---
title: "Compare Microsoft Bookings vs Acuity Scheduling 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Microsoft Bookings and Acuity Scheduling based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/176567-191978/Bookings-vs-Acuity-Scheduling"
page_type: "comparison"
language: "en"
---

# Microsoft Bookings vs Acuity Scheduling Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft BookingsAcuity Scheduling2/4 selected

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.4 (168)](https://www.capterra.com/p/176567/Bookings/reviews/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

[## Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.4 (168)](https://www.capterra.com/p/176567/Bookings/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [168 reviews](#user-reviews)

Positive

150

Neutral

13

Negative

5

[## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [5,767 reviews](#user-reviews)

Positive

5,586

Neutral

149

Negative

32

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,036 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Appointment Management

4.6

Online Booking

4.5

Calendar Management

4.5

Credit Card Processing

NA

Availability Management

4.6

82%Fit

High performer

Feature ratings

Appointment Management

4.6

Online Booking

4.7

Calendar Management

4.6

Credit Card Processing

4.2

Availability Management

4.6

User satisfaction

User satisfaction

4.4

User reviews[168](https://www.capterra.com/p/176567/Bookings/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.4

Customer support

4.1

User satisfaction

4.8

User reviews[5,767](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses with frequent customer appointments, it is a web and mobile-based platform that helps manage booking details, rescheduling/cancellation processes, calendar invites, and more.

Best for

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

## User reviews

Pros & cons

KL

Kate L.

Sales

> "The automatic confirmations and reminders helped reduce missed appointments, and its integration with Outlook and Microsoft Teams made managing..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7189405)

Nona P.

Management Technician II

> "I have an outside vendor that I needed to have access to my Bookings page. As she did not have an email address within my organization (and for..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6813623)

BL

Brooks L.

Customer services tech

> "The platform offers useful features like calendar syncing, online booking, and automated reminders that help keep appointments organized. While..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7161025)

Shannon A.

Product Evangelist

> "It's pretty cumbersome to setup for groups and relies on one person chasing the rest on a group to ensure their calendar is actually up to date."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7038370)

BL

Brooks L.

Customer services tech

> "The Microsoft 365 integration, calendar syncing, and automatic reminders help save time and keep appointments running smoothly."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7161025)

ST

Sophia T.

Human Resources Assistant

> "When I first utilized it, a walk through guide did not pop up, so it took some trial and error testing with a colleague for certain settings."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036154)

Dylan M.

Sales Rep

> "It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one place..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7074176)

Dylan M.

Sales Rep

> "It also feels more basic compared to some standalone scheduling tools."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7074176)

Bill L.

Vice President of Sales and Operations

> "The integration with Outlook and Microsoft 365 is a big plus, keeping calendars up to date automatically. While the setup can take a bit of time..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7089151)

Lauren S.

Administative Associate

> "Some of the booking templates feel limited."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7078995)

JD

Josh D.

IT Support Engineer

> "Overall, Microsoft Bookings is a reliable and simple scheduling tool that works best for organisations already using Microsoft 365."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7177961)

CH

Chris H.

Systems Engineer

> "I find random issues where the links change for some reason, it takes a few times to save changes, and formatting in the calendar event details..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6052510)

JW

John W.

Owner, Designer

> "Scheduling is pretty straightforward with the ability to setup individuals within your team. When configured properly it works quite well with..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7047216)

VT

Valerie T.

Research Associate

> "There were so many functions that sometimes it was hard to navigate."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6772350)

JD

Josh D.

IT Support Engineer

> "It also benefits from Microsoft’s security and compliance framework, which is useful in business environments."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7177961)

JZ

Jesse Z.

Software Engineer

> "Additionally, the UI isn't as user friendly as many other booking sites."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6879629)

KH

Kelsey H.

Coordinator

> "I haven't had any issues, but I know customer support is always there because it makes it clear where to go. And the best thing is, when someone..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7070673)

TL

Tobias L.

CTO

> "We tried to cancel the service but Microsoft locked us out of the account."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6076470)

ST

Sophia T.

Human Resources Assistant

> "There are features that allow you to select specific days or certain time frames which helps with usage."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036154)

JB

John B.

faculty

> "this app is almost impossible to set up within my organization. "

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___5046947)

AW

Andrew W.

