# Compare AlertMedia vs OnPage Incident Management System 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AlertMedia and OnPage Incident Management System based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/176123-176637/AlertMedia-Mass-Notification-vs-Incident-Management-System

---

# AlertMedia vs OnPage Incident Management System Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AlertMediaOnPage Incident Management System2/4 selected

[AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

[OnPage Incident Management System](https://www.capterra.com/p/176637/Incident-Management-System/)[4.6 (40)](https://www.capterra.com/p/176637/Incident-Management-System/reviews/)

[## AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

JL

SS

RR

Based on [151 reviews](#user-reviews)

Positive

149

Neutral

2

Negative

0

[## OnPage Incident Management System](https://www.capterra.com/p/176637/Incident-Management-System/)[4.6 (40)](https://www.capterra.com/p/176637/Incident-Management-System/reviews/)

Starting Price

$13.99/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

JC

KC

LG

Based on [40 reviews](#user-reviews)

Positive

39

Neutral

1

Negative

0

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Emergency Notification Software

Best performer

31 / 33

Only AlertMedia

-   Event Triggered Actions
-   Geolocation
-   Real-Time Monitoring

27 / 33

User satisfaction

User satisfaction

4.8

User reviews[151](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.9

User satisfaction

4.6

User reviews[40](https://www.capterra.com/p/176637/Incident-Management-System/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$13.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Healthcare, Manufacturing, Tech, Financial / Banking, Legal Services, Construction, Utilities, Retail, Freight / Transportation, Hospitality, Sports & Entertainment, Nonprofits, and more.

Best for

OnPage serves IT professionals with fast, reliable incident management, instantaneous critical alert delivery, IT on-call management and escalation policies.

## User reviews

Pros & cons

JL

Josh L.

Sr HRIS Analyst

> "We don't need to send notifications all the time, but being able to stay updated on anything happening near our offices or employees area of..."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6487867)

TR

Tova R.

Manager, Communications

> "Event pages did not work for our population and the way we configured the system."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6110352)

SS

Stan S.

Sr. Mgr. Enterprise Risk Management and Business Continuity

> "In crisis situations, timing is so very critical and the AlertMedia tool is structured in a manner that allows MASS push notifications in..."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4994886)

SH

Shannon H.

Director, Security and Safety

> "Lack of information/intelligence."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6584708)

RR

Robert R.

Director of Health and Safety

> "The overall experience has been exceptional, AlertMedia staff are wonderful and responsive, the product/service is easy to use, and it has..."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6717383)

ED

Erik D.

Business Systems Analyst

> "Reply system could use improvement - it's not always clear what kinds of notifications users can respond to, and it's not the easiest to..."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4852437)

SH

Scott H.

Sr Analyst

> "Our organizations overall experience with Alert Media, from our users experience to our administrative experience, has all been very..."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797743)

BS

Bill S.

Mgr Compliance, Codes & Standards

> "No issues with software but are at the mercy of cell phone providers on text messages which can be slow or delayed when received."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3728963)

RM

Robert M.

GSOC Lead

> "Good reporting and analyst access 24/7 when we need additional details"

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797782)

WH

Will H.

Safety Manager

> "We have to have them in the system for evacuation reasons, and we cant make up a number or email or use a supervisors email, the system..."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3351749)

LS

Linna S.

ERP Lead

> "My favorite feature though is the fact that I can see in real time what devices were unable to receive my messages."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___5060652)

JPM

Jason Paul M.

Dispatch Supervisor

> "AlertMedia must be killing the competition in leading the ‘response’ metrics."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4862538)

NR

Nicholas R.

Senior Manager, Facilities

> "The customer success team and the entire AlertMedia staff is simply the best you will ever work with."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797597)

WH

Will H.

Safety Manager

> "Some employees don't want an email or phone call or text or alert from the app and would rather just follow their coworkers."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3351749)

BS

Bill S.

Mgr Compliance, Codes & Standards

> "Use Share Point forms to initiate sending of messages that are customized and have data metrics that provide great trends as to what types..."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3728963)

JB

Jennifer B.

HRIS Analyst

> "Could be a personal issue, but I'm unable after multiple attempts to successfully upload our team member file without overwriting our..."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2794284)

AP

Anthony P.

Director, EHS

> "Very impresssed with the product and service and the 24 hour help desk!"

