# Compare Google Forms vs Zoho Forms 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Google Forms and Zoho Forms based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/176571-227463/Google-Forms-vs-Zoho-Forms

---

# Google Forms vs Zoho Forms Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google FormsZoho Forms2/4 selected

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.7 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.5 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

[## Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.7 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.4

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [11,432 reviews](#user-reviews)

Positive

11,061

Neutral

336

Negative

35

[## Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.5 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [147 reviews](#user-reviews)

Positive

136

Neutral

11

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Data Collection Software

Best performer

19 / 45

Only Google Forms

-   Data Visualization
-   Mobile Access
-   Multi-Channel Distribution

16 / 45

Only Zoho Forms

-   Customizable Reports
-   Rules-Based Workflow
-   Workflow Management

User satisfaction

User satisfaction

4.7

User reviews[11,432](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.8

Customer support

4.4

User satisfaction

4.5

User reviews[147](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$12Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Google Forms is used by educators, researchers, event organizers, marketers, HR professionals, and organizations needing to collect and analyze data.

Best for

Designed for freelancers, small to large enterprises, and non-profits, the tool helps generate leads, registrations, payments, appointments, signatures, orders, and more.

## User reviews

Pros & cons

RS

Radha S.

Legal Assistant

> "Features like customizable question types, basic logic (such as response validation and branching), and easy sharing through links or email make Google Forms a..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7121776)

RS

Radha S.

Legal Assistant

> "Compared to dedicated survey platforms, it lacks more robust analytics and customization features, which can be limiting for detailed or professional‑level data..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7121776)

CA

Christopher A.

Commercial Director

> "The simplicity in terms of survey design is unbelievable and our sales team is able to construct custom data collection form to get clients feedback on our new..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7116490)

BB

Bree B.

Ops Coordinator

> "Design options for headers, colors, and overall branding are fairly limited, which can make forms feel less personalized or aligned with an organization’s identity."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245)

AD

Aaron D.

Tech Specialist

> "It integrates seamlessly with Google Sheets and the rest of Google Workspace, provides real-time collaboration, and lets users collect unlimited responses easily."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7053847)

JS

JaKeitha S.

Therapist

> "The thing that I struggle with the most (definitely user error) is the analyzing of the data and merging certain forms to create a compacted collection."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7125065)

Mosab A.

Back end Developer

> "I also like the variety of features available, such as question types, sections, and automatic charts, making survey design flexible and simple."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112941)

Mosab A.

Back end Developer

> "One downside is that advanced customization options are limited. While the tool works great for basic surveys, more complex layouts or professional branding..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112941)

BB

Bree B.

Ops Coordinator

> "It’s a reliable and practical tool that simplifies data collection and communication across multiple schools. While it lacks some design flexibility, its..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245)

MM

Madellene M.

Founder and CEO

> "Branding depth, branching logic, and analytic depth are all compromised compared to single-purpose survey tools, and AI-driven form creation still requires manual..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7007945)

JH

Jamie H.

Trust Systems Manager

> "Ability to view the results in a spreadsheet is the ultimate upside here, allowing advanced configuration and analysis - for instance you can use it for..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7058882)

VR

Verified Reviewer

Advocate

> "Limited customization, fewer advanced reporting tools, and not ideal for complex workflows or detailed analytics."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7147740)

LT

Luciano T.

Customer Advisor

> "The variety of question types available, such as multiple choice, checkboxes, and open-ended responses, allows for flexibility in gathering information."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7148366)

CC

Connor C.

Data Analyst

> "Having all surveys go to a separate google sheet rather than being able to tell the data where you want it to go has been frustrating as well."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7118604)

Courtney P.

Director of Public Relations

> "It makes creating surveys quick and simple, allows for easy collaboration among staff, and provides an organized way to view and analyze responses."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7079062)

PH

Patricia H.

Program Director

> "I do not like the fact that there is a small range of design and branding, and the forms may appear too simple to the outside stakeholders."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7069146)

EJ

Emily J.

Client Services Manager

> "The survey design is too intuitively designed that I can design post-stay feedback forms in minutes which makes us collect essential insights of guests with ease."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7084907)

SS

Shenella S.

Sales Development executive

> "Limited customization and the design is a little too simple to collect advanced feedback and data from customers."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7094798)

SH

Sophia H.

