# Compare Microsoft Bookings vs Acuity Scheduling 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Microsoft Bookings and Acuity Scheduling based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/176567-191978/Bookings-vs-Acuity-Scheduling

---

# Microsoft Bookings vs Acuity Scheduling Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft BookingsAcuity Scheduling2/4 selected

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.4 (162)](https://www.capterra.com/p/176567/Bookings/reviews/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,744)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

[## Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.4 (162)](https://www.capterra.com/p/176567/Bookings/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [162 reviews](#user-reviews)

Positive

144

Neutral

13

Negative

5

[## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,744)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [5,744 reviews](#user-reviews)

Positive

5,567

Neutral

147

Negative

30

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,104 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Appointment Management

4.7

Online Booking

4.5

Calendar Management

4.5

Credit Card Processing

NA

Availability Management

4.6

82%Fit

High performer

Feature ratings

Appointment Management

4.6

Online Booking

4.7

Calendar Management

4.6

Credit Card Processing

4.2

Availability Management

4.6

User satisfaction

User satisfaction

4.4

User reviews[162](https://www.capterra.com/p/176567/Bookings/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.4

Customer support

4.2

User satisfaction

4.8

User reviews[5,744](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses with frequent customer appointments, it is a web and mobile-based platform that helps manage booking details, rescheduling/cancellation processes, calendar invites, and more.

Best for

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

## User reviews

Pros & cons

Dylan M.

Sales Rep

> "It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7074176)

Nona P.

Management Technician II

> "I have an outside vendor that I needed to have access to my Bookings page. As she did not have an email address within my organization..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6813623)

Bill L.

Vice President of Sales and Operations

> "The integration with Outlook and Microsoft 365 is a big plus, keeping calendars up to date automatically. While the setup can take a bit..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7089151)

Shannon A.

Product Evangelist

> "It's pretty cumbersome to setup for groups and relies on one person chasing the rest on a group to ensure their calendar is actually up..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7038370)

JW

John W.

Owner, Designer

> "Scheduling is pretty straightforward with the ability to setup individuals within your team. When configured properly it works quite..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7047216)

ST

Sophia T.

Human Resources Assistant

> "When I first utilized it, a walk through guide did not pop up, so it took some trial and error testing with a colleague for certain..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036154)

KH

Kelsey H.

Coordinator

> "I haven't had any issues, but I know customer support is always there because it makes it clear where to go. And the best thing is, when..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7070673)

Dylan M.

Sales Rep

> "It also feels more basic compared to some standalone scheduling tools."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7074176)

ST

Sophia T.

Human Resources Assistant

> "There are features that allow you to select specific days or certain time frames which helps with usage."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036154)

Lauren S.

Administative Associate

> "Some of the booking templates feel limited."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7078995)

AW

Andrew W.

Head Manager and marketing

> "The best and most important thing I love about Microsoft Bookings is the scheduling/appointment process for my clients and I!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7099349)

JZ

Jesse Z.

Software Engineer

> "Additionally, the UI isn't as user friendly as many other booking sites."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6879629)

Francesco P.

CEO

> "I was looking for a booking solution for both internal and external meetings that would suite my brand and need."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7092536)

CH

Chris H.

Systems Engineer

> "I find random issues where the links change for some reason, it takes a few times to save changes, and formatting in the calendar event..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6052510)

Shannon A.

Product Evangelist

> "It is nice to be able to link a calendar to an email to help with groups trying to book a time together."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7038370)

VT

Valerie T.

Research Associate

> "There were so many functions that sometimes it was hard to navigate."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6772350)

JZ

Jesse Z.

Software Engineer

> "Additionally, it is easy to put a graphic in your email (done automatically by Microsoft) so that people can find your link when you..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6879629)

TL

Tobias L.

CTO

> "We tried to cancel the service but Microsoft locked us out of the account."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6076470)

VR

Verified Reviewer

Project and IT Manager

> "You need to figure out all settings at first, but once you know how to navigate, almost anything is possible."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036822)

Brent K.

