# Compare CareStack vs Dentrix Ascend 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dentrix Ascend and CareStack based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/176206-177828/CareStack-vs-Dentrix-Ascend

---

# Dentrix Ascend vs CareStack Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dentrix AscendCareStack2/4 selected

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

[CareStack](https://www.capterra.com/p/176206/CareStack/)[4.8 (207)](https://www.capterra.com/p/176206/CareStack/reviews/)

[## Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

3.9

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

AB

SC

Based on [235 reviews](#user-reviews)

Positive

192

Neutral

24

Negative

19

[## CareStack](https://www.capterra.com/p/176206/CareStack/)[4.8 (207)](https://www.capterra.com/p/176206/CareStack/reviews/)

Starting Price

$698.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [207 reviews](#user-reviews)

Positive

201

Neutral

4

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 3,073 reviews from dental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

67%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Appointment Management

3.9

Patient Records Management

3.7

Confirmations/Reminders

3.8

Charting

4.3

89%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Appointment Management

4.7

Patient Records Management

4.7

Confirmations/Reminders

4.6

Charting

4.7

User satisfaction

User satisfaction

4.1

User reviews[235](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Ease of use

4.2

Functionality

3.9

Value for money

4.0

Customer support

4.3

User satisfaction

4.8

User reviews[207](https://www.capterra.com/p/176206/CareStack/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$698Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Dentrix Ascend is used by dental practices, dental service organizations, dentists, office managers, and dental staff.

Best for

Multi-site Group Dental Practices, DSOs, Solo Practices and Startups in US.

## User reviews

Pros & cons

AB

Amanda B.

Business Manager

> "A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to the..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SF

Susan F.

OWNER

> "The xrays features did not work alot of the time.....variable and we could not get the intraoral camera to..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561)

SC

Suzanne C.

Dentist

> "It's a great tool for patient education as well as charting, scheduling and billing."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7170001)

SF

Susan F.

OWNER

> "The system did not work for more than 2 days before glitches came up we spent hours on phone with their IT..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561)

AB

Amanda B.

Business Manager

> "I was drawn to it because it has charts and hyperlinks on the landing page."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

AB

Amanda B.

Business Manager

> "Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as we..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

WG

Wesley G.

CEO

> "Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953)

SC

Suzanne C.

Dentist

> "As with any new software, this did take me some time to get used to but I have been using this software for..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7170001)

AB

Amanda B.

Business Manager

> "It revolutionized our office flow and has saved us so much time and hassle."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SK

Sheila K.

Office Manager

> "You cannot change insurance companies without going through 15 - 20 minutes of navigation, There is NO WAY to..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___5050277)

Nicole H.

Regional Manager - CEO

> "Overall our experience has been wonderful from the dedicated conversion team to help with imaging and forms. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074993)

SB

Shannon B.

Office Manager

> "Treatment plans never calculate correctly."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___6486297)

WG

Wesley G.

CEO

> "Their professionalism and positive attitude make every interaction smooth and reassuring."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953)

RH

Roxanne H.

Financial and Scheduling Coordinator

> "We were completely locked out until I had someone remote in to my laptop at home and fix it."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6292410)

AB

Amanda B.

Business Manager

> "Dentrix Ascend has a modern interface that is easy to use."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

JH

Jerry H.

Administrator

> "When there are issues, it takes hours to get through to help desk for assistance. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663)

EC

Esther C.

Dental Hygienist

> "Great for practice management and organized."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6557668)

JK

Jennifer K.

Doctor

> "Inability to run finance charges with statements. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3872305)

JSA

J Scott A.

Dentist

> "Great when I have multiple offices and w with Covid being cloud based we could always access"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736)

EM

Erica M.

Registered Dental Hygienist

> "We have our system send texts to leave our office a review once the appointment is completed, so the doctors..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

JH

Jerry H.

Administrator

> "Being cloud based is nice. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663)

WT

William T.

Chief Financial Officer

> "The reports and dashboards are inaccurate and vary based on time run."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3497176)

JSA

J Scott A.

