# Compare Cisco Meraki vs NinjaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NinjaOne and Cisco Meraki based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/176649-184229/Meraki-Systems-Manager-vs-NinjaOne

---

# NinjaOne vs Cisco Meraki Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NinjaOneCisco Meraki2/4 selected

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (293)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[4.5 (129)](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/)

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (293)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [293 reviews](#user-reviews)

Positive

284

Neutral

5

Negative

4

[## Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[4.5 (129)](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/)

Starting Price

$40.00

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [129 reviews](#user-reviews)

Positive

121

Neutral

7

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 4,362 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Patch Management

4.4

Server Monitoring

4.6

Security Tools

4.3

Remote Monitoring & Management

4.8

Real-Time Monitoring

4.6

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

NA

Security Tools

NA

Remote Monitoring & Management

4.7

Real-Time Monitoring

4.6

User satisfaction

User satisfaction

4.7

User reviews[293](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[129](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$40Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

Best for

Endpoint management for enterprise environment.

## User reviews

Pros & cons

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very simply, without..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

BH

Bradley H.

Head of Managed Services

> "Originally we went with Atera for our primary RMM software, however we found some certain core fundamental features to be extremely painful (Script running, Remote..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being of the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a local..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

Bobby A.

Technical Support

> "Overall, our experience with NinjaOne has been very positive. Since moving over from Kaseya’s stack in February 2025, our team has had a much easier time managing..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

ET

Eldho T.

battery test tecnition

> "The HTML5-based user interface is highly responsive, allowing technicians to move quickly between dashboard"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7149593)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

BH

Bradley H.

Head of Managed Services

> "Ninja nails all the fundamentals perfectly, and then you get onto the more advanced features which are all thoughtful changes with MSP's pains are the forefront of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and address problems..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour to reboot..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain your policies..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and integrations..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact the company."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations, such as the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

VR

Verified Reviewer

IT Solutions Architect

> "Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it”"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

Bobby A.

Technical Support

> "Remote access, ticket visibility, patching, and endpoint management are all easier to work with day to day."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated lot of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

VR

Verified Reviewer

IT Solutions Architect

> "It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to help..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy sales..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

AA

Annie A.

Global Head HR and Marketing

> "Cisco Meraki is its intuitive cloud-based dashboard, which makes network management, monitoring, and policy enforcement incredibly easy"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6795903)

VR

Verified Reviewer

System Admin

> "Like anything with Cisco it's expensive and this is the mid tier option for business users, if you want anything more specialized, you're going to have to pay up higher."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6544098)

JB

John B.

Systems Administrator

> "Helped us to manage our mobile devices and deploy applications needed by employees"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6701328)

AR

ALEXANDRA R.

It manager

> "Restarting randomly snd frequently poor quality network"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6886736)

JN

Joshua N.

Application Specialist

> "Meraki has been a product that we have been using for quite some time to manage our iOS and some of our Android devices."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6366043)

JT

Jacqueline T.

Director of Technology

> "The annual license renewal is costly. If you decide to co-term your licensing, it is not immediately obvious what the yearly licensing costs will be so it is important to consider this factor..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6292559)

AM

Alejandro M.

IT Support Engineer

> "There are many benefits of taking our network infrastructure to the cloud, operating costs, software licensing, hardware maintenance, security systems and disaster protection are some of the..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4965223)

TTA

Thu Ta A.

Network Engineer

> "If you have multiple public IP addresses, it is not possible to separate the outbound PAT configuration for each user network."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6235486)

AA

Annie A.

Global Head HR and Marketing

> "My overall experience with Cisco Meraki has been very positive—its centralized cloud management, automated updates, and reliable performance make it an excellent choice"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6795903)

YLM

Ye Lwin M.

Network Security Engineer

> "However, it's worth noting that in the MX Firewalls, certain features such as NAT(Static and Dynamic) and Link Aggregation are lacking. "

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6207418)

ST

Se T.

Engineer

> "Cisco meraki allowed us to deploy and management the network and security devices from cloud access portal easily for the implementation engineer."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6214630)

JMA

Jomaica Marie A.

Technical Support II

> "Sometimes it is not real time, you would need to wait for days for the client/equipment to show it's real time status, which is very confusing sometimes. "

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4898435)

JT

Jacqueline T.

Director of Technology

> "I love that we are also able to allow access to outside vendors and internal staff in a secure way with only the access the need and nothing more. "

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6292559)

RP

Robert P.

Chief Technology Officer

> "Cost is a little high compared to other similar products."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6441096)

TB

Thomas B.

Systems Admin

> "The notifications of connection loss and the ability to remote configure devices is unparalleled in my experience."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4978907)

Alejandro Enrique M.

Helpdesk Operations Supervisor

> "With the continuous expansion of our network also demands the inclusion of more MR devices, these are notoriously more expensive although comparing the cost/benefit ratio is worth the investment,..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4819460)

RP

Robert P.

Chief Technology Officer

> "Creating and copying configs among other devices is simple and convenient."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6441096)

ST

Se T.

Engineer

> "The cost of Cisco Meraki devices and license is too expensive for the most small business companies."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6214630)

AD

Adam D.

IT Administrator

> "It had an API that can be integrated for both inventory purposes and for monitoring, and for configuration."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___5037406)

GL

Gary L.

President

> "It can be pricey and some customers don't have the budget."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6227329)

AD

Adam D.

IT Administrator

> "Cisco hardware is one of the big players for networking, so the hardware performs as expected, especially for small to medium networks."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___5037406)

BK

Bishoy K.

Infrastructure Engineer

> "Complexity: Some users may find the interface and features of Cisco Meraki to be complex, which could make it challenging to use for less experienced users."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4580728)

MS

Michael S.

Network and Security Engineer

> "Really good for AP deployment and monitoring"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6425618)

BK

Bishoy K.

Infrastructure Engineer

> "The interface and features of Cisco Meraki may also be complex, making it challenging for less experienced users to use."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4580728)

AC

Alex C.

IT MANAGER

> "Easy to use and very easy to set up. IF you need something that is plug and play this is the system that is for you!"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6807646)

AZ

Ahmer Z.

Director IT

> "client vpn connection setup is not clean , powershell required with admin access, else the anyconnect client with a license fee,"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___3551097)

BK

Bishoy K.

Infrastructure Engineer

> "Advanced security features: Cisco Meraki offers advanced security features, such as firewalls, VPNs, and wireless security, to help protect networks and data."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4580728)

TA

Tom A.

Director of Network Services

> "Licensing is a bit confusing, Menu in the management console could use a little improvement, more streamlined, reporting is very lacking."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___3481763)

TTA

Thu Ta A.

Network Engineer

> "The easiest way manage to Network Device from the cloud and control the user with Group policies."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6235486)

FB

Franz B.

Network Administrator

> "The Dashboard status updates are a bit sluggish sometime."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2932102)

AP

Alex P.

Systems Analyst

> "Cisco Meraki allowed us to efficiently manage and administer our access points that are distributed in strategic locations in the city from the cloud and without having to move to the site, now..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4819469)

BH

Brian H.

Assistant Utilities Director

> "The greatest restrictions of the Meraki MDM seem to lie with Apple not making as many centralized management options available as they should, since enterprise use of iOS doesn't seem to be on..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2742669)

Jhon V.

Master of Information Technology

> "There are solutions that allow companies to reduce installation costs, maintenance of an entire IT infrastructure for the provision of services such as wireless access points to schools,..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4830659)

FB

Franz B.

Network Administrator

> "Had some issues bringing switch stacks online."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2932102)

Alejandro Enrique M.

Helpdesk Operations Supervisor

> "Benefits of using a Meraki network are many, centralization of all devices, switches, firewall and in our case wifi access points, these have a stable radio signal emission power and ensuring the..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4819460)

Mark M.

Vice President of Information Technology

> "Some of the navigation takes some getting used to and I wish it would flow more but there are so many features that building a fluid navigation gets tough, even for Cisco."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2798034)

AD

Adam D.

IT Administrator

> "Combined a useable web interface with the power and reliability of Cisco hardware."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___5037406)

JEG

JUAN EDUARDO G.

IT

> "COSTS ARE HIGH IN COMPARISON WITH COMPETITION IN THE MARKET"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2933797)

BK

Bishoy K.

Infrastructure Engineer

> "Cisco Meraki is cloud-based, which makes it easier to manage networks remotely and provides real-time insights into network performance."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4580728)

VR

Verified Reviewer

Customer Success Manager

> "finite control of iOS devices is a bit confusing and doesn't work as seamlessly as alternatives"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2521199)

John S.

Social Media Consultant

> "The platform offers a simple and intuitive interface that makes it easy for businesses to manage their network devices, even if they don't have extensive technical expertise."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4773683)

KV

Karen V.

Professor

> "I haven't used the software enough to have any criticism."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2966621)

JT

Jacqueline T.

Director of Technology

> "I can't recommend Cisco Meraki enough for anybody who needs the flexibility and simple but secure anywhere/anytime access to their network. "

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6292559)

TH

Tim H.

IT Admin

> "Really haven't come into any major issues, I know at one point the device failed but was quickly RMA'd and replaced."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2451585)

YLM

Ye Lwin M.

Network Security Engineer

> "I appreciated the ease of deployment and management of Meraki Products, user monitoring, and user-friendly interfaces."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6207418)

Sam L.

Systems Administrator

> "This makes for a pretty expensive network appliance over time."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2716428)

TTA

Thu Ta A.

Network Engineer

> "I have three years of experience working with Cisco Meraki devices (MR, MX, and MS)."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6235486)

James D.

President

> "It seems like the licensing cost is getting higher and higher each year."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2700369)

[View Reviews](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/)

## User interface

4.74 (293)

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

4.48 (129)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

NinjaOne

Top features

35/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

Cisco Meraki

10/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#features)

### Recognition

No recognitions have been awarded to NinjaOne

Cisco Meraki is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cisco Meraki

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

Cisco Meraki

-   By Cisco
-   Located in United States
-   Founded in 2010

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