Front Desk Coordinator

> "I also appreciate that Google Forms generates all of the answers at the end and create visual representation of all results. And the fact that you can choose to..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7131460)

GN

Gabriela N.

Digital Project Manager

> "Also, while it offers basic conditional logic (e.g., skipping questions based on responses), it lacks more advanced branching or personalization options compared..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6595202)

DD

Denise D.

Web Consultant

> "I use Google Forms several times to have my customer reviews and some specifically to ask for their real needs for my services, and everytime it allowed me well."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7114198)

AM

Alejandro M.

Chief

> "if you want to have a nice looking form, its not the best app to use, your form could look a little bit cheap."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7049009)

SG

Shea G.

Counselor

> "Google Forms' HIPAA compliant option provides an important resource for providers in solo private practice like myself. If for some reason I need a secondary..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7134310)

VR

Verified Reviewer

Marketing Events Manager

> "Not ideal for complex forms or advanced event registration needs."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112618)

VR

Verified Reviewer

Marketing Manager

> "It’s a reliable and efficient tool for collecting and organizing information quickly. While it may not have all the advanced features of more specialized software,..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7119680)

MC

Milena C.

Office Manager

> "My only con at this point is really only nit picking and that is you can't customize the look of the form much at all so branding it for your business is there but..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7045406)

FM

Flavio M.

Senior QA Analyst

> "Scalability is one of the strengths as I can start surveys for any various porpoises, like feedback requests, or proper surveys to access user's thoughts"

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7102133)

MG

Mehmet G.

Human Resources

> "It is hard to use on a phone and does not have an app like Google Docs, so it is not easy to keep track of the responds on your phone."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7055810)

TW

Tabatha W.

Nurse Supervisor

> "Creating surveys is quick, the interface is clean, and it integrates seamlessly with other Google tools like Sheets for easy data analysis."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127213)

FG

Freya G.

Administrator

> "Which might lead to data entry mistakes when manually adding the information into the system."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7106589)

Hawa L.

HR Consultant

> "I use Google Forms for different types of surveys, and it’s also helpful when I’m collecting 360 performance feedback from team members and managers"

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7113651)

VR

Verified Reviewer

Cloud Engineer

> "we cannot customize the ui much to much our internal company branding ."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7077334)

VR

Verified Reviewer

Marketing Manager

> "I like that it’s accessible from anywhere and allows for fast data collection, especially for leads, surveys, and internal workflows."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7119680)

Michael Z.

Owner

> "Some of the logic and branching features are also fairly basic, which can be frustrating for more complex surveys."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7137302)

MG

Mehmet G.

Human Resources

> "It has many options to customize your forms and can be as long as you want, so you can get better responds to your form."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7055810)

PD

Pankaj D.

Talent Partner

> "Limited customization, basic analytics, lacks advanced features, and not ideal for complex surveys detailed"

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6850905)

Opeyemi K.

Legal Officer

> "I can quickly create structured forms, surveys, and quizzes while also automatically organizing responses in through Google sheets"

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7130514)

NW

Nathaniel W.

Lead marketing

> "The only downside of the certain times things will not download from Google unless you were in a browser and that’s kind of an annoying"

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7079168)

Aditya K.

AI Content and Operations Specialist

> "As a student conducting research, it allows me to collect responses quickly and visualizes the data in real-time with charts."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7128297)

RN

Ramon N.

Office Manager

> "It can sometimes be confusing to tell the difference between the editable form and the version meant for employees to fill out, which can lead to mistakes or..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7036489)

BB

Bree B.

Ops Coordinator

> "It’s simple to create, distribute, and track responses, and the Google Sheets integration makes organizing and analyzing data seamless."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245)

Sandip S.

Cloud Solutions Architect

> "It also feels primitive for very complex logic and large data workflows."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7082547)

Virat C.

Senior Product Manager

> "It’s not for creating beautiful landing pages, but it is the best for getting information quick. If you find yourself needing to record answers from numerous..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7100278)

VR

Verified Reviewer

Sales agent

> "Some forms are too basic and don't allow detailed responses."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7117229)

Nitin T.

AI Data Annotator

> "The survey design options are clean, responses flow straight into Google Sheets automatically, and sharing is as simple as sending a link."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7133377)

EA

Elgiz A.

Software Engineer

> "It is too blank so i wish they could put more fonts and design into it."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7058796)

DL

Drew L.

