Capterra Logo
Helping businesses choose better software since 1999

Google Forms vs Helpfull: Which is a better fit?

Updated on December 8th, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 11,392 reviews from Survey users.
% Fit
High performer
Feature ratings
Customizable Questions
4.7
Survey Builder
4.6
Reporting/Analytics
4.5
API
4.4
Data Import/Export
4.5
% Fit
Missing features
Feature ratings
Customizable Questions
NA
Survey Builder
NA
Reporting/Analytics
4.8
API
NA
Data Import/Export
NA
User satisfaction
4.7
User reviews10,900
Ease of use
4.7
Functionality
4.4
Value for money
4.8
Customer support
4.4
4.9
User reviews14
Ease of use
4.9
Functionality
4.6
Value for money
4.4
Customer support
4.9
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

Business Owners, Amazon Stores, Marketers, Authors, Writers, Market Researchers, Graphic Designers, Web Designers, & Researchers.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
video-66afe925-af55-4ea1-fbc4-08dbdfa7202f
Beryl K
Founder and CEO
5.0

Beryl: Hi, I'm Beryl. I'm the founder of Be Complete, and Komplete Business Dietetic Internship, and I give Google Forms a five. We use Google Forms for surveys and quizzes for both of the businesses, and we think it's really valuable because we can pull the data and then use that for multiple of reasons. The thing that I like the most about Google Forms is that it's really customizable. You can provide instant feedback to the people that are doing the quiz or the survey. You can also get really good data that you can use for marketing, sales, and even more strategy for your business. One thing I would love to see is the ability to have embedded videos within the forms. I think that could be really valuable.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
176571 video thumbnail}
1 Video
232530 video thumbnail}
1 Video
176571
4 screenshots
232530
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Google Forms

Top Features
17/43
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Customer Segmentation
  • Data Analysis Tools
  • Data Cleansing
  • Data Security
  • Dynamic Content
  • Email Marketing
  • Feedback Management
  • Gamification
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • Offline Response Collection
  • Pulse Surveys
  • Question Library
  • Question Piping
  • Randomization
  • Response Quotas
  • Response Validation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Template Management
  • Access Controls/Permissions
  • API
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Email Reminders
  • Mobile Survey
  • Multi-Channel Distribution
  • Question Branching
  • Real-Time Data
  • Reporting/Analytics
  • Survey Builder
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
See All features
Hide Survey Software Features -

Helpfull

6/43
Show Survey Software Features +

Google Forms

Helpfull

--

Google Forms
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Helpfull
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Google Forms
  • By Google
  • Located in United States
Helpfull
  • By Helpfull
  • Located in United States
Recommendations

Products similar to those you're currently comparing: