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Okendo vs Climbo: Which is a better fit?

Updated on October 27th, 2024
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Summary
Key features rated by users
Features selected based on 3,348 reviews from Review Management users.
% Fit
Feature ratings
Review Request
4.7
Negative Feedback Management
4.7
Review Monitoring
4.8
Response Management
4.7
Review Notification
4.6
% Fit
Not enough reviews
Feature ratings
Review Request
4.6
Negative Feedback Management
4.7
Review Monitoring
4.8
Response Management
4.9
Review Notification
4.9
User satisfaction
4.8
User reviews212
Ease of use
4.8
Functionality
4.6
Value for money
4.6
Customer support
4.8
4.1
User reviews20
Ease of use
4.6
Functionality
4.2
Value for money
4.3
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Okendo is used by 11,000+ of Shopify's fastest-growing brands.

SEO Agencies

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Rachel D
Owner
5.0

Rachel D.: Hi, my name is Rachel. I'm the owner and founder of Midori Bikinis, and I give Okendo a five out of five star rating. Before using Okendo, we used Yotpo, we used Judge.me, and a native Shopify integration for reviews. As far as Okendo, the pricing was really competitive at the time for all the features it offered. We were coming from Judge.me, which was really great for Shopify in more of a basic setting, but Okendo offered a lot of different features that we were really looking forward to using. And then from there, they actually grew to include loyalty as well as customer rewards. The integration with Okendo was really simple. We downloaded the app through Shopify and then we worked with their team to ensure everything was set up correctly, but it actually set up just through the theme settings and Shopify 2.0 simply on its own. So we want to do a few custom differences from there to really match the feel of our site, and they went ahead and assisted us with that. The full integration and setup was no longer than a day. I would highly recommend Okendo as a review platform just in terms of simplicity and customer service. You're not going to find an app out there with a better team to work with. I would highly recommend coming into it with an open mind for all the new tools and features that they're going to be bringing out. We've been honored to be involved in some of their beta programs that have really helped extend our program here at Midori Bikinis.

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User interface
176189 video thumbnail}
1 Video
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1 Video
176189
5 screenshots
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1 screenshot
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

Okendo

23/50
  • Activity Tracking
  • Alerts/Notifications
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • CRM
  • Customer Experience Management
  • Customizable Templates
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • SEO Management
  • SMS Messaging
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Visual Analytics
  • Website Integration
  • Activity Dashboard
  • API
  • Campaign Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Email Reminders
  • Multi-Channel Campaigns
  • Negative Feedback Management
  • Performance Metrics
  • Ratings/Reviews
  • Reporting & Statistics
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Media Integration
  • Social Sharing
  • Third-Party Integrations
  • Widgets
See All features
Hide Review Management Software Features -

Climbo

Top Features
40/50
Show Review Management Software Features +

Climbo

  • Best Value Review Management
    Software (2023)
Okendo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Climbo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Okendo
  • By Okendo
  • Located in Australia
  • Founded in 2016
Climbo
  • By Climbo
  • Located in Italy
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