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Everbridge serves organizations large and small teams in Public Safety, Financial Services, Healthcare, Higher Education, Transportation and Federal markets.
Dialog Health's HIPAA-compliant texting solutions are used by Fortune 500 Hospitals, Health Systems, Provider Groups, Urgent Care, Ambulatory, Insurance Companies, HR Departments, and Call Centers
It has been good and beneficial to help everyone stay informed.
I dislike having to have the app on my phone for something occasionally/rarely needed.
It definitely is a great way to notify large groups of people particularly with alerts that could pertain to safety for everyone to be aware of.
The training was lengthy and difficult. It was also very hard to focus on listening to training sessions with a computer voice and not an actual recording or teacher.
I use this product often during the week and am very pleased with it.
Repeated updates can be annoying. Instead of a single message, every update is sent whether or not information changes.
I liked the ability to be able to record your own voice for phone call messages.
Based off of the preconfigured business rules, Everbridge covers emergency alerting for IT outages, Cyber Security Breaches, Power Outages and Major IT Escalations.
I love the ease of communicating with patients. I try to answer their questions and being able to text is a great feature.
So far, I don't think there is anything I dislike about Dialog Health.
I like the fact that you can have patient interaction if they needed any help you can help.
Since its implementation, we have had fewer cancellations and no shows which impacts our surgical schedule tremendously.
This texting platform has exceeded my expectations... amazing open/response rates.
When patients don't read text message completely and misread the information given about appointment time/procedure prep.
I like how easy it is to contact patients and communicate with them.
In the past we have run into several issues with being charged for consoles that were no longer in use. This seems to have been resolved after working with our contact.
Everbridge Mass Notification
Top FeaturesDialog Health
Everbridge Mass Notification
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Dialog Health
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