President

> "Cannot have a bookings option that requires specific people (two or more) - you can only do "OR", not "AND" combinations."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3591880)

KP

KimAlyse P.

Positive Outcomes Professor

> "It also allows my potential clients to book initial meetings with me."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6835517)

JB

John B.

faculty

> "this app is almost impossible to set up within my organization. "

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___5046947)

MM

Martin M.

Director

> "This is simple to set up, and provides versatile configurations for creating different types of appointment bookings."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6801905)

TL

Tobias L.

CTO

> "We are paying since over 6 month without receiving any value."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6076470)

KS

Kara S.

Administation

> "I love that you can add logos and customize your booking page."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6866100)

Ben L.

Instructor in Journalism

> "There is no good way to manage your booking page through Outlook itself - you must do everything through the web app."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4382267)

Desiree G.

Peer support worker

> "It can be used with other Microsoft apps and is found in a lot of the Microsoft 365 subscriptions and the Office 365 subscriptions. "

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6629579)

VR

Verified Reviewer

CEO

> "It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3699380)

VT

Valerie T.

Research Associate

> "It helps manage the calendar with different people on the team and avoids scheduling conflicts."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6772350)

Brent K.

President

> "Cannot get a "bookings" link for an individual"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3591880)

EM

Elizabeth M.

Director of IS Project Management

> "There’s tons of customization options with all the features available."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7011769)

AR

Andrea R.

pharmaceutical

> "This application seems to be having problems, it hangs too much, it does not load, terrible!!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4601862)

RG

Ritu G.

Scientist

> "Overall, Microsoft bookings make meeting scheduling with clients and customers and also managing your own scheduling a breeze."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6640746)

AR

Andrea R.

pharmaceutical

> "My experience with this application for scheduling appointments was not very good, I do not recommend it!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4601862)

KS

Kara S.

Administation

> "I've played with it for more advanced bookings for tours and groups and I'm excited to get started using it!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6866100)

JJ

Jonathan J.

Certified Financial Planner

> "Sometimes it sends too many email notifications for the same meeting."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3137450)

LT

Luke T.

Fusion Engineer

> "Very good value for money for managing any kind of booking processes."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7071235)

VR

Verified Reviewer

Strategic Planning Manager

> "Initial set-up is a bit confusing."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___2967206)

RG

Ritu G.

Scientist

> "The bookings and calendar are secure and stored directly in Microsoft 365 platform."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6640746)

BJ

Brian J.

CEO

> "While it's functional on a basic level, there are many many annoyances that just are unexplainable. "

[See full review](https://www.capterra.com/p/176567/Bookings/#GetApp___2269272)

[View Reviews](https://www.capterra.com/p/176567/Bookings/reviews/)

KR

Kevin R.

Accountant

> "I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much time..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

BM

Brazola M.

Medical Assistant

> "Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

RR

Riley R.

Legal Project Analyst

> "You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7104048)

Eric T.

Director, Digital Transformation

> "The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Owner

> "Acuity Scheduling is a great tool for scheduling appointments, I love that your able to make it look like your own website and out your own..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7091377)

Hannah K.

Vice President

> "Also, since Acuity was acquired recently, it makes you re-log into your account like every half hour and it is VERY annoying."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7070780)

BM

Brazola M.

Medical Assistant

> "I like Acuity Scheduling because you can customize your booking pages with your brand, like your logo and color schemes."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

Christine B.

Pilates transformation expert

> "When I was using it, there was no customer service to call if you were unsure of how to set up a specific if/then."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

VR

Verified Reviewer

Tech Support Engineer

> "it also allows me to create meeting links on Google Meets too which makes the integration so useful!"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7087086)

IC

Isabella C.

CEO

> "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to figure out how to do..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486)

Eric T.

Director, Digital Transformation

> "Combined with low-code/no-code platforms, Acuity was flexible enough to support a multi-user environment, requiring minimal administrative..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Founder, Coach

> "Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7098336)

Jen H.