SR SYS Admin

> "It helps us with scheduling, survey design, customer support, and has a ton of features."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7142246)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Design options are basic, forms look a bit plain and hard to brand."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7128728)

RW

Robin W.

Executive

> "We love that it’s web-based—making it easy for patients to complete forms on any device which improves response rates and streamlines intake—which is very valuable..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7049517)

TW

TIFFANY W.

Director

> "There’s no payment integration, customization is pretty basic compared to other form builders, and no integrations with CRMs unless you use third-party tools."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6757791)

KR

Katherine R.

School Administrator

> "It has become a necessity in our communication with parents, event RSVs and even polling staff in a quick manner during faculty meetings."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7142850)

Arianna W.

Owner

> "Using these forms for more formal or official purposes sometimes feels unsuitable, or too basic, amateur."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7077232)

NW

Nathaniel W.

Lead marketing

> "Google forms made a lot of documents between me and third-party people a lot easier, especially when it came to contracts for the engineering work that I do"

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7079168)

Parker W.

Teacher

> "It also relies heavily on internet connectivity, which can be inconvenient in certain situations."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7141927)

AE

Ann E.

Psychologist

> "Google Forms offers a free way for your clients to complete contact forms, providing them with flexibility in how they choose to get in touch."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7014364)

VR

Verified Reviewer

Marketing Manager

> "Advanced features and automation are not as strong compared to other survey platforms."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7119680)

VR

Verified Reviewer

Student

> "Google Forms makes data collection simple and efficient by giving the users access to tools that support university and research projects."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7054049)

ST

Shayne T.

Co owner

> "One downside is that the design options are pretty minimal, so everything ends up looking similar."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112991)

Lisa N.

Director of Educational Technology

> "It is great for surveying employees since we all use the google domain and it's easy to customize features by having things like a survey live date, emailing..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7006937)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Sometimes response limits or quotas cause issues for big surveys."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7128728)

MM

Marci M.

Assistant to the Assistant Superintendent of Operations

> "From gathering parent feedback, to judging student involvement needs, to planning fun ways to love on our teams, Google Forms always has the tools we need to..."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7021987)

KP

Kuppam P.

Business Analyst

> "It seems basic that there aren't any branded receipt forms, and the support bot couldn't help me with formatting, so I had to turn to the forums."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6836399)

YJM

Yves Joseph M.

Regional Manager

> "Google Forms has generally simplified creation of online forms and enhanced performance through APIs integration and electronic signature enablement."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6828498)

Aachal S.

Innovative Product Management Specialist

> "It does not have good analytics dashboard inside, I must do manual work in sheets."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7084470)

Cassandra J.

Teacher education

> "What I like most about Google forms is that how great you can create forms all different aspects of a everyday business life of communication"

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7097100)

VR

Verified Reviewer

Student

> "While functional, the interface can feel outdated and limited."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7054049)

Krista G.

VP

> "Google Forms is an incredibly easy way to collect information from customers in a survey format, as well as from our sales team out in the field."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7149290)

PS

Peter S.

Backend Developer

> "It took me 3 weeks to understand how it works because I don’t get my hands on enough resources to guide me right on time"

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7117308)

FG

Freya G.

Administrator

> "It enable easy collection of data for adminstrative purposes and processing of payroll in an establishment."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7106589)

BB

Bree B.

Ops Coordinator

> "The biggest drawback is the lack of customization."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245)

James H.

Senior Project Coordinator

> "Google Forms is flexible and can support variety of survey set ups including multiple choice and short answers."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7058872)

VR

Verified Reviewer

Senior Data Analyst.

> "For advanced survey creation, Google Forms weak branching logic functionality is an issue."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6871971)

Amanda J.

Owner

> "It allows you to include pretty much every needed question type including file uploads."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112032)

AH

Andrew H.

Software Developer

> "The amount of available form templates is lacking."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7057930)

MS

Muadzam S.

Area Manager

> "The volume of our guest feedback increased, providing better data to improve our service and take faster action on guest issues."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7050339)

Katie M.

Owner, Manager

> "Not sure if that's a new setting or just a side effect of creating the form on my phone, but it added a layer of inconvenience to the recipients."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6878616)

SM

Soren M.

Director of Coaching

> "Its free, easily costumizable, wide range of options, integrates well with google sheets conditional formatting"

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7095452)

Luke C.

