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SingleOps vs ServiceWorks: Which is a better fit?

Updated on October 27th, 2024
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Summary
Features in Arborist
30
Best performer
32
  • Alerts/Notifications
  • Billing & Invoicing
  • Commenting/Notes
5
32
User satisfaction
4.5
User reviews99
Ease of use
4.4
Functionality
4.4
Value for money
4.3
Customer support
4.6
3.7
User reviews99
Ease of use
3.6
Functionality
3.7
Value for money
3.7
Customer support
3.7
Price starts from
/user
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

SingleOps supports green industry companies that specialize in landscape, tree care, lawn care, plant healthcare, design-build, or snow and ice removal.

1. Appliance and HVAC 2. Cleaning Service 3. Pest Control Service 4. Auto Repair 5. Fleet Management 6. Aviation Maintenance 7. Electrical and Plumbing 8. Landscaping and much more

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Aubree F
Accounts Receivable
4.0

Aubree F.: Hi, I'm Aubree. I do Accounts Receivable for Appliance, Service, and Parts, and I give ServiceWorks a four out of five. Before we started using ServiceWorks, we used Swiftlink, and it was a little outdated. We used it mainly for inventory. It wasn't very good for being able to use with our technicians, or for scheduling, or anything that wise. We had to use multiple programs. Now, we can use one. We decided to use ServiceWorks because we were already using Swiftlink, and we were able to integrate over, and a lot of our information was able to come over very easily and not have to transfer all of our customer information. Getting started with ServiceWorks was pretty difficult, only because it is a new program. Our employees had to learn to use a new program. There was a lot of hiccups in the very beginning. We started when ServiceWorks initially began, so we were able to offer suggestions, which was really nice, but there was a lot of hiccups in the beginning, but now it's working a lot better. If you were thinking about using ServiceWorks, I would recommend that you start with the complete package, and then after you're able to use their complete package, they have an awesome thing where you can choose the features you want to use, which is great for your company. You can kind of choose what you want. Also, their customer service is amazing at helping you decide what you need and what you don't need. Definitely reach out to them. They're great about talking to you, working, walking you through everything.

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176935 video thumbnail}
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SingleOps

Top Features
30/32
  • Email Marketing
  • Risk Assessment
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Commenting/Notes
  • CRM
  • Dispatch Management
  • Electronic Payments
  • Electronic Signature
  • Equipment Management
  • For Arborists
  • GPS
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Lead Management
  • Mobile Access
  • Photos/Images
  • Quotes/Estimates
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Reports
  • Search/Filter
  • SMS Messaging
  • Third-Party Integrations
  • Vegetation Mapping
  • Workflow Management
  • Work Order Management
See All features
Hide Arborist Software Features -

ServiceWorks

5/32
Show Arborist Software Features +

SingleOps

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ServiceWorks

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SingleOps
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ServiceWorks
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SingleOps
  • By SingleOps
  • Located in United States
  • Founded in 2015
ServiceWorks
  • By Service Works
  • Located in United States
  • Founded in 2015
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