# Compare Act! vs monday CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare monday CRM and Act! based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/175860-245800/Act-vs-Monday-CRM --- # monday CRM vs Act! Features and Cost Comparison Last updated March 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: monday CRMAct!2/4 selected [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) [Act!](https://www.capterra.com/p/175860/Act/)[3.9 (853)](https://www.capterra.com/p/175860/Act/reviews/) [## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 441 Neutral 7 Negative 5 [## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (853)](https://www.capterra.com/p/175860/Act/reviews/) Starting Price $30.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 3.9 Customer Service 3.6 Reviews Sentiment Based on [853 reviews](#user-reviews) Positive 602 Neutral 100 Negative 151 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,267 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Data Security 3.5 Contact Management 4.5 Lead Management 4.6 Sales Pipeline Management 4.5 Activity Dashboard 4.6 78%Fit Feature ratings Data Security 4.7 Contact Management 4.4 Lead Management 3.9 Sales Pipeline Management 3.9 Activity Dashboard 4.4 User satisfaction User satisfaction 4.7 User reviews[453](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 3.9 User reviews[853](https://www.capterra.com/p/175860/Act/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.8 Customer support 3.6 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. Best for Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results. ## User reviews Pros & cons KT Ken T. Marketing > "The ability to tailor pipelines, automate follow-ups, and integrate with tools like Slack and Gmail has helped us streamline a..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) PB Patrick B. Business Development Specialist > "Something I don't like as much is the email feature, it feels clunky to me and unintuitive, and there are times where I have to..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) KK Kadance K. Office Manager > "It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team...." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) DL Dan L. Customer Care Specialist > "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) JR Jade R. Administrative Assitant > "It's been extremely helpful in organizing my daily work tasks, tracking progress within various teams, and tracking meetings and..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865248) VR Verified Reviewer CRM Manager > "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004) MM Marcelo M. CEO > "The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) AC Amelia C. Director of Impact > "I'm sure that monday has this capability, but it is taking me a bit longer to navigate it as it is less intuitive." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) VR Verified Reviewer Virtual assistant > "While it’s not the cheapest option, the amount of organization, time savings, and team coordination it offers can make it worth..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6874146) VK Veronika K. Administrator > "Its a bit cluttered, things are very close together and some things are difficult to access for my older coworkers." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865052) TC Tara C. Owner > "It allows us to keep track of our clients and as a small business this is very important as it’s just the 2 of us." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865127) VR Verified Reviewer Director of Sales and Marketing > "Some plug ins are difficult to integrate with Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) KK Kadance K. Office Manager > "It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) VR Verified Reviewer Brand and Product marketing lead > "There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6596662) VR Verified Reviewer Managing Director > "Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) MP Marlon P. Owner > "The cost - I can't purchase 1 seat as I am a solo operator." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595) VR Valerie R. Northwest Regional Manager > "I like the idea that the person who comes into my role after me will be able to access the entire history of customer..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) HF Haley F. Strategic Assistant > "I personally find the automations a little bit confusing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) TG Taylor G. Manager, Finance and HR > "It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7089128) BE Bakka E. invetory officer > "I wish they could refund me the subscription that i wasted while using this software." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6486902) KT Ken T. Marketing > "We've been using Monday.com CRM to manage our sales pipeline and team workflows, and overall it’s been a solid tool." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) Amanda G. Human Resources Generalist > "The inability to do content searches using MondayDoc is a notable omission from Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) VR Verified Reviewer Managing Director > "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) JM Jenn M. Executive Producer > "I form function is very basic and not visually appealing - I had planned to use it for lead capture of new prospects but it's..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3480186) JI Jenn I. Chief Experience Officer > "In less than a week I was able to set up the system and implement a fully automated system for deal management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) Amanda G. Human Resources Generalist > "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) MB Mark B. CEO > "I thought Monday CRM was very good and offered good Security, Value for Money, Customer Support, Email, Lead Management" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7042537) FA Francisco A. EA to the VP of Sales > "The way it is set up it gets to the point where you just have far too many boards and its hard to keep track of, you need boards..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3489840) VR Verified Reviewer Managing Director > "Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Keri K. Systems Manager > "This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) MM Marcelo M. CEO > "As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) Greg W. Operations Manager > "Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491188) KT Ken T. Marketing > "Great UI/UX for tracking leads and stages" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) DT Daichi T. Business Development Manager > "We often missed our client agreement due date because there is no platform to manage it with reminder or automation." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3476501) VR Valerie R. Northwest Regional Manager > "It organizes my contacts so neatly and makes partner management less overwhelming." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) TB Todd B. Director > "Monday.com has a bigger interface, which sometimes makes it harder to put as many things on a page as I wish." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491250) PD Pat D. Sr. Director, Finance > "Monday has been easy to work with and implement, works for multiple departments across the company, and makes project tracking..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6788475) Sam L. Broker Associate > "Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3499330) HF Haley F. Strategic Assistant > "The rep I spoke with was very patient with me, answered all of my questions, and even sent a video recording to explain something..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) JB Jenny B. Project Manager > "When you make copies, it’s a little annoying having to always delete the copy out of the copied item but otherwise LOVE MONDAY!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487482) JI Jenn I. Chief Experience Officer > "It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) MK Macy K. Marketing Manager > "Sometimes, when you upload files, it can be a bit glitchy and takes a while for another user to see." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487171) Avery C. Founder > "The functionality of Monday for the low cost is an enormous benefit to our organization." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865195) David O. Reviewer > "It may not be the best fit for larger enterprises or organizations with more complex sales processes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4401190) Ava H. Staff Software Engineer > "Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6556911) Keri K. Systems Manager > "On large boards, we begin seeing glitches, like time tracking not immediately working properly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) Rian M. Founder > "I really love the customization and Ui design." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6782595) Robin L. Founder, Consultant > "The system has crashed a few times due to technical errors and we do really rely on Monday.com so that hasn't been ideal." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477294) PB Patrick B. Business Development Specialist > "Overall i have had a good experience with monday, it helps me and my team stay organized and on the same page" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) SL Sangwoo L. Vice President > "Pro version is losing some features such as multi-level permissions" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491450) VR Verified Reviewer Managing Director > "We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) BT Benjamin T. Product Manager > "Lacks a good way to track activities and is buggy with a lot of data" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492545) VT Venita T. Founder, CEO > "Having the ability to connect my clients directly to their reports and setting up automated emails to manage customer relations..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4730487) EN Erin N. Partnership Lead > "I do get some error messages when trying to update tasks and change the view." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487382) BF Beatriz F. Mkt and sales manager > "I would like to sign up eventually because I really adapted to the tools and it has great use in daily tasks and projects..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6512462) LM Luke M. Owner > "Additionally, the expanded view of items is customizable but not the best." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477851) VR Verified Reviewer Managing Director > "For sure the best part is how quickly we got it up and running, with no consultants or long setup." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) SW Sean W. CDO > "The mobile app is buggy and often has connection issues. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492795) VR Valerie R. Northwest Regional Manager > "I think once I get into a rhythm with things it will be incredibly helpful and will make me far more efficient." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) Minsu K. CEO > "All board members are unable to copy workspaces." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4416140) AC Amelia C. Director of Impact > "The user interface is sleek and attractive, and I find the platform easy to navigate." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) TP Thomas P. Managing Partner > "Items that fall to the bottom of the lead tracking list get easily forgotten." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492118) PD Patricia D. Office Manager > "Very interactive, simple enough for all users and the visual is very appealing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865169) VV Vyshna V. technical project manager > "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186) YS Yitzy S. Founder > "The customer support is terrific and the user interface works really well." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865114) SL Stephanie L. Tour Manager > "However, we had months of inconsistencies and threads not logging." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491242) JI Jenn I. Chief Experience Officer > "The ease to set up and the workflow management of the CRM is very user friendly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) VR Verified Reviewer Company Relations Associate > "Sometimes you will put information in and it changes/doesn't save." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491180) MP Marlon P. Owner > "So far it has been very positive as I am still learning the whole landscape and what the CRM is capable of" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595) HK Hunter K. Founder | CEO > "Also, the mobile app is a bit redundant in my opinion." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491638) Ramon Antonio B. Owner > "I like it because I can set reminders, schedule actions based on events, and send follow-up emails automatically." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5049195) RS Ridwan S. CEO > "The mirror feature is not optimized." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3482792) DL Dan L. Customer Care Specialist > "This product is very easy to use. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) PD Payton D. sales > "We currently do not have it integrated with any other software or websites." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487544) VR Verified Reviewer Client Lead > "Its a great tool to make your PM and AI driven work" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6243048) JW Jake W. Asset Management Analyst > "The worst thing about monday is how easy it is to create too many monday boards." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3476469) Eudys Rafael M. Sales clerk > "I really like it, I was able to connect my Gmail account without problems and manage all my emails directly from the platform." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5064974) CD Coralie D. Creative Director > "This is quite frustrating when I'm wanting to check something and I've only got my phone on me." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3478545) VR Verified Reviewer Director of Sales and Marketing > "The automations are extremely user friendly and intuitive." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) RM Rylie M. Account Manager > "Integration was the hardest part about the Monday Sales CRM." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491697) [View Reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/) JS Jack S. Owner > "Full data management / CRM making it easy to systematically process the collection, storing, updating and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063) BC Brian C. Director > "By tying our database to online forms, we increase the risk of bad info overwriting good data." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161) JW Janet W. President > "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606) SM Scott M. Managing Director > "It not always accessible and sometimes locks us out for no reason so needs a customer service call." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325) RT Ron T. Owner > "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782) DB Danny B. Recruiter > "It has been one problem after another including an update that changed all the search functions without..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404) BN BRAD N. SALES ENGINEER > "This new form of note taking tool has helped to keep me on track with all of my customers." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335) VR Verified Reviewer Regional Sales Manager > "Slow operating and outdated, needs to be updated to join the 21st century." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141) KW Kevin W. Manager > "I like the software's ability to track my emails to clients for future reference." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) JR James R. President > "I have trouble if I have to move fields around." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048) KW Kevin W. Manager > "In my business, tracking calls and setting meetings is very important." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) SS Shawna S. Senior Manager Marketing and Business Development > "It can sometimes be a little buggy, especially at the company level and the marketing automation." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6771216) RW Robert W. Owner > "Additional features that support my marketing efforts and the improved Outlook integration are real time..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052) JR James R. Business owner > "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770) MF Myles F. Applications Engineer > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197) TF Thom F. Owner > "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) JL Jeffrey L. FA > "The product provides an excellent way to maintain a list of contacts." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918) JM Janet M. Real Estate Broker > "As a result, I often have to end the call and try again until I reach someone who can help." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106) SB Shonna B. Office administrator > "I have used ACT for over 10+ years and the upgrade is a huge difference from the old 16 version." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828) JH John H. Owner > "Cloud is useless at that point." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7040529) MT Mark T. President > "It has been an integral part of my business and has been an important factor in our success." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7039163) FL Frank L. Owner > "There's no integration between it, and Google Contacts, or the integration is not comprehensive..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410) RP Raymond P. President > "Always great love the product and when there has been a problem it is fixed quickly and with no effort." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7030510) JR James R. Business owner > "For example having to restart the program 11 times in one eight hour period of time because it crashed......." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770) RT Ron T. Owner > "It is so powerful so much more cost effective than it's big competitor. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782) TF Thom F. Owner > "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) JL Jeffrey L. FA > "I have used Act for many years and have built up a large data base. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918) DT Derek T. President > "When an update or new version is implemented, it is rarely a smooth transition. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6241549) SB Shonna B. Office administrator > "More modern and very similar to the old." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828) SB Stephen B. CIO > "a year ago, and no one has reached out to us from the client success team (or an equivalent) to check on us or..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6647306) NS Nadine S. Sales > "Wonderful experience, Capterra was so helpful, he updated my Act to the current version and I was back in..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6680121) LE Lance E. Owner > "My frustration was so high that I started contacting members of the ACT management team, up to including the..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6509749) JB Joanne B. executive assistant > "Ease of use - Customer service Support - \[sensitive content hidden\] went over and above to assist me. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068543) JR James R. Business owner > "Each time the customer service has gotten worse and the program updates have gotten more expensive. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770) JW Janet W. President > "ACT! is the most powerful, versatile and convenient business building tool I have ever found." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606) CR Claire R. Director > "I made a silly error uploading and couldn't figure out how to undo so I shall be calling on the onboarding..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6256937) Victor L. Owner > "I have also been able to customize the data fields to suit my company's needs." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6670148) MZ Maggi Z. Office Manager > "Sometimes it glitches and had no support from until recently." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6616710) VR Verified Reviewer Marketing Manager > "Best way for me to track lead funnel." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6879197) CC Christine C. Owner > "It has trouble opening on occasion which makes using it frustrating" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6278719) Abel A. Agent > "it allowed me to organize myself and manage my time and also a possibility to connect to outlook and keep the..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___5060100) DE Debbie E. Tour and Programming Manager > "The program does so much, that someone is not technologically savvy has trouble using all the features. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6493182) ES Eric S. IT Manager > "The product easily integrates with Outlook and most users find it easy to use. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6814842) BW Bruce W. vp > "Painful, again a techie must have taken over design role, a sales guy would keep in nimple." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6344244) KW Kevin W. Manager > "serves my needs well It is a great value for the cost." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) VW Veronica W. Managing Director > "Most of the problems seem to be keeping up with Microsoft." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6348998) ES Eric S. IT Manager > "Great support and customer satisfaction when it comes to their team and working with you and your environment" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6814842) LE Lance E. Owner > "However, on occasion something more difficult to rectify occurs. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6509749) TJ Terryl J. Vice President > "We recently converted to the online program to allow for easy coordination between partners." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6330293) GA Gerry A. Advisor > "they are not too quick to respond to the other companies developments" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6567958) SS Sam S. Owner > "Very simple, bare bones software that is as cheap as it gets compared to other CRMs." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6765959) LG Lance G. Operations Manager > "interface feels dated compared to other offerings, it does not feel like a modern CRM. If you're a long time..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6227638) Victor L. Owner > "into our office and it has been vital software for our customer relations department for over 25 years." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6670148) SM Sam M. CEO-Founder > "Too techy for me." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6688209) DS Danielle S. Co-President > "We like the easy of the system for entering information whether it is a contact, a meeting or an opportunity." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6719237) JG John G. Business owner > "My problem, not theprogram" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6474637) LA Lee A. Executive Director > "It's many features make relationship management easy." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6870566) MR Mia R. Head of Marketing and Vendor Management > "Quite slow to assign a flag to contacts (especially when flagging 10,000+)" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6202778) NA Nita A. Owner > "The mail merge is also a good tool for us." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6419749) Abel A. Agent > "impossible to change program colors and slow in any type of process no interface either" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___5060100) SB Shonna B. Office administrator > "Very easy to use and navigate." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828) TR Tonya R. President > "I would end up losing contacts as well as missing many of my customer needs." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6217116) DK David K. Territory manager > "ACT is very easy to learn and use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7112403) LG Lance G. Operations Manager > "Most of our customers have not taken advantage of the email marketing features, so can't speak to that." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6227638) DS DANIEL S. Managing Director > "Very good support today." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7038891) KE Karl E. Director > "ACT! is no longer available as a purchasable software but only as a subscription. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___5054620) DTM Deacon Tom M. Deacon > "I love how all is integrated." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7089713) KS Ken S. Proprietor > "It does not work with basic contact functions such as synchronising with outlook and gmail. Despite many..." [See full review](https://www.capterra.com/p/175860/Act/#GetApp___3072406) PW Paige W. Office Manager-Personal Assistant > "I have enjoyed getting to learn about Act and all the different features, but see that all of the new features..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6302535) DT Davina T. AGM > "Years worth of notes seem to be missing" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6025330) JF Justin F. DPM > "Has some good capabilities in CRM and email marketing" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6485305) Thomas D. President > "Support is spotty at best. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6052250) BL Brandi L. Loan Originator > "The Rep was very knowledgeable, courteous, and knew what he was doing to get the matter handled quickly." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6829985) WD Wayne D. Founder > "Much time was wasted learning to use ACT!'s power. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6180752) JT John T. President and CEO > "Easy access to several functions and reference information access." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6580805) KA Kurt A. Owner > "Has features we would not use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___5052633) BO Bob O. Sr. Account Executive > "I set up ACT myself and was up and running in minutes. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6884215) DS Darren S. Managing Director > "ACT now admit that other customers have problems with their marketing automation. Despite this we have been..." [See full review](https://www.capterra.com/p/175860/Act/#SoftwareAdvice___4438859) DT Derek T. President > "With the exception of updates or new versions, it is the best program on the market. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6241549) TB Tamar B. Clinical Quality Assurance Specialist > "The site glitches make the application quite cumbersome." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___3465755) [View Reviews](https://www.capterra.com/p/175860/Act/reviews/) ## User interface 4.69 (453) [Act!](https://www.capterra.com/p/175860/Act/) 3.86 (853) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important monday CRM Top features 37/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/245800/Monday-CRM/#features) Act! 36/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/175860/Act/#features) ### Recognition No recognitions have been awarded to monday CRM No recognitions have been awarded to Act! ### Deployment & support monday CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Act! Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details monday CRM - By monday.com - Located in Israel - Founded in 2014 Act! - By Act! - Located in United States - Founded in 1987 ## Popular Comparisons [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-245800/HubSpot-CRM-vs-Monday-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) $30/month Price $25/month 3.9 Features 4.4 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.5 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-245800/Salesforce-vs-Monday-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $30/month Price $20/month 3.9 Features 4.4 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.5 Features 4.3 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-245800/Zoho-CRM-vs-Monday-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $30/month Price $14/month 3.9 Features 4.3 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/204998-245800/Bigin-by-Zoho-CRM-vs-Monday-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $30/month Price $50/month 3.9 Features 4.3 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $12/month Price $19/month 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-245800/Pipedrive-vs-Monday-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $30/month Price $7/year 3.9 Features 4.5 3.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) $12/month Price $250/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/210630-245800/Kylas-vs-Monday-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $30/month Price $14.99/month 3.9 Features 4.6 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175860-178819/Act-vs-EngageBay-Marketing)