Owner

> "You're also unable to effectively 'brand' the form to make it look as if it is not a Google form."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6868174)

MM

Mathieu M.

Area Manager

> "Provide real time data collection where responses go straight and stored in Google Sheet .Free tool ,no cost is required and has an easy access from anywhere."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7019815)

JS

Jacob S.

CEO

> "Some of the settings or data can be hard to find and it's not super use friendly."

[See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7070733)

[View Reviews](https://www.capterra.com/p/176571/Google-Forms/reviews/)

MS

Muadzam S.

Area Manager

> "I gain outlet feedback, promo leads, and training sign-ups in one place-so I can spot weak spots in service..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7057176)

ML

Monica L.

UI UX Designer

> "Sometimes the form takes too long to load or save, which can be frustrating when I want to finish fast."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6818496)

BR

Brandon R.

Registered Behavior Technician

> "I love that Zoho Forms gives users the ability to customize forms with branding, logos, and colors without any..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6822529)

Marvin D.

owner

> "can be a bit clunky - could use better customization design limits - really for a basic web contact form"

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6536974)

Patrina S.

Sales and Marketing Assistant

> "All of our Beacon Hill website leads flow directly into our system, which keeps inquiries organized and prevents..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7071177)

VR

Verified Reviewer

Marketing Manager CRM

> "It was not always working on all devices as intended and had to be tweaked."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6347117)

Patrina S.

Sales and Marketing Assistant

> "It has helped streamline our sales inquiries, resident voting, and community feedback while keeping everything..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7071177)

LT

Lucy T.

Owner & CEO

> "Some of our forms have e-sign fields but the current widget doesn't work well."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___5016221)

GS

Giacomo S.

Titolare, bartender e cameriere di sala di Incontri

> "Availability of reliable customer support services and seamless integration of the software with CRM."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7076783)

JS

Jordan S.

CEO

> "Having things on a separate page can make things complicated, especially if you need to delete a form field that..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3536375)

CR

Cort R.

Data Analyst

> "Zoho Forms has been a helpful and beneficial part of our data within our organization."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7117938)

Pedro L.

CEO

> "Sometimes it gets a little confused while using and that's totally unnecessary in some cases"

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6208737)

BG

Brock G.

Digital Marketing Manager

> "The product ensures effectiveness in form building and secure sharing of forms."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7032175)

SK

Sarah K.

Owner

> "Doesn’t integrate well with Zoho products or any other."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6227624)

Patrina S.

Sales and Marketing Assistant

> "I like how seamlessly Zoho Forms connects with Zoho CRM."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7071177)

VR

Verified Reviewer

Business Development

> "Form editing on the go wasn't always the smoothest, especially if dealing with a unique customer situation, and..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3950715)

GF

Gisele F.

Founder and Head of Brand

> "It aids much in providing survey tools online like forms and questionnaires and data analysis"

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6694581)

Dedre M.

Freelance Researcher & writer

> "Themes and templates aren't great or visually amazing compared to Typeform, for example, as it is straightforward..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___4278573)

MM

Matt M.

Tech

> "It’s easy and simple to input what items you need like customers name and address and work done and anything you..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6405199)

LG

Letlet G.

Sales and Marketing

> "One potential disadvantage is the restricted plan choices, which can make it hard to make frames that stick out."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___4611545)

AL

Alexandra L.

Customer successs manager

> "It’s very easy to set up forms and integrate it with zoho CRM, they communicate seemesly."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6861625)

KS

Karen S.

Director of Finance

> "Doesn't allow for user sorting of forms list and has separate screens for seeing forms/ reports you created and..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3043909)

Brandy K.

Owner

> "It is user-friendly, while allowing you to create and store from easily."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7002593)

SK

Sarah K.

Owner

> "Zero customer service."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6227624)

SG

Sally G.

Customer Service Auditor

> "I guess the best thing about Zoho Forms would be the integrations."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6831612)

Nasir A.

Senior Project Manager

> "Zoho Login was an issue, the two-factor authentication was not working."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2935719)

GS

Giacomo S.

Titolare, bartender e cameriere di sala di Incontri

> "Zoho Forms is easy to use and very customisable."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7076783)

SL

Steve L.

real estate Broker

> "The only drawback is that you can not upload an original pdf/document that can be converted to a fillable online..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2618317)

Brandy K.