Head Manager and marketing

> "The best and most important thing I love about Microsoft Bookings is the scheduling/appointment process for my clients and I!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7099349)

TL

Tobias L.

CTO

> "We are paying since over 6 month without receiving any value."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6076470)

KV

Kyle V.

Senior Support Specialist

> "The ease of setting up appointments is really great, this also adds a link to your signature whenever you email."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7149816)

Ben L.

Instructor in Journalism

> "There is no good way to manage your booking page through Outlook itself - you must do everything through the web app."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4382267)

BL

Brooks L.

Customer services tech

> "Microsoft Bookings is user-friendly, organized, and makes scheduling much easier."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7161025)

AR

Andrea R.

pharmaceutical

> "This application seems to be having problems, it hangs too much, it does not load, terrible!!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4601862)

Francesco P.

CEO

> "I was looking for a booking solution for both internal and external meetings that would suite my brand and need."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7092536)

Brent K.

President

> "Cannot have a bookings option that requires specific people (two or more) - you can only do "OR", not "AND" combinations."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3591880)

Shannon A.

Product Evangelist

> "It is nice to be able to link a calendar to an email to help with groups trying to book a time together."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7038370)

AR

Andrea R.

pharmaceutical

> "My experience with this application for scheduling appointments was not very good, I do not recommend it!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4601862)

Desiree G.

Peer support worker

> "It can be used with other Microsoft apps and is found in a lot of the Microsoft 365 subscriptions and the Office 365 subscriptions. "

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6629579)

JJ

Jonathan J.

Certified Financial Planner

> "Sometimes it sends too many email notifications for the same meeting."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3137450)

JZ

Jesse Z.

Software Engineer

> "Additionally, it is easy to put a graphic in your email (done automatically by Microsoft) so that people can find your link when you email them..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6879629)

VR

Verified Reviewer

CEO

> "It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something better,..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3699380)

VT

Valerie T.

Research Associate

> "It helps manage the calendar with different people on the team and avoids scheduling conflicts."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6772350)

Brent K.

President

> "Cannot get a "bookings" link for an individual"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3591880)

EM

Elizabeth M.

Director of IS Project Management

> "There’s tons of customization options with all the features available."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7011769)

VR

Verified Reviewer

Strategic Planning Manager

> "Initial set-up is a bit confusing."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___2967206)

RG

Ritu G.

Scientist

> "Overall, Microsoft bookings make meeting scheduling with clients and customers and also managing your own scheduling a breeze."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6640746)

ST

Sophia T.

Human Resources Assistant

> "When I first utilized it, a walk through guide did not pop up, so it took some trial and error testing with a colleague for certain settings."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036154)

RG

Ritu G.

Scientist

> "The bookings and calendar are secure and stored directly in Microsoft 365 platform."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6640746)

VT

Valerie T.

Research Associate

> "There were so many functions that sometimes it was hard to navigate."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6772350)

[View Reviews](https://www.capterra.com/p/176567/Bookings/reviews/)

JR

Jeff R.

Project Manager

> "I have used this for 8+ years and it is so easy to create a customer facing site for customers to book appointments, it..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7161366)

CH

Connie H.

Owner

> "The embeddable booking widgets were hard to customize."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7189779)

KR

Kevin R.

Accountant

> "I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

BM

Brazola M.

Medical Assistant

> "Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

JS

Janapher S.

Administrative Coordinator

> "I liked how Acuity Scheduling makes it simple to manage appointments, reduce scheduling conflicts, and provide clients..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7187147)

Christine B.

Pilates transformation expert

> "When I was using it, there was no customer service to call if you were unsure of how to set up a specific if/then."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

JS

Janapher S.

Administrative Coordinator

> "The automated reminders, calendar management, and client scheduling features help save time and improve organization."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7187147)

Eric T.

Director, Digital Transformation

> "The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

RR

Riley R.

Legal Project Analyst

> "You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7104048)

Hannah K.

Vice President

> "Also, since Acuity was acquired recently, it makes you re-log into your account like every half hour and it is VERY..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7070780)

VR

Verified Reviewer

Owner

> "Acuity Scheduling is a great tool for scheduling appointments, I love that your able to make it look like your own website..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7091377)

JR

Jeff R.

Project Manager

> "When setting up multiple calendars things get a little confusing for a first time user. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7161366)

BM

Brazola M.

Medical Assistant

> "I like Acuity Scheduling because you can customize your booking pages with your brand, like your logo and color schemes."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

Christine B.

Pilates transformation expert

> "Ultimately, I opted of using it because the set up was not simple enough for the scenarios I needed for my business"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

Samuel L.

Mortgage Loan Officer

> "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

Gwen S.

Founder and CEO

> "It was just too expensive for the fact that you have to pau for squarespace already."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7124015)

Zack R.

Public Relations Specialist

> "Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656)

DK

David K.

President

> "Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577182)

EC

Ellen C.

First Line IT Support

> "I do like how customisable Acuity is and I also like how it integrates with Google Calendar and outlook which keeps..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7012713)

AM

Andrew M.

Owner

> "The lack of frontend customisation and not being able to customise the workflow completely to our needs"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6777930)

Samuel L.

Mortgage Loan Officer

> "Acuity Scheduling enable me to plan tasks and meetings in advance, which help save me time compared to writing schedules..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

IC

Isabella C.

CEO

> "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486)

DJ

Daphnah J.

Website Designer

> "I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6591099)

RK

Ross K.

Owner and Physician

> "I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6669288)

VR

Verified Reviewer

Tech Support Engineer

> "it also allows me to create meeting links on Google Meets too which makes the integration so useful!"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7087086)

VR

Verified Reviewer

Founder, Coach

> "Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7098336)

PS

Pereira S.

Informatics Engineer

> "Additionally, it offers a comprehensive set of features e.g automated reminders, recurring appointments, calendar syncing..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

VR

Verified Reviewer

Designer

> "There is a hassle of having to create additional features for services that are already listed."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793)

DM

Direzione M.

Automotive Product Development Engineer

> "Acuity Scheduling provide advanced automated emails and text reminders that help us stay ahead of scheduled appointment or..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6746530)

TB

Tracy B.

Strategic Marketing Advisor

> "I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6208162)

Eric T.

Director, Digital Transformation

> "Combined with low-code/no-code platforms, Acuity was flexible enough to support a multi-user environment, requiring..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

DD

Debbie D.

Administrtaion

> "I did not like the customer service."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7163548)

ADM

Adelia D M.

Senior Field Service Engineer

> "Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

KB

Kelly B.

owner

> "I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659471)

DD

Debbie D.

Administrtaion

> "We could book clients via the booking link, and clients seemed to enjoy the easiness of it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7163548)

TC

Taylor C.

Optometric tech

> "The patient online scheduling allows patients to book appts in the wrong time slots and with missing information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6422881)

Jen H.

CEO

> "I love how customizable everything is—from intake forms to availability settings—so it actually fits my workflow instead..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

PA

Palash A.

ECommerce Manager

> "We were never able to deploy the scheduling system on our website even after being subscribers of the top tier for almost..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6192293)

KR

Kevin R.

Accountant

> "What I like most about Acuity Scheduling is how simple it makes booking and managing appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

EG

Erica G.

CEO

> "I had some frustrations when I wanted to integrate it into my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659361)

MI

Muresan I.

Consultant

> "Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple,..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6587973)

DL

Deise L.

SEO

> "There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___5027551)

Jen H.

CEO

> "Acuity Scheduling makes booking appointments feel effortless—for me and for my clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

MS

Melinda S.

Owner

> "Does not integrate with a lot of systems"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416)

YL

Yasmine L.

Esthetician

> "I also like how you can customize your landing page."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7136326)

Emilio R.

Dir Comercial

> "Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4784765)

RF

Rachelle F.

Founder, HR Consultant

> "I really valued the convenience of it being on my website and the integration with my calendar and squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

Lisa U.

Dog trainer

> "Also they don’t let you store the clients address which is troublesome if you’re driving to their location. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6039568)

PS

Pereira S.

Informatics Engineer

> "This enhance efficiency of our scheduling process and provide a more cohesive experience for the business and for our..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

JY

Joanna Y.

owner

> "NO PHONE SUPPORT."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

SS

Slindner S.

Senior Researcher

> "I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6585755)

JY

Joanna Y.

owner

> "Memberships were a headache."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

CS

Carrie S.