Dentist

> "Cloud based and the easy access from any smart connected device"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736)

AA

Arwa A.

Dentist

> "Ledgers are off, x-rays take forever to load, treatment plan signatures are lost constantly."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395)

JP

James P.

CEO

> "Ascend allows us to seamlessly work in each office from our home office. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

TS

Tracy S.

Centralized Billing Manager

> "Stalling, slow downs, having to log out/close out and log in or refresh multiple times per day. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2913454)

VC

Veronica C.

Director of Operations

> "I also love the dashboard, it shows what claims need to be worked on and helps keep the team on track."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2846561)

SG

Sonya G.

Practice Admin

> "Many insurance plans we use are not supported neither in eclaims nor attachments in Ascend. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

RA

Rassa A.

Pediatric dentist

> "I especially love that it is constantly changing and updating to user request and needs. If i had to do it all..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854303)

LB

Lisa B.

RDH

> "It is not intuitive like regular dentrix, it has taken two years of use for it to feel useful, and two years..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288)

DM

Danny M.

Dentist

> "I like most the continuing updates and additions of new features based on what customers need."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843611)

EM

Erica M.

Registered Dental Hygienist

> "I don’t like how I cannot schedule a recare appointment without completing today’s appointment first."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

MJ

Manisha J.

DDS

> "cloud based so it makes access to records from home much easier"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853749)

LB

Lisa B.

RDH

> "Sadly, it’s not easy for treatment planning either which effects patients booking for treatment."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288)

SG

Sonya G.

Practice Admin

> "Being able to add attachments to claims is easy and I do love this about Ascend, except......"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

JM

Jodi M.

Pediatric Dentist

> "Should not be able to appoint inactive patients without first changing them to active."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2845417)

SG

Sonya G.

Practice Admin

> "Software, especially new "latest and greatest" should make workload easier and more efficient. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

KD

Kelsie D.

Dental hygienist

> "I do not like how hygiene Rec are is defaulted to every 4 months for a prophy."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843513)

DZ

David Z.

Dentist

> "We came from dentrix and i liked the icons across the top to access modules"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851)

DZ

David Z.

Dentist

> "I don’t want to be notified unless something major in medical and I don’t want to check don’t ask again"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851)

LL

Lane L.

COO

> "The software has done exactly what we need and they continually are releasing new features that make the..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843580)

SR

Shatia R.

Dental assistant

> "One simple thing I don’t like is I can’t change the color of events."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860800)

SV

Sheena V.

Dentist

> "Creating templates is great and super customizable."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844552)

MP

Marisa P.

RDH

> "Least of all, I disliked that this system did NOT integrate with our previous system Easy Dental."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844761)

SC

Stacy C.

office Manager

> "Ascend is constantly updating with new features to make my job easier."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860543)

BT

Bethany T.

Office Manager

> "Switching primary and secondary insurance is very difficult and time consuming"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853463)

IW

Irene W.

office manager

> "It is user friendly when it comes to booking appointments or looking for procedures."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853944)

AB

Ashley B.

Office Leader

> "Recare system can be a little tricky with non tech savvy staff"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861050)

EM

Erica M.

Registered Dental Hygienist

> "I also love the new clock-in/clock-out feature."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

SG

Sonya G.

Practice Admin

> "Building the report needed is time consuming and confusing. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

JP

James P.

CEO

> "The skill level in our offices has improved dramatically."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

AA

Arwa A.

Dentist

> "Ascend issues are far too many to count."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395)

AC

Alexis C.

Dental Assistant

> "X-rays are also so easy to take and transfer or make adjustments"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843776)

DM

Deborah M.

Dentist

> "Help is nowhere to be had, avoid at all costs!"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2738522)

[View Reviews](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Charles F.

Office Manager

> "The reporting, insurance workflows, patient communication tools, analytics, customization, and overall integration of everything into one system..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7146973)

VR

Verified Reviewer

Dentist

> "Bug reporting is inefficient—they ask for explanations and replication steps even when clear screen recordings are already provided. Despite..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

KC

Kaci C.

