# Compare BoldTrail vs Salesforce Starter 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BoldTrail and Salesforce Starter based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/176447-227088/BoldTrail-vs-Salesforce-Starter

---

# BoldTrail vs Salesforce Starter Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BoldTrailSalesforce Starter2/4 selected

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.4 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

[## BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.4 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [563 reviews](#user-reviews)

Positive

493

Neutral

20

Negative

50

[## Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [224 reviews](#user-reviews)

Positive

198

Neutral

18

Negative

8

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.2

Activity Dashboard

4.1

72%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.7

Lead Management

4.5

Sales Pipeline Management

4.7

Activity Dashboard

4.4

User satisfaction

User satisfaction

4.4

User reviews[563](https://www.capterra.com/p/176447/BoldTrail/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.3

Customer support

4.2

User satisfaction

4.4

User reviews[224](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Real estate brokerages, enterprise organizations, team leaders, and agents

Best for

Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service.

## User reviews

Pros & cons

VR

Verified Reviewer

Agent

> "The functions of the base system are basic and can certainly take care of any basic CRM needs."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7118983)

Jachelle S.

Sr. Marketing and Tech Trainer

> "Out of the box, the system exists and technically works, but if profiles, automation, lead routing, website..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7107277)

TM

Tina M.

Director of Marketing

> "It takes a while to dig into everything that is offered, but once you do BoldTrail is a powerful tool that..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6398097)

LN

Liana N.

Broker-Associate

> "DO NOT pay for their Lead 350 program as it bogs down you email and text messages with bogus leads. As you..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078486)

Jodi L.

Real Estate Broker Associate

> "The lead management was extremely helpful in keeping my leads and contacts organized."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7096295)

Jachelle S.

Sr. Marketing and Tech Trainer

> "The biggest challenge is that many agents don’t realize how much setup and optimization is required to unlock..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7107277)

KT

Katrina T.

Realtor

> "I enjoy being able to set reminders for past clients and current clients."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6823094)

JR

Joshua R.

Agent

> "It seems to not work great on any mobile browser which sucks cause im working while on the road a lot."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7079616)

JG

Jessica G.

Residential Sales and Marketing Manager

> "On paper, it’s an all-in-one platform for agents and brokerages with potential to streamline operations."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

TS

Thomas S.

Agent

> "The number of texts and emails sent to a new lead is much too much!"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078814)

SM

Sushil M.

Real Estate Agent

> "It’s a powerful tool that significantly streamlines client management, lead generation, and marketing tasks."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6579750)

Jachelle S.

Sr. Marketing and Tech Trainer

> "Another challenge is that many agents underestimate the system because they only use a small percentage of what..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7107277)

HR

Heather R.

Realtor

> "I love so much about KVCore, the effortless presentations to send to sellers and buyers, the ease of building..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6083252)

JG

Jessica G.

Residential Sales and Marketing Manager

> "Many key features don’t work as advertised, including basic site functionality and lead tools."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

JR

Joshua R.

Agent

> "The support staff is always very quick to respond when help is needed."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7079616)

JG

Jessica G.

Residential Sales and Marketing Manager

> "For a product marketed as a professional-grade real estate solution, it has failed to deliver even the basics..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

RT

Remi T.

Realtor

> "excellent use full for converting costumer and i like the auto following save me time"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6805714)

SC

Stephen C.

Sales Agent

> "You have to be careful about Market Reports you set up for a specific neighborhood because on more than one..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6810960)

LN

Liana N.

Broker-Associate

> "I would love to get out of this contract."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078486)

JG

Jessica G.

Residential Sales and Marketing Manager

> "Communication with the support team has been minimal, and problems that directly affect day-to-day business..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

PH

Peggy H.

Realtor

> "By assigning tasks to these contacts and leads, I receive timely alerts that assist me in completing my tasks."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6236575)

ET

Emile T.

Realtor

> "Too complex, terrible customer service, turn around time up to a week for a ticket through tech support. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6409733)

SC

Stephen C.

Sales Agent

> "I know I'm staying in touch with COI and past/potential clients much better than I could ever do without it."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6810960)

JR

Joshua R.

Agent

> "The mobile app is horrible."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7079616)

MAC

Maria Ann C.

Realtor

> "Landing and Squeeze pages- help me build my business and any prospects from them automatically go into the CRM...."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6090902)

RT

Remi T.

Realtor

> "MLS number are not there for some property to share with my client"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6805714)

BV

Berea V.

