# Compare Act! vs HubSpot Sales Hub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Act! and HubSpot Sales Hub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175860-214215/Act-vs-HubSpot-SalesHub

---

# Act! vs HubSpot Sales Hub Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Act!HubSpot Sales Hub2/4 selected

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (502)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

JC

Based on [921 reviews](#user-reviews)

Positive

662

Neutral

107

Negative

152

[## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (502)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [502 reviews](#user-reviews)

Positive

465

Neutral

35

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

Data Security

4.5

Contact Management

4.3

Lead Management

4.0

Sales Pipeline Management

4.0

Activity Dashboard

4.2

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.6

User satisfaction

User satisfaction

3.9

User reviews[921](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.6

User satisfaction

4.5

User reviews[502](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

Best for

HubSpot Sales Hub is used by sales professionals, business development teams, sales managers, revenue operations teams, and startups.

## User reviews

Pros & cons

JC

Jamie C.

Owner

> "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable tool for..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

JC

Jamie C.

Owner

> "Currently, when a contact is copied, the associated relationship records are not carried over and must be recreated..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

DS

Dominic S.

Financial advisor

> "The contact management features are especially helpful, allowing us to keep detailed records of client interactions,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

JC

Jamie C.

Owner

> "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted messages..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

PR

Paul R.

sales manager

> "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be difficult."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes telling their..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

DM

Daniel M.

President

> "We are being slowly pushed into a cloud service that does not integrate well with how we store documents."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090)

JC

Jamie C.

Owner

> "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me maintain..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

KE

Kari E.

CEO

> "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

DM

Dan M.

President

> "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems completely—whether it..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

SL

Scott L.

Mortgage Loan Officer

> "Complicated setup and maintenance — backups, updates, and database management could become frustrating."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and utilizing..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

LT

Lydia T.

Chief of Staff

> "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes; saying "he..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

LT

Lydia T.

Chief of Staff

> "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there weren't 34..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

TG

Tyler G.

Director of Business Development

> "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

DM

Dan M.

President

> "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LT

Lydia T.

Chief of Staff

> "Formatting issues with the notes section, and constant glitching."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

PR

Paul R.

sales manager

> "The productivity and efficiency has freed up time to focus on getting more customers and service my current customers to..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

AH

Andres H.

Sales Engineer

> "Crashes my outlook and often loses setting with Google Integration."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

SL

Scott L.

Mortgage Loan Officer

> "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JF

Jennifer F.

Owner

> "The issues with time it takes screen to change when completing activities."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286)

RP

Rachel P.

Business Assistant

> "The amount of customization and details you can add to an email makes our emails unique. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

LB

Lori B.

president

> "I can't get it to sync with my Google calendar--just doesn't work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

JC

Jamie C.

Owner

> "It allows me to efficiently reach out to all of my customers while still personalizing communications."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

VT

Vanessa T.

School Board President

> "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

RD

Regina D.

Administrator

> "The way the group emails feature works is less than idea."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

AP

Andrew P.

VP

> "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone, tablet and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

JH

Jayne H.

Accounting

> "I find going to lookup contact from the calendar extremely slow."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158)

JM

James M.

REALTOR

> "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design and use..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845)

RD

Regina D.

Administrator

> "For example, when using a mail merge, the formatting can be strange."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

PR

PAUL R.

President

> "Act does not work well with the new version of MS Outlook."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394)

KE

Kari E.

CEO

> "I appreciate having the capability of synchronizing updated information to the cloud."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JR

Jim R.

Regional VP Sales, NA

> "Sometimes the features don't work properly requiring a restart."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that offers a fully..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

KA

Kevin A.

Sales

> "The desktop version is a very old format and data can be old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

BR

Barbie R.

Office Manager

> "I love being able to have all my contacts and information about my contacts all in one app."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

WC

William C.

Owner

> "Dont like the $30 monthly fee to access my data. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time savers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

KG

Kerri G.

President

> "i can't easily look up machines i have sold by model or state. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we got..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

BG

Bev G.

Director

> "We don't currently use it to it's full potential but are loving the way we can customise it to suit our business. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

MT

Mike T.

Vistage Chair

> "I feel like I am sitting forever and often go to other tasks during wait."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154)

KE

Kari E.

CEO

> "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating pipeline reports."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JB

John B.

Senior Vice President

> "Don’t like high price increase after using for so many years with no assistance from ACT."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

MR

Micky R.

