Ringba vs smrtPhone: Which is a better fit?

Syed Farid S

Co-Founder, Operations Manager

I fell in love right after signing up for a free trial. The dashboard is easy to navigate and setting up call flows for routing my call traffic is super easy.

Jesse J

Digital Marketing Convoso

IVA's have become the future and IVRs are becoming obsolete.

Muhammad M

Web Developer

I like ringba's impressive performance and how it has multiple features to boost our campaigns.

Mandeep Singh M

Vice President Engineering

We are using Ringba to run pay per call campaigns.

Asfand A

Regional Sales Cordinator

It’s safe to say Ringba was an all in one deal that helps us providing a better caller experience and improved our conversion rates significantly.

Hadiya H

Trainee

I don't need to use all the features that ringba offers but it's not any true reason to dislike it.

Syed Fawad S

Digital Media Manager

I love the amount of data and analytics I can pull from. Their call recordings are crystal clear and I can obtain phone numbers in any country I want to run a campaign for.

Umar U

Accountant

I've seen nothing but improvements since I started using it.

I love how user friendly the entire system is. The resource center and support is some of the best I have ever seen and I have been in the Call Center Industry for 6 years and the REI industry for 2.

Labeling of calls can be misleading when a voicemail is left and it is labeled incoming call verse missed voicemail. The chrome extension sometimes stops working and is hard to get reset.

Overall, I have had a great experience with smrtphone, and their customer service is amazing.

Phone numbers shows as spame. Customer service team are laking the basics of customer service they treat the user as if he is a lair or idiot till he proof he is not.

It is very easy to use and does a good job with calls. I like how they set up the call back system and ease of phone number replacement.

On text messaging you are not able to text pictures and when you receive them they are very grainy and blurry.

I am an employee of REIvolution and I use smrtPhone on a daily basis. I recommend it to all our customers because it is a great product and it provides a deep integration into Podio.

Sometimes address on the map is incorrect. When making callback, you still need to close the session to go to the dashboard, its a bit inconvenient.