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Multi-site Group Dental Practices, DSOs, Solo Practices and Startups in US.
Sensei Cloud is ideal for single dental and orthodontic practices or for practices with multiple doctors and multiple locations.
Having the ability to have all of the different modules necessary in one cloud based platform is great. The best part of CareStack is the support team behind it.
I am struggling to provide the same service to my employer as I was before onboarding CareStack.
The team you have that is so willing to listen and help improve this software to make the end user experience better and better.
Sometimes there are too many ways to do the same thing. This can make the initial onboarding a bit more confusing.
I LOVE the ease of using carestack. The features that I enjoy the most are operational reporting and now Enterprise.
Setup and their patient portal is difficult to get into.
They are very client-centric. I feel like the CareStack team that I personally work with is always striving to better the quality of service as well as ease the workload of in person colleagues.
There’s seriously not anything that I don’t like.
The CareStream staff has been incredibly helpful and we appreciate the kindness that is shown to us during these calls/visits.
Several team members were difficult to contact. Support is useless and very disappointing.
The statement and account billing is easy and I love that I can work on statements and still go into the schedule of needed and the systems saves my progress on the billing statements.
Horrible, frustrating, paying premium price for a service that doesn't deliver.
I enjoyed the cloud based experience and ease of accessibility from any platform and location, as well as the user friendly scheduling, treatment planning and payment features.
Not ready for release from its inceptionAlthough uses chrome, does not work on an ipad.
I would say based on all the Practice Management applications I have demoed/used, Sensei Cloud is the most visually appealing. The user-interface is great.
I have a mutiny on my hands and have never seen a new piece of software, equipment, etc destroy moral as fast as Sensei has and they spent a month online practicing.
CareStack
Sensei Cloud
Sensei Cloud
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