# Compare Google Meet vs Zoom Phone 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Google Meet and Zoom Phone based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/176572-208535/Google-Hangouts-vs-Zoom-Phone --- # Google Meet vs Zoom Phone Features and Cost Comparison Last updated May 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Google MeetZoom Phone2/4 selected [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) [## Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Starting Price $6.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [12,140 reviews](#user-reviews) Positive 10,948 Neutral 1,027 Negative 165 [## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [244 reviews](#user-reviews) Positive 227 Neutral 11 Negative 6 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 94%Fit Missing features Feature ratings Mobile Access 4.6 Online Voice Transmission NA Video Conferencing 4.7 API 4.5 Chat/Messaging 4.6 71%Fit Missing features Feature ratings Mobile Access 4.6 Online Voice Transmission 4.3 Video Conferencing 4.7 API 4.0 Chat/Messaging NA User satisfaction User satisfaction 4.5 User reviews[12,140](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.3 User satisfaction 4.5 User reviews[244](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $6Per User, Per Month - Free version - Free trial Price starts from $10Per User, Per Month - Free version - Free trial Best for Best for Mobile and web-based google application that lets small to large businesses conduct voice/video calls among colleagues or business partners. Best for Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises. ## User reviews Pros & cons PH Paul H. Creative Director > "Google Meet has also helped us to speed up our team communications and improve our collaboration during projects by allowing us to hold quick virtual meetings to..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413) SP Stephanie P. American accent coach > "I have run into issues where I would have needed to restart the call in order to enable permissions to share a different window. And it's often not possible to..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128544) PH Paul H. Creative Director > "Our needs of holding regular meeting discussions to discuss our design projects both with our clients and within our design team led us to implement Google Meet which..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413) BT Brianna T. Lead Editor > "Sometimes I have issues with sharing my screen via Google meets, where it will let me share a window but not a document or my full screen." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7125246) SH Spencer H. Software Developer > "Running online meetings is much easier with Google Meet and thesc reen sharing feature is also available even on phones, which helps a lot when explaining things..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7166190) Zach P. Marketing Coordinator > "There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it can be quite..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659) AD Arnold D. Senior executive > "Features like screen sharing, live captions, and seamless integration with Google Calendar make it easy to stay organized and keep meetings moving efficiently." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7173595) Cristin H. Office manager > "It lacks advanced webinar and interactive presentation tools out of the box compared to standalone competitors like zoom." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177135) PH Paul H. Creative Director > "It also has excellent meeting reporting features which help us gain insights about our meeting management experience helping us to learn new ways of how to facilitate..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413) AD Arnold D. Senior executive > "As a senior executive, I occasionally find that some of the advanced meeting management and engagement features are not as robust as those offered by certain competing..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7173595) NC Natalie C. Admissions Coordinator > "Often, we need to conduct out of town student interviews, and Google meet allows us to meet potential students without the hassle of phone calls and travel." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7117888) BK Bri K. Marketing Director > "I've also struggled to access customer support at times, with dealing with AI loops or long waits to access help for basic issues." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7142282) PP Piyusha P. Customer service > "It has provided a reliable and efficient way to conduct virtual meetings, collaborate with teams, and stay connected with colleagues and clients." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851) Sunita P. Experienced Cloud Engineer > "Sometimes when I share screen, my laptop becomes very slow and hot. If internet is fluctuating, the voice breaks a lot." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7084716) VR Verified Reviewer BOH manager > "The rise of COVID and the increase of co-workers working from home made conferencing software vital, and Google did the right kind of integration with the rest of..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7092282) AD Arnold D. Senior executive > "There have also been instances where participants with slower internet connections experienced reduced video quality, which can impact the flow of discussions." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7173595) PH Paul H. Creative Director > "Having Google Meet has really saved us from all the ups and downs of having to plan physical meetings by allowing us to handle all our meetings needs virtually which..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413) Wren W. Office Administrator > "Backgrounds lag or pixelate, participant management tools feel basic, and screen sharing can behave inconsistently. When issues happen, support isn’t very accessible,..