Operations Manager

> "A few bugs that have been around for years and never fixed."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

MR

Micky R.

Operations Manager

> "I recommend it to my clients and usually setup a custom contact screen and fields for them."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and bizarre things..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

Kevin H.

Sr. Registered Client Service Associate

> "Sharing a calendar and viewing others event is helpful."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

TD

Thomas D.

Founder and CEO

> "Integration with QBO, Microsoft 365 and QuoteWerks is excellent."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803)

KG

Kerri G.

President

> "Queries are hard to figure out how to create"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TR

Tammy R.

Admin Sales management

> "I am able to use it for organizing out data for the most part."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

KG

Kerri G.

President

> "I like the cloud base version, it is helpful using the mobile version as well. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes wind up..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

MV

Maria V.

Owner

> "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931)

LB

Lori B.

president

> "The cloud version is clunky."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

KA

Kevin A.

Sales

> "Have used Act to keep up with vendors and customers, and the history is invaluable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

MC

Marianne C.

Office Manager

> "Customer Support is responsive understandable and easy to understand when trying to provide support for complex problem"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

NA

Nita A.

Secretary

> "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

MR

Micky R.

Operations Manager

> "Having groups and fields really make it possible to do so much."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without getting so much..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

AH

Andres H.

Sales Engineer

> "Good for keeping track of custoemrs"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

TG

Tyler G.

Director of Business Development

> "The marketing automation is not easy to work with. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

VT

Vanessa T.

School Board President

> "Customer Support was great when we were having trouble installing due to our internet."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

MR

Micky R.

Operations Manager

> "I love the desktop but really hate the online version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DM

Dan M.

President

> "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared to my..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

BG

Bev G.

Director

> "I had used Act many years ago and loved it. When it came to us needing CRM, we had tried a couple of free ones that,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed.... among many..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

Jerguz A.

Project Manager

> "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

VR

Verified Reviewer

Consultant

> "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293)

VR

Verified Reviewer

Business Development

> "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

VR

Verified Reviewer

Business Development

> "Advanced forecasting and territory management may not meet needs of large, complex sales teams."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

Branko J.

Sales Operations Associate

> "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510)

Laurie M.

BDR

> "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761)

Eric T.

Managing Member

> "We ended up moving the client to a third party provider that had a more feature rich application"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705)

AG

Ana G.

Business development

> "There are also times when i search a specific person and the search bar results do not match."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due,..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

Willem G.

Commercial manager

> "The pricing became ridiculously expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807)

JM

Jeff M.

Account Manager

> "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394)

Himaanshu L.

Team Lead- Customer Success

> "The cost is on higher side, and it takes time to understand functions."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832)

Sara Gabriela C.

Outdoor Living Consultant

> "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137)

FrR

Fka runo R.

Manager

> "The only problem is the price – it can get expensive as the team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

TR

Tomi R.

Marketing and Sales Advisor

> "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583)

MW

Maxi W.

Controller

> "Basically every automation feature comes with high additional costs."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091)

LM

Lindsey M.

Director of Marketing Operations

> "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688)

JW

James W.

Revenue Ops Manager

> "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616)

TL

Thomas L.

Marketing Director

> "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289)

Brandon E.

Sales Specialist

> "In certain cases, Hubspot will mark the email as invalid, causing a bounce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

Jerguz A.

Project Manager

> "Easier to flip from one contact card to another would be a good start"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

RC

Rafael C.

ENGINEER

> "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593)

KK

Kayla K.

Sales Enablement

> "The integration with our CRM and automation features makes tracking and managing leads super easy."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083)

VR

Verified Reviewer

CTO

> "The list building and mailing functions are a little bit tricky."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256)

Willem G.

Commercial manager

> "The product is very good.its super easy to use the support is awesome and the system has great integrations"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807)

Miodrag C.

Enterprise Account Executive

> "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

SJ

Stefanny J.

Project Manager

> "The mobile app is clean and lets me move deals while standing in airport security."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

Babatunde O.

SEO Marketer

> "Hubspot sales hub's prospecting and lead generation features helps our business grow."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

AS

Anushka S.

Content writer

> "There are occasional bugs and glitches in the platform.2."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467)

FrR

Fka runo R.

Manager

> "It helps us keep track of customers, follow up, and organize our work better."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

VR

Verified Reviewer

Owner

> "Hubspot gets more expensive with the more features that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607)

BN

Bolortuya N.

