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Act! vs Meritto (Formerly NoPaperForms): Which is a better fit?

Updated on January 13th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 14,598 reviews from CRM users.
% Fit
Not enough reviews
Feature ratings
Contact Management
4.3
Sales Pipeline Management
4.0
Lead Management
3.8
Reminders
3.0
Customizable Fields
4.2
% Fit
Missing features
Feature ratings
Contact Management
4.5
Sales Pipeline Management
NA
Lead Management
4.6
Reminders
4.0
Customizable Fields
4.7
User satisfaction
3.8
User reviews809
Ease of use
3.8
Functionality
3.8
Value for money
3.8
Customer support
3.5
4.6
User reviews616
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.5
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Act! empowers small and midsize businesses to build and manage client relationships and leads, so you always have your pipeline of new, repeat, and referral business under control.

Higher Education Institutions, Universities, Colleges, Schools, Study Abroad Consultants, Coaching Centre, Vocational Training Institute

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-24a05537-6ec0-4865-4af6-08da32e14052
Rick K
Owner
5.0

Rick: Hi, I'm Rick. I own a construction company. I would give Act! five out of five stars. For more reviews like this, click below. Act! was solving the problem of keeping track of all of our contacts, potential sales customers, and just allowing us to keep in touch with them. The best thing about Act! is how well it works on my phone. I don't need to be in front of my computer in an office to use Act!. I just pull it up on my phone and I'm good to go. The only thing that kind of was not perfect about Act! was they weren't always upgrading the app fast enough, but the app, as a whole, it was really great. Every so often I would just want to see an update to the app and it would take an extra month or two, but we would always get all the updates we needed.

How Capterra sources reviews
View all video reviews
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User interface
175860 video thumbnail}
1 Video
No videos provided by vendor
175860
5 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Act!

Top Features
34/37
  • Customer Journey Mapping
  • Data Security
  • Territory Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Scoring
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Meritto (Formerly NoPaperForms)

28/37
Show CRM Software Features +
Act!
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Meritto (Formerly NoPaperForms)
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Act!
  • By Act!
  • Located in United States
  • Founded in 1987
Meritto (Formerly NoPaperForms)
  • By Meritto
  • Located in India
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