CEO

> "I love how customizable everything is—from intake forms to availability settings—so it actually fits my workflow instead of forcing me to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

TC

Taylor C.

Optometric tech

> "The patient online scheduling allows patients to book appts in the wrong time slots and with missing information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6422881)

SP

SAROJBEN P.

Caregiver

> "The most recognized feature of Acuity Scheduling is its capability to allow scheduling appointments conveniently while integrating with..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6302591)

Christine B.

Pilates transformation expert

> "Ultimately, I opted of using it because the set up was not simple enough for the scenarios I needed for my business"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

Samuel L.

Mortgage Loan Officer

> "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

Gwen S.

Founder and CEO

> "It was just too expensive for the fact that you have to pau for squarespace already."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7124015)

SA

Stacey A.

Merchandising Manager

> "The ease of which we are able to receive the appointment live from our customers and our teams receive instant notification allows us to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6337787)

DK

David K.

President

> "Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577182)

Jen H.

CEO

> "Acuity Scheduling makes booking appointments feel effortless—for me and for my clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

AM

Andrew M.

Owner

> "The lack of frontend customisation and not being able to customise the workflow completely to our needs"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6777930)

Zack R.

Public Relations Specialist

> "Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656)

RK

Ross K.

Owner and Physician

> "I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6669288)

EC

Ellen C.

First Line IT Support

> "I do like how customisable Acuity is and I also like how it integrates with Google Calendar and outlook which keeps everything organised."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7012713)

Emilio R.

Dir Comercial

> "Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4784765)

Samuel L.

Mortgage Loan Officer

> "Acuity Scheduling enable me to plan tasks and meetings in advance, which help save me time compared to writing schedules on paper ."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

VR

Verified Reviewer

Designer

> "There is a hassle of having to create additional features for services that are already listed."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793)

DJ

Daphnah J.

Website Designer

> "I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members use..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6591099)

BI

Ba I.

CEO

> "Where it fell short was in the ability to do sophisticated functions such as multi-team calendar selection and emailing based on those..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4878205)

RF

Rachelle F.

Founder, HR Consultant

> "I really valued the convenience of it being on my website and the integration with my calendar and squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

TB

Tracy B.

Strategic Marketing Advisor

> "I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6208162)

PS

Pereira S.

Informatics Engineer

> "Additionally, it offers a comprehensive set of features e.g automated reminders, recurring appointments, calendar syncing etc which have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

AF

Alicia F.

Staffing Coordinator

> "At times blocked periods wont sync with other calendars."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6486006)

DM

Direzione M.

Automotive Product Development Engineer

> "Acuity Scheduling provide advanced automated emails and text reminders that help us stay ahead of scheduled appointment or meetings."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6746530)

KB

Kelly B.

owner

> "I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659471)

ADM

Adelia D M.

Senior Field Service Engineer

> "Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for appointments and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

Kristina D.

Medical Records

> "The software didn’t work and gave errors most of the time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

Arleny D.

Global Recruiter

> "My clients love how simple it is to book appointments, and the automatic reminders have cut down on no-shows a lot. Plus, it integrates..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6344201)

PA

Palash A.

ECommerce Manager

> "We were never able to deploy the scheduling system on our website even after being subscribers of the top tier for almost 6 months because..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6192293)

JF

Joe F.

Associate Professor of Law

> "Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

EG

Erica G.

CEO

> "I had some frustrations when I wanted to integrate it into my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659361)

Eric T.

Director, Digital Transformation

> "Acuity Scheduling integrated well into the process and tools we were using. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

DL

Deise L.

SEO

> "There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've needed to delete a..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___5027551)

KR

Kevin R.

Accountant

> "What I like most about Acuity Scheduling is how simple it makes booking and managing appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

MS

Melissa S.

Owner

> "You get what you pay for, did not include enough for what I needed it for"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6286976)

CC

Chermaine C.

Business owner

> "The ability to easily set up different appointment times and that it saves client information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6803726)

MS

Melinda S.

Owner

> "Does not integrate with a lot of systems"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416)

MI

Muresan I.

Consultant

> "Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6587973)

JP

Jefferson P.

Diretor

> "What I liked the least in the least liked in the Acuity Scheduling, was not having available in all stores and is not being published on..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4859397)

KJ

Kendra J.

Mentor

> "Very convenient to use for both myself and my mentees who are scheduling calls with me for the Modern Classrooms Project."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7095802)

DH

Dove H.

Owner

> "Acuity does not make using it easy to learn, navigate or figure out."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

JF

Joe F.

Associate Professor of Law

> "I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

DH

Dove H.

Owner

> "Acuities is very program or techy and not intuitive."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

MC

Mary C.

CEO

> "I love how I’m able to track my progress and I can go all the way back to my first appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6826169)

Lisa U.

Dog trainer

> "Also they don’t let you store the clients address which is troublesome if you’re driving to their location. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6039568)

MW

Michael W.

Pianist and coach

> "I like that I can both have people sign up or I can plug in appointments myself."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7093668)

JM

Jarah M.

owner

> "I wish they didn't get rid of the free account option"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6371572)

RF

Rachelle F.

Founder, HR Consultant

> "Overall my experience was good because it offered convenience and was a great solution for getting clients through my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

Kristina D.

Medical Records

> "We were not impressed and canceled after our free trial."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

PS

Pereira S.

Informatics Engineer

> "This enhance efficiency of our scheduling process and provide a more cohesive experience for the business and for our clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

JY

Joanna Y.

owner

> "NO PHONE SUPPORT."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

AD

Alex D.

Owner

> "Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6304585)

DH

Dove H.

Owner

> "I have been using it for a very long time. But, I don't like the interface."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

SS

Slindner S.

Senior Researcher

> "I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6585755)

JY

Joanna Y.

owner

> "Memberships were a headache."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

TW

Therrin W.

Tutor

> "This is a very managaeble software that makes scheduling so much easier than competitors."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7082997)

VI

Vanessa I.

Esthetician is

> "I don’t like how there is too many updates"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6607951)

CS

Carrie S.

Owner, LCSW

> "Overall it is a great way to set up the schedule where clients can book their own appointments without needing extra steps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7026160)

JY

Joanna Y.

owner

> "Learning it on your own is not fun."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

RP

Rachel P.

Office Manager

> "It has a sleek, modern and clean feel to it, which is what attracted me to it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922)

VR

Verified Reviewer

Marketing Coordinator

> "This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4213020)

LS

Lindsey S.

Optician

> "I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6497185)

Sonja G.

Owner

> "I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867)

KP

Kennedy P.

Master Esthetician

> "Acuity Scheduling has been great for me with straight forward scheduling and appointment management."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6838151)

HC

Heidi C.

CEO

> "Acuity's fees were not appropriate for the amount of help it offered my business."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4790097)

BO

BENSON O.

Biotechnologist

> "I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6318692)

DH

Daja H.

Owner Service Provider

> "Strips fees are higher and deposits take longer than most."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6169546)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

JE

JOSUA E.

FINANCE DIRECTOR

> "Sometimes the interface feels a bit crowded."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6076530)

[View Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

## User interface

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)

4.41 (162)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

4.77 (5,744)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Microsoft Bookings

14/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/176567/Bookings/#features)

Acuity Scheduling

Top features

26/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/191978/Acuity-Scheduling/#features)

### Recognition

No recognitions have been awarded to Microsoft Bookings

No recognitions have been awarded to Acuity Scheduling

### Deployment & support

Microsoft Bookings

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acuity Scheduling

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft Bookings

-   By Microsoft
-   Located in United States
-   Founded in 1975

Acuity Scheduling

-   By Squarespace
-   Located in United States
-   Founded in 2007

## Popular Comparisons

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vs

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[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.41 (162)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

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Contact vendor for pricing

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[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.41 (162)](https://www.capterra.com/p/176567/Bookings/reviews/)

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,744)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

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4.7

Features

4.7

4.6

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vs

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