Business Operations Manager

> "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935)

MB

Michael B.

Director

> "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843)

VR

Verified Reviewer

Head of International Division

> "It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996752)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Babatunde O.

SEO Marketer

> "Apart from that we are able to add teamates which also makes smart collaboration possible."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

HG

Haley G.

Sales Admin

> "My only complaint so far has been the transfer of our CRM data over from our previous software to this one."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208)

SJ

Stefanny J.

Project Manager

> "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

ML

Mark L.

VP, Sales

> "Too many sales and marketing emails until I turned that off in my preference center."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288)

DH

Daniel H.

Community Marketing Specialist

> "Sales Hub integrates effortlessly with our outbound enablement tech."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615)

Nicole J.

Co-Founder

> "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435)

TS

Theresa S.

Senior Account Executive

> "Best are the functions Sequences, Snippets and Task Management"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660)

JM

Jordano M.

Técnico telecom

> "I didn't like the phone call, we have to click many times to make just one call"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234)

AG

Ana G.

Business development

> "Overall it helped me track my deals and emails well."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

MP

Mateja P.

Talent Acquisition Manager

> "The biggest advantage is the sequences and collaboration across the entire customer team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277)

VR

Verified Reviewer

Director of Sales and Marketing

> "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472)

LB

Lindsey B.

Relationship Director

> "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682)

SS

Steven S.

Managing Member

> "Barrage of recommendations to upsell can be distracting from actual use of the product."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352)

AG

Annie G.

Marketing Manager

> "It has a lot of features and opportunities for both sales and marketing teams"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489)

Juan M.

Growth Marketer

> "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578)

NC

Natalie C.

Business Development Advisor

> "My clients were able to follow along and assess the progress on their end with zero difficulty."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342)

VR

Verified Reviewer

Consultant

> "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

OS

Oliver S.

Commercial Director

> "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030)

Brandon E.

Sales Specialist

> "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

CI

Christine I.

Business Intelligence Analyst

> "It has extensive lead scoring capabilities that help us to identify and focus on promising leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

AD

Alioune D.

CEO

> "It's a bit expensive for my taste, he thought about reviewing the price"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769)

CI

Christine I.

Business Intelligence Analyst

> "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

FrR

Fka runo R.

Manager

> "The reporting is useful too, though there’s a bit of a learning curve."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

NM

Nessim M.

Head of Marketing

> "Design outdated"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781)

CI

Christine I.

Business Intelligence Analyst

> "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

DG

Daniela G.

Founder

> "Very good product that offers interesting features in the free version."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384)

KM

Kristen M.

Hubspot Admin

> "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

ST

Steve T.

Owner

> "For me the customer service and big cost for paid options is a HUGE drawback."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

Brittney B.

Account Manager

> "They had some great reporting features too."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569)

PM

Patrick M.

Senior Enterprise Account Executive

> "They know this, and it's their way of forcing you to purchase a more expensive version of their software."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

Brittney B.

Account Manager

> "There are support tools out there and there is so much you can do."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569)

AB

Audrey B.

Marketing strategy manager

> "it is quite expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022)

FrR

Fka runo R.

Manager

> "Overall, it’s added real value to our workflow.""

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

KM

Kristen M.

Hubspot Admin

> "There are some key things that are missing that Hubspot seems completely uninterested in fixing."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

Abhishek S.

Associate Consultant

> "Its categorization is really impressive as it allows to classify every stage of the sales process in detail - from lead..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4350510)

PM

Patrick M.

Senior Enterprise Account Executive

> "Otherwise, it gets lost in the activity feed for that client."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

GL

Garlasco L.

Digital Marketer

> "The experience with HubSpot Sales remains helpful, and we increase our sales volume due to the assistance offered by the..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6209396)

Kristi A.

PR & Marketing Manager

> "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226)

[View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

## User interface

[Act!](https://www.capterra.com/p/175860/Act/)

3.90 (921)

4.54 (502)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Act!

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

HubSpot Sales Hub

30/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features)

### Recognition

Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports

HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HubSpot Sales Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

HubSpot Sales Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

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[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (502)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

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4.4

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[View full comparison](https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

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[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (502)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

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4.3

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4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (502)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub)

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Ease of Use

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[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (502)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

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Features

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4.4

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[View full comparison](https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

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[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (502)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

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[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

$15/month

Price

$250/month

4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/210630-214215/Kylas-vs-HubSpot-SalesHub)