# Google Meet vs Webex Suite: Features and Cost Comparison 2026 | Capterra

> Google Meet vs Webex Suite: Which meeting tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex

---

# Google Meet vs Webex Suite Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google MeetWebex Suite2/4 selected

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12104)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7400)](https://www.capterra.com/p/237272/Webex/reviews/)

[## Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12104)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

[## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7400)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting Price

$6.00/month

Starting Price

$6.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.3

Starting Price

$25.00/month

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [12,104 reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Positive

10,912

Neutral

1,027

Negative

165

Positive

10,912

Neutral

1,027

Negative

165

Reviews Sentiment

Based on [7,400 reviews](https://www.capterra.com/p/237272/Webex/reviews/)

Positive

6,589

Neutral

679

Negative

132

Positive

6,589

Neutral

679

Negative

132

Best for (according to reviews)

-   **Business size**: Small businesses account for 65% of reviews (7,876), suggesting strong market traction in this segment compared to enterprises (18%) and midsize businesses (15%).
-   **Industry**: Computer software, IT services, and education management together represent 22% of reviews, indicating diverse adoption across technology and education sectors.
-   **Use cases**: Meeting (66%), video conferencing (60%), and team communication (40%) are prominent, highlighting collaboration and remote work as primary usage scenarios.

Best for (according to reviews)

-   **Business size**: Small businesses account for 40% of reviews (2,998), followed by enterprises at 37% (2,750), showing widespread use across varied organization sizes.
-   **Industry**: Information technology, computer software, and healthcare together represent 26% of reviews, indicating notable adoption in tech-driven and health sectors.
-   **Use cases**: Meeting (57%), video conferencing (35%), and web conferencing (27%) are the main use cases, highlighting a focus on virtual collaboration.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Reviewer verdict

Google Meet

Google Meet users find it best for cost-effective, straightforward video meetings, especially when integrated with Google Workspace for scheduling, file sharing, and collaboration. Reviewers value its ease of use, reliable core features like screen sharing and chat, and seamless integration with Gmail, Google Voice, and Google Docs. They say it suits small to medium teams needing essential video conferencing and productivity tools, though some mention limitations in advanced features and occasional audio/video issues.

Webex Suite

Webex Suite reviewers consider it best for organizations needing high-quality video and audio, secure and reliable file sharing, and the ability to host large meetings with up to 1000 participants. Users highlight its comprehensive collaboration tools, such as digital whiteboarding, breakout rooms, and screen annotation, as well as integrations with Microsoft Outlook, Teams, and Slack. They find it particularly valuable for larger teams or enterprises requiring extensive features and scalability, though some mention a complex licensing model and higher costs for advanced capabilities.

## Features comparison

In the meeting market, Google Meet and Webex Suite both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 45,884 reviews from Meeting users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Google Meet

85%Fit

High performer

Feature ratings

Video Conferencing

4.7

Screen Sharing

4.6

Mobile Access

4.6

File Sharing

4.3

Webex Suite

82%Fit

Feature ratings

Video Conferencing

4.6

Screen Sharing

4.5

Mobile Access

4.3

File Sharing

4.2

Video Conferencing

4.7 (1006)

4.6 (712)

Google Meet users appreciate its ability to facilitate remote collaboration and communication, noting its impact on reducing geographic barriers and improving meeting efficiency. They value the ease of setting up meetings, the ability to record sessions, and the integration with Google Workspace. However, some users report issues with freezing and choppy audio. Webex Suite users highlight its high-quality video and audio, the capacity to handle large meetings with up to 1000 participants, and the ability to customize backgrounds. They also appreciate its ease of use and reliability, though some mention occasional audio issues. Overall, users find Google Meet effective for remote work and collaboration, while they value Webex Suite for its high-quality video and large meeting capacity.

Screen Sharing

4.6 (1119)

4.5 (858)

Google Meet users find the screen sharing feature essential for presentations, real-time collaboration, and troubleshooting. They appreciate its ease of use and the ability to share specific tabs or applications. However, some users mention glitches and the inability to see other participants while sharing screens. Webex Suite users value the screen sharing feature for its high quality, the ability to annotate and control others' screens, and its effectiveness in technical presentations. They also appreciate the smooth performance and the ability to share screens in breakout sessions. In general, users find Google Meet's screen sharing easy and effective, while they value Webex Suite's additional functionalities and high-quality performance.