Real Estate Agent

> "The search alerts would be my favorite, it easy to set alerts for my clients and they will receive them..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6210145)

LN

Liana N.

Broker-Associate

> "You do not get support."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078486)

BV

Berea V.

Real Estate Agent

> "Kvcore has overall been great with managing my daily to do list and keeping me on track with customers and..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6210145)

RS

Renee S.

Realtor

> "Learning how to create the landing pages were the most difficult"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6807719)

HF

Holly F.

Trainer and Coach

> "I really like the ability to follow up, market, generate, convert, and stay connected with SOI and new..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6209909)

GM

Gabi M.

Director of Business Development

> "The fact we paid over 200k in fees and had an ROI of zero."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___6778147)

SP

Shannon P.

Realtor

> "I like how everything connects and it is super responsive"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6729099)

NH

NICHOLE H.

agent

> "I really do not like that you can't use spaces in the hashtags like you can with FUB, or delete a lead that's..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6081104)

KW

Kimberly W.

Broker Associate Team Lead

> "It helps me keep in contact and automate the new leads to convert them. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6229691)

EK

Evan K.

Broker

> "It is difficult to change the frequency and what it says in the automatic texts, sometimes it seems spammy to..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6206700)

CC

Cristina C.

Realtor

> "It is a very versatile tool to help expand your business and allow you to manage your leads, SOI, and customers..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4352252)

JK

Jason K.

Sales Broker

> "Upload feature of contacts is complex and formatting of the file needed is difficult"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6204046)

NE

Nichole E.

Realtor

> "Easy to navigate through the system, keeps track of my calls, emails or any additional notes that I add."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6215356)

HM

Holly M.

Realtor

> "Often difficult to know where to go on the very busy page"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6415485)

SD

Sean D.

Real Estate Associate Broker

> "I like that it builds a presentation for me that has pertinent info, company specific info and has..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___3578835)

SM

Sushil M.

Real Estate Agent

> "Additionally, the support is slow and not always helpful."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6579750)

MAC

Maria Ann C.

Realtor

> "My presentations are better and have me ready to look better than other agents that might be competing me for..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6090902)

SAG

Sheral Ann G.

Realtor Associate

> "Interfaces are incorrect."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6410092)

CS

Connie S.

Realtor

> "I love the ability to launch campaigns and the leads drop into my crm system and are started on a campaign and..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4340228)

SP

Shannon P.

Realtor

> "I do not like how much some of the add ons cost"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6729099)

PH

Peggy H.

Realtor

> "KvCore has proven invaluable in managing my contacts and new leads."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6236575)

Will S.

Realtor

> "The CMS is terrible and buggy."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___6317855)

MP

Monica P.

Real Estate Agent

> "Our system has the SocialCore and DesignCore integrated which is amazing. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111632)

Will S.

Realtor

> "Simply the worst CRM CMS combo I have used and I have been using these kinds of tools for over 25 years."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___6317855)

SB

Shaunna B.

Real Estate Agent

> "KvCore has so many features to help manage and boost business."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6090873)

VR

Verified Reviewer

Broker Associate

> "Their template for uploading contacts doesn't work."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___4932802)

VM

Vickie M.

Realtor

> "What I like most about kvCORE is its ability to send out campaign letters and has additional features you can..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4384955)

SAG

Sheral Ann G.

Realtor Associate

> "Other agents are frustrated."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6410092)

SF

Shannon F.

Broker

> "Tutorials are great, the system proves itself worthy even when using a small portion of its capabilities."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6204071)

Kaili N.

Broker

> "During this time, I lost access to my domain, which had been taken over by a third-party provider, Cloudflare."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___5017883)

SH

Shan H.

Real Estate Professional

> "Staying connected to my clients is so vital when I don’t have the time to be on top of the them all."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111672)

IT

Igor T.

Broker Sales Manager

> "Sometimes finding notes about the client or the lead is not as easy as with the other CRM's on the market."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6278597)

Kaili N.

Broker

> "A great service if you have someone with expertise to set up it's functions, campaigns, etc."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___5017883)

MS

Michael S.

Realtor

> "The support team - it takes for ever to respond to you, there is no phone number."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___6260439)

RV

Rachel V.

Office Manager/ Assistant to Owner/Broker

> "I use it daily for our business and find that share contacts and contact information with other agents in our..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4352500)

DM

Dena M.

Realtor

> "I haven't figured out how to email one set of customers set up by filters at one time."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6204782)

DR

Dawn R.