Owner, LCSW

> "Overall it is a great way to set up the schedule where clients can book their own appointments without needing extra steps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7026160)

VI

Vanessa I.

Esthetician is

> "I don’t like how there is too many updates"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6607951)

CH

Connie H.

Owner

> "It made it easy to book calls for my consulting business."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7189779)

BI

Ba I.

CEO

> "Where it fell short was in the ability to do sophisticated functions such as multi-team calendar selection and emailing..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4878205)

LS

Lindsey S.

Optician

> "I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6497185)

JY

Joanna Y.

owner

> "Learning it on your own is not fun."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

VR

Verified Reviewer

Marketing Coordinator

> "This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4213020)

Gwen S.

Founder and CEO

> "The interface is great and perfect to have on site booking without needing another program."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7124015)

AF

Alicia F.

Staffing Coordinator

> "At times blocked periods wont sync with other calendars."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6486006)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling has very powerful security features that give me the guarantee of the safety of my personal data."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

Sonja G.

Owner

> "I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867)

ADM

Adelia D M.

Senior Field Service Engineer

> "The automated reminders has always been a life saver for me as they always keep me aware of any upcoming schedules so that..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

DH

Daja H.

Owner Service Provider

> "Strips fees are higher and deposits take longer than most."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6169546)

Eric T.

Director, Digital Transformation

> "Acuity Scheduling integrated well into the process and tools we were using. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

JE

JOSUA E.

FINANCE DIRECTOR

> "Sometimes the interface feels a bit crowded."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6076530)

CC

Chermaine C.

Business owner

> "The ability to easily set up different appointment times and that it saves client information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6803726)

CB

C B.

Director

> "Since squarespace very poor no response to issues that affect my customers"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#SoftwareAdvice___6005569)

GS

Geraldine S.

makeup artist

> "There was minor bugs and issues, The value for my money was worth it"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7189502)

Kristina D.

Medical Records

> "The software didn’t work and gave errors most of the time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

ADM

Adelia D M.

Senior Field Service Engineer

> "It has helped me to simplify scheduling by using automations to do the entire scheduling work."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

MO

Magdalena O.

Admin

> "Pricing isn't fit for the local market in Poland."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6035617)

AM

Arona M.

Campaign Strategist and Coordinator

> "Acuity Scheduling offer premium meeting scheduling features that has made scheduling so efficient."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6705699)

CB

Claire B.

Senior Social Media Editor

> "The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4726440)

KJ

Kendra J.

Mentor

> "Very convenient to use for both myself and my mentees who are scheduling calls with me for the Modern Classrooms Project."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7095802)

VR

Verified Reviewer

Owner

> "How after 12 months our account just randomly, with no explanation or reason was wiped."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6154088)

LH

Louise H.

Front Office Manager

> "Acuity Scheduling flexibility made it easy for us to tailor make it to fit our guest scheduling needs."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6508777)

AI

Adrian I.

Owner

> "It's tracking integration is a nightmare."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#SoftwareAdvice___6170174)

RP

Rachel P.

Office Manager

> "It has a sleek, modern and clean feel to it, which is what attracted me to it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922)

JE

JOSUA E.

FINANCE DIRECTOR

> "Sometimes the interface feels a bit crowded."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6076530)

Zack R.

Public Relations Specialist

> "I have loved everything about Acuity Scheduling interface, the way it is setup and how intuitive and user-friendly it is..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656)

DH

Dove H.

Owner

> "I have been using it for a very long time. But, I don't like the interface."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

RP

Rachel P.

Office Manager

> "I liked the look and aesthetic of this software."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922)

Arry P.

Head of Growth

> "The API is a bit messy for us to work with."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___3972234)

JL

James L.

Recruitment Consultant

> "Acuity Scheduling user interface is so simple and user-friendly making it easy to use."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6648538)

VR

Verified Reviewer

Review

> "It's not intuitive, and the submenu sometimes dont"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4199178)

Eric T.

Director, Digital Transformation

> "Acuity Scheduling integrated well into the process and tools we were using. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

MS

Melinda S.

Owner

> "Does not integrate with a lot of systems"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416)

VR

Verified Reviewer

Designer

> "Acuity scheduling can be easily integrated with WordPress."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793)

AI

Adrian I.

