# Compare CareStack vs Dentrix Ascend 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Dentrix Ascend and CareStack based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/176206-177828/CareStack-vs-Dentrix-Ascend --- # Dentrix Ascend vs CareStack Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Dentrix AscendCareStack2/4 selected [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.8 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) [## Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 3.9 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment AB AB Based on [234 reviews](#user-reviews) Positive 191 Neutral 24 Negative 19 [## CareStack](https://www.capterra.com/p/176206/CareStack/)[4.8 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting Price $698.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment RW Based on [198 reviews](#user-reviews) Positive 192 Neutral 4 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,952 reviews from dental software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 65%Fit Missing features Feature ratings HIPAA Compliant NA Appointment Management 3.9 Claims Management 3.4 Patient Records Management 3.6 Confirmations/Reminders 3.8 88%Fit High performer Feature ratings HIPAA Compliant 4.9 Appointment Management 4.7 Claims Management 4.5 Patient Records Management 4.7 Confirmations/Reminders 4.6 User satisfaction User satisfaction 4.1 User reviews[234](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Ease of use 4.2 Functionality 3.9 Value for money 4.0 Customer support 4.3 User satisfaction 4.8 User reviews[198](https://www.capterra.com/p/176206/CareStack/reviews/) Ease of use 4.5 Functionality 4.7 Value for money 4.7 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $698Per User, Per Month - Free version - Free trial Best for Best for Dentrix Ascend is used by dental practices, dental service organizations, dentists, office managers, and dental staff. Best for Multi-site Group Dental Practices, DSOs, Solo Practices and Startups in US. ## User reviews Pros & cons AB Amanda B. Business Manager > "A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) SF Susan F. OWNER > "The xrays features did not work alot of the time.....variable and we could not get the intraoral camera..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561) AB Amanda B. Business Manager > "I was drawn to it because it has charts and hyperlinks on the landing page." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) SF Susan F. OWNER > "The system did not work for more than 2 days before glitches came up we spent hours on phone with their..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561) WG Wesley G. CEO > "Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953) AB Amanda B. Business Manager > "Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as we..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) AB Amanda B. Business Manager > "It revolutionized our office flow and has saved us so much time and hassle." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) SK Sheila K. Office Manager > "You cannot change insurance companies without going through 15 - 20 minutes of navigation, There is NO..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___5050277) Nicole H. Regional Manager - CEO > "Overall our experience has been wonderful from the dedicated conversion team to help with imaging and..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074993) SB Shannon B. Office Manager > "Treatment plans never calculate correctly." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___6486297) WG Wesley G. CEO > "Their professionalism and positive attitude make every interaction smooth and reassuring." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953) RH Roxanne H. Financial and Scheduling Coordinator > "We were completely locked out until I had someone remote in to my laptop at home and fix it." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6292410) AB Amanda B. Business Manager > "Dentrix Ascend has a modern interface that is easy to use." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) JH Jerry H. Administrator > "When there are issues, it takes hours to get through to help desk for assistance. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663) EC Esther C. Dental Hygienist > "Great for practice management and organized." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6557668) EM Erica M. Registered Dental Hygienist > "We have our system send texts to leave our office a review once the appointment is completed, so the..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792) JSA J Scott A. Dentist > "Great when I have multiple offices and w with Covid being cloud based we could always access" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736) JK Jennifer K. Doctor > "Inability to run finance charges with statements. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3872305) JH Jerry H. Administrator > "Being cloud based is nice. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663) AA Arwa A. Dentist > "Ledgers are off, x-rays take forever to load, treatment plan signatures are lost constantly." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395) JP James P. CEO > "Ascend allows us to seamlessly work in each office from our home office. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731) TS Tracy S. Centralized Billing Manager > "Stalling, slow downs, having to log out/close out and log in or refresh multiple times per day. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2913454) VC Veronica C. Director of Operations > "I also love the dashboard, it shows what claims need to be worked on and helps keep the team on track." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2846561) WT William T. Chief Financial Officer > "The reports and dashboards are inaccurate and vary based on time run." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3497176) JSA J Scott A. Dentist > "Cloud based and the easy access from any smart connected device" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736) LB Lisa B. RDH > "It is not intuitive like regular dentrix, it has taken two years of use for it to feel useful, and two..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288) RA Rassa A. Pediatric dentist > "I especially love that it is constantly changing and updating to user request and needs. If i had to do..