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Google Forms vs forms.app: Which is a better fit?

Updated on February 17th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 12,585 reviews from Survey users.
% Fit
High performer
Feature ratings
Customizable Questions
4.7
Survey Builder
4.6
Reporting/Analytics
4.5
Data Import/Export
4.5
API
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
--
Survey Builder
4.6
Reporting/Analytics
4.3
Data Import/Export
4.3
API
NA
User satisfaction
4.7
User reviews11,004
Ease of use
4.7
Functionality
4.4
Value for money
4.8
Customer support
4.4
4.6
User reviews243
Ease of use
4.7
Functionality
4.4
Value for money
4.4
Customer support
4.4
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

All professionals who want to use the survey and form builder quickly and easily.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-66afe925-af55-4ea1-fbc4-08dbdfa7202f
Beryl K
Founder and CEO
5.0

Beryl: Hi, I'm Beryl. I'm the founder of Be Complete, and Komplete Business Dietetic Internship, and I give Google Forms a five. We use Google Forms for surveys and quizzes for both of the businesses, and we think it's really valuable because we can pull the data and then use that for multiple of reasons. The thing that I like the most about Google Forms is that it's really customizable. You can provide instant feedback to the people that are doing the quiz or the survey. You can also get really good data that you can use for marketing, sales, and even more strategy for your business. One thing I would love to see is the ability to have embedded videos within the forms. I think that could be really valuable.

How Capterra sources reviews
View all video reviews
Ernesto L
Owner - Lead Designer
5.0

Ernesto: Hello, my name is Ernesto. I'm the owner and lead designer of my company. I'm using forms.app and give it a five star rating. For more reviews, click below. Before forms.app, I was using a lot of spreadsheets to gather data, to collect data and use that data for different projects and report. What we managed to do by using forms was change the way we collect data and make it a lot more intuitive and a lot more user friendly. We started using forms when we figured out what forms were, once we realized the potential for forms to gather data on our behalf. So we didn't have to open up spreadsheets and input little numbers inside. It almost automatically does that. We started exploring and experimenting with it. We got very creative in using it as a project management tool to capture data on current workload and reports as well as capture data for surveys that we do. It couldn't be much more easier to use forms.app. It's very intuitive. As soon as you log into it, it gives you the options and the options are easy to navigate. And once you get the hang of one or two, you can make yourself quite a complex form in little or no time. I highly recommend anybody to use forms.app, especially if you're in the position where your team or your company is using spreadsheets just to calculate data and input data, it's a lot more user friendly. And it actually inspires people to input their information as opposed to spreadsheets.

How Capterra sources reviews
View all video reviews
User interface
176571 video thumbnail}
1 Video
197758 video thumbnail}
1 Video
176571
4 screenshots
197758
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Google Forms

17/43
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Customer Segmentation
  • Data Analysis Tools
  • Data Cleansing
  • Data Security
  • Dynamic Content
  • Email Marketing
  • Feedback Management
  • Gamification
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • Offline Response Collection
  • Pulse Surveys
  • Question Library
  • Question Piping
  • Randomization
  • Response Quotas
  • Response Validation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Template Management
  • Access Controls/Permissions
  • API
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Email Reminders
  • Mobile Survey
  • Multi-Channel Distribution
  • Question Branching
  • Real-Time Data
  • Reporting/Analytics
  • Survey Builder
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
See All features
Hide Survey Software Features -

forms.app

Top Features
22/43
Show Survey Software Features +
Google Forms
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
forms.app
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Google Forms
  • By Google
  • Located in United States
forms.app
  • By forms.app
  • Located in Estonia
  • Founded in 2018
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