another plus is how easily it integrates with other software. And the mobile version is robust and well laid out. But..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2256062)

ER

Evan R.

Realtor

> "Really wish the email functionality was better. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258802)

HJ

Helga J.

Owner

> "I love the program, it has so many functions and it is wonderful for marketing and keep track of your loans and leads."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2262599)

MO

Michael O.

Principal Loan Originator /President

> "The user interface is difficult for some."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244761)

BC

Brian C.

Licensed Mortgage Broker Assistant

> "I like that it's based on Salesforce and has a lot of configuration and customization options."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253501)

TB

Tina B.

Senior Mortgage Banker

> "The Sales Representative who sold me this product/system completely OVER-PROMISED & UNDER-DELIVERED!!! "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253909)

JB

Justin B.

Loan Officer

> "I am happy with my purchase and I believe it has and will continue to help me stay in contact with clients and keep track of all..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244386)

KK

Kent K.

CRMP

> "The Closing Email of the Week is a perfect example of not being easy to use or execute. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2256062)

BC

Brian C.

Licensed Mortgage Broker Assistant

> "Overall, I am glad we made the switch to Jungo. If you're looking for a quick, easy, low maintenance solution, this isn't it...."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253501)

JP

Jessica P.

Relationship/Mktg. Manager

> "This is a majority of what I use so that it why it is my biggest problem."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2257473)

[View Reviews](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

## User interface

[Act!](https://www.capterra.com/p/175860/Act/)

3.86 (853)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)

4.15 (123)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Act!

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

Jungo

22/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#features)

### Recognition

No recognitions have been awarded to Act!

No recognitions have been awarded to Jungo

### Deployment & support

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jungo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

Jungo

-   By Jungo
-   Located in United States
-   Founded in 2005

## Popular Comparisons

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$30/month

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$25/month

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4.4

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Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.0

Features

4.4

3.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-182058/HubSpot-CRM-vs-Jungo-Mortgage-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$30/month

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$20/month

3.9

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4.4

3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Contact vendor for pricing

Price

$25/month

4.0

Features

4.4

3.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-182058/Salesforce-vs-Jungo-Mortgage-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$30/month

Price

$14/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Contact vendor for pricing

Price

$14/month

4.0

Features

4.3

3.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/155928-182058/Zoho-CRM-vs-Jungo-Mortgage-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$30/month

Price

$50/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Contact vendor for pricing

Price

$7/year

4.0

Features

4.5

3.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/182058-204998/Jungo-Mortgage-CRM-vs-Bigin-by-Zoho-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$30/month

Price

$7/year

3.9

Features

4.5

3.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Contact vendor for pricing

Price

$50/month

4.0

Features

4.3

3.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-182058/Dynamics-365-vs-Jungo-Mortgage-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$30/month

Price

$14.99/month

3.9

Features

4.6

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175860-178819/Act-vs-EngageBay-Marketing)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (820)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.0

Features

4.3

3.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-182058/eWay-CRM-vs-Jungo-Mortgage-CRM)