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797873)

RK

Randy K.

Application Administrator

> "There are periodic issues with our Single Sign On (SSO) connection with the application."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2681714)

AS

Alex S.

Continuous Improvement Coordinator

> "The sales team was never pushy, and the implementation team was always patient and available for guidance. "

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6698808)

JM

JaeSung M.

Systems Developer

> "API guideline has some URLs that didn't match the example code in Github"

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2682498)

AB

Allen B.

EHS Coordinator

> "The dashboard is simple to use, creating alerts per building is much more helpful, then putting out an all company message."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4993313)

JW

Josh W.

Director of Human Resources

> "If you are looking for something that is intended for individual notifications, this does not work well. "

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2683861)

KN

Kalon N.

Operations

> "Great User Interface and was easy to implement based on our QA team."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6772112)

TG

Taylor G.

Executive Assistant

> "Admins of the Alert account are not aware of this issue from the dashboard, only through their users."

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2681668)

TH

Travis H.

HRBP

> "Day or night they are always ready and willing support us through any crisis!"

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797671)

CH

Cory H.

Director of Safety and Security

> "That is does not translate to multiple languages"

[See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2660207)

[View Reviews](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Not enough reviews

## User interface

4.83 (151)

[OnPage Incident Management System](https://www.capterra.com/p/176637/Incident-Management-System/)

4.63 (40)

### Features

AlertMedia

Top features

31/33

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Campus Notifications
-   Chat/Messaging
-   Communication Management
-   Contact Database
-   Contact Management
-   Email Alerts
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Incident Management
-   Interaction Tracking
-   Mass Notifications
-   Mobile Access
-   Mobile Alerts
-   Multi-Channel Communication
-   Multi-Language Alerts
-   Push Notifications
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Risk Alerts
-   Scenario Planning
-   Scheduling
-   SMS Messaging
-   Templates
-   Third-Party Integrations
-   Two-Way Communication
-   User Management

[See all features](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#features)

OnPage Incident Management System

27/33

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Campus Notifications
-   Chat/Messaging
-   Communication Management
-   Contact Database
-   Contact Management
-   Email Alerts
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Incident Management
-   Interaction Tracking
-   Mass Notifications
-   Mobile Access
-   Mobile Alerts
-   Multi-Channel Communication
-   Multi-Language Alerts
-   Push Notifications
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Risk Alerts
-   Scenario Planning
-   Scheduling
-   SMS Messaging
-   Templates
-   Third-Party Integrations
-   Two-Way Communication
-   User Management

[See all features](https://www.capterra.com/p/176637/Incident-Management-System/#features)

### Recognition

AlertMedia is recognized as a top-rated tool in 2 Capterra Shortlist reports

OnPage Incident Management System

Best Value Emergency NotificationSoftware (2023) 

### Deployment & support

AlertMedia

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OnPage Incident Management System

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AlertMedia

-   By AlertMedia
-   Located in United States
-   Founded in 2013

OnPage Incident Management System

-   By OnPage
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

vs

[RedFlag](https://www.capterra.com/p/175898/RedFlag/)[4.83 (52)](https://www.capterra.com/p/175898/RedFlag/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.8

Features

4.8

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175898-176123/RedFlag-vs-AlertMedia-Mass-Notification)

[AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

vs

[Hyper-Reach](https://www.capterra.com/p/245868/Alertcycle/)[4.73 (33)](https://www.capterra.com/p/245868/Alertcycle/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.8

Features

4.6

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/176123-245868/AlertMedia-Mass-Notification-vs-Alertcycle)

[AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

vs

[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.47 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Contact vendor for pricing

Price

$25/month

4.8

Features

4.4

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/145848-176123/Ez-Texting-vs-AlertMedia-Mass-Notification)

[AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

vs

[Regroup Mass Notification](https://www.capterra.com/p/166388/Day-to-Day-Notification/)[4.46 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/)

Contact vendor for pricing

Price

$500/month

4.8

Features

4.2

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/166388-176123/Day-to-Day-Notification-vs-AlertMedia-Mass-Notification)

[AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

vs

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (155)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

Contact vendor for pricing

Price

$11.55/month

4.8

Features

4.5

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/170236-176123/OpsGenie-vs-AlertMedia-Mass-Notification)