Insurance and treatment coordinator

> "The software integrates scheduling, billing, patient communication, treatment planning, and analytics into a single system, which helps improve..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7157021)

VR

Verified Reviewer

Dentist

> "It feels like the software was not designed with actual dentists or clinical workflows in mind. If your practice is considering switching to..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

Jennifer G.

Manager

> "The automation tools and real-time reporting help improve efficiency, while the cloud system reduces IT issues and makes daily workflows easier..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7151334)

PH

Paula H.

Dental Implant Coordinator

> "Reports do not print in date order, do a better job communicating with updates and how it will affect or help you daily, not having someone in..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7026668)

BL

Bethany L.

Marketing Coordinator

> "Our office implemented CareStack at the beginning of this year as part of our search for a true all-in-one practice management system that could..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

VR

Verified Reviewer

Dentist

> "As a practicing dentist, my overall experience with CareStack has been consistently frustrating. While it offers flexibility, it lacks the..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

VR

Verified Reviewer

Dentist

> "CareStack offers a high degree of customisation for many smaller or non-essential features, and there are often multiple ways to complete the..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

LH

Lance H.

Periodontist Owner

> "We take pre-payments and give refunds and I am not able to take an account into negative where as other EMS"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7165406)

SM

Shannon M.

Office Manager

> "I like the features with insurance filling, and attachements for the claims, auto posting of payments, and patients having a online payment..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6877464)

CC

Cristy C.

Billing Insurance Coordinator

> "The billing is a bit complex for patients to understand, I've had a number of calls spent explaining what is being shown."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7097858)

PH

Paula H.

Dental Implant Coordinator

> "Ease of scheduling patients and communication with the patients, multiple ways to complete tasks, can work from anywhere, the task manager is..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7026668)

CB

Carla B.

Front Desk Admin

> "The number of features can be overwhelming at times. and certain processes like treatment planning can be long."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7130515)

LR

Lauren R.

Diretor of Operations

> "CareStack has helped us simplify our office workflow by reducing the number of systems we need to log into each day."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7144560)

JH

Jasmine H.

office manager surgical dental assistant.

> "Some of our patients do struggle with the patient portal, and receiving their access codes."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7103193)

RW

Robin W.

Executive Marketing Assistant

> "From a dental marketing perspective, its versatility—spanning scheduling, analytics, and patient engagement—makes it incredibly useful for both..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7052701)

VR

Verified Reviewer

Dentist

> "Multiply that across multiple procedures and patients, and it becomes a major time drain."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

BL

Bethany L.

Marketing Coordinator

> "Their knowledge, responsiveness, and attention to detail gave us a great deal of confidence in our decision to move forward with CareStack. As..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

SL

Shae L.

operations

> "The Ledger and insurance posting is not as user friendly to read to the average office staff."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7139490)

NW

Naseré W.

Office Manager

> "The practice and patient management features are incredibly intuitive, streamlining everything from scheduling to clinical charting."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7086932)

GB

Gina B.

Patient Acquisition Specialist

> "We have had challenges with getting insurance information properly transferred over and connected to the appropriate data bases."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014)

TJ

Tucker J.

Office Manager

> "We’ve found the handling of forms and notes to be efficient and customizable, and the reporting features give us insight we’ve never had before."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080)

ML

Michelle L.

Administrator-Operations

> "There’s definitely a learning curve, and some tasks feel like they take more clicks than they should."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7142019)

TJ

Tucker J.

Office Manager

> "The reporting features provide valuable insights that help us make better decisions, and any bugs or issues we encountered were resolved quickly..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080)

LB

Leslie B.

Check out clerk

> "The clipboard doesn’t always work right, have to refresh a lot, not enough ways to get into the X-rays."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7008363)

KC

Kaci C.