Mobile Access

4.6 (1104)

4.3 (613)

Google Meet users appreciate the flexibility and convenience of mobile access, which they say allows them to join meetings from anywhere. They find the mobile app easy to use and note that it includes essential features like screen sharing and messaging. However, some users mention that the mobile experience is not as intuitive as the desktop version. Webex Suite users also value mobile access, highlighting its importance for on-the-go communication and the ability to join meetings directly from a browser. They appreciate the seamless transition between devices and the consistent user experience. Overall, users find both platforms offer valuable mobile access, with Google Meet providing essential features and Webex Suite offering a smooth and consistent experience.

File Sharing

4.3 (465)

4.2 (348)

Google Meet users find file sharing useful for enhancing collaboration and productivity during meetings. They appreciate the integration with Google Drive, which they say allows for easy sharing of documents, slides, and sheets. However, some users note the lack of direct file sharing capabilities within the meeting and the need to use external links. Webex Suite users value the secure and reliable file sharing feature, which they say allows for easy editing, transferring, and capturing of files. They appreciate the ability to share files directly within the platform and the security features that protect their data. In summary, users find Google Meet's integration with Google Drive beneficial for file sharing, while they value Webex Suite's secure and reliable file sharing capabilities.

## Pricing comparison

### Starting prices

Google Meet

$6.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/176572/Google-Hangouts/pricing/)

Webex Suite

$25.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/237272/Webex/pricing/)

### Value-for-money analysis

4.6 (12104)

4.2 (7400)

A comparison of how reviewers evaluate the value for money provided by both Google Meet and Webex Suite indicates that Google Meet reviewers find it offers a cost-effective solution with a comprehensive free version, while Webex Suite reviewers appreciate its extensive features and scalability for larger organizations. Reviewers find Google Meet to be a cost-effective solution, especially highlighting its free version, which includes essential features like screen sharing and chat without time limits for one-on-one meetings. They appreciate that it integrates seamlessly with other Google services and is accessible from any device. However, some users note that advanced features, such as recording and breakout rooms, are only available in paid plans, and the pricing structure can be confusing. When it comes to Webex Suite, reviewers comment on its extensive features and scalability, making it suitable for larger organizations. They appreciate the high-quality video and audio, the ability to host large meetings, and the availability of a free version for small teams. However, some users mention that the licensing model is complex and the cost can be prohibitive for smaller businesses. They also note that certain advanced features and integrations require additional expenses.

## Integrations

Popular Integrations

Compare available integrations between Google Meet and Webex Suite.

### Zoom Workplace

Google Meet

Webex Suite

### Google Contacts

Google Meet

Webex Suite

### Zapier

Google Meet

Webex Suite

### Google Voice

Google Meet

Webex Suite

### GitHub

Google Meet

Webex Suite

### Google Workspace

Google Meet

Webex Suite

### Cvent Event Management

Google Meet

Webex Suite

### Webex Suite

Google Meet

Webex Suite

Total Integrations

12

Gmail

Reviewers say that Gmail integrates seamlessly with Google Meet, which they note helps in scheduling, sending invites, and receiving reminders for meetings, enhancing overall productivity and communication.

Google Voice

Users mention that Google Voice integrates with Google Meet, which they say allows them to make and receive calls, send texts, and manage communications using their Google Voice number.

Google Workspace

Reviewers state that Google Workspace integrates with Google Meet, which they note facilitates scheduling, file sharing, and collaborative work, making it a unified platform for productivity and communication.

Google Contacts

Users report that Google Contacts integrates with Google Meet, which they say simplifies inviting participants, managing contacts, and initiating video calls with ease.

Google Docs

Reviewers mention that Google Docs integrates with Google Meet, which they note allows real-time document sharing and collaboration during meetings, enhancing productivity and teamwork.

Google Meet Integrations (12)

-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/)
-   [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Slides](https://www.capterra.com/p/178686/Google-Slides/)
-   [Google Voice](https://www.capterra.com/p/210592/Voice/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [Webex Suite](https://www.capterra.com/p/237272/Webex/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Total Integrations

20

Microsoft Outlook

Reviewers say that they integrate Webex Suite with Microsoft Outlook to schedule and send meeting invitations, noting that it simplifies calendar management and meeting coordination.

Microsoft Teams

Users report that they use Webex Suite with Microsoft Teams for video conferencing and file sharing, which they note enhances collaboration and communication within their organizations.

Slack

Reviewers mention that they integrate Webex Suite with Slack for seamless communication and quick calls, saying that it improves workflow efficiency and team alignment.

Webex Suite Integrations (20)

-   [Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)
-   [Chronus](https://www.capterra.com/p/140234/Chronus-Mentoring-Software/)
-   [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)
-   [eleveo Workforce Optimization](https://www.capterra.com/p/92461/CallREC/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [Google Chrome](https://www.capterra.com/p/228985/Chrome/)
-   [Highspot](https://www.capterra.com/p/148612/Highspot/)
-   [Hyro](https://www.capterra.com/p/200197/Hyro/)
-   [Lucidspark](https://www.capterra.com/p/211643/LucidSpark/)
-   [Microcall](https://www.capterra.com/p/128915/Microcall/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Spiky.ai](https://www.capterra.com/p/10005445/Spiky-ai/)
-   [Theta Lake Compliance Suite](https://www.capterra.com/p/188469/Theta-Lake-Compliance-Suite/)
-   [Vedubox](https://www.capterra.com/p/216219/Vedubox/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Google Meet vs Webex Suite?

### Overall rating

4.5 (12104)

4.4 (7400)

### User interface

Google Meet

Webex Suite

### Customer service and support

Google Meet

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Webex Suite

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Google Meet vs Webex Suite

Google Meet and Webex Suite are two options for meeting software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about Google Meet vs Webex Suite to find the best fit for you. Users appreciate Google Meet for its integration with Google Workspace, making it easy to schedule and join online meetings. They find the video chat feature user-friendly and reliable, with high-quality audio and video. Additionally, Hangouts is valued for its simplicity and seamless communication across various devices. Meanwhile, Webex Suite users highlight its comprehensive collaboration tools, including screen sharing, digital whiteboarding, and breakout rooms. They also appreciate the platform's secure and organized meeting scheduler, which integrates well with other tools and enhances productivity. When it comes to cons, Google Meet users mention issues with video and audio quality, especially with poor internet connections. They also note limitations in call duration and messaging features. At the same time, Webex Suite users report occasional audio and connectivity problems, as well as challenges with call functionality and user interface complexity. \[[2](#source-item-2)\]

Pros

Google Meet

JH

Ja'Michael H

RealtorReal Estate, Self-employedUsed the software for: More than 2 years.

“Features like screen sharing, chat, and captions help keep meetings productive, and the platform stays stable even with larger groups.“

December 10, 2025

Wren W

Office AdministratorElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: More than 2 years.

“The integration with Google Calendar and Drive is convenient, though some background options, participant controls, and file-sharing features feel limited compared to competitors.“

December 9, 2025

Webex Suite

KS

Kimberly S

Patient Service RepresentativeHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed.“

December 15, 2025

Duncan C

Digital Solutions LeadMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.

“I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where I can dial people“

July 17, 2025

Cons

Google Meet

SP

Stephanie P

American accent coachE-Learning, Self-employedUsed the software for: More than 2 years.

“I have run into issues where I would have needed to restart the call in order to enable permissions to share a different window. And it's often not possible to continue to see the video feeds of other call participants while screensharing from a different tab.“

April 10, 2026

Wren W

Office AdministratorElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: More than 2 years.

“Backgrounds lag or pixelate, participant management tools feel basic, and screen sharing can behave inconsistently. When issues happen, support isn’t very accessible, and troubleshooting falls mostly on the user.“

December 9, 2025

Webex Suite

CG

Carly G

Curriculum designer and trainerFood & Beverages, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were using so that made it difficult to allow this program to interact with others.“

December 5, 2025

EC

Eli C

specialistLegal Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Their texting feature can be frustrating if you are not texting with an existing contact.“

September 8, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from meeting software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

Popular comparisons

-   [Google Meet vs Microsoft Teams](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts)
-   [Google Meet vs Zoom Workplace](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)
-   [Google Meet vs Google Workspace](https://www.capterra.com/compare/176572-247901/Google-Hangouts-vs-Google-Workspace)
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-   [Webex Suite vs Microsoft Teams](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex)
-   [Webex Suite vs Zoom Workplace](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)
-   [Webex Suite vs Google Workspace](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace)
-   [Webex Suite vs Slack](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex)
-   [Webex Suite vs GoTo Meeting](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)