Capterra Logo
Helping businesses choose better software since 1999

Apptivo vs Act!: Which is a better fit?

Updated on January 12th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 14,600 reviews from CRM users.
% Fit
Not enough reviews
Feature ratings
Contact Management
4.6
Sales Pipeline Management
4.5
Lead Management
4.6
Reminders
4.5
Customizable Fields
5.0
% Fit
Not enough reviews
Feature ratings
Contact Management
4.3
Sales Pipeline Management
4.0
Lead Management
3.8
Reminders
3.0
Customizable Fields
4.2
User satisfaction
4.4
User reviews712
Ease of use
4.2
Functionality
4.3
Value for money
4.7
Customer support
4.7
3.8
User reviews809
Ease of use
3.8
Functionality
3.8
Value for money
3.8
Customer support
3.5
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

We serve businesses of all shapes and sizes. From independent consultants to billion dollar enterprises, Apptivo offers over 60 business apps that are highly configurable for most types of companies.

Act! empowers small and midsize businesses to build and manage client relationships and leads, so you always have your pipeline of new, repeat, and referral business under control.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Robyn P
Membership Officer
5.0

Speaker 1: Hi, my name is Tracy. I'm a wedding planner and I give Apptivo five out of five, and for more reviews like this hit below. Before Apptivo, I was using Google Drive documents and it was just not working. It was for our email sequence follow up. It was very time consuming. I would have to copy and paste all of my follow up sequence. Now, with Apptivo, my world has changed. I have saved so much time and effort. I basically have it set up on the back end and we set it and forget it. It basically sends out emails every three to four days to our customers and we don't really have to constantly follow up with them. It does it for ourselves and it's amazing. I love it. So, I chose Apptivo because following up is very time consuming, and we get a lot of leads, which are brides, and we have to constantly stay on top of the leads that are coming in and tracking them throughout our sales cycle, and I just needed a better system to bring them from the lead process all the way to consultation, to booking. And Apptivo has just been a wonderful change for the better and I couldn't be happier. So, thank you, Apptivo. So, setting up Apptivo was pretty easy. We just had to go through our existing customer database and move all the contact information over, and once it was set up we just kind of went in and we decided what days we wanted to send out the follow up emails, and from there it's really been a dream. It's the best thing ever and I will be telling more people about it. I'm really happy with it. So, my best advice on if you're on the fence on whether you should get Apptivo or something else is, I would definitely get Apptivo. My assistant and I, we researched about five other platforms, and for the value, the money that we pay, I'm just blown away that it actually does what we need it to do, because we've researched other companies and it didn't do what we needed. So, I would say just do it because it's going to change your life. You're going to have your time back, which is amazing.

How Capterra sources reviews
View all video reviews
video-24a05537-6ec0-4865-4af6-08da32e14052
Rick K
Owner
5.0

Rick: Hi, I'm Rick. I own a construction company. I would give Act! five out of five stars. For more reviews like this, click below. Act! was solving the problem of keeping track of all of our contacts, potential sales customers, and just allowing us to keep in touch with them. The best thing about Act! is how well it works on my phone. I don't need to be in front of my computer in an office to use Act!. I just pull it up on my phone and I'm good to go. The only thing that kind of was not perfect about Act! was they weren't always upgrading the app fast enough, but the app, as a whole, it was really great. Every so often I would just want to see an update to the app and it would take an extra month or two, but we would always get all the updates we needed.

How Capterra sources reviews
View all video reviews
User interface
228915 video thumbnail}
1 Video
175860 video thumbnail}
1 Video
228915
5 screenshots
175860
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Apptivo

34/37
  • Customer Journey Mapping
  • Data Security
  • Lead Scoring
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Act!

34/37
Show CRM Software Features +

Apptivo

  • Best Value CRM
    Software (2022)
Apptivo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Act!
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Apptivo
  • By Apptivo
  • Located in United States
  • Founded in 2018
Act!
  • By Act!
  • Located in United States
  • Founded in 1987
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: