# Compare Act! vs TimelinesAI 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Act! and TimelinesAI based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175860-211597/Act-vs-TimelinesAI

---

# Act! vs TimelinesAI Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Act!TimelinesAI2/4 selected

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.6 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

JC

Based on [921 reviews](#user-reviews)

Positive

662

Neutral

107

Negative

152

[## TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.6 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [116 reviews](#user-reviews)

Positive

108

Neutral

7

Negative

1

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Data Security

4.5

Contact Management

4.3

Lead Management

4.0

Sales Pipeline Management

4.0

Activity Dashboard

4.2

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

3.8

Lead Management

\--

Sales Pipeline Management

NA

Activity Dashboard

NA

User satisfaction

User satisfaction

3.9

User reviews[921](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.6

User satisfaction

4.6

User reviews[116](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

Best for

Sales, customer success, and support teams at SMB and mid-market companies; agencies and services businesses using individual WhatsApp numbers who need CRM syncing, shared-inbox collaboration, automat

## User reviews

Pros & cons

JC

Jamie C.

Owner

> "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable tool for..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

JC

Jamie C.

Owner

> "Currently, when a contact is copied, the associated relationship records are not carried over and must be recreated..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

DS

Dominic S.

Financial advisor

> "The contact management features are especially helpful, allowing us to keep detailed records of client interactions,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

JC

Jamie C.

Owner

> "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted messages..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

PR

Paul R.

sales manager

> "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be difficult."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes telling their..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

DM

Daniel M.

President

> "We are being slowly pushed into a cloud service that does not integrate well with how we store documents."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090)

JC

Jamie C.

Owner

> "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me maintain..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

KE

Kari E.

CEO

> "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

DM

Dan M.

President

> "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems completely—whether it..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

SL

Scott L.

Mortgage Loan Officer

> "Complicated setup and maintenance — backups, updates, and database management could become frustrating."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and utilizing..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

LT

Lydia T.

Chief of Staff

> "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes; saying "he..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

LT

Lydia T.

Chief of Staff

> "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there weren't 34..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

TG

Tyler G.

Director of Business Development

> "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

DM

Dan M.

President

> "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LT

Lydia T.

Chief of Staff

> "Formatting issues with the notes section, and constant glitching."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

PR

Paul R.

sales manager

> "The productivity and efficiency has freed up time to focus on getting more customers and service my current customers to..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

AH

Andres H.

Sales Engineer

> "Crashes my outlook and often loses setting with Google Integration."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

SL

Scott L.

Mortgage Loan Officer

> "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JF

Jennifer F.

Owner

> "The issues with time it takes screen to change when completing activities."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286)

RP

Rachel P.

Business Assistant

> "The amount of customization and details you can add to an email makes our emails unique. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

LB

Lori B.

president

> "I can't get it to sync with my Google calendar--just doesn't work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

JC

Jamie C.

Owner

> "It allows me to efficiently reach out to all of my customers while still personalizing communications."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

VT

Vanessa T.

School Board President

> "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

RD

Regina D.

Administrator

> "The way the group emails feature works is less than idea."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

AP

Andrew P.

VP

> "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone, tablet and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

JH

Jayne H.

Accounting

> "I find going to lookup contact from the calendar extremely slow."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158)

JM

James M.

REALTOR

> "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design and use..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845)

RD

Regina D.

Administrator

> "For example, when using a mail merge, the formatting can be strange."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

PR

PAUL R.

President

> "Act does not work well with the new version of MS Outlook."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394)

KE

Kari E.

CEO

> "I appreciate having the capability of synchronizing updated information to the cloud."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JR

Jim R.

Regional VP Sales, NA

> "Sometimes the features don't work properly requiring a restart."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that offers a fully..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

KA

Kevin A.

Sales

> "The desktop version is a very old format and data can be old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

BR

Barbie R.

Office Manager

> "I love being able to have all my contacts and information about my contacts all in one app."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

WC

William C.

