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Ringba vs Voiso: Which is a better fit?

Updated on September 15th, 2024
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Summary
Key features rated by users
Features selected based on 3,938 reviews from Call Center users.
% Fit
Missing features
Not enough reviews
Feature ratings
Call Center Management
4.5
Chat/Messaging
NA
Call Logging
--
Call Tracking
4.0
Call Recording
5.0
% Fit
Not enough reviews
Feature ratings
Call Center Management
4.9
Chat/Messaging
--
Call Logging
5.0
Call Tracking
5.0
Call Recording
4.9
User satisfaction
4.9
User reviews15
Ease of use
4.9
Functionality
5.0
Value for money
5.0
Customer support
5.0
4.8
User reviews17
Ease of use
4.9
Functionality
4.9
Value for money
4.9
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

We serve hundreds of markets: insurance, sales, solar, travel, software, legal, medical, finance, and more.

Our target customers are businesses with a call or contact center that want to streamline their operations and improve customer engagement through automation and AI.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
No screenshots provided by vendor
203121
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Tracking
207
Important
Alerts/Escalation
388
Important

Ringba

15/41
  • Activity Tracking
  • Alerts/Escalation
  • Auto-Dialer
  • Blended Call Center
  • Callback Scheduling
  • Call Scripting
  • Call Tagging
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Dashboard
  • Interaction Tracking
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Outbound Call Center
  • Performance Management
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Surveys & Feedback
  • Voice Recognition
  • API
  • Automatic Call Distribution
  • Call Center Management
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Inbound Call Center
  • IVR
  • Reporting/Analytics
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Call Center Software Features -

Voiso

Top Features
31/41
Show Call Center Software Features +

Ringba

--

Voiso

--

Ringba
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Voiso
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ringba
  • By Ringba
  • Located in United States
  • Founded in 2016
Voiso
  • By Voiso
  • Located in United States
  • Founded in 2016
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