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059448) AL Ayo L. Admin Specialist > "A great software for meeting, both voice and video calls, works seamless on mobile and PC, ease for also scheduling calendar meetings with contacts" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6880165) VR Verified Reviewer Project Manager > "The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones)." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7121800) Cristin H. Office manager > "It also integrates perfectly with Google calendar, automatically adding a video link to invitations with one click" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177135) TC Toby C. Digital Marketing Lead > "Backgrounds and customisation aren’t great, and managing participants can be a bit clunky if you’ve got a bigger meeting." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119828) SH Sophia H. Patient Care Coordinator > "I especially like the features that allow me to blur my background, mute myself, or turn off screen sharing whenever needed." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7150457) PP Piyusha P. Customer service > "Occasionally, users may experience connection instability, audio delays, or minor bugs during large meetings." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851) VR Verified Reviewer Process Associate > "The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7015506) Cristin H. Office manager > "Additionally, video quality can degrade rapidly if the internet connection is unstable" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177135) SP Stephanie P. American accent coach > "I like that it's an accessible video-call platform that can be used directly in the browser and doesn't require downloading an app or even having a Google account." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128544) KP Kelly P. Director of Admissions > "Sometimes, there may be a little technology issues or users think if they don't have a gmail that they aren't able to use it." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7143202) RR Rachel R. Software Implementer > "It's a great, lightweight, free meeting tool that you can use both for personal meetings as an alternative to Skype/Whatsapp, as well as for business meetings." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7147243) ZM Zal M. Program Manager > "Every now and then it has issues where people will join a call, and their audio will not work." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7152264) DC Dennis C. Medical Laboratory Technologist > "As a Technologist, Google Meet has made my life and work easier since it offers HD video and DOLBY voice quality that streamline internal and external conferences in..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6861701) MM Madison M. Speech Language Pathology Assistant > "I have had numerous experiences where Google Meet glitches and kicks me out of the meeting due to login related issues, and I need to re log-in to my Google Account to..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6743806) JMH Ja'Michael H. Realtor > "Features like screen sharing, chat, and captions help keep meetings productive, and the platform stays stable even with larger groups." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059868) KT Kaitlyn T. Head Delivery Driver > "The phone call logs and video calling logs for Google Duo messed up and disappeared when they took over and they (Google) Did nothing about that issue and numerous..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6376895) AF Avery F. Artist and Tour Manager > "It allows me to maintain a strong human connection with my remote colleagues without wasting time on complex technical configurations." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168229) RR Rachel R. Software Implementer > "Additionally, it allows screen sharing... but you can't take control of someone else's computer!" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7147243) AI Anthony I. Founder > "I like the smooth video conferencing quality, with calls running without any drops and recording helping me keep track of action points properly." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7004709) JK Jake K. Sales Representative > "There are two main downsides: first, the lack of smoothness when someone joins from outside Google, and second is screen sharing troubles." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7010746) JW Jan W. Energieberater > "Google Meet is highly customizable and gives you control over permissions and participant settings during meetings." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7164455) Harshul S. Senior. Technical Support Specialist for Network Operations > "Mobile app misses a couple desktop features and layout can be confusing." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722) PP Piyusha P. Customer service > "Customization options for layouts, captions, and meeting controls further improve the experience." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851) AG Ali G. Coordinator > "This proved to be an hinderance when trying to meet with parents of our students during the school day." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7079229) Zach P. Marketing Coordinator > "Google Meet is an ideal platform for video calling and meeting that is widely accessible and does not require installation of any additional software." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659) RV Rakhi V. QA > "Background noise cancellation was also inconsistent and sometimes let through more than it should have." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7131655) Wren W. Office Administrator > "The integration with Google Calendar and Drive is convenient, though some background options, participant controls, and file-sharing features feel limited compared to..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059448) DL Drew L. SR SYS Admin > "Sometimes a Google meet will have issues connecting with all participants and that can be super frustrating." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7142286) MK Max K. Business Owner > "I like the simple setting of these Google products, in Gmail or Calendar I can go quickly in this one and make the call assigned to a meeting." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6863942) JK James K. Manager > "Often small bugs and issues with connectivity and audio and visual intergrations - as well as accepting users to call" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7007165) JW Jan W. Energieberater > "Google Meet allows you to host meetings with video and audio calls." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7164455) SJ Sheeba J. Student > "Additionally, its customization options are limited, so it doesn’t offer much flexibility for those who want a more personalized experience. If you're not already..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6445758) AG Anthony G. Wholesale parts sales mgr > "Can be as useful a tool as TEAMs and ZOOM with a little more features and functions, great synching with other tools in google" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7175863) MST Mariane Stephanie T. Manager > "On the other hand, the plateform bugs when too many heavy files are shared." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7067939) Portia A. Nurse > "I like how smoothly it connects with Gmail and Google Calendar, making meetings quick to schedule and access." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7150529) KH Kari H. Veterinary Technician > "There are occasionally quality issues with larger meetings and there can be some glitches with screen sharing." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6863281) JF Jeffery F. Executive Director > "Collaborating remotely with teams, stakeholders and customers has been at optimal with the help of Google Meet which offers DOLBY voice and HD video quality when..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6883082) AB Anna B. Kinesiologist > "Sometimes the sound quality is not the best." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7155792) RR Rafa R. Web Developer > "It is a dependable and straightforward tool for video meetings, especially for teams that already rely on Google Workspace." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7113225) Zach P. Marketing Coordinator > "I think this is fairly common across many web-connected Google services as it eats up a lot of RAM." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659) SJ Sheeba J. Student > "The integration with Google Workspace is seamless, enhancing productivity by allowing quick access to meetings directly from Gmail or Google Calendar. While it may not..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6445758) AJ Amanda J. Owner > "Some people don't always have Google accounts so it may be harder for them to sign on. If you have more than one Google account, it can be a little trickier also." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7050454) SK Sarah K. Administration and Accounting Assistant > "I like how you can record meetings, change the layout screen share, and even connect to your calendar to schedule important meetings for the future." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6493853) MM Mary M. communication > "I don't like that it doesn't have as many advanced collaborations as other applications have." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7162221) SK Shrutika K. Sourcing Manager > "Google meet is useful for scheduling online meeting with colleagues .It has a waiting room where you can allow the required attendees to join the meeting maintaing..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6635727) BL Brooke L. Account Exective > "I do not like that you cannot record meetings for sales and/or reviewing purposes." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6865442) FB Francesco B. Marketing Consultant > "Provide amazing features like poll.raising hand ,screen sharing ,chat and many others that make meeting interactive .Offer secure and well protected meeting." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6829141) NN Nabil N. IT IS Manager > "Can have quality issues on weaker connections." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119536) SP Shiv P. Student > "Its a good platform where we can quiclky form a meet and call our friends or students to conduct a meeting and have discussion about projects and all with high quality..." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6624155) MD Maggie D. Office Manager > "The screen-sharing tools work, but they’re pretty basic, and sometimes it feels limited compared to other platforms." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7052579) AB Anna B. Kinesiologist > "Google Meets is perfect for those already using other google products like Gmail because the integration is seamless." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7155792) EB Ethan B. Detailer > "I do not like the divide better Google meets and zoom video calling as people have different preferences" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6864561) AH Aneury H. Electrical Engineer > "I love the Efficiency of being able to add my whole team to a video call and being able to share files while in video call is very efficient" [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7031389) JM Jenna M. Operations > "Don't like how the detaisl pull up on the confirmation email." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7121571) Kennedy K. freelance > "It also has multiple layout options for smooth meetings and for custom customization, with also better security and privacy features." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6704896) MH Michael H. Tech Coordinator > "I came across exasperating screen sharing restrictions where I could not share two diverse windows at once and on a presentation." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6835827) PP Piyusha P. Customer service > "The audio and video quality are generally excellent, and the platform performs consistently across desktop and mobile devices." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851) TM Tristan M. Software engineer > "The free version doesn’t give you enough time." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7082249) VR Verified Reviewer Job Coach, Career Counselor > "The video and audio work fine, and it functions fine as a video conferencing software." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7127789) MK MOHAMED K. Computer Facilitator > "I can't shoot participants from one room to another on live sessions without stopping them or having to manually reassign them." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6830543) Harshul S. Senior. Technical Support Specialist for Network Operations > "Integration with Calendar and Gmail saves me time when scheduling." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722) Harshul S. Senior. Technical Support Specialist for Network Operations > "Permissions can be confusing, once I accidentally left a meeting open to anyone." [See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722) [View Reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Victoria H. HR Director > "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both the..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7100948) Kristl K. Sr Customer Service Rep > "Occasionally, experience dropped calls and poor audio quality." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174) CB Cynthia B. Client Care Representative > "Integration with desktop UI is really good, it provides a small widget that hides in the screen for easy access and..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523) BM Brendon M. Director of Operations > "the inability to change settings using the app, you have to go to the online web version to make changes." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7050832) Gouthami K. Marketing Executive > "What I like most about Zoom Phone is its call quality and reliability because it allows me to have calls with..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6675995) JH James H. Managing Director > "Wasted almost week in total hours with countless zoom staff to discuss this BUG with noone able to explain the design..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761487) Kristl K. Sr Customer Service Rep > "Intuitive interface that blends seamlessly with existing Zoom video conferencing." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174) CB Cynthia B. Client Care Representative > "There’s no way of checking the full call details when it’s ringing or copying the number before answering the call to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523) SC Sebastian C. Information Technology Intern > "Meetings, call recording, and call quality were all good." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317) VR Verified Reviewer MBBS > "One thing I don’t like about Zoom Phone is that sometimes it can be a bit unreliable, especially if I’m switching..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212) Jesse Z. Software Engineer > "I like how Zoom Phone is a very convenient and useful tool for employees with an office phone who work remotely or..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6874123) SM Sara M. photographer > "Overall it is easy application and it has many option especially in meeting. But I do not like when it has code to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900) SC Sebastian C. Information Technology Intern > "Good application for doing calls with other clients." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317) Ravi Teja K. Data Science Intern > "What I liked the least about Zoom Phone is it's occasional call quality issues." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6661779) PA PRITHVI A. Singing classes > "My overall experience on zoom is awesome I have used it many times in taking online tuition classes , many online..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706) EJ Emma J. Director of Operations > "I always worry that it'll turn off mid-meeting due to getting overheated." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6788651) VR Verified Reviewer MBBS > "Sure, during rotations and group study, Zoom Phone has been excellent for keeping me in contact with professors and..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212) EAP Er Avinash P. Senior Technical Support Engineer > "Little changes cause disruptions." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597) DH Dale H. Online Consultant > "It takes voice and video and integrates well into the Zoom family." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337) AB Amar B. Customer Support > "Some times there is a network issue." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154) AT Andrena T. Administration > "It’s very easy to use and allow for a simple way to connect with someone without having to provide your personal..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7120753) EL Evelyn L. Operations Manager > "Their support service needs to be better." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6655069) SR Sam R. IT Manager > "Zoom phone is user-friendly, stable, clear service, and a robust platform for all communication within our company." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229) VR Verified Reviewer Executive Director > "The connection seems to be the worst." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586) Nishant T. Sr. Analyst > "Supports VoIP calling over Wifi and 4G/LTE and other networks flawlessly" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381) PY Peipei Y. Dentist > "Sometimes connection isn’t good even with wifi." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6351650) WJ Whitney J. HR Assistant > "That's very nice for catching phone numbers and things of that nature." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735) Noxolo R. Tutor > "I am also not very fond of the fact that one needs to have a constant internet connection." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436) SR Sam R. IT Manager > "Zoom phone has been a great addition to our company to increase communications with both outside and inside contacts." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229) KM Karthick M. Team Lead > "some times you wont be able to see which number you called, Need to logout and relogin again to see recent dialed..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779108) DH Dale H. Online Consultant > "It was fairly easy to set up and is a breeze to use. Once the client was downloaded to my machine, I put it in the..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337) CL Carter L. Cost reduction consultant > "I have absolutely no complaints but they force me to write in this box 🤍" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396) EAP Er Avinash P. Senior Technical Support Engineer > "Using zoom phone in Mac OS without any issues , running smoothly not consuming enough space." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597) TD Thien D. Graduate Research Assistant > "It’s hard to tell whether it’s the app or my own Internet connection, but I get disconnected once in a while or..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4296670) SC Sebastian C. Information Technology Intern > "Good level of call security." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317) SY Sydney Y. Programs Manager > "The audio quality can be a bit hit or miss (likely due to cell reception, if I had to guess)." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4777906) Lena W. Owner > "Ease of use for multitasking and the ability to use other features as well." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7065684) NL Ntebaleng L. Animal Scientist > "Sometimes I don't know how to switch on my microphone which causes a few delays when conversing with others." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3742270) Nishant T. Sr. Analyst > "Overall, its very nice, reliable, and easy to user VoIP tool, offers good quality calls and robust integration with..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381) Diksha D. Bim Engineer > "Only one problem I have using this zoom phone is that it does not have any customer support service." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3648568) VR Verified Reviewer Executive Director > "Everybody uses Zoom so they are familiar with its functionality and trust incoming calls / meeting invitations" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586) AR Alphin R. Senior Recruiter > "we are not able to do chat and voice call simultaneously." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4177494) AM Ascah M. Content Writer > "I find this platform to be effective for secure communications with my clients." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6837741) RS Randall S. Systems Administator > "Their sales people will sell you the product and then abandon you to a process they don't explain well. If you ask..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3151147) CT Christina T. Creative designer > "I love that you can video chat with family, friends or businesses." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761921) SB Stacey B. HR Coordinator > "It is very hard to hear people whether you use earphones or have it outloud." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4766056) WJ Whitney J. HR Assistant > "It's great for a business to use with it's employees." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735) VR Verified Reviewer Software engineering student > "I don't like how there are too many steps to log in." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779161) JC Jess C. Accounts Receivable Manager > "It is convenient for not having to use your personal phone for business." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6610460) AG Ashmita G. Student > "The hundred member limit is an issue. " [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4590661) Nishant T. Sr. Analyst > "Low cost platform compared to peers, makes it good choice for small enterprises" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381) JL Jen L. Customer Engagement and Success Manager > "I wish that I could receive some sort of notification for SMS messages to my Zoom phone, but it did not seem to be an..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3527681) EM Emily M. Speech and Language Therapist > "Additionally, I like how you can download the app, meaning I can have easy access to zoom on my phone and when I am..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4974784) VR Verified Reviewer GAM > "Internally that is just a mess and not time efficient at all." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054) CB Claude B. Technician > "We are in a technological age and everyone is hustling and bustling." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6524182) VR Verified Reviewer Recruiting Enablement Specialist > "The UI is odd." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4894723) HM Harshal M. Technical Project Manager > "simple to use while driving mainly, allows simple call switch" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6660377) Hafizah S. Assistant Manager Business Development > "I had to cancel the session and join in it again using the VOIP option." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3022673) SM Sara M. photographer > "They improve the application quickly too." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900) SL Sheryl L. job developer > "I know there are limitations and it doesn't allow you to see everyone on the call." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2977050) VR Verified Reviewer Videographer > "Not only does Zoom Phone work as a way to conduct video conferences, but it also works as a normal phone, can record..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3677638) EC Eliel C. Office Manager > "Especially switching out of another company such as Ring Central that are huge but with poor customer service." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873) DH Dale H. Online Consultant > "It's very easy to use." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337) Michael F. Organizational Change Consultant > "I have not consistently been able to upload documents into the chat." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2945238) DP Dana P. Admin > "Easy to use." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7029516) VR Verified Reviewer GAM > "Screen sharing is a joke!" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054) JS Josh S. IT Coordinator > "Love having an app on my cell phone." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6811127) MM Megan M. Executive Assistant > "I sometimes have issues with it syncing to my phone." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2981182) DB Devin B. AP Manager > "Zoom is great to use to keep in touch with co-workers." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6439724) Andrew K. Chief Operating Officer > "While the services is available at a great price, the overall customer support is extremely poor. Once we finalized..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2893037) AB Amar B. Customer Support > "It's simple to use, and you may learn how to use it without any specific instruction or classes." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154) JG Justin G. Senior Implementation Consultant > "many soft-phone features aren't very strong, such as adjusting notification settings, ease of switching to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2792406) Noxolo R. Tutor > "Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436) KK Kevin K. President > "We need to reduce our spend and they won't let us out of our contract until September. If I can't cut some expenses..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2661718) KF Kennedy F. Speech Language Pathologist > "It was easy to access and navigate with somebody who was less familiar with the software." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962) VR Verified Reviewer Assistant Manager (Pool) > "This software can be tough to see others when you are presenting. When you are the presenter, you may not be able to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2444804) PA PRITHVI A. Singing classes > "Just need an internet connection and easy to use ." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706) DB Daniel B. Lead Whatever/Whenever > "It is sometimes confusing to accept a call with your mobile app while you are connected on your computer. Besides..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2421154) HH Heather H. Order Management III > "The thing that I like most about the ZOOM phone, is the fact that I get multiple notifications." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___5023702) ALL Audrey Lustgarten L. Principal Attorney > "We next discovered that although we are on a paid business plan we have no possibility to access live support to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2707643) [View Reviews](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) ## User interface [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) 4.49 (12,140) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) 4.52 (244) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Google Meet 10/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Reports - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Multi-Channel Communication - Online Voice Transmission - Queue Management - Real-Time Analytics - Real-Time Monitoring - Reporting & Statistics - SIP Trunking - SMS Messaging - Third-Party Integrations - Unified Communications - Video Conferencing - Voice Mail - Voicemail Transcription [See all features](https://www.capterra.com/p/176572/Google-Hangouts/#features) Zoom Phone Top features 25/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Reports - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Multi-Channel Communication - Online Voice Transmission - Queue Management - Real-Time Analytics - Real-Time Monitoring - Reporting & Statistics - SIP Trunking - SMS Messaging - Third-Party Integrations - Unified Communications - Video Conferencing - Voice Mail - Voicemail Transcription [See all features](https://www.capterra.com/p/208535/Zoom-Phone/#features) ### Recognition Google Meet is recognized as a top-rated tool in 4 Capterra Shortlist reports Zoom Phone is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Google Meet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoom Phone Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Google Meet - By Google - Located in United States - Founded in Zoom Phone - By Zoom Video Communications - Located in United States - Founded in 2011 ## Popular Comparisons [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $6/month Price $4/month 4.3 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $10/month Price $4/month 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-208535/Microsoft-Teams-vs-Zoom-Phone) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $6/month Price $14.99/month 4.3 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $10/month Price $14.99/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-208535/Zoom-Video-Conferencing-vs-Zoom-Phone) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.3 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-247901/Google-Hangouts-vs-Google-Workspace) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) $10/month Price Contact vendor for pricing 4.5 Features 4.5 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163604-208535/GoTo-Connect-vs-Zoom-Phone) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) $6/month Price $8.75/month 4.3 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) $10/month Price $25/month 4.5 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/208535-237272/Zoom-Phone-vs-Webex) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,530)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $6/month Price $14/month 4.3 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-176572/GoToMeeting-vs-Google-Hangouts) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $10/month Price $30/month 4.5 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/208535-242188/Zoom-Phone-vs-RingCentral-MVP) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) vs [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) $6/month Price $25/month 4.3 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.42 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/) $10/month Price $19/month 4.5 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/182004-208535/CloudTalk-vs-Zoom-Phone)