--- title: "Compare Google Meet vs WhatsApp 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Google Meet and WhatsApp based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/176572-180345/Google-Hangouts-vs-WhatsApp" page_type: "comparison" language: "en" --- # Google Meet vs WhatsApp Features and Cost Comparison Last updated September 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Google MeetWhatsApp2/4 selected [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12,171)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,457)](https://www.capterra.com/p/180345/WhatsApp/reviews/) [## Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12,171)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Starting Price $6.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [12,171 reviews](#user-reviews) Positive 10,977 Neutral 1,029 Negative 165 [## WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,457)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.3 Reviews Sentiment Based on [16,457 reviews](#user-reviews) Positive 15,769 Neutral 573 Negative 115 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Weave 4.3 (673) * * * Starting Price $199.00 Other,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * Highest Rated ### ScreenConnect 4.7 (1,901) * * * Starting Price $30.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Freshdesk 4.5 (3,472) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 7,184 reviews from team communication software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Email Management NA File Management NA Project Management NA Mobile Access 4.6 Workflow Management NA \--%Fit Missing features Feature ratings Email Management NA File Management NA Project Management 4.3 Mobile Access 4.8 Workflow Management NA User satisfaction User satisfaction 4.5 User reviews[12,171](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.3 User satisfaction 4.7 User reviews[16,457](https://www.capterra.com/p/180345/WhatsApp/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.3 Price starts from Price starts from $6Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Mobile and web-based google application that lets small to large businesses conduct voice/video calls among colleagues or business partners. Best for WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale. ## User reviews Pros & cons PH Paul H. Creative Director > "Google Meet has also helped us to speed up our team communications and improve our collaboration during projects by allowing us to hold quick virtual..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413) BN Brennan N. Insurance Agent > "Browser-Dependent Performance for High-End Quality: Because it is heavily web-based, if a user's browser is bogged down with dozens of other open tabs,..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7180335) PH Paul H. Creative Director > "Our needs of holding regular meeting discussions to discuss our design projects both with our clients and within our design team led us to implement..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413) SP Stephanie P. American accent coach > "I have run into issues where I would have needed to restart the call in order to enable permissions to share a different window. And it's often not..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128544) SH Spencer H. Software Developer > "Running online meetings is much easier with Google Meet and thesc reen sharing feature is also available even on phones, which helps a lot when..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7166190) BT Brianna T. Lead Editor > "Sometimes I have issues with sharing my screen via Google meets, where it will let me share a window but not a document or my full screen." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7125246) AD Arnold D. Senior executive > "Features like screen sharing, live captions, and seamless integration with Google Calendar make it easy to stay organized and keep meetings moving..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7173595) Cristin H. Office manager > "It lacks advanced webinar and interactive presentation tools out of the box compared to standalone competitors like zoom." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177135) PH Paul H. Creative Director > "It also has excellent meeting reporting features which help us gain insights about our meeting management experience helping us to learn new ways of how..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413) AD Arnold D. Senior executive > "As a senior executive, I occasionally find that some of the advanced meeting management and engagement features are not as robust as those offered by..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7173595) NC Natalie C. Admissions Coordinator > "Often, we need to conduct out of town student interviews, and Google meet allows us to meet potential students without the hassle of phone calls and..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7117888) BK Bri K. Marketing Director > "I've also struggled to access customer support at times, with dealing with AI loops or long waits to access help for basic issues." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7142282) PP Piyusha P. Customer service > "It has provided a reliable and efficient way to conduct virtual meetings, collaborate with teams, and stay connected with colleagues and clients." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851) AD Arnold D. Senior executive > "There have also been instances where participants with slower internet connections experienced reduced video quality, which can impact the flow of..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7173595) SB Scott B. Electrician > "I love that it offers plenty of useful features on my phone like screen sharing and mentions, which is very useful for more than two people on a call." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7181299) Wren W. Office Administrator > "Backgrounds lag or pixelate, participant management tools feel basic, and screen sharing can behave inconsistently. When issues happen, support isn’t..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059448) PH Paul H. Creative Director > "Having Google Meet has really saved us from all the ups and downs of having to plan physical meetings by allowing us to handle all our meetings needs..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413) VR Verified Reviewer Project Manager > "The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones)." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7121800) Cristin H. Office manager > "It also integrates perfectly with Google calendar, automatically adding a video link to invitations with one click" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177135) TC Toby C. Digital Marketing Lead > "Backgrounds and customisation aren’t great, and managing participants can be a bit clunky if you’ve got a bigger meeting." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119828) SH Sophia H. Patient Care Coordinator > "I especially like the features that allow me to blur my background, mute myself, or turn off screen sharing whenever needed." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7150457) PP Piyusha P. Customer service > "Occasionally, users may experience connection instability, audio delays, or minor bugs during large meetings." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851) VR Verified Reviewer Process Associate > "The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7015506) Cristin H. Office manager > "Additionally, video quality can degrade rapidly if the internet connection is unstable" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177135) SP Stephanie P. American accent coach > "I like that it's an accessible video-call platform that can be used directly in the browser and doesn't require downloading an app or even having a..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128544) KP Kelly P. Director of Admissions > "Sometimes, there may be a little technology issues or users think if they don't have a gmail that they aren't able to use it." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7143202) RR Rachel R. Software Implementer > "It's a great, lightweight, free meeting tool that you can use both for personal meetings as an alternative to Skype/Whatsapp, as well as for business..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7147243) ZM Zal M. Program Manager > "Every now and then it has issues where people will join a call, and their audio will not work." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7152264) JMH Ja'Michael H. Realtor > "Features like screen sharing, chat, and captions help keep meetings productive, and the platform stays stable even with larger groups." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059868) MM Madison M. Speech Language Pathology Assistant > "I have had numerous experiences where Google Meet glitches and kicks me out of the meeting due to login related issues, and I need to re log-in to my..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6743806) AF Avery F. Artist and Tour Manager > "It allows me to maintain a strong human connection with my remote colleagues without wasting time on complex technical configurations." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168229) Zach P. Marketing Coordinator > "There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659) AI Anthony I. Founder > "I like the smooth video conferencing quality, with calls running without any drops and recording helping me keep track of action points properly." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7004709) Sunita P. Experienced Cloud Engineer > "Sometimes when I share screen, my laptop becomes very slow and hot. If internet is fluctuating, the voice breaks a lot." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7084716) LC Leziel C. Virtual Teacher > "What I like most about Google Meet is that it is quick and easy to generate meetings plus it can be generated through Google Calendar with the capacity..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7184757) RR Rachel R. Software Implementer > "Additionally, it allows screen sharing... but you can't take control of someone else's computer!" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7147243) JW Jan W. Energieberater > "Google Meet is highly customizable and gives you control over permissions and participant settings during meetings." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7164455) JK Jake K. Sales Representative > "There are two main downsides: first, the lack of smoothness when someone joins from outside Google, and second is screen sharing troubles." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7010746) PP Piyusha P. Customer service > "Customization options for layouts, captions, and meeting controls further improve the experience." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851) Harshul S. Senior. Technical Support Specialist for Network Operations > "Mobile app misses a couple desktop features and layout can be confusing." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722) Wren W. Office Administrator > "The integration with Google Calendar and Drive is convenient, though some background options, participant controls, and file-sharing features feel..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059448) RV Rakhi V. QA > "Background noise cancellation was also inconsistent and sometimes let through more than it should have." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7131655) JW Jan W. Energieberater > "Google Meet allows you to host meetings with video and audio calls." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7164455) DL Drew L. SR SYS Admin > "Sometimes a Google meet will have issues connecting with all participants and that can be super frustrating." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7142286) AG Anthony G. Wholesale parts sales mgr > "Can be as useful a tool as TEAMs and ZOOM with a little more features and functions, great synching with other tools in google" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7175863) JK James K. Manager > "Often small bugs and issues with connectivity and audio and visual intergrations - as well as accepting users to call" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7007165) VR Verified Reviewer BOH manager > "The rise of COVID and the increase of co-workers working from home made conferencing software vital, and Google did the right kind of integration with..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7092282) MST Mariane Stephanie T. Manager > "On the other hand, the plateform bugs when too many heavy files are shared." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7067939) Portia A. Nurse > "I like how smoothly it connects with Gmail and Google Calendar, making meetings quick to schedule and access." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7150529) AB Anna B. Kinesiologist > "Sometimes the sound quality is not the best." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7155792) RR Rafa R. Web Developer > "It is a dependable and straightforward tool for video meetings, especially for teams that already rely on Google Workspace." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7113225) AJ Amanda J. Owner > "Some people don't always have Google accounts so it may be harder for them to sign on. If you have more than one Google account, it can be a little..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7050454) SK Sarah K. Administration and Accounting Assistant > "I like how you can record meetings, change the layout screen share, and even connect to your calendar to schedule important meetings for the future." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6493853) CSL Charles-Stephen L. CYM Media Generalist > "When several people talk at the same time, the exchanges become sometimes less smooth." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7180972) Ben E. Marketing and communications executive > "Google Meet is a great way to connect with people and have a video conversation easily online with anyone who is able to connect." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7183293) Ben E. Marketing and communications executive > "Web chatting as part of google meet is not the best way to do this." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7183293) SK Shrutika K. Sourcing Manager > "Google meet is useful for scheduling online meeting with colleagues .It has a waiting room where you can allow the required attendees to join the..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6635727) MM Mary M. communication > "I don't like that it doesn't have as many advanced collaborations as other applications have." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7162221) AL Ayo L. Admin Specialist > "A great software for meeting, both voice and video calls, works seamless on mobile and PC, ease for also scheduling calendar meetings with contacts" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6880165) NN Nabil N. IT IS Manager > "Can have quality issues on weaker connections." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119536) BN Brennan N. Insurance Agent > "Flawless Google Workspace Ecosystem Integration: The way it syncs with Google Calendar is incredibly smooth." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7180335) MD Maggie D. Office Manager > "The screen-sharing tools work, but they’re pretty basic, and sometimes it feels limited compared to other platforms." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7052579) FB Francesco B. Marketing Consultant > "Provide amazing features like poll.raising hand ,screen sharing ,chat and many others that make meeting interactive .Offer secure and well protected ..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6829141) JM Jenna M. Operations > "Don't like how the detaisl pull up on the confirmation email." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7121571) SP Shiv P. Student > "Its a good platform where we can quiclky form a meet and call our friends or students to conduct a meeting and have discussion about projects and all..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6624155) MH Michael H. Tech Coordinator > "I came across exasperating screen sharing restrictions where I could not share two diverse windows at once and on a presentation." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6835827) AB Anna B. Kinesiologist > "Google Meets is perfect for those already using other google products like Gmail because the integration is seamless." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7155792) MK MOHAMED K. Computer Facilitator > "I can't shoot participants from one room to another on live sessions without stopping them or having to manually reassign them." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6830543) AH Aneury H. Electrical Engineer > "I love the Efficiency of being able to add my whole team to a video call and being able to share files while in video call is very efficient" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7031389) Harshul S. Senior. Technical Support Specialist for Network Operations > "Permissions can be confusing, once I accidentally left a meeting open to anyone." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722) Kennedy K. freelance > "It also has multiple layout options for smooth meetings and for custom customization, with also better security and privacy features." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6704896) MG Mmaestri G. Customer Manager > "It also lacks important features such as webinar capabilities and efficient documents sharing features." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6826900) PP Piyusha P. Customer service > "The audio and video quality are generally excellent, and the platform performs consistently across desktop and mobile devices." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851) HM Harshal M. Technical Project Manager > "I am not able to copy captions, and the recording feature has many restrictions." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6661974) VR Verified Reviewer Job Coach, Career Counselor > "The video and audio work fine, and it functions fine as a video conferencing software." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7127789) Jagdish P. Senior Cloud Solutions Architect > "the free version has a time limit which is a problem for long meetings." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7031443) Harshul S. Senior. Technical Support Specialist for Network Operations > "Integration with Calendar and Gmail saves me time when scheduling." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722) TC Toby C. Digital Marketing Lead > "Feels a bit basic compared to other platforms." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119828) VR Verified Reviewer Data entry > "Overall good app for meetings with higher number of participants , If there would be an option for turning off the mirror effect, it would have been..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7155645) MI Maha I. Instructor > "It overheats my laptop unfortunately." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7111111) PP Piyusha P. Customer service > "Customization options for layouts, captions, and meeting controls further improve the experience." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851) TC Toby C. Digital Marketing Lead > "Backgrounds and customisation aren’t great, and managing participants can be a bit clunky if you’ve got a bigger meeting." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119828) Kennedy K. freelance > "It also has multiple layout options for smooth meetings and for custom customization, with also better security and privacy features." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6704896) JK James K. Manager > "Often small bugs and issues with connectivity and audio and visual intergrations - as well as accepting users to call" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7007165) VR Verified Reviewer Content Specialist > "Google Meet has a really fluid interface and limited bugs compared to competitor platforms." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7190145) NK Navdeep K. Teacher > "Google Meet's main drawbacks are limited free features, high resource usage, less customization, and missing some advanced features compared to other..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6360792) Absana P. Tier III Technician > "Google Meets is a reliable and easy-to-use video conferencing platform, it's interface is clean and simple and it's very user-friendly." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7072005) SJ Sheeba J. Student > "Additionally, its customization options are limited, so it doesn’t offer much flexibility for those who want a more personalized experience. If you're..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6445758) AB Anna B. Kinesiologist > "Google Meets is perfect for those already using other google products like Gmail because the integration is seamless." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7155792) TC Toby C. Digital Marketing Lead > "Feels a bit basic compared to other platforms." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119828) Harshul S. Senior. Technical Support Specialist for Network Operations > "Integration with Calendar and Gmail saves me time when scheduling." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722) NN Nabil N. IT IS Manager > "Admin controls are basic." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119536) RR Rafa R. Web Developer > "Strong integration with Gmail and Google Calendar" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7113225) IM Ivory M. Training and Technical Assistance Coordinator > "It took me a while to understand the interface after Zoom for so long." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6724525) EB Erin B. Controller > "Google meet works well and best for our company internal workings because we are all on G suite and because we integrate with Zoom." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6755669) KI Kenneth I. Window cleaner > "In the beginning, Google Meet was a hassle." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6555001) PG Paulina G. Social Media Manager > "The user interface is clean and intuitive, even for first-time users." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7044452) BK Bri K. Marketing Director > "I've also struggled to access customer support at times, with dealing with AI loops or long waits to access help for basic issues." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7142282) [View Reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Michael Z. Owner > "The call quality is solid, messages are delivered quickly, and features like voice notes, group chats, and media sharing make everyday communication convenient. While it’s not..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137312) VR Verified Reviewer Team Lead > "Being a simple chat app means there's no plugin ecosystem, no third party modules and no way to meaningfully extend the core interface (Unless reviewing business API's, which..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246) Steven D. Sales Manager > "An efficient instant messaging tool that allows you to communicate with family, friends, and business partners, enabling the rapid transmission of text, voice messages, and..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7188442) Jessica B. Owner > "I truly believe this is a platform to allow scammers and hackers and typical criminals to contact anyone even if they're blocked on regular calls as spam and it's a unsafe..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7183241) Eromal R. Network Senior Operations Specialist Americas > "I appreciate that it functions as a comprehensive, centralized communications hub—it simplifies my daily life to have reliable international messaging, high-quality voice..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) RG Romain G. Freelance Photographer > "the lack of message threading or task management features can quickly make chats confusing and lead to losing crucial information within a continuous stream of messages." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7184029) SH Sophia H. Patient Care Coordinator > "The platform offers fast communication, end-to-end encryption for privacy, and the ability to share photos, videos, documents, and locations easily." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7162246) VR Verified Reviewer IT Service Desk Analyst > "It also relies heavily on a stable internet connection, so calls and messages can be unreliable in low‑signal areas, and the app can take up a lot of storage over time as..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7101164) Sachin T. Infra Engineer > "The interface is intuitive, making it easy to share files, photos, and documents while staying connected with individuals and groups. Although there are a few areas that could..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7183142) VR Verified Reviewer Software Engineer > "Another downside is that it can take up a lot of storage over time, especially with frequent media sharing in chats and groups." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) Cristin H. Office manager > "Being able to instantly drop pds, voice notes, and location tags makes it much faster and more agile than traditional email threads for daily operations" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7177164) SB Scott B. Electrician > "I’m frustrated that statuses can’t exceed 30 seconds, this is forcing me to cut long videos and post multiples clips which is unnecessary more step." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7147576) VR Verified Reviewer Team Lead > "It hosts a standardised library of media (Gifs, emojis, etc) that maps across to most platforms (apple, android, microsoft) universally." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246) Seppe H. Head of IT > "Additionally, the limit on file sizes for high-quality video sharing can be frustrating when I need to send large documents or clips." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7148133) DR Dave R. Manager > "From a business perspective, WhatsApp has improved responsiveness and strengthened customer communication by offering a simple, dependable, and widely adopted messaging..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7185548) SM Shriya M. Assistant Trainee > "Also, media like photos and videos can quickly take up a lot of storage, and the backup/restore process isn’t always smooth." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7119822) SH Sophia H. Patient Care Coordinator > "Its strong security features, cross-platform accessibility, and consistent performance make it an effective communication tool for both personal and professional use." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7162246) RS Ravindra S. Owner > "Additionally, the desktop application sometimes takes a long time to sync messages with the mobile device, especially after being offline for a while." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7159972) VR Verified Reviewer Software Engineer > "It is especially useful for quick conversations and group chats, and it rarely requires any effort to figure out how things work. Despite a few small issues like storage usage..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) Maisie C. owner > "What I do not like is the uncertainty of if the other party received their message, and the poor notifications on my phone whenever their response was received" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7132363) JEP Jennifer Elizabeth P. Backend Developer > "The new screen sharing during a video call has been one of the greatest features ever, it reduce a lot of stress during call for me." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7120321) Sachin T. Infra Engineer > "One aspect I like least about WhatsApp is that managing large groups can become difficult, as conversations can quickly become cluttered and important messages are easy to miss." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7183142) Eromal R. Network Senior Operations Specialist Americas > "Finally, the ability to quickly share different media types (photos, documents, contacts, locations) is very well integrated and dependable." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) CR Cort R. Data Analyst > "Some limited functionality with group messaging and integration with data products limits it at times." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7132978) GA Gauri A. Senior HR Manager > "It is like I am giving them a demo of feature related to group calling or making them understand how filters work, which makes it easy for them to understand the features of..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7166920) CK Christina K. Manager > "If there is an invalid phone number that we are trying to reach out to, WhatsApp does not always let us know that it doesn't go through unless we go back and check it ourselves." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7157080) Seppe H. Head of IT > "I also love the versatility of the desktop app, which allows me to stay connected and type much faster while I am working without needing to check my phone constantly." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7148133) VR Verified Reviewer Software Engineer > "What I like least about WhatsApp is the lack of strong customer support since there is no direct way to quickly resolve issues when something goes wrong." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) CT Cameron T. IT Service Desk Analyst > "Whats App is a great messaging tool for use within the workplace for collaborative efforts or for personal use, providing lots of great services like texts, video calls and the..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7105479) DC Daniel C. Benefits and Compliance Manager > "I can't think of too many cons. If i had to give 1 I would say that I am unsure if you can turn off the Meta AI aspect/chat button which can be a bit annoying if you are..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7159045) Maragaret L. Owner > "I enjoy using it for personal, but I also receive business notifications for my software updates, for new art masterclasses available and for keeping in touch with people..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7077974) Zeeshan N. Site Executive Officer > "Its lack of ability to control , scams, phishing attempts and the spread of misinformation , especially in large Group Chats." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7061925) KL Kat L. Undisclosed > "The app runs smoothly with very few bugs, makes communication fast and convenient, and is helpful for coordinating projects, sharing files, and staying connected." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7157291) Portia A. Nurse > "Sometimes notifications can be delayed and group chats can get a bit overwhelming and also the downloads." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131665) MW Marita W. Realtor > "It syncs very well with my cellphone allowing me to make calls and send texts simply by downloading the app." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7167343) Alessandro N. admin > "privacy is not guaranteed, connection with meta apps has worsened it and make us consider to change to another app texting" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7183968) TP Tomica P. Supervisor > "It allows me to create as many group chats as possible and keep all the information within them." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7127782) KW Kayla W. hr > "sometimes there are connection issues when audio and video calling people the signal is not as strong" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7127825) AM Andy M. NA > "It keeps me in touch within the UK with my family who live 300 miles away be it video, text or phone calls that cost nothing to make." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7148110) Michael Z. Owner > "Group chats can get messy quickly, and there aren’t many tools to properly manage or filter conversations." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137312) HK Huda K. Rebel and Founder Co-CEO Huda Beauty > "Using the application allows achieving open rates close to 90% for exclusive announcements or product drops." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7180364) MN Melissa N. Owner > "Sometimes since it is not my main messaging and calling app I can miss or forget to look at notifications" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7174782) SM Shriya M. Assistant Trainee > "It makes communication easy with features like group chats, file sharing, and end-to-end encryption for privacy" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7119822) AM Ahmed M. Freelancer > "Lack of content control: WhatsApp does not provide any control over the content of messages sent through it, which sometimes causes unwanted content to reach the user, as well..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6781365) VR Verified Reviewer Digital coordinator > "I loved that I now can contact friends and family internationally, that it is easy to use, and the ability to share videos and photos fairly well in addition to customizable..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7114964) WR Will R. SR. HR Operations Specialist > "The group chats can sometimes become overwhelming with too many messages, and it can be difficult to keep up with conversations." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131420) ANJ Aja Nurse J. Student Leader > "Sharing environmental activities, updates, and links across platforms was simple, and students could join with one click." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7150822) Cynthia R. Therapist > "Often times I get group invitations from folks I don't know and that sometimes can frustrate me but I'm able to decline requests." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7135950) RS Ravindra S. Owner > "WhatsApp is incredibly user-friendly and offers seamless instant messaging, voice calls, and video calls for free." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7159972) AG Amita G. Learning and Development Coordinator > "That you cannot send messages or receive them if you don't have internet connection. When photos are send, I dislike the fact that the picture quality is reduced." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7097026) Lauren F. Legal Secretary > "I love the fairly new status feature where you can post images for all your contacts to see." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109668) BT Brianna T. Lead Editor > "Unfortunately you have to go into the settings and individually mute large group chats." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7125241) DR Dave R. Manager > "File sharing, voice calls, and instant messaging make it an effective business communication tool." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7185548) PP Pronay P. Consultant > "There is a issue, I'm facing an issue where WhatsApp audio messages automatically switch from the external speaker to the call speaker, and the proximity sensor turns off the..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6529389) Cristin H. Office manager > "WhatsApp serves a highly efficient real-time communication platform for small teams and client management." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7177164) VR Verified Reviewer Computer Engineer > "Also, backups are not always fully encrypted, and some updates introduce changes that may affect performance or privacy concerns due to its connection with Meta." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088622) BK Brad K. Gigawatt AI - Founder and Executive Chairman > "Clients deeply appreciate the ability to ask a quick question and get an immediate response without going through the formatting of an email" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7179999) CSL Charles-Stephen L. CYM Media Generalist > "You can lose data without realizing it thanks to the disappearing messages option." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7169889) EJ Ethan J. Auditor > "The app allows for video calls and mobile calls using internet instead of data." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7129105) MGB Mary Grace B. Dance Instructor > "Sometimes I find it hard to make a group chat with people who are not in my contacts, if there was a way to search someone's name without having them saved that might help?" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088747) MK Maik K. Content Creator > "Sending direct messages, voice notes and high quality photos is fast and simple with WhatsApp." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138260) RJ Rashaad J. Junior A and R Associate > "Information can quickly be lost in conversations if ephemeral messages are enabled." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7135261) IA Islam A. free lancer > "it is amazing application help me to being in touch with all people and i can send a voice notes and typing to my friends and i can know my friends news and i wanted to hear..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6829307) SRF Sara Ruth F. Manager > "I don't like that you need a cell phone to be able to use it because when my mobile device breaks down I can no longer use the application, and while I am repairing or changing..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457) SRF Sara Ruth F. Manager > "I like that I can easily communicate with my contacts and I can share all kinds of information, such as videos, images, and even my location which is very useful for organizing..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457) Kian K. Sales Manager > "Sometimes we get logged out from the sales teams side, and it's a hassle to have to scan the login from the main user everytime, however CRM stays connected." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054041) Bishal S. relationship manager > "rich media sharing, dependable group chats,robust end to end encryption for privacy, free, world wide communication." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7076862) Parker W. Teacher > "The biggest downside for me is that it relies heavily on your phone number, which isn’t always ideal." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137909) KKF Keise Kethlen F. Home office > "I really like it because of its many features, such as: switching between conversations, organizing conversations in folders, keeping frequent conversations, creating groups of..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6564370) Ragupathy S. Freelancer > "The biggest issue is image compression. When I send a photo, the quality gets reduced significantly." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7060077) Stephanie W. Owner > "I like how customizeable the notifications are and that you can decide whether your messages show "read" or not." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7117513) MK Maik K. Content Creator > "There is no way to post status videos longer than30 seconds." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138260) SR Sam R. Residency Program Administrator > "I especially love the voice message feature, where you can convey a good amount of information without typing a novel." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7118366) KL Kat L. Undisclosed > "One downside of WhatsApp is that customer support can be slow or limited when problems occur." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7157291) Eromal R. Network Senior Operations Specialist Americas > "The chat interface is clean and allows for easy organization with pinned chats and group management." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) BB Blake B. Inspector > "Sometime the connection isn’t the best, choppy phone calls, lag in response." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7181247) Eromal R. Network Senior Operations Specialist Americas > "The chat interface is clean and allows for easy organization with pinned chats and group management." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) CU Chidubem U. PSW > "I experienced a few bugs and issues like text not loading, WhatsApp status or story not being arranged as it was uploaded." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7041971) CK Corey K. Director of Sales > "It is dependable to send large files and free international voice/video calls is a plus!" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7115677) TQ Tom Q. PSM > "I work in a telecoms environment, and the number of customers I have coming in complaining of a button they can’t remove is more than I could imagine." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7071389) Michael Z. Owner > "The call quality is solid, messages are delivered quickly, and features like voice notes, group chats, and media sharing make everyday communication convenient. While it’s not..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137312) VR Verified Reviewer Team Lead > "Being a simple chat app means there's no plugin ecosystem, no third party modules and no way to meaningfully extend the core interface (Unless reviewing business API's, which..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246) Sachin T. Infra Engineer > "The interface is intuitive, making it easy to share files, photos, and documents while staying connected with individuals and groups. Although there are a few areas that could..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7183142) Sachin T. Infra Engineer > "One aspect I like least about WhatsApp is that managing large groups can become difficult, as conversations can quickly become cluttered and important messages are easy to miss." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7183142) Eromal R. Network Senior Operations Specialist Americas > "The chat interface is clean and allows for easy organization with pinned chats and group management." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) AG Ashkenaz G. Graphics designer > "Whatsapp haven't allowed much the user to customize the look and feel, its limited, it should've been more editable, the color, themes,looks and fonts" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6493959) Eromal R. Network Senior Operations Specialist Americas > "The chat interface is clean and allows for easy organization with pinned chats and group management." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) VR Verified Reviewer Whatspp User > "Limited customization options and occasional issues with media file quality." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6468241) Steven D. Sales Manager > "An efficient instant messaging tool that allows you to communicate with family, friends, and business partners, enabling the rapid transmission of text, voice messages, and..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7188442) VR Verified Reviewer Team Lead > "Being a simple chat app means there's no plugin ecosystem, no third party modules and no way to meaningfully extend the core interface (Unless reviewing business API's, which..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246) Eromal R. Network Senior Operations Specialist Americas > "Finally, the ability to quickly share different media types (photos, documents, contacts, locations) is very well integrated and dependable." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) CR Cort R. Data Analyst > "Some limited functionality with group messaging and integration with data products limits it at times." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7132978) Kian K. Sales Manager > "We have also been able to use the Whatsapp Business API to have the whatsapp available for each relevant person in the company via our CRM aswell." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054041) Cristin H. Office manager > "It also lacks deeper task management integrations" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7177164) TD Tenzin D. Instructor > "It seamlessly integrates to your PC/laptop using the web app." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138501) VR Verified Reviewer Assistant manager > "Requires the addition of contact details on a mobile deviceNo stand alone desktop appDesktop integration is glitchy and often logs you out daily" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___4042224) JEP Jennifer Elizabeth P. Backend Developer > "I really enjoyed using this app for my day to day activities, it makes things easier for me and I really like it" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7120321) MM Mohammed M. Project manager > "It’s very difficult for the people who are not much tech savvy." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7128858) ANJ Aja Nurse J. Student Leader > "What I liked most was how easy it was to reach over 1,000 students instantly through the ENACT channel. " [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7150822) MS Mohamed S. android developer > "It is confusing and not easy." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6019417) AR Amy R. Account Manager > "I found it useful, but the functionalities seemed fairly basic and only built for personal." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7129392) EDD Elena Daniela D. Business demand manager > "It is hard to say what I don’t likeThe app was designed with everything that is needed" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___4046520) AS Abhi S. Dispatcher > "Its basic interface and comfort for use is great." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7133524) LS Louis S. Reviewer > "I do not like too much about WhatsApp because it is not user friendly" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___3993896) MM Mathew M. Summer Talent Intern > "Files can also be shared via group and community to larger number of people than individual sharing." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7052730) Jessica B. Owner > "I truly believe this is a platform to allow scammers and hackers and typical criminals to contact anyone even if they're blocked on regular calls as spam and it's a unsafe..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7183241) OG Olivia G. Teacher > "I love that it’s free for me to use and I’ve never had any bugs, issues, or needed to reach out to customer support." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138811) VR Verified Reviewer Software Engineer > "What I like least about WhatsApp is the lack of strong customer support since there is no direct way to quickly resolve issues when something goes wrong." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) LA Lidiane A. CEO > "I like the on-demand communication feature and the possibility of video conferencing with one or more people, opening up many possibilities in the area of communication for my..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6166616) KL Kat L. Undisclosed > "One downside of WhatsApp is that customer support can be slow or limited when problems occur." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7157291) Dana M D. Sole graphic design, and marketing administrator > "The app's on-demand communication feature is a powerful tool for businesses that want to provide exceptional customer service, while its file sharing and video support features..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___4819455) JR Jasmine R. Designer > "The terms and conditions was a hassle to read and there's no customer service number" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6850340) [View Reviews](https://www.capterra.com/p/180345/WhatsApp/reviews/) ## User interface [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) 4.49 (12,171) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) 4.69 (16,457) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important Google Meet 14/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/176572/Google-Hangouts/#features) WhatsApp 14/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/180345/WhatsApp/#features) ### Recognition Google Meet is recognized as a top-rated tool in 4 Capterra Shortlist reports WhatsApp is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Live Chat Software (2026)  ### Deployment & support Google Meet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos WhatsApp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Google Meet - By Google - Located in United States - Founded in WhatsApp - By WhatsApp - Located in United States - Founded in ## Popular Comparisons [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,171)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,150)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $6/month Price $4/month 4.3 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,457)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,196)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.6 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-180345/Slack-vs-WhatsApp) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,171)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,675)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $6/month Price $14.99/month 4.3 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,457)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/62194-180345/LiveChat-vs-WhatsApp) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,171)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,695)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.3 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-247901/Google-Hangouts-vs-Google-Workspace) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,457)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.6 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-180345/LiveAgent-vs-WhatsApp) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,171)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,196)](https://www.capterra.com/p/135003/Slack/reviews/) $6/month Price $8.75/month 4.3 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,457)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Contact vendor for pricing Price $47.99/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,171)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $6/month Price $14/month 4.3 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-176572/GoToMeeting-vs-Google-Hangouts) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,457)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Contact vendor for pricing Price $0/month 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144040-180345/Tidio-Chat-vs-WhatsApp) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,171)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,639)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $6/month Price $24.9/month 4.3 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-194565/Google-Hangouts-vs-TeamViewer) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,457)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,215)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.5 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/169505-180345/Zoho-Desk-vs-WhatsApp)