Owner

> "Dont like the $30 monthly fee to access my data. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time savers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

KG

Kerri G.

President

> "i can't easily look up machines i have sold by model or state. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we got..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

BG

Bev G.

Director

> "We don't currently use it to it's full potential but are loving the way we can customise it to suit our business. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

MT

Mike T.

Vistage Chair

> "I feel like I am sitting forever and often go to other tasks during wait."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154)

KE

Kari E.

CEO

> "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating pipeline reports."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JB

John B.

Senior Vice President

> "Don’t like high price increase after using for so many years with no assistance from ACT."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

MR

Micky R.

Operations Manager

> "A few bugs that have been around for years and never fixed."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

MR

Micky R.

Operations Manager

> "I recommend it to my clients and usually setup a custom contact screen and fields for them."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and bizarre things..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

Kevin H.

Sr. Registered Client Service Associate

> "Sharing a calendar and viewing others event is helpful."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

TD

Thomas D.

Founder and CEO

> "Integration with QBO, Microsoft 365 and QuoteWerks is excellent."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803)

KG

Kerri G.

President

> "Queries are hard to figure out how to create"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TR

Tammy R.

Admin Sales management

> "I am able to use it for organizing out data for the most part."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

KG

Kerri G.

President

> "I like the cloud base version, it is helpful using the mobile version as well. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes wind up..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

MV

Maria V.

Owner

> "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931)

LB

Lori B.

president

> "The cloud version is clunky."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

KA

Kevin A.

Sales

> "Have used Act to keep up with vendors and customers, and the history is invaluable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

MC

Marianne C.

Office Manager

> "Customer Support is responsive understandable and easy to understand when trying to provide support for complex problem"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

NA

Nita A.

Secretary

> "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

MR

Micky R.

Operations Manager

> "Having groups and fields really make it possible to do so much."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without getting so much..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

AH

Andres H.

Sales Engineer

> "Good for keeping track of custoemrs"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

TG

Tyler G.

Director of Business Development

> "The marketing automation is not easy to work with. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

VT

Vanessa T.

School Board President

> "Customer Support was great when we were having trouble installing due to our internet."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

MR

Micky R.

Operations Manager

> "I love the desktop but really hate the online version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DM

Dan M.

President

> "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared to my..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

BG

Bev G.

Director

> "I had used Act many years ago and loved it. When it came to us needing CRM, we had tried a couple of free ones that,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed.... among many..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

OG

Or G.

COO

> "Main channel for real-time, personal support, preferred by SMB clients, useful for coordinating 1st..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6864645)

PA

Puja A.

Sales Ops Manager

> "Cant transfer owner role to another users, need more detail statistics report, cant pay with paypal."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6877042)

CW

Christoph W.

Developer

> "I integrated timelines.ai public API in my Android App for Fire TV to send WhatsApp messages and it..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6860757)

JO

Juan O.

CRM strategist

> "Maybe the price and "mass message limitations" and that you cannot see the live conversations inside..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7050174)

NL

Nachi L.

IT

> "Seamless WhatsApp integration with Pipedrive that saves time, improves workflow, and keeps chats..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7006009)

GS

Greg S.

Director

> "Doesn't seem to sync identifiable data like names to the app, which makes it difficult to use."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7013402)

KM

Kadu M.

CEO

> "Timelines.ai is a tool that I have been looking for for a long time to integrate with Pipedrive so..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6813931)

CW

Christoph W.

Developer

> "The only thing i missed was the possibility to pay via PayPal."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6860757)

VJ

Vikas J.

Co-founder

> "All my chats are now synced automatically with our CRM, which saves a lot of time and keeps..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7021888)

CN

Casper N.

Co Founder

> "Mobile experience is functional but less powerful than desktop"

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7064709)

CN

Casper N.

Co Founder

> "The platform makes it easy to connect multiple WhatsApp accounts and centralize all chats in one..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7064709)

Manoj Kumar S.

IT

> "I have seen that all bots are replying to the chat, and no human being is connected."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6873080)

SP

Silvana P.

Owner

> "I loved this tool; it allows me to have my AI agent available 24/7 for my clients."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7005611)

KM

Kadu M.

CEO

> "Making the integrations and connections was difficult for me."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6813931)

VR

Verified Reviewer

CEO

> "Functionality - getting whatsapp in to monday hasn't been easy before Timelines AI - new version for..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6874833)

LW

Lucas W.

Director - CEO

> "Some aspects of the design it's not as pleasing"

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6801384)

José O.

CEO

> "We're in test mode, and they've helped us extend the free version to fully explore it."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6872370)

KM

Kadu M.

CEO

> "Due to lack of knowledge."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6813931)

VR

Verified Reviewer

Analyst

> "My whole team was able to access and especially WhatsApp web still remains which was a important."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7012053)

MM

Mario M.

Director

> "sensitive content hidden\] only ask for collaborate, dont work"

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6649977)

HA

Henrik A.

it

> "I have been testing it for some time and I like the GUI, how easy it is to navigate and communicate..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7002397)

PR

Pablo R.

Sales Ops Manager

> "There is no way, so far, to know how many individual message are sent and how long does the customer..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___3913477)

PG

Peter G.

Director

> "Ease of use, manages group whatsapp, integrates with CRMs."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6875432)

PR

Pablo R.

Sales Ops Manager

> "What is not measured cannot be controlled."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___3913477)

Felipe V.

CEO

> "The functions works perfectly for our process and easy to connect with other tools"

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6870021)

PR

Pablo R.

Sales Ops Manager

> "The report part is missing here."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___3913477)

DC

Des C.

Admin

> "They provided a free trial to show confidence in their product."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7001862)

VR

Verified Reviewer

Digital Marketing Manager (Fintech and Financial Services)

> "Perhaps it is a bug but it can be a problem."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___3251797)

VJ

Vikas J.

Co-founder

> "It’s honestly one of those tools that just makes daily work smoother and more efficient."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7021888)

AM

Andres M.

CEO

> "There were some bugs while syncing Whatsapp conversations."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___2631105)

[View Reviews](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

## User interface

[Act!](https://www.capterra.com/p/175860/Act/)

3.90 (921)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)

4.63 (116)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Act!

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

TimelinesAI

9/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/211597/TimelinesAI/#features)

### Recognition

Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to TimelinesAI

### Deployment & support

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TimelinesAI

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

TimelinesAI

-   By Initech
-   Located in Israel
-   Founded in

## Popular Comparisons

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

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Price

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Features

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3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.63 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

vs

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$25/month

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4.5

Features

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4.7

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[View full comparison](https://www.capterra.com/compare/61368-211597/Salesforce-vs-TimelinesAI)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

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$30/month

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4.4

3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.63 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

vs

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$25/month

Price

$20/month

4.5

Features

4.4

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/152373-211597/HubSpot-CRM-vs-TimelinesAI)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$30/month

Price

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3.9

Features

4.3

3.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.63 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$25/month

Price

$14/month

4.5

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-211597/Zoho-CRM-vs-TimelinesAI)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$30/month

Price

$50/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.63 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$25/month

Price

$7/year

4.5

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-211597/Bigin-by-Zoho-CRM-vs-TimelinesAI)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$30/month

Price

$7/year

3.9

Features

4.5

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.63 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

vs

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$25/month

Price

$250/month

4.5

Features

4.7

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/210630-211597/Kylas-vs-TimelinesAI)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

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$30/month

Price

$20/month

3.9

Features

4.3

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-175860/eWay-CRM-vs-Act)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.63 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

vs

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$25/month

Price

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4.5

Features

4.8

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/207290-211597/Ploomes-vs-TimelinesAI)