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Businesses that want to manage two-way SMS text messaging in a centralized platform.
Businesses of all sizes that need cloud communication solutions in over 180 different countries.
The features and the integrations provided by them have been amazing and extremely helpful in our day-to-day operations.
I'm a little anxious that there is no two factor authentication on login. Everything else we use has 2FA.
Excellent experience so far. The staff is quick and friendly to any questions I have and have even offered to help me further expand our workflow integrations with Sakari if necessary.
Receipts of SMS’s by clients and receipt of responses to SMS’s by the organisation are a little hit and miss.
The reliability was excellent as well--all my campaigns and messages have been delivered flawlessly during the six months that I've used it.
Right now sakari isnt working due to an error and i cant figure out why and dont have anyone to call.
Sakari was easy to install and super easy to use. I love the ability to connect with my contractors in one communication or spread out individually.
Nothing comes to my mind. All my interactions have left me with no negative feelings.
They have well documentations and can be integrated with multiple software which I love. And the thing I like the most is that they give free trial.
If there are errors with connecting to your infrastructure, it's not always apparent (right away) what the problem is.
And the pricing is very competitive and takes the cake for being the best platform to work on. Also, the documentation is excellent.
My overall experience has been really bad - primarily because there is no way to talk with a human.
This product is used by my team of developers to communicate with each other and to keep records of our virtual meetings and conversations. It works great and we are happy with it.
It can be difficult to find your way around the website. Even with documentation, setting up functions can be confusing.
The team is super friendly, and will always be there to help answer our problems. Otherwise, the API documentation is great and easy to implement.
It should be known - the problem could actually be with facebook or whatsapp, since the twillio to whatsapp integration requires facebook too.
Allen E.: I'm Allen, President of Premier Spine and Sport, and I give Twilio a five. Prior to using Twilio, we were texting our customers manually, which was very time-intensive trying to figure out who to text, when to text. It was nothing convenient about it or efficient, so we were looking for a solution to help us streamline our SMS campaigns efficiently. The reason we chose Twilio was because a lot of my other colleagues were using them. They had great experience with it. We looked at a couple other softwares, but honestly, Twilio just came out of top. Onboarding Twilio was really easy. It's just a matter of signing up for an account, getting a phone number, and then using their API to basically connect it to your software. But it was pretty easy to get started. If you're looking to do SMS campaigns with compliance, because I know there's a lot of rules now around spam messaging, just get Twilio. It saves you a lot of time, a lot of headache. They actually make sure that you don't get into the spam then.
Prioritize real-user-identified key features according to your needs to find your best fit.
Sakari
Twilio
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