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Mingo supports manufacturers who need visibility without a ceiling, hardware to bring older machines into the 21st century, and an interface that doesn’t not require a dedicated IT staff to maintain.
Telecommunications, Wireless and IoT, Audio-Visual Installers, Security and Alarm Integrators, Managed Print Providers, and Service Providers
It is getting more and more important with integration with other systems like ERP and other systems and Sensrtrx has a good solution for this need.
Does not work well when you have co part and you want to run only one part on the machine as this is reducing the OEE unless you adjust manually.
The rep is very clever, resourceful, and determined to find solutions to every challenge posed to him, all with a great and easy to work with attitude.
The extreme configurability has a downside, so many options and variables to learn. As a relatively new user I'd prefer a simpler starting point.
Great technology, great solution by the support team. Really understanding the needs of manufacturers and how to drive visual solutions and ease of use.
Fairly difficult to implement. Especially when your manufacturing floor is not very transparent to radio signal.
Excellent team of people that took the time to learn about our needs and our opportunities, then show us a path forward to getting the information we needed to get better in a multitude of areas.
The data coming from a DXM to Sensortrx was not reliable. Spent alot time narrowing down the problem.
Completely stable and user friendly platform. They are constantly improving the product in a good way.
Our experience was so bad that the high points of the software were overwhelmed by the poor support and complete lack of attention from their higher-ups.
Full-featured CRM & PSA which has good service ticketing, good workflow automation, good custoer and employee portals, good email analytics, and every other feature you could ask for.
Overall average experience due to the lack of versatiliy and add on use as a CRM system, the mobile app was rudimentary. We moved away from Tigerpaw after a few years.
Workflows are also a very powerful tool within this system that we use extensively to automate operations. It's easily the best and the most affordable platform we have used.
Much of what I read and see regarding negative feelings comes from a place beyond the control of Tigerpaw.
I am very grateful to have a team of people who work so hard for us every day. The team treats us like we matter, they care if we are happy and we are much more than a ticket number to them.
Expensive software and we wasted a lot of money.
Mingo Smart Factory
Top FeaturesRev.io PSA
Mingo Smart Factory
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Rev.io PSA
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