Owner

> "I also like the fact that customer support was always very helpful, and each of my calls made me feel like my..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7002593)

AV

Alitta V.

IT Professional

> "O Auth not available"

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3732087)

SG

Sally G.

Customer Service Auditor

> "I just love how you can connect with other apps, both inside and outside of Zoho."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6831612)

Maisarah S.

Marketing Executive

> "The software will got slower if too many field is added to the form."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2832115)

KS

Kayla S.

CSR

> "This is reducing time lag and errors."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6877576)

VR

Verified Reviewer

Regional Digital Provisoning Manager

> "The first is the inability to have a color picker on the form."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2709306)

BAF

Bogdan Alexandu F.

Stock Manager

> "When it comes to create online forms, Zoho Forms is the best tool."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6367564)

VR

Verified Reviewer

Regional Digital Provisoning Manager

> "It's not included in the standard list and you can't add it yourself."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2709306)

[View Reviews](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

## User interface

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

4.68 (11,432)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)

4.53 (147)

### Features

Google Forms

Top features

19/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Audience Targeting
-   Compliance Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Capture and Transfer
-   Data Connectors
-   Data Extraction
-   Data Import/Export
-   Data Mapping
-   Data Storage Management
-   Data Synchronization
-   Data Transformation
-   Data Visualization
-   Drag & Drop
-   Forecasting
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Metadata Management
-   Mobile Access
-   Multi-Channel Data Collection
-   Multi-Channel Distribution
-   Multi-Device Support
-   Multi-Language
-   Multiple Data Sources
-   Offline Response Collection
-   Real-Time Data
-   Reminders
-   Reporting/Analytics
-   Rules-Based Workflow
-   Search/Filter
-   Secure Data Storage
-   Surveys & Feedback
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Visual Discovery
-   Workflow Management

[See all features](https://www.capterra.com/p/176571/Google-Forms/#features)

Zoho Forms

16/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Audience Targeting
-   Compliance Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Capture and Transfer
-   Data Connectors
-   Data Extraction
-   Data Import/Export
-   Data Mapping
-   Data Storage Management
-   Data Synchronization
-   Data Transformation
-   Data Visualization
-   Drag & Drop
-   Forecasting
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Metadata Management
-   Mobile Access
-   Multi-Channel Data Collection
-   Multi-Channel Distribution
-   Multi-Device Support
-   Multi-Language
-   Multiple Data Sources
-   Offline Response Collection
-   Real-Time Data
-   Reminders
-   Reporting/Analytics
-   Rules-Based Workflow
-   Search/Filter
-   Secure Data Storage
-   Surveys & Feedback
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Visual Discovery
-   Workflow Management

[See all features](https://www.capterra.com/p/227463/Zoho-Forms/#features)

### Recognition

Google Forms is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value SurveySoftware (2026) 

Best Value SurveySoftware (2025) 

Best Value SurveySoftware (2024) 

Zoho Forms is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Form BuilderSoftware (2026) 

### Deployment & support

Google Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Google Forms

-   By Google
-   Located in United States
-   Founded in

Zoho Forms

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

vs

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4.4

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4.7

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[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

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4.4

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4.6

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[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

vs

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$0

Price

$39/month

4.4

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-176571/JotForm-4-0-vs-Google-Forms)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$12/month

Price

$39/month

4.4

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-227463/JotForm-4-0-vs-Zoho-Forms)

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

$0

Price

$30/month

4.4

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176571-253516/Google-Forms-vs-SurveyMonkey)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$12/month

Price

$7/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227463-247901/Zoho-Forms-vs-Google-Workspace)

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

vs

[123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/)

$0

Price

$37/month

4.4

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122770-176571/123ContactForm-vs-Google-Forms)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

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$12/month

Price

$15/month

4.4

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-227463/Docusign-vs-Zoho-Forms)

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

vs

[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.02 (121)](https://www.capterra.com/p/118892/Formstack/reviews/)

$0

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$83/month

4.4

Features

4.0

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/118892-176571/Formstack-vs-Google-Forms)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

$12/month

Price

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4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/138990-227463/Cognito-Forms-vs-Zoho-Forms)

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

vs

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

$0

Price

Contact vendor for pricing

4.4

Features

4.3

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-246649/Google-Forms-vs-Microsoft-Forms)

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

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$0

Price

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4.4

Features

4.2

4.7

Ease of Use

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