Capterra Logo
Helping businesses choose better software since 1999

V2 Cloud WorkSpaces vs Ansys Gateway powered by AWS: Which is a better fit?

Updated on January 12th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Help Desk
7
Best performer
30
  • Activity Dashboard
  • Collaboration Tools
  • Real-Time Chat
2
30
User satisfaction
4.7
User reviews22
Ease of use
4.6
Functionality
4.7
Value for money
4.6
Customer support
4.8
4.6
User reviews50
Ease of use
4.5
Functionality
4.7
Value for money
4.5
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Small & Medium-Sized Businesses, Large Enterprise, Software Vendors, IT Firms and Resellers, Remote Teams

1st industries Targeted: Automotive, Energy, Healthcare, High Tech, Industrial Equipment, Aerospace, Defense (NOT in GovCloud)

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
176802
5 screenshots
10002748
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

V2 Cloud WorkSpaces

Top Features
7/30
  • Alerts/Escalation
  • API
  • Automated Routing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Email Templates
  • Knowledge Base Management
  • Macros/Templated Responses
  • Mobile App
  • Multi-Channel Communication
  • Performance Metrics
  • Personalization
  • Prioritization
  • Real-Time Notifications
  • Reporting/Analytics
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Collaboration Tools
  • Real-Time Chat
  • Secure Data Storage
  • Self Service Portal
  • Third-Party Integrations
See All features
Hide Help Desk Software Features -

Ansys Gateway powered by AWS

2/30
Show Help Desk Software Features +

V2 Cloud WorkSpaces

--

Ansys Gateway powered by AWS

--

V2 Cloud WorkSpaces
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ansys Gateway powered by AWS
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
V2 Cloud WorkSpaces
  • By V2 Cloud Solutions
  • Located in Canada
  • Founded in 2012
Ansys Gateway powered by AWS
  • By Ansys
  • Located in United States
  • Founded in 1970
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: