# Compare Act! vs Meritto 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Act! and Meritto based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175860-250169/Act-vs-Comprehensive-Admission-Suite

---

# Act! vs Meritto Features and Cost Comparison

Last updated May 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Act!Meritto2/4 selected

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (909)](https://www.capterra.com/p/175860/Act/reviews/)

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.6 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (909)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

JS

Based on [909 reviews](#user-reviews)

Positive

650

Neutral

107

Negative

152

[## Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.6 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [616 reviews](#user-reviews)

Positive

568

Neutral

35

Negative

13

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Feature ratings

Data Security

4.5

Contact Management

4.3

Lead Management

4.0

Sales Pipeline Management

4.0

Activity Dashboard

4.2

81%Fit

High performer

Feature ratings

Data Security

4.4

Contact Management

4.5

Lead Management

4.6

Sales Pipeline Management

4.8

Activity Dashboard

4.5

User satisfaction

User satisfaction

3.9

User reviews[909](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

3.6

User satisfaction

4.6

User reviews[616](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

Best for

From higher education institutions and K-12 schools to EdTech platforms, online degree programmes, study abroad consultants, coaching centres, and vocational training institutes, Meritto caters all.

## User reviews

Pros & cons

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and utilizing..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

DS

Dominic S.

Financial advisor

> "The contact management features are especially helpful, allowing us to keep detailed records of client interactions,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809)

PR

Paul R.

sales manager

> "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes telling..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

DM

Daniel M.

President

> "We are being slowly pushed into a cloud service that does not integrate well with how we store documents."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090)

DM

Dan M.

President

> "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems completely—whether..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LT

Lydia T.

Chief of Staff

> "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes; saying..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that offers a..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

TG

Tyler G.

Director of Business Development

> "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

LT

Lydia T.

Chief of Staff

> "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there weren't..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

LT

Lydia T.

Chief of Staff

> "Formatting issues with the notes section, and constant glitching."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

DM

Dan M.

President

> "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

AH

Andres H.

Sales Engineer

> "Crashes my outlook and often loses setting with Google Integration."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

PR

Paul R.

sales manager

> "The productivity and efficiency has freed up time to focus on getting more customers and service my current..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JF

Jennifer F.

Owner

> "The issues with time it takes screen to change when completing activities."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286)

RP

Rachel P.

Business Assistant

> "The amount of customization and details you can add to an email makes our emails unique. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

LB

Lori B.

president

> "I can't get it to sync with my Google calendar--just doesn't work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

VT

Vanessa T.

School Board President

> "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

AP

Andrew P.

VP

> "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone, tablet..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

RD

Regina D.

Administrator

> "The way the group emails feature works is less than idea."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

JM

James M.

REALTOR

> "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

RD

Regina D.

Administrator

> "For example, when using a mail merge, the formatting can be strange."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

BR

Barbie R.

Office Manager

> "I love being able to have all my contacts and information about my contacts all in one app."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231)

PR

PAUL R.

President

> "Act does not work well with the new version of MS Outlook."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

JR

Jim R.

Regional VP Sales, NA

> "Sometimes the features don't work properly requiring a restart."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time savers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

KA

Kevin A.

Sales

> "The desktop version is a very old format and data can be old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without getting so..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

BG

Bev G.

Director

> "We don't currently use it to it's full potential but are loving the way we can customise it to suit our business. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

MR

Micky R.

Operations Manager

> "I recommend it to my clients and usually setup a custom contact screen and fields for them."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

MT

Mike T.

Vistage Chair

> "I feel like I am sitting forever and often go to other tasks during wait."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154)

Kevin H.

Sr. Registered Client Service Associate

> "Sharing a calendar and viewing others event is helpful."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807)

JB

John B.

Senior Vice President

> "Don’t like high price increase after using for so many years with no assistance from ACT."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

TR

Tammy R.

Admin Sales management

> "I am able to use it for organizing out data for the most part."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

MR

Micky R.

Operations Manager

> "A few bugs that have been around for years and never fixed."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

KA

Kevin A.

Sales

> "Have used Act to keep up with vendors and customers, and the history is invaluable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and bizarre..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

MC

Marianne C.

Office Manager

> "Customer Support is responsive understandable and easy to understand when trying to provide support for complex..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

NA

Nita A.

Secretary

> "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes wind..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

MR

Micky R.

Operations Manager

> "Having groups and fields really make it possible to do so much."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

LB

Lori B.

president

> "The cloud version is clunky."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

AH

Andres H.

Sales Engineer

> "Good for keeping track of custoemrs"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

VT

Vanessa T.

School Board President

> "Customer Support was great when we were having trouble installing due to our internet."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

DM

Dan M.

President

> "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared to my..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

BG

Bev G.

Director

> "I had used Act many years ago and loved it. When it came to us needing CRM, we had tried a couple of free ones..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

TG

Tyler G.

Director of Business Development

> "The marketing automation is not easy to work with. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

RU

Russ U.

Representative

> "I find it very easy to schedule activities and maintain contact with the important people in my life!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7151350)

MR

Micky R.

Operations Manager

> "I love the desktop but really hate the online version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

TR

Tammy R.

Admin Sales management

> "Easy to organize lists once created for sorting and selection."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

SB

Shonna B.

Office administrator

> "I have used ACT for over 10+ years and the upgrade is a huge difference from the old 16 version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed.... among..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

NL

Nick L.

VP

> "I like that it keeps me organized and can set meetings. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

TF

Thom F.

Owner

> "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30 years."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

AP

Andrew P.

VP

> "The tech and support team respond fast to inquires and any help i may need!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

LB

Lori B.

president

> "Tech support told me there is no fix for this."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

NA

Nita A.

Secretary

> "I like the automatic saving feature best."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

SS

Shawna S.

Senior Manager Marketing and Business Development

> "It can sometimes be a little buggy, especially at the company level and the marketing automation."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6771216)

LB

Lou B.

Director

> "The product is very easy to work with and is continually updating to make using the database even more efficient."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136739)

SB

Stephen B.

CIO

> "a year ago, and no one has reached out to us from the client success team (or an equivalent) to check on us or..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6647306)

DM

Dan M.

President

> "ACT! is far more than just a CRM to my business—it has been a foundational operational tool for nearly 30 years."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LE

Lance E.

Owner

> "My frustration was so high that I started contacting members of the ACT management team, up to including the..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6509749)

GC

Geary C.

Managing Partner

> "It syncs to my Android with ease."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7137758)

JR

James R.

Business owner

> "Each time the customer service has gotten worse and the program updates have gotten more expensive. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

GC

Geary C.

Managing Partner

> "It syncs to my Android with ease."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7137758)

JW

John W.

Sales Representative

> "I have had problems with Outlook and Act!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7147276)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

RM

Rakshit M.

Marketing Executive

> "Meritto's forms are optimized for both desktop and mobile devices, allowing our employees and clients to access and complete forms anytime, anywhere."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6330737)

YK

Yashwant K.

Coordinator

> "lack of Mobile confirmationOne potential drawback with Meritto is that the platform can occasionally feel overwhelming due to the vast array of features and customization..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578785)

YC

Yuvraj C.

Technical Manager

> "Tracking leads and nurturing them through features like lead activity timelines, marketing automation, and analytics, which significantly streamline the admissions workflow."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6588150)

DMRSSR

Dr M R S Suryanarayana R.

Director Admissions

> "its look like a olden days meter auto concept ( no clear information what are all the services are available in meritto , when ever the client is raising the issue then they..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592201)

PS

Pallavi S.

Senior Associate

> "Meritto is a platform with strong customization and automation capabilities that streamline admissions and lead management. While it has a learning curve and can be..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580261)

AB

Adarsh B.

Suport

> "One aspect I liked least about Meritto was the occasional lack of customization options, which made it challenging to adapt the platform fully to specific organizational..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6641976)

PS

Pragya S.

Deputy officee

> "The ability to tailor application forms, workflows, and communication templates allows institutions to adapt the platform to their unique processes and requirements."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6317474)

VC

Vishal C.

Operation and Admission Manager

> "We are unable to know payment time in lead manager. And Many times it take time to update the payment on the application manager."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6334058)

DP

Daman P.

Education Counsellor

> "Meritto excels with its user-friendly interface, powerful analytics, seamless integrations, and top-notch support, making the admissions process highly efficient and..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6348347)

UD

Uday D.

Senior Academic Counsellor

> "sometimes there are some pop-up issues while calling to the customers because of it I am distracted a lot & because of this there is a negative impact also on customers..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572786)

AK

Annamalaisamy K.

Associate manager

> "Easy scoring methodology, also able to download and track the status of the entries made, however Navigation is little tough, based on the user login access the page can land..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572615)

ND

Naman D.

Educational Counsellor

> "Meritto's extensive customization options can be daunting for new users, and occasional integration glitches occur."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6346491)

DDG

Dr. Darshneel G.

VICE PRESIDENT

> "The platform excels in simplifying and automating the admissions process, offering valuable tools like lead management, personalized communication, and insightful analytics."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6593906)

BS

Bikrant S.

Senior Associate

> "Sometimes it's very slow to respond. When searching a particular filter, the page gets stuck and takes a lot of time to load. If too many windows are open, the main page..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6584144)

PJ

Pallavi J.

Senior Business Development Associate

> "What I found most impressive was their ability to digitize and automate traditionally paper-heavy processes, such as application submissions and admissions management."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6346993)

TV

Thejaswini V.

Document Verification

> "One downside I found with MERITTO was the initial complexity in setting up advanced features and workflows, which required a learning curve for full utilization."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6352276)

VS

Vijayendran S.

Head in charge Indian Admissions

> "The platform has greatly improved the efficiency of our admissions process and has provided us with the tools needed to better manage and analyze our data. Despite the..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6405990)

MA

Md A.

HRBP

> "Since it is a cloud-based platform, any connectivity issues can affect access, which might be problematic in areas with unstable internet"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6636042)

SB

Sakshi B.

Sales Executive

> "This is my first time using Merritto from the past 7-8 months and it has helped me a lot like how to organise my work, how to increase my efficiency, how to keep a track on..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6367934)

NK

Niraj K.

Educational Consultant

> "The initial setup and customization can be somewhat complex and time-consuming, which might require significant effort and learning for new users."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6357972)

MA

Md A.

HRBP

> "The platform covers the entire student lifecycle, from lead generation to final admission, which many institutions find convenient for managing everything in one place."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6636042)

SMS

Shaik Muhammad S.

Engagement Manager

> "Same type of templates we cannot use for Raw DBs, Leads and Enrolled Students."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6585791)

PS

Pragya S.

Deputy officee

> "From lead capture to admissions management to CRM integration, Meritto offers a robust platform that addresses the diverse needs of colleges, universities, and other..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6317474)

RG

Rahul G.

Director

> "Your compoany charged us the full amount once charged didnt bother to support us for installation as well as inspite of several reminders didnt refunded our amount."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6340706)

VG

Varalakshmi G.

Document verification

> "Pros: I particularly liked Meritto's seamless automation of admissions processes, intuitive interface for data management, and robust analytics that enhance decision-making..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6346522)

NK

Niraj K.

Educational Consultant

> "Integration with other software systems occasionally faces challenges, leading to potential data synchronization issues."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6357972)

TV

Thejaswini V.

Document Verification

> "One of the standout features of MERITO is its intuitive interface that simplifies task management and promotes seamless collaboration among team members."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6352276)

WM

Waseem M.

Managing Director

> "Additionally, integrating it with external platforms like once trying to integrate the API with Pur website was a bit challenging."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587636)

BK

Babloo K.

Educational Consultant

> "Meritto's digital form management capabilities have eliminated the need for physical paperwork, significantly reducing the time and effort required to complete various..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6347860)

AP

Anuja P.

Admission Counsellor

> "No as such things to mentioned but sometimes all fields are not available in student profile and needs to work on programme list as per institutions"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6349115)

GG

Ganesh G.

Asst.Director - Admissions and PR

> "I really loved the Comprehensive CRM, its Automation, Customizable Workflows, the much needed analytics and Insights, well built Integration Capabilities & User-Friendly..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592245)

SB

Sakshi B.

Sales Executive

> "What sometimes I don't like is it lags a lot some times and the app crashed few times which creates problem."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6367934)

DK

Dipti K.

ivr support

> "It enhances efficiency, provides valuable insights, and improves the applicant experience, making it a cost-effective and scalable solution for educational institutions."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6644554)

VKG

Vishal Kumar G.

Manager

> "Institutions operating in areas with inconsistent internet connectivity may face challenges due to the platform's reliance on being online."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6590973)

VR

Verified Reviewer

Process associate

> "Meritto facilitates communication between admissions staff and applicants through features such as automated email notifications and online portals."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6640623)

AM

Abhishek M.

Manager Outreach and Communication

> "Also if you have data more than 1 year data , dashboard shows discrepencies in data, which is not good so you have to manually maintain an excel sheet if at all you choose to..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6289628)

SA

Sparsh A.

Admission Consultant

> "Meritto improves the applicant experience by offering a user-friendly interface, clear instructions, and convenient access to application status updates and communications."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6343625)

DP

Daman P.

Education Counsellor

> "Meritto's extensive customization can be overwhelming, and occasional integration issues arise."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6348347)

NK

Neha K.

Marketing Manager

> "The \*follow-up function\* stands out as a key feature, allowing users to monitor their progress over time, stay on track, and ensure goals are being met."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6593862)

AS

Anjali S.

Admission Counsellor

> "don't have many filters, like we can't filter leads by campaign names. "

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6340703)

AK

Arun K.

Senior officer at LPU

> "According to me meritto has succeeded in covering all the different tasks on one platform like leads generation, admission conversion and performance analysis of a person"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6573538)

JM

Jahnavi M.

Admission counsellor

> "Not getting verified leads yet, but not receiving notification for every new lead added"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6529785)

KT

Kaushambhi T.

Client Servicing Executive

> "Overall, Meritto (formerly NoPaperForms) provides a solid platform for managing and streamlining admissions and recruitment processes, especially in the education sector."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580759)

AP

Advitha P.

Councillong

> "Cannot delate invalid leads and axassble inly through official email if"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6324981)

Amit K.

Marketing Manager

> "It is useful and effient platform to manage leads and admissiona with user friendly interface."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___7080877)

RC

Rubina C.

Head of Admin

> "Some features may not fully align with specific needs despite customization."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6574019)

PV

Pavan V.

Marketing Associate

> "This ensures that users can quickly navigate the platform without extensive training, making it accessible for teams of all sizes and technical expertise."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592364)

VK

Vandana K.

student engagement

> "overall is calling and dialing is good, recording is available that also good but the notes and remarks part is not good"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580150)

WM

Waseem M.

Managing Director

> "Its simple interface comparing to other CRMs like lead square allow our counselors to easily integrate it to our day to day work-flow."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587636)

DMRSSR

Dr M R S Suryanarayana R.

Director Admissions

> "its mixed experience i can say that dissatisfaction more than the satisfaction ( mean to say that unable to use 100 % features of meritto- its just because not aware and not..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592201)

SS

Shailesh S.

Manager Sales

> "We can easily track the productivity, track the leads with their lead score, also previous lead stage and first lead stage feature is damn good."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6326645)

RA

Ritu A.

Marketing Executive

> "It sometimes create hassle when data is not shown properly."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587158)

SS

Satyendra S.

Head of department

> "Overall meritto provides comprehensive solution for the colleges to be able to attract maximum clients and convert them through Meritto customer life cycle."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578773)

VR

Verified Reviewer

Process associate

> "Some users find Meritto to be expensive, especially for smaller institutions or those with limited budgets."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6640623)

AM

Asha M.

Admin officer

> "I am Using meritto from last 12 months in my workplace, it is easy to use software with top of the line workflow management tool, also scheduling task in meritto is quite..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6308952)

HG

Hardik G.

Director Admissions

> "The cost of integration for each product is very high and varies from customer to customer"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6357576)

JA

Jobair A.

Marketing Manager

> "most advanced SaaS-based Enrolment Automation Platform, serving top academic institutions.t makes the enrollment process easy and efficient."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6366828)

PS

Pahulpreet S.

Career Counseling

> "The reminder feature and the on call add lead display feature doesn't work properly, also since last month I'm unable to make a call through CRM"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6018551)

JS

Jyoti S.

Education Councellor

> "The wide range of field types and customization options allow us to capture all the information we require."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6330619)

SS

Satyendra S.

Head of department

> "Customer Service and Support is too slow to timely resolve the issues"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578773)

LS

Laxmi S.

IST

> "Onboarding and User Interface,,The platform is designed with a user-friendly interface, making it simple for both managers and learners to navigate."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6588160)

PP

Pranav P.

ASSISTANT PROFESSOR

> "LEAD IS NOT PROPERLY ORGANIZED, Relevant lead was not available"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6316154)

UD

Uday D.

Senior Academic Counsellor

> "it's convenient for the user there are many features like customizable filters in Meritto which help me a lot during my work //integration"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572786)

WC

Warren C.

DIRECTOR

> "Lacks some features for Study Abroad agents"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580147)

BG

BINDHU G.

Business Development Executive

> "Leads nurturing & engaging is very simple meritto apps gives over all information about a particular lead & it helps to user to deal smoothly with a lead"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6317348)

YM

Y M.

BDE

> "Invalid leads cant be deleted"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6325029)

NK

Neha K.

Marketing Manager

> "The platform’s \*paperless\* approach and strong \*data security\* make it both environmentally friendly and secure, which is a big plus in today's digital world."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6593862)

Swapnil S.

Mental health associate

> "While handling the long call, half of the details are filled. but, while on the call NPF logs out automatically, making it difficult to find the lead and update the..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___4926410)

SK

Sharvan K.

MARKETING

> "The platform is highly efficient and streamlines the entire enrollment process, saving time and effort for academic institutions."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6370491)

RS

Ramesh S.

Sen. Associate

> "Its Meritto speed I am concerned about sometimes it's goes as slow as possible"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6321829)

KT

Kaushambhi T.

Client Servicing Executive

> "This makes it a comprehensive tool that reduces the manual work typically involved in admissions, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580759)

AG

Aditi G.

Subject Matter Expert

> "Some users might perceive NPF Meritto as deficient in key features or tools necessary to meet their operational requirements, potentially limiting its utility in their..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6170084)

TS

Tejaswini S.

Manager

> "It has made complex processes simpler and more transparent, though a few tweaks in usability and cost accessibility could make it even better."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6597633)

AK

Avinash K.

Business Head

> "The license cost and setup cost was very high compared to other similar products."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6338795)

PK

Pawan K.

Senior Executive - Digital Business

> "Overall UI is very user friendly with seamless navigation through the portal along with easy to use filters and the reporting and analytics features provide clear insights..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6577480)

RA

Rohit A.

Online counselling

> "It lags and sticks sometimes need to improve this"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6350805)

VS

Vijayendran S.

Head in charge Indian Admissions

> "The comprehensive features and benefits far outweigh the initial hurdles, making it a valuable investment for any institution looking to streamline their admissions..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6405990)

KK

Konen K.

Admissions counsellor

> "application is a bit slow, needs improvement in this."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6444167)

VKG

Vishal Kumar G.

Manager

> "Advanced analytics and reporting capabilities help track performance and optimize campaigns."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6590973)

ER

Emmanuel R.

Assistant Manager

> "The mobile application isn't as user-friendly."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6595029)

[View Reviews](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

## User interface

[Act!](https://www.capterra.com/p/175860/Act/)

3.89 (909)

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)

4.59 (616)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Act!

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

Meritto

Top features

37/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#features)

### Recognition

Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Meritto

### Deployment & support

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Meritto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

Meritto

-   By Meritto
-   Located in India
-   Founded in

## Popular Comparisons

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

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[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

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4.4

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[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

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[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

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Contact vendor for pricing

Price

$100/month

4.5

Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/135075-250169/Classe365-vs-Comprehensive-Admission-Suite)

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

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[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

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[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

vs

[TUIO](https://www.capterra.com/p/173831/Tuio/)[4.63 (200)](https://www.capterra.com/p/173831/Tuio/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

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Features

4.3

4.6

Ease of Use

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[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$30/month

Price

$50/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

vs

[Classter](https://www.capterra.com/p/155900/Classter/)[4.64 (115)](https://www.capterra.com/p/155900/Classter/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/155900-250169/Classter-vs-Comprehensive-Admission-Suite)

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$30/month

Price

$7/year

3.9

Features

4.5

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM)

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

vs

[Alma SIS](https://www.capterra.com/p/133283/Alma/)[4.55 (452)](https://www.capterra.com/p/133283/Alma/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/133283-250169/Alma-vs-Comprehensive-Admission-Suite)

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.3

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-175860/eWay-CRM-vs-Act)

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

vs

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130199-250169/LeadSquared-vs-Comprehensive-Admission-Suite)