Sales Associate

> "I love the integration between the actual prospect/lead data and the marketing automation --emails and..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4384743)

MP

Monica P.

Real Estate Agent

> "The app associated with kvCORE can be a little laggy. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111632)

SC

Stephen C.

Sales Agent

> "Over, it's been a great experience, even with a substantial learning curve."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6810960)

SAG

Sheral Ann G.

Realtor Associate

> "Poor design."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6410092)

KG

Karen G.

Realtor

> "So far my experience with all the training has been great."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6807801)

ET

Emile T.

Realtor

> "Worse experience I have ever had with any companies that I've paid for services!"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6409733)

RS

Renee S.

Realtor

> "It has been user friendly and best program I have used so far for my Business"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6807719)

TM

Tori M.

Executive Assistant

> "The other con is that mobile log-ins on the app don't count towards the agents logging in so that they don't..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4352175)

AA

Amber A.

Realtor

> "It was easy to use and keep my clients organized"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6335011)

MF

Manny F.

Realtor

> "Not a good crm to be using and it takes a lot of time to set up the system rather than having it automated"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4960670)

KR

Keyhana R.

Real Estate Salesperson

> "How easy it was to navigate and use!"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6398255)

VR

Verified Reviewer

Broker Associate

> "They will happily take your money and lock you into a 14-month contract then forget all about you."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___4932802)

SH

Shan H.

Real Estate Professional

> "A good system for keeping your contacts trickle fed."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111672)

TJ

Tim J.

agent

> "Hard to transfer from another crm data base."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6080947)

JC

Jennifer C.

Realtor

> "Decent lead gen options in all price points. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6210028)

VR

Verified Reviewer

Broker Associate

> "Took 3 weeks just to get the website up and running, and even then it was still wrong."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___4932802)

HM

Helen M.

Managing Broker

> "The interaction between the search function and the consumer is laid out beautifully with great pixel/photo..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4334372)

Kaili N.

Broker

> "The overall impact was not only financial but also disruptive to my business operations."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___5017883)

[View Reviews](https://www.capterra.com/p/176447/BoldTrail/reviews/)

BK

Blerta K.

Language Instructor

> "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877)

RL

Rico L.

AE

> "Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7067755)

VR

Verified Reviewer

App Developer

> "What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7098838)

Khilah B.

Owner

> "I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7076699)

VR

Verified Reviewer

Salesforce Consultant

> "It gives you the exposure to find out what you need as you continue to grow."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7123343)

VR

Verified Reviewer

Advisor

> "Customization options are basic."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416)

VR

Verified Reviewer

Advisor

> "Slight learning curve early, but useful once workflows are set."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416)

BK

Blerta K.

Language Instructor

> "Not as easy as Starter label suggests."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877)

Jeff T.

AE

> "Best CRM on the market i have enjoyed using it throughout my career at multiple companies"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7091777)

PB

Phoebe B.

Payroll Administrator

> "Response was time consuming."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055)

RS

Rob S.

Managing Director

> "Its intuitive design, responsiveness, and simplicity in implementation make it a standout choice in the market. Whether you're..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5085157)

MHS

Mohammed Hareez S.

Customer Success representative

> "To be honest there is nothing i dislike about salesforce but sometimes its bit slow"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865)

PB

Phoebe B.

Payroll Administrator

> "Overall experience was okay and easy to navigate. "

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055)

LD

Lisa D.

Billing Administrator

> "I don't like the email functionality or the notes / tasks available. "

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4839430)

James W.

Revenue Operations Manager

> "Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5084445)

HML

Hector Manuel L.

Bookings Office Admin

> "Export data might require some experience using this app. If not used to work with SF you might find a little bit frustrated..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4768423)

PW

Peggie W.

Acct Resolution

> "Compact and streamlined which goes well with small business."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6582490)

PC

Patrick C.

Financial Planner

> "It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765)

DV

Donovan V.

Retirement Benefit Analyst II

> "Salesforce starter is a great tool that we're able to utilize in our workplace."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6649475)

JW

Janet W.

Project Manager

> "That they moved to lightning and it is not as good as classic"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896)

VR

Verified Reviewer

CEO

> "Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4456584)

RS

Roberto S.

Project Manager

> "If you're not an admin, is difficult to know the rules behind the dashboard reports and automated emails."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3548806)

NB

Nichole B.

Owner

> "It is easy to set up, use, maintain and set sales goals with it."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138)

PC

Patrick C.

Financial Planner

> "As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. "

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765)

JL

Judith L.

office manager

> "it is good, I like it but it is pricely."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6814031)

CG

Clayton G.