Insurance and treatment coordinator

> "What I liked most about CareStack was its all-in-one platform approach and the emphasis on streamlining dental practice operations."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7157021)

AC

Angelica C.

Dental Assistant

> "Carestack does have several small glitches that over time can affect day to day work responsibilities."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7039349)

Donna G.

Practice Administrator

> "It pays for itself repeatedly by increasing patient treatment acceptance through the education and visuals it provides."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7149070)

MH

Maggie H.

Manager

> "Their sales team failed to mention that we have to convert over all the files for patient forms, note templates, etc."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6585033)

BL

Bethany L.

Marketing Coordinator

> "They guided us through every step of the process and made what could have been an overwhelming transition feel organized, supported, and..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

NS

Nikhal S.

Dentist

> "Only thing is knowledge of carestack was not uniform amongst their employees."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7109384)

AS

Ashley S.

Office Manager

> "Even with the above complaint, the support team was still able to help us better understand and customize the information if needed"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7095166)

KS

Kentra S.

Insurance Coordinator

> "The ledger, sometimes makes it a little difficult to read when there are multiple family members on one acct."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6629361)

ML

Michelle L.

Administrator-Operations

> "It’s super easy to track metrics, and we’ve seen real improvements in our numbers, especially with AR’s, and treatment acceptance has improved..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7142019)

MM

Misha M.

Practice Manager

> "Just the learning curve has been a little difficult as with any software conversion is. "

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6886042)

MF

Mauricio F.

General Dentistry

> "From day one, the software has made our workflow more efficient, organized, and much easier for our team to manage."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7153364)

NS

Navreet S.

Owner and dentist

> "There are too many ways to accomplish one task that can confuse others"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7025149)

GB

Gina B.

Patient Acquisition Specialist

> "It has allowed us to better utilize patient analytics, scheduling tools, patient portals, and more."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014)

AR

Autumn R.

Admin and clinical assistant

> "At first the patient ledgers and accounts were very complicated."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7045506)

BL

Bethany L.

Marketing Coordinator

> "We took their suggestions seriously, implemented them into our processes, and have already seen how well they support the day-to-day flow of our..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

AF

Adam F.

Owner

> "True bugs in the software, that the team constantly has to address, however they are addressing them"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6754705)

PH

Paula H.

Dental Implant Coordinator

> "It would be nice if there was a personal follow up(included in the cost) to the office about a month or 2 later; This would allow the customer to..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7026668)

JL

Jennifer L.

Patient Care Coordinator

> "CareStack’s downfall will be the reliance on technology functionality. If our WiFi is down - that leaves us stranded in many areas (phones,..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6162309)

RT

Reda T.

Oral Surgeon

> "it is extermely user friendly, ability to integrate with multiple programs to simplify work, communications, billing, anesthesia monitoring and..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6481726)

GB

Gina B.

Patient Acquisition Specialist

> "The issues in and of themselves have been rather tedious and unexpected."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014)

BL

Bethany L.

Marketing Coordinator

> "CareStack is truly an all-in-1 software for dental offices, everything we could possibly need is in CareStack."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

CH

Candice H.

Dentist

> "During my trial, the system did have a slight glitch where I wasn’t able to save my test patient while learning how to navigate the software."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6162284)

AB

Aziz B.

Owner

> "You can get to almost every application you need from almost any screen"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7095142)

AM

Amanda M.

Owner

> "too much information on some screens sometimes"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6578308)

Brieona F.

Operations Manager

> "It has simplified our workflow so much as a periodontal office."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7154812)

MH

Maggie H.

Manager

> "The switch from our previous management software was very time consuming for a private practice."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6585033)

TJ

Tucker J.

Office Manager

> "From day-to-day scheduling to billing, CareStack has elevated our practice management in a meaningful way."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080)

JB

Jessie B.

Front Office Manager

> "The history of status changes is important, but also once an appointment is cancelled, I lose access to that history it seems unless it saved to..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6007920)

Jennifer G.

