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Best for Innovative professionals looking to build a relationship with their customers
Pexip Engage allows large and mid-sized enterprises from industries like Financial Services, High-end Retail, Public Services, HR & Recruiting to streamline and boost client experience.
The video and sound quality are exceptionally good. I had to contact customer support on a few occasions and every time I was blown away by their responsiveness and willingness to help.
The team behind Vectera must have watched one too many episodes of Dexter, because they are on a murderous spree when it comes to killing off the big boys.
I must also highlight the great technical support service that are very receptive to solve doubts and take very into consideration the ideas of improvement of the application of their clients.
The main disadvantage is the capacity of users in a meeting room, it only allows a maximum of 6.
The possibilities are endless (uploading files, sharing screens, recording options, ...) and the quality is superb. A true must have for anyone who works professionally.
I shy away from software that provides poor support as I don't have time in my busy day to track down solutions to issues or search Google for answers on a bulletin board.
I love the fact that customers can book in themselves and that they don’t have to download or set up software. I also love the fact that this is their own consulting room with notes just for them.
Currently if I scroll up, my student will be 'forced' to scroll up as well. I cannot mark while they are doing the next question.
Very positive, it supports us to service our customers in a smooth and professional way.
Every problem that has occured was fixed after 1 phone/email.
Easy to use and very good and friendly support.
I can't find any improvements. Through the years, PEXIP developped all our demands.
Every client is free to chose, withtout calling, any day and fix their own apointment on any day that suits them best.
The agenda was blokked and people could make an appointment. We called to Skedify and they fixed the problem instantely.
The PEXIP appointment TOOL works really well in our company with more then 150 advisors with different skills, locations and time-shedule. The online integration with our website is great.
Josh C.: I'm Josh. I am a web designer with J&M Web Creations. I build websites, do SEO, all kinds of digital marketing. And I would give Vectera a five out of five. I use Vectera for essentially all my one-on-one meetings with clients. If there's a couple people that need to be in the meeting, it works extremely well for that. It allows for me to have continuous meeting rooms that are saved after we close the meeting room, and links that are easily gone back to URLs that I can name, instead of just like some of the other products that have just random numbers after them. The thing I like most about Vectera is the continuous rooms, that you can keep going as long as you want. You can delete them, add new ones. You can name the rooms after whatever client you're working with, so it's easy for them to remember the link. And it keeps it easy to keep things all in one place. They can add chats that can be saved, they can add their different documents to it. And everything is saved in there for a later date if you have other meetings with these clients. There are a couple small things that I dislike, though, I can use other programs for with this, with Vectera. The couple of things that I dislike are the max amount of people in your room is only 10, though that's very, very uncommon that I have that. There are some reasons that I may want to in the future. But it doesn't allow over 10. The other thing that some of the others have that they have not implemented though they've talked about it, is call in with your phone for audio. So there are some clients who don't really know how to do the audio thing, or they have a computer with a camera, but for some reason don't have audio. You can't call to the phone number and do audio through that.
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Vectera
Pexip Engage
Top FeaturesVectera
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Pexip Engage
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