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854303) EM Erica M. Registered Dental Hygienist > "I don’t like how I cannot schedule a recare appointment without completing today’s appointment first." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792) MJ Manisha J. DDS > "cloud based so it makes access to records from home much easier" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853749) LB Lisa B. RDH > "Sadly, it’s not easy for treatment planning either which effects patients booking for treatment." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288) SC Stacy C. office Manager > "Ascend is constantly updating with new features to make my job easier." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860543) JM Jodi M. Pediatric Dentist > "Should not be able to appoint inactive patients without first changing them to active." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2845417) IW Irene W. office manager > "It is user friendly when it comes to booking appointments or looking for procedures." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853944) SR Shatia R. Dental assistant > "One simple thing I don’t like is I can’t change the color of events." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860800) EM Erica M. Registered Dental Hygienist > "I also love the new clock-in/clock-out feature." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792) MP Marisa P. RDH > "Least of all, I disliked that this system did NOT integrate with our previous system Easy Dental." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844761) JP James P. CEO > "The skill level in our offices has improved dramatically." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731) BT Bethany T. Office Manager > "Switching primary and secondary insurance is very difficult and time consuming" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853463) CH Cynthia H. Account Manager > "I like that I can log in anywhere." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2855697) AB Ashley B. Office Leader > "Recare system can be a little tricky with non tech savvy staff" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861050) MK Michael K. Dentist > "X rays very compatible" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861062) AA Arwa A. Dentist > "Ascend issues are far too many to count." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395) JP James P. CEO > "We have been very pleased with the constant updates and improvements." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731) SG Sonya G. Practice Admin > "Many insurance plans we use are not supported neither in eclaims nor attachments in Ascend. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147) AP Anita P. Owner/Dentist > "Very user friendly, even our older employees caught on quickly and adapted." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853632) KD Kelsie D. Dental hygienist > "I do not like how hygiene Rec are is defaulted to every 4 months for a prophy." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843513) JP Jonathan P. Associate General Dentist > "Nice display and functionality" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860368) DZ David Z. Dentist > "I don’t want to be notified unless something major in medical and I don’t want to check don’t ask again" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851) DM Danny M. Dentist > "I like most the continuing updates and additions of new features based on what customers need." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843611) SG Sonya G. Practice Admin > "Building the report needed is time consuming and confusing. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147) SC Stacy C. office Manager > "My overall experience with Ascend has been great, and I am sure that will continue to improve as new..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860543) DM Deborah M. Dentist > "Help is nowhere to be had, avoid at all costs!" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2738522) [View Reviews](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) RW Robin W. Executive Marketing Assistant > "From a dental marketing perspective, its versatility—spanning scheduling, analytics, and patient engagement—makes it incredibly useful for both..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7052701) VR Verified Reviewer Dentist > "Bug reporting is inefficient—they ask for explanations and replication steps even when clear screen recordings are already provided. Despite..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757) BL Bethany L. Marketing Coordinator > "Our office implemented CareStack at the beginning of this year as part of our search for a true all-in-one practice management system that could..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173) VR Verified Reviewer Dentist > "It feels like the software was not designed with actual dentists or clinical workflows in mind. If your practice is considering switching to..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757) VR Verified Reviewer Dentist > "CareStack offers a high degree of customisation for many smaller or non-essential features, and there are often multiple ways to complete the..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757) PH Paula H. Dental Implant Coordinator > "Reports do not print in date order, do a better job communicating with updates and how it will affect or help you daily, not having someone in..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7026668) SM Shannon M. Office Manager > "I like the features with insurance filling, and attachements for the claims, auto posting of payments, and patients having a online payment..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6877464) VR Verified Reviewer Dentist > "As a practicing dentist, my overall experience with CareStack has been consistently frustrating. While it offers flexibility, it lacks the..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757) PH Paula H. Dental Implant Coordinator > "Ease of scheduling patients and communication with the patients, multiple ways to complete tasks, can work from anywhere, the task manager is..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7026668) CC Cristy C. Billing Insurance Coordinator > "The billing is a bit complex for patients to understand, I've had a number of calls spent explaining what is being shown." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7097858) LR Lauren R. Diretor of Operations > "CareStack has helped us simplify our office workflow by reducing the number of systems we need to log into each day." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7144560) CB Carla B. Front Desk Admin > "The number of features can be overwhelming at times. and certain processes like treatment planning can be long." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7130515) BL Bethany L. Marketing Coordinator > "Their knowledge, responsiveness, and attention to detail gave us a great deal of confidence in our decision to move forward with CareStack. As..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173) JH Jasmine H. office manager surgical dental assistant. > "Some of our patients do struggle with the patient portal, and receiving their access codes." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7103193) NW Naseré W. Office Manager > "The practice and patient management features are incredibly intuitive, streamlining everything from scheduling to clinical charting." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7086932) VR Verified Reviewer Dentist > "Multiply that across multiple procedures and patients, and it becomes a major time drain." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757) TJ Tucker J. Office Manager > "We’ve found the handling of forms and notes to be efficient and customizable, and the reporting features give us insight we’ve never had before." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080) SL Shae L. operations > "The Ledger and insurance posting is not as user friendly to read to the average office staff." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7139490) TJ Tucker J. Office Manager > "The reporting features provide valuable insights that help us make better decisions, and any bugs or issues we encountered were resolved quickly..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080) GB Gina B. Patient Acquisition Specialist > "We have had challenges with getting insurance information properly transferred over and connected to the appropriate data bases." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014) Caroline A. Insurance Verification Specialist, Remote Front Desk > "It is great, our transition to Care Stack was steady and we are learning a lot more features that help us with our workflow in our practice." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7064885) ML Michelle L. Administrator-Operations > "There’s definitely a learning curve, and some tasks feel like they take more clicks than they should." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7142019) BL Bethany L. Marketing Coordinator > "They guided us through every step of the process and made what could have been an overwhelming transition feel organized, supported, and..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173) LB Leslie B. Check out clerk > "The clipboard doesn’t always work right, have to refresh a lot, not enough ways to get into the X-rays." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7008363) AS Ashley S. Office Manager > "Even with the above complaint, the support team was still able to help us better understand and customize the information if needed" [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7095166) AC Angelica C. Dental Assistant > "Carestack does have several small glitches that over time can affect day to day work responsibilities." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7039349) Caroline A. Insurance Verification Specialist, Remote Front Desk > "I like the Chat Support feature which the reps are active and we get assistance in an instant and I also love that it is user friendly." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7064885) AR Autumn R. Admin and clinical assistant > "At first the patient ledgers and accounts were very complicated." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7045506) ML Michelle L. Administrator-Operations > "It’s super easy to track metrics, and we’ve seen real improvements in our numbers, especially with AR’s, and treatment acceptance has improved..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7142019) MH Maggie H. Manager > "Their sales team failed to mention that we have to convert over all the files for patient forms, note templates, etc." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6585033) GB Gina B. Patient Acquisition Specialist > "It has allowed us to better utilize patient analytics, scheduling tools, patient portals, and more." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014) NS Nikhal S. Dentist > "Only thing is knowledge of carestack was not uniform amongst their employees." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7109384) BL Bethany L. Marketing Coordinator > "We took their suggestions seriously, implemented them into our processes, and have already seen how well they support the day-to-day flow of our..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173) KS Kentra S. Insurance Coordinator > "The ledger, sometimes makes it a little difficult to read when there are multiple family members on one acct." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6629361) PH Paula H. Dental Implant Coordinator > "It would be nice if there was a personal follow up(included in the cost) to the office about a month or 2 later; This would allow the customer..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7026668) MM Misha M. Practice Manager > "Just the learning curve has been a little difficult as with any software conversion is. " [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6886042) RT Reda T. Oral Surgeon > "it is extermely user friendly, ability to integrate with multiple programs to simplify work, communications, billing, anesthesia monitoring and..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6481726) NS Navreet S. Owner and dentist > "There are too many ways to accomplish one task that can confuse others" [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7025149) SB Shandi B. Dentist Owner > "I especially appreciate the text-to-pay feature, which helps keep our office cash-free for added safety." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6808967) AF Adam F. Owner > "True bugs in the software, that the team constantly has to address, however they are addressing them" [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6754705) BL Bethany L. Marketing Coordinator > "CareStack is truly an all-in-1 software for dental offices, everything we could possibly need is in CareStack." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173) JL Jennifer L. Patient Care Coordinator > "CareStack’s downfall will be the reliance on technology functionality. If our WiFi is down - that leaves us stranded in many areas (phones,..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6162309) AB Aziz B. Owner > "You can get to almost every application you need from almost any screen" [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7095142) GB Gina B. Patient Acquisition Specialist > "The issues in and of themselves have been rather tedious and unexpected." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014) PV Phu V. Dentist > "Cloud based, easily accessed from anywhere, everything can be completed within a few clicks, and none of the bloat that can slow a computer down." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6814517) CH Candice H. Dentist > "During my trial, the system did have a slight glitch where I wasn’t able to save my test patient while learning how to navigate the software." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6162284) TJ Tucker J. Office Manager > "From day-to-day scheduling to billing, CareStack has elevated our practice management in a meaningful way." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080) AM Amanda M. Owner > "too much information on some screens sometimes" [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6578308) TM Treasure M. Receptionist > "CareStack is very user friendly and enables daily operations to run smoothly within the office." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7044718) MH Maggie H. Manager > "The switch from our previous management software was very time consuming for a private practice." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6585033) MS Meg S. OM > "Not only is Carestack the best software for such a specialized company like ours, but they are constantly asking for feedback and actually..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6885211) JB Jessie B. Front Office Manager > "The history of status changes is important, but also once an appointment is cancelled, I lose access to that history it seems unless it saved to..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6007920) VP Vaneza P. Financial Coordinator > "Its easy to navigate and has made front office work more streamline by outsourcing our claims posting through the CareRevenue team." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7011758) YE Yasmine E. Dental assistant > "insurance and inaccurate fees sometimes." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6657628) BL Bethany L. Marketing Coordinator > "Throughout our transition away from our previous PMS, the CareStack implementation team, specifically \[sensitive content hidden\] was exceptional." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173) AD Apurva D. Dentist > "Can be sometimes overwhelming if you are new to the system" [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6740477) NW Naseré W. Office Manager > "It has truly modernized our daily workflow and improved the patient experience." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7086932) DB Diane B. Office Manager > "It seems overwhelming if you don't understand fully how to navigate." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6457308) CB Carla B. Front Desk Admin > "Allows for remote access, making it easy to check schedules." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7130515) AK Amanda K. Community Liaison > "A little difficult to navigate in the beginning. " [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6778372) MB Maureen B. Accounts Coordinator and -RCM > "The Startup team makes sure the team is comfortable with the process and learning how to maximize the functions." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7064544) KP Karishma P. dentist- owner > "It’s hard to work with tech support sometimes." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6444992) TM Treasure M. Receptionist > "With this system, I am able to assist patients efficiently." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7044718) AS Alcy S. Dental Hygienist > "The fact that I have to right click and select "view dental chart" to open a patient's chart is ridiculous. Why make it so many steps?!" [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6143698) LA Lan A. Operations Manager > "They were in essence an extension of our team and super patient and kind with all of our questions and training needs." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7068123) JC Jayma C. Dentist > "They do not offer a "end of day" report and the hours you have to spend to figure out and read the reports is costly, where other "Legacy..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___3567978) LR Lauren R. Diretor of Operations > "As a result, our staff is able to work more efficiently and at a smoother pace." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7144560) GB Gina B. Patient Acquisition Specialist > "Our overall experience with CareStack has been mixed so far." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014) KJ Kristian J. Office Manager > "Everything feels much more streamlined, which has taken a lot of stress off our team." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7141975) JH Jesse H. Dentist > "It is always difficult switching to a new system. " [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6515902) MS Manuel S. Office Manager - Analytics Manager > "A solid PMS for multi-location practices." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7087928) SA Stephanie A. Director of Operations > "It is difficult to undo or change something." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6755569) KG Kristie G. Financial Coordinator > "They don’t just leave you to navigate the new software on your own; they’re there to support you every step of the way, always ready to help..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6808977) DB Diane B. Office Manager > "I think at first, carestack is very intimidating." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6457308) TJ Tucker J. Office Manager > "What stood out most was his patience with teaching — he guided us step by step, ensuring that every staff member felt comfortable and confident..." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080) JB Jessie B. Front Office Manager > "I am a little disappointed that I can’t easily see appointment changes within the appointment." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6007920) HB Heidi B. Office Manager > "We have really enjoyed the digital workflows and customizable forms, letters and patient communications templates." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6515209) AS Alcy S. Dental Hygienist > "The redundancy is not appreciated and the user flow is ambiguous." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6143698) DV Delfina V. Practice Manager > "The all in one use for pediatric dentistry at your fingertips, from the insurance authorization feature to the referral portal it is amazing!" [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6780590) DS Donna S. Office Manager > "The ledger isn’t my favorite due to weird calculations." [See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6162267) [View Reviews](https://www.capterra.com/p/176206/CareStack/reviews/) ## User interface 4.14 (234) [CareStack](https://www.capterra.com/p/176206/CareStack/) 4.78 (198) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Dentrix Ascend 25/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Communication Management - Confirmations/Reminders - Customer Database - Customer History - Customizable Reports - Customizable Templates - Data Synchronization - Dental Practice Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Reminders - E-Prescribing - Generative AI - HIPAA Compliant - Imaging and X-rays - Inventory Management - Live Chat - Medical Billing - Multi-Location - Patient Records Management - Records Management - Referral Tracking - Registration Management - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SMS Messaging - SSL Security - Task Scheduling [See all features](https://www.capterra.com/p/177828/Dentrix-Ascend/#features) CareStack Top features 47/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Communication Management - Confirmations/Reminders - Customer Database - Customer History - Customizable Reports - Customizable Templates - Data Synchronization - Dental Practice Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Reminders - E-Prescribing - Generative AI - HIPAA Compliant - Imaging and X-rays - Inventory Management - Live Chat - Medical Billing - Multi-Location - Patient Records Management - Records Management - Referral Tracking - Registration Management - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SMS Messaging - SSL Security - Task Scheduling [See all features](https://www.capterra.com/p/176206/CareStack/#features) ### Recognition Dentrix Ascend is recognized as a top-rated tool in 2 Capterra Shortlist reports CareStack is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Dentrix Ascend Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CareStack Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Dentrix Ascend - By Henry Schein One - Located in United States - Founded in 1982 CareStack - By CareStack - Located in United States - Founded in 2012 ## Popular Comparisons [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) vs [BestoSys](https://www.capterra.com/p/144398/Bestosys/)[4.80 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/) Contact vendor for pricing Price $40/month 3.9 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144398-177828/Bestosys-vs-Dentrix-Ascend) [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) vs [Adit](https://www.capterra.com/p/208534/Adit/)[4.67 (272)](https://www.capterra.com/p/208534/Adit/reviews/) $698/month Price $399/month 4.7 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176206-208534/CareStack-vs-Adit) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) vs [Adit](https://www.capterra.com/p/208534/Adit/)[4.67 (272)](https://www.capterra.com/p/208534/Adit/reviews/) Contact vendor for pricing Price $399/month 3.9 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/177828-208534/Dentrix-Ascend-vs-Adit) [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) vs [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[4.38 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) $698/month Price Contact vendor for pricing 4.7 Features 4.1 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98688-176206/Curve-Dental-Hero-vs-CareStack) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) vs [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[4.38 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.1 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98688-177828/Curve-Dental-Hero-vs-Dentrix-Ascend) [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) vs [BestoSys](https://www.capterra.com/p/144398/Bestosys/)[4.80 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/) $698/month Price $40/month 4.7 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144398-176206/Bestosys-vs-CareStack) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) vs [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) Contact vendor for pricing Price $109/month 3.9 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/48192-177828/Practice-Web-Dental-vs-Dentrix-Ascend) [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) vs [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) $698/month Price $109/month 4.7 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/48192-176206/Practice-Web-Dental-vs-CareStack) [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) vs [ABELDent](https://www.capterra.com/p/60250/ABELDent/)[4.71 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) $698/month Price CA$10/month 4.7 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/60250-176206/ABELDent-vs-CareStack) [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) vs [Sensei Cloud](https://www.capterra.com/p/237155/Sensei-Cloud/)[3.74 (31)](https://www.capterra.com/p/237155/Sensei-Cloud/reviews/) $698/month Price Contact vendor for pricing 4.7 Features 3.5 4.5 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/176206-237155/CareStack-vs-Sensei-Cloud) [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) vs [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[4.60 (87)](https://www.capterra.com/p/122350/Open-Dental/reviews/) $698/month Price Contact vendor for pricing 4.7 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122350-176206/Open-Dental-vs-CareStack) [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/) vs [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[4.13 (157)](https://www.capterra.com/p/60064/EagleSoft-13-00/reviews/) $698/month Price Contact vendor for pricing 4.7 Features 4.0 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/60064-176206/EagleSoft-13-00-vs-CareStack)