Manager

> "It’s especially helpful for practices looking to streamline operations and grow efficiently."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7151334)

YE

Yasmine E.

Dental assistant

> "insurance and inaccurate fees sometimes."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6657628)

MF

Mauricio F.

General Dentistry

> "User Friendly for all our staff and the availability for our patients to have access to there portal."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7153364)

AD

Apurva D.

Dentist

> "Can be sometimes overwhelming if you are new to the system"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6740477)

MS

Meg S.

OM

> "Not only is Carestack the best software for such a specialized company like ours, but they are constantly asking for feedback and actually..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6885211)

DB

Diane B.

Office Manager

> "It seems overwhelming if you don't understand fully how to navigate."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6457308)

Charles F.

Office Manager

> "She has been absolutely wonderful throughout this process and truly became the make-or-break factor in helping us get the software working for..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7146973)

AK

Amanda K.

Community Liaison

> "A little difficult to navigate in the beginning. "

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6778372)

AH

Amber H.

Clinical Manager

> "CareStack has been an excellent all-in-one solution for managing our Periodontal practice."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7154841)

KP

Karishma P.

dentist- owner

> "It’s hard to work with tech support sometimes."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6444992)

VP

Vaneza P.

Financial Coordinator

> "Its easy to navigate and has made front office work more streamline by outsourcing our claims posting through the CareRevenue team."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7011758)

AS

Alcy S.

Dental Hygienist

> "The fact that I have to right click and select "view dental chart" to open a patient's chart is ridiculous. Why make it so many steps?!"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6143698)

Caroline A.

Insurance Verification Specialist, Remote Front Desk

> "It is great, our transition to Care Stack was steady and we are learning a lot more features that help us with our workflow in our practice."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7064885)

GB

Gina B.

Patient Acquisition Specialist

> "Our overall experience with CareStack has been mixed so far."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014)

BL

Bethany L.

Marketing Coordinator

> "Throughout our transition away from our previous PMS, the CareStack implementation team, specifically \[sensitive content hidden\] was exceptional."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

JH

Jesse H.

Dentist

> "It is always difficult switching to a new system. "

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6515902)

NW

Naseré W.

Office Manager

> "It has truly modernized our daily workflow and improved the patient experience."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7086932)

SA

Stephanie A.

Director of Operations

> "It is difficult to undo or change something."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6755569)

CB

Carla B.

Front Desk Admin

> "Allows for remote access, making it easy to check schedules."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7130515)

DB

Diane B.

Office Manager

> "I think at first, carestack is very intimidating."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6457308)

Caroline A.

Insurance Verification Specialist, Remote Front Desk

> "I like the Chat Support feature which the reps are active and we get assistance in an instant and I also love that it is user friendly."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7064885)

JB

Jessie B.

Front Office Manager

> "I am a little disappointed that I can’t easily see appointment changes within the appointment."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6007920)

LR

Lauren R.

Diretor of Operations

> "As a result, our staff is able to work more efficiently and at a smoother pace."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7144560)

AS

Alcy S.

Dental Hygienist

> "The redundancy is not appreciated and the user flow is ambiguous."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6143698)

KJ

Kristian J.

Office Manager

> "Everything feels much more streamlined, which has taken a lot of stress off our team."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7141975)

DS

Donna S.

Office Manager

> "The ledger isn’t my favorite due to weird calculations."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6162267)

[View Reviews](https://www.capterra.com/p/176206/CareStack/reviews/)

## User interface

4.14 (235)

[CareStack](https://www.capterra.com/p/176206/CareStack/)

4.79 (207)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Dentrix Ascend

25/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/177828/Dentrix-Ascend/#features)

CareStack

Top features

47/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/176206/CareStack/#features)

### Recognition

No recognitions have been awarded to Dentrix Ascend

CareStack is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Dentrix Ascend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CareStack

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dentrix Ascend

-   By Henry Schein One
-   Located in United States
-   Founded in 1982

CareStack

-   By CareStack
-   Located in United States
-   Founded in 2012

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