Owner

> "It's tracking integration is a nightmare."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#SoftwareAdvice___6170174)

JB

Jordan B.

Owner

> "Multi integrations with like iCloud makes this pretty useful as I’m developing my company."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6054711)

AB

Aja B.

Office Manager

> "Can't integrate with current software (petPoint)"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___2590212)

GN

Gideon N.

Owner

> "Acuity has some terrific standout features: Automatic Zoom integration, Zapier integration, Apple Calendar integration"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___3612583)

DH

Dove H.

Owner

> "Acuities is very program or techy and not intuitive."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

Heather L.

Holistic health practitioner and cycle coach

> "Product is awesome and relatively easy to use. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7096113)

Sonja G.

Owner

> "Basic and not helpful."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867)

GM

Gabriel M.

Holistic Coaching

> "It has made business easier to manage now."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6739393)

NA

Nicolas A.

Auxiliar de Control

> "It's a bit confusing at first as it's not very intuitive."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4391897)

Dr. Jeanette D.

President

> "I ultimately had to leave the platform for a more advanced EMR system; however, I definitely recommend them as a great..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6027385)

PJ

Possible J.

Decidar

> "I didn't like how complicated the platform looked."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4105342)

AL

Amanda L.

Sales

> "I found it very easy to use"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6559606)

Christine B.

Pilates transformation expert

> "When I was using it, there was no customer service to call if you were unsure of how to set up a specific if/then."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

KA

Kristy A.

Emotional Health Consultant

> "I think Acuity is great for giving me an interface to sell my services."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6520263)

IC

Isabella C.

CEO

> "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486)

PS

Pereira S.

Informatics Engineer

> "Their responsive and helpful customer support is worth a highlight."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

DD

Debbie D.

Administrtaion

> "I did not like the customer service."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7163548)

SK

Susan K.

Physician

> "The ease of use on the provider-facing platform."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6728018)

CB

C B.

Director

> "Since squarespace very poor no response to issues that affect my customers"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#SoftwareAdvice___6005569)

[View Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

## User interface

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)

4.42 (168)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

4.77 (5,767)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Microsoft Bookings

14/49

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   AI Text-to-Speech
-   API
-   Appointment Follow-Up
-   Appointment Management
-   Automated Scheduling
-   Autonomous Task Execution
-   Availability Management
-   Availability Settings
-   Blocked Time Settings
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Communication
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Links
-   Mobile Access
-   Multi- Calendar Integration
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   Scheduling Notifications
-   SMS Messaging
-   Time Zone Detection
-   Video Conferencing
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/176567/Bookings/#features)

Acuity Scheduling

Top features

26/49

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   AI Text-to-Speech
-   API
-   Appointment Follow-Up
-   Appointment Management
-   Automated Scheduling
-   Autonomous Task Execution
-   Availability Management
-   Availability Settings
-   Blocked Time Settings
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Communication
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Links
-   Mobile Access
-   Multi- Calendar Integration
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   Scheduling Notifications
-   SMS Messaging
-   Time Zone Detection
-   Video Conferencing
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/191978/Acuity-Scheduling/#features)

### Recognition

Microsoft Bookings is recognized as a top-rated tool in 3 Capterra Shortlist reports

Acuity Scheduling is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Microsoft Bookings

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acuity Scheduling

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft Bookings

-   By Microsoft
-   Located in United States
-   Founded in 1975

Acuity Scheduling

-   By Squarespace
-   Located in United States
-   Founded in 2007

## Popular Comparisons

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (168)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

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[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (168)](https://www.capterra.com/p/176567/Bookings/reviews/)

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Contact vendor for pricing

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4.4

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

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4.7

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[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (168)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

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4.2

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4.4

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$20/month

Price

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4.7

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-191978/GlossGenius-vs-Acuity-Scheduling)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (168)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

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$6/month

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4.2

Features

4.5

4.4

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

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$0

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Features

4.3

4.6

Ease of Use

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[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (168)](https://www.capterra.com/p/176567/Bookings/reviews/)

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Features

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4.4

Ease of Use

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

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[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (168)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

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$6/month

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4.4

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

$20/month

Price

$39/month

4.7

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/178722-191978/ClinicSense-vs-Acuity-Scheduling)