Database Manager

> "It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#SoftwareAdvice___3264312)

NB

Nichole B.

Owner

> "It was easy to install, easy to use, and made managing sales a breeze."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138)

NZB

Nastazija Zivaljevic B.

Customer Support Specialist

> "There are too many features, which at times are repetitive and sometimes not easy to find/ not distinct enough to know what to..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2966383)

VR

Verified Reviewer

Quality Systems Manager

> "Salesforce Essentials is the best way to provide better service to our customers."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4933814)

VR

Verified Reviewer

HR Lead

> "I also think that the knowledge articles are very hard to work with and its not really clear when they're published or in..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2909707)

VR

Verified Reviewer

Business Operations Analyst

> "It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4605252)

NN

Nomava N.

Freelancer

> "For a limited business, over there is too much to sort through for everything we need."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3209891)

AD

Alexis D.

Operations Direcot

> "It is very handy even though it needs some expertise to set it up but don't let this stop you, their resources library is..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4745886)

ED

Elizabeth D.

Marketing

> "This product is not designed for the Financial Services industry."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2898851)

MHS

Mohammed Hareez S.

Customer Success representative

> "My overall experience is wonderful with salesforce"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865)

JW

JAMES W.

Sales Engineer

> "Too many unused fields that muddy up the screen and info can get lost in all the blank fields."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2786888)

Rick K.

Owner

> "We've been super happy with it and my personal favorite part is being able to do so much from my phone."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696)

PS

Paul S.

Chief Engineer

> "My biggest issue with Salesforce is that it is so big."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3007447)

Julio Cesar M.

SALES MANAGER

> "Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4650211)

MK

Mayank K.

Assistant Manager - Digital Marketing

> "Role Hierarchy & Permission sets are difficult to understand and multiple roles assigning can be difficult."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2779825)

JW

Janet W.

Project Manager

> "It was much more intuitive and easier to locate information."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896)

HW

Heather W.

Compliance Analyst

> "It is overwhelming at first to get a handle on the software."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3006744)

Rick K.

Owner

> "It's been part of the reason we've been able to stay so organized."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696)

MB

Matthew B.

Digital Engagement Officer

> "It can be difficult to resolve problems without having to search for help topics."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2789605)

[View Reviews](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

## User interface

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)

4.42 (563)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)

4.40 (224)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

BoldTrail

28/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/176447/BoldTrail/#features)

Salesforce Starter

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/227088/Salesforce-Starter/#features)

### Recognition

BoldTrail is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Salesforce Starter

### Deployment & support

BoldTrail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Salesforce Starter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BoldTrail

-   By Inside Real Estate
-   Located in United States
-   Founded in 2008

Salesforce Starter

-   By Salesforce
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[CINC](https://www.capterra.com/p/152829/CINC/)[4.15 (248)](https://www.capterra.com/p/152829/CINC/reviews/)

Contact vendor for pricing

Price

$1000/month

4.3

Features

4.2

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/152829-176447/CINC-vs-BoldTrail)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

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4.4

4.0

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[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

Contact vendor for pricing

Price

$129/month

4.3

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3.9

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152143-176447/Top-Producer-CRM-vs-BoldTrail)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$25/month

Price

$20/month

4.2

Features

4.4

4.0

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4.4

[View full comparison](https://www.capterra.com/compare/152373-227088/HubSpot-CRM-vs-Salesforce-Starter)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[Lofty](https://www.capterra.com/p/157457/Lofty/)[3.86 (127)](https://www.capterra.com/p/157457/Lofty/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

3.9

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/157457-176447/Lofty-vs-BoldTrail)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$25/month

Price

$14/month

4.2

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-227088/Zoho-CRM-vs-Salesforce-Starter)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[4.69 (134)](https://www.capterra.com/p/151826/Sell-Do/reviews/)

Contact vendor for pricing

Price

$34.99/month

4.3

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/151826-176447/Sell-Do-vs-BoldTrail)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$25/month

Price

$7/year

4.2

Features

4.5

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-227088/Bigin-by-Zoho-CRM-vs-Salesforce-Starter)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

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Contact vendor for pricing

Price

$1000/month

4.3

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/151892-176447/BoomTown-vs-BoldTrail)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$25/month

Price

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4.2

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-227088/Dynamics-365-vs-Salesforce-Starter)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.3

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-176447/HubSpot-CRM-vs-BoldTrail)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

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$25/month

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4.2

Features

4.6

4.0

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