Capterra Logo
Helping businesses choose better software since 1999

JIRA Service Management vs Iperius Console: Which is a better fit?

Updated on February 14th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 2,862 reviews from IT Management users.
% Fit
Missing features
Feature ratings
Server Monitoring
NA
Patch Management
4.3
Task Management
4.6
Real-Time Monitoring
4.5
Real-Time Notifications
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Server Monitoring
--
Patch Management
NA
Task Management
NA
Real-Time Monitoring
--
Real-Time Notifications
--
User satisfaction
4.5
User reviews708
Ease of use
4.2
Functionality
4.5
Value for money
4.3
Customer support
4.3
3.8
User reviews14
Ease of use
4.2
Functionality
3.7
Value for money
4.2
Customer support
4.1
Price starts from
/user
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

High-velocity teams looking to optimize their ITSM practices eliminate silos between IT, operations, development, and business teams, resolve requests and incidents fast, and push changes with ease.

Iperius Console is ideal for IT managers, MSPs, and businesses seeking a centralized tool for backup oversight, system health checks, and multi-endpoint management.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
video-a68d19e0-6bf8-4350-a4b3-08dc6003b090
Heena K
Client Services Lead- EMEA
4.0

Speaker 1: Hi, my name is Heena. I work at Bliss. I'm a client services lead for UK International Market. Bliss is a programmatic DSP. I use Jira as a project management platform, and I rate it four stars. Jira is basically used as a project management tool. We consider each and every programmatic booking that we get at less as a project, and at least 32 people contribute into that project. So from the pre-activation stages to activation, and then the execution, and then finally the reporting and the analytics, and we basically carry it all through Jira. And hence, it's a very important tool in our [inaudible 00:00:48]. I think Jira is very easy to use, easy to navigate, easy to train people on. No additional training is required every time someone is onboarded onto Jira. And also it also keeps logs of all the changes that happened during the project completion. And hence, it's easier to trace back the steps and identify if anything went wrong, et cetera. I think the least things are, sometimes it could take a downtime to get loaded, especially if we are working on a complex project or we have had several months of data onto the single project, then it can be a little bit lagged to download all the information.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
227102 video thumbnail}
1 Video
No videos provided by vendor
227102
5 screenshots
176528
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Tracking
388
Important

JIRA Service Management

Top Features
26/32
  • Event Logs
  • IT Asset Tracking
  • Real-Time Notifications
  • Security Tools
  • Server Monitoring
  • Single Sign On
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Audit Trail
  • Capacity Management
  • Compliance Management
  • Configuration Management
  • Dashboard
  • Data Import/Export
  • Incident Management
  • Issue Auditing
  • IT Asset Management
  • IT Reporting
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Real-Time Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Task Management
  • Third-Party Integrations
  • Ticket Management
See All features
Hide IT Management Software Features -

Iperius Console

16/32
Show IT Management Software Features +

JIRA Service Management

--

Iperius Console

--

JIRA Service Management
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Iperius Console
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
JIRA Service Management
  • By Atlassian
  • Located in United States
  • Founded in 2013
Iperius Console
  • By Enter
  • Located in Italy
  • Founded in 1997
Recommendations

Products similar to those you're currently comparing: