# Compare Document360 vs Clari Copilot 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Document360 and Clari Copilot based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/177031-194117/Document360-vs-Wingman --- # Document360 vs Clari Copilot Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Document360Clari Copilot2/4 selected [Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (291)](https://www.capterra.com/p/177031/Document360/reviews/) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.7 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) [## Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (291)](https://www.capterra.com/p/177031/Document360/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [291 reviews](#user-reviews) Positive 284 Neutral 5 Negative 2 [## Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.7 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) Starting Price $1080.00/year Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [314 reviews](#user-reviews) Positive 307 Neutral 7 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,642 reviews from knowledge base software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Knowledge Management 4.7 Content Library 4.5 Text Editing 4.4 Full Text Search 4.5 Document Storage 4.6 \--%Fit Missing features Feature ratings Knowledge Management 4.8 Content Library NA Text Editing NA Full Text Search NA Document Storage NA User satisfaction User satisfaction 4.7 User reviews[291](https://www.capterra.com/p/177031/Document360/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.8 User satisfaction 4.7 User reviews[314](https://www.capterra.com/p/194117/Wingman/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1080Per User, Per Year - Free version - Free trial Best for Best for Document360 is suitable for businesses of all sizes and across all industries - IT, SaaS, Finances, Education, Healthcare, Legal, and more. Trusted by 100k+ users across the globe. Best for SaaS companies selling to other businesses. Any Business where selling is complex and involves Calling/Demo for closing the deal. ## User reviews Pros & cons SP Sumukh P. Assistant Manager > "Its powerful search, category management, version control, and analytics features help maintain documentation efficiently while improving the overall..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762) MS MOHAMED S. Data Analyst > "Additionally, the platform lacks robust mobile optimization, which impacts accessibility for team members who need to quickly access information on the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473) MS MOHAMED S. Data Analyst > "The ability to create customizable workflows helps us streamline the review process with Subject Matter Experts (SMEs)." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473) SP Sumukh P. Assistant Manager > "At times, the editor can also feel slightly laggy or fiddly when working with complex tables or large documentation projects." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762) VR Verified Reviewer Technical Writer > "In summary, Document360 is effective for structured documentation and day-to-day content management, with some limitations when it comes to flexibility..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) LB Lorren B. Product Manager > "Certain layouts don’t always carry over as expected, which means extra cleanup work. While not a dealbreaker, it can slow down the documentation process." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) VR Verified Reviewer Senior Content Specialist > "The tools provided by Document360, such as bulk management of articles and built-in AI tools, help us scale our operations and get rid of repetitive..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016549) SB Sofi B. Technical writer > "I need to then copy and paste line by line, which is also pretty hideous to insert it inside the callout." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883184) NG Naman G. Principal Product Manager > "It’s been a reliable knowledge management platform for scaling technical documentation, balancing ease of use with advanced collaboration features...." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105) LB Lorren B. Product Manager > "The formatting options can be inconsistent at times, especially when importing or editing longer documents." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) SC Shaunna C. Creative Comms and Knowledge Base Admin > "Page Creation & management, ease of use for non-HTML editors, flexibility & customization, pricing is fair, customer support was great, and simple UI/UX..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883312) VR Verified Reviewer Support Enablement Manager > "Some of the templates feel a little basic, and advanced features take a bit of time to figure out." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242) LB Lorren B. Product Manager > "Doc360 is a solid documentation platform with a clean interface and powerful search capabilities that make it easy for teams to find and manage content." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) BS Britnie S. Operations manager > "Also, can't copy and paste the formatting from other software/ text." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) Atul B. Documentation Writer Sr. > "Also, it has a self-sign facility which helps our end users sign up and easily we can map their domains to specific parts of the documentation..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6849769) PK Punit K. Technical Content Writer > "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) VR Verified Reviewer Technical Writer > "It supports clear organization of content through categories and articles, which helps maintain consistency as documentation grows." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) VR Verified Reviewer Support Enablement Manager > "I’ve also run into the occasional bug or slow load when working with big docs." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242) VR Verified Reviewer Technical Writer > "They allow you to track changes, restore previous versions, and work confidently without worrying about losing content." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) Michael F. Standards and Compliance Lead > "The only minor downside I've encountered is the occasional slow loading time for very large documents. While this isn't a frequent issue, it can be a..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004) VR Verified Reviewer Technical Writer > "The editor strikes a good balance between simplicity and control—you can create well-formatted technical content quickly without needing heavy..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) CI Clio I. Marketing > "can be a little user unfriendly when setting up so training is required if you want to set up your portal correctly" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487) VR Verified Reviewer Documentation Manager > "Outstanding customer support, quick and straightforward setup, clean and intuitive interface, and robust built-in analytics make it easy to manage and..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6819764) AY Assya Y. Senior Product Content Writer > "I've had instances where there was a system update I was not aware of, and it screwed up my site." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7005420) RAJARAMAN R. Technical Writer > "The Version history, draft/publish states, and contributor roles help keep the workflow clean when multiple writers are working in the same space." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238) JC Jordan C. Education Coordinator > "This can slow progress on articles or create design issues when it comes to an article's layout." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601) VR Verified Reviewer Technical Writer > "What stands out most about Document360 is how well it supports structured, scalable documentation without adding unnecessary complexity." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) LH Lara H. Business Development > "Everything is divided only by categories and articles, which makes navigation cumbersome." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885701) RP Rohit P. Associate Product Management > "It has streamlined our documentation process, improved collaboration across the team, and made it much easier for users to access the right information..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884733) KN Kevin N. Software Engineer > "Reviewing, assignment and publish process was not that intuitive." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929) NG Naman G. Principal Product Manager > "Page creation, categorization, and version control make it easy for multiple PMs and engineers to collaborate on documentation without stepping on each..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105) CS Christopher S. Business Operations Analyst > "Adjusting these requires specific custom coding.-Changes to the custom code don't automatically save and require you to manually do it each..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4993595) LB Lorren B. Product Manager > "The collaboration features are intuitive, and the ability to version and categorize documents has been a big help in keeping our knowledge base..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) PP Prakruti P. Product Documentation Lead > "The costing and pricing structure is revised too frequently." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) AM Anna M. Technical Content Developer > "A multitude of features is offered for the Knowledge Base, including many organizational options, a great localization functionality, article versioning..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6393957) Brianne B. Technical Writer > "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) CS Cookie S. Technical Writer > "The platform’s rich analytics provide valuable insights into user behavior, helping us understand what information our users are searching for and which..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6503753) VR Verified Reviewer Knowledge Manager > "Some features that our organization needs are not available." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263) RAJARAMAN R. Technical Writer > "I like most about Document360 is how well it balances structured content management with a clean, distraction-free editing experience." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238) ZG Zoe G. Lead Product Writer > "Sometimes my questions took a while to get a response." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812) VR Verified Reviewer Technical Director > "It offers wide range of features including version control and collaborative editing which enhance our documentation process." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) BS Britnie S. Operations manager > "The page formatting takes forever." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) VR Verified Reviewer Senior Manager > "Users can quickly create, store share info with extensive training thus reducing reliance on IT and empowers employees to find answers independently." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6379879) VR Verified Reviewer Knowledge Manager > "A bit buggy sometimes." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263) TT Tory T. Physician > "So, it is more efficient, highly effective, but still allows you to put your own touch and spin on things to allow your work to reflect you." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6824734) DP Danyel P. Director Customer Operations > "The editing features are not always user friendly." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883376) SH Sam H. Marketing Communications Manager > "Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884809) AC Abigail C. Technical Writer > "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087) AP Alison P. Head of Delivery Methodology > "It has helped our team with defining processes for the business and being able to refer back to them when people are stuck." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016086) MJ Mark J. Senior Technology Consultant > "We have encountered issues where the document export encounters problems and we can't use it for a period of time." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4948562) Sabitha A. Business Presentation Specialist > "Document360 centralized it, helping us build a single source of truth." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131) AC Abigail C. Technical Writer > "These directly affected our users' ability to view and access our documentation seamlessly." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087) BrB Björn B. Lead Technical Writer > "It’s user-friendly, reliable, and has made managing our documentation much simpler, both for our documentation team and our readers." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6842317) Elliot N. Technical Author > "The Broken link analyser never updated meaning fixed links were still recorded as broken." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6109281) PK Punit K. Technical Content Writer > "It helps me create and share information easily, keeps everything organized, and makes finding things quick." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) AD Andrea D. Head of Customer Success > "We have had a little trouble with the commenting tool." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6363083) Michael F. Standards and Compliance Lead > "From PDFs to spreadsheets and presentations, it handles everything seamlessly. Whenever I’ve had questions or needed assistance, the customer support..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004) CY Callum Y. Customer Success Manager > "The text editor isn't the most intuitive to use and lacks features compared to competitors in the market." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6012315) AT Agnesa T. Team lead > "we started with transferring existing manuals on pdf and word, after our company succeed with knowledge base start." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7003850) VR Verified Reviewer Product Specialist > "Our IT department had a lot of questions about security of the data, it was challenging to get all of the required answers" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6119586) PP Prakruti P. Product Documentation Lead > "I appreciate the ability to make documentation privately enabled or publicly accessible, giving us flexibility and control." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) DD Dawa D. Technical Writer > "Dislikes:a. Format painter option is not available, I miss thatb." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4935279) VR Verified Reviewer Technical Writer > "Overall, the experience with Document360 has been positive, especially for building and managing a structured knowledge base from scratch." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) MV Mark V. Product Owner > "Not complety multilanguage some of the labels are still in english instead of Dutch." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___5014013) RR Rachael R. Content Designer > "I also like that I have the option to edit the code of an article if I can't achieve what I want to using the normal editor." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6630834) VR Verified Reviewer Help Center Generalist > "Not sure how it can be scaled; the overall page load speed and admin panel load speed is slow on older devices; poor main page configuration..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4617527) VR Verified Reviewer Business Development Manager > "An excellent software solution for consolidating business transaction views real-time tracing and streamlined documentation." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6389488) ED Emma D. People and Engagement Support Officer > "The search system is not the best, doesn't always pick up what I need." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6214046) Sabitha A. Business Presentation Specialist > "Document360 strikes a perfect balance between simplicity and enterprise-grade features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131) ZC Zea C. SEO senior writer > "For example, changing the folders icons is difficult because it does not always work, and you need to refresh, delete cookies and cache or just wait." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4284666) CI Clio I. Marketing > "great functionality and organisational features for knowledge base, support is quick and able to provide training sessions" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487) YB Yevstakhii B. Teacher > "For example, I have felt restricted by the limited design options available on the platform, particularly in terms of image placement and article layout." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) KN Kevin N. Software Engineer > "The rendered layout for the docs and interaction with pictures seem to be pretty smooth." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929) ES Emmalee S. Director of Operations > "Sometimes the editing workflows are not always easy to work and navigating and organizing articles versus categories versus folders in the administrator..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3852388) PP Prakruti P. Product Documentation Lead > "Overall it meets our needs with features like versioning, category management, AI assistance." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) HP Hari P. Legal Executive > "Session expiry which happens often is what i found to be a drawback of this application. And some other complications in content editing." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4527891) Michael F. Standards and Compliance Lead > "DOC 360 supports a wide range of file formats, making it a versatile tool for various document types." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004) BF Bryn F. Scientific and Technical Writer > "It's a powerful system, but it doesn't seem to be possible to create internal knowledge bases alongside client-facing knowledge bases." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4361085) LB Lorren B. Product Manager > "Overall, Doc360 is a reliable tool that provides great value, but improvements in formatting and customization would push it from “great” to “excellent.”" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) JK Jessika K. Senior Technical Writer > "I'd like to note that this bug is inconsistent. Whenever I run into a bug, I email the support team and receive an immediate response (within an hour)." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3906090) [View Reviews](https://www.capterra.com/p/177031/Document360/reviews/) VR Verified Reviewer BDM > "Clari is a great tool to provide specific feedback, helps with call summaries back to prospects, and is good for forecasts." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___7137891) FS Felipe S. Global Development Representative > "Sometimes it doesn't join the meetings and you need to add it manually." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___7048449) FS Felipe S. Global Development Representative > "Clari does a great job recording calls in different languages and making summaries that you can review later." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___7048449) RS Robert S. Data Product Analyst > "Transcription will be off once in a while, as expected with most speech-to-audio, I haven't figured out how to feed it..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4018411) HS Hemanth S. Customer Success Manager > "For me personally, the game tape feature is really valuable, with the game tapes, you can cut long calls into tiny bits and..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) VK Valeed K. Customer Success Strategy & Operations > "Limited options in native integrations with third-party system tools and services makes it less appealing." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3909039) HS Hemanth S. Customer Success Manager > "The Sales and Customer Success teams in our Organization use Wingman and since we started using the tool our processes have..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) DK Derek K. Account Executive > "MS teams integration needs some work..Not sure what side of integration is failing but it's glitchy at times with teams." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4576330) KW Keri W. Enterprise CSM > "I rely on Wingman primarily for call recordings (to check myself/my memory as well as share training calls etc. with..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4344846) CK Clarence K. Onboarding Manager > "The AI tends to be a bit buggy and is not able to pick up on speech as well as I had thought" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4528416) HS Hemanth S. Customer Success Manager > "The important discussions can be trimmed and game tapes are created, these game tapes can be used for internal sharing, and..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) TP Trevor P. Account Executive > "Sometimes the recorder can have an error and not join my zoom call." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4421624) Kemal G. Senior Business Development Manager > "It also saves so much time for our admins. When there's a question agent cannot answer, we can simply do that part of the..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3830437) SJ Sam J. AE > "I don't much like the battle card popping up again and again during the call which is frustrating sometimes." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4708451) RG Rob G. CMO > "I love the unlimited users feature - makes it easy to share call recordings across the company (then u pay only for recording..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4097273) MJ Mimi J. Content Strategist > "I really wish there was a simple sentence that let people know on a call that Wingman is not a person--it's a note-taking app...." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4595660) Jei K. Customer Success Manager > "Love the desktop extension feature along with the ability to turn on/off recording for calls." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4641474) HS Hemanth S. Customer Success Manager > "Sometimes, simple words/sentences spoke may not be correctly captured, often there's an inaccuracy.-" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) RS Robert S. Data Product Analyst > "Allows for our company to share calls/transcripts seamlessly across teams." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4018411) SC Santhosh C. Customer Success - Implementation > "I don't have anything to say except for the transcript, often it doesn't pick the right words." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4779616) CC Chris C. Sales Development Manager > "I highly recommend Wingman for any sales manager, individual quota-carrying contributors, or any member of sales organizations..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4485478) HS Hemanth S. Customer Success Manager > "The recording takes you to an incorrect speaker." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) Manuel H. VP, Community and Partnerships > "The seamless integration with Zoom makes it a convenient companion that is always there to help record my calls with external..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3570730) SM Sanjay M. Client Strategy > "The transcription feature is not the best." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4023401) MJ Mimi J. Content Strategist > "For client management, Wingman has helped dramatically with reviving a stalled project or better understanding complex needs..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4595660) Tevin B. Retention Manager > "I don't like that you have to look ahead into your meetings to have the bot not show up." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3537461) NA Nilesh A. CTO > "The ability that it can capture the video along with a call, and a very good transcription, Easy to share the clips with" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4731093) EL Eugene L. Enterprise Account Executive > "translations need some improvements, sometimes not accurate." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4299502) HP Hannah P. Customer Lead > "I love being able to listen back to calls in half the time - it saved me so much time while onboarding at a new company and..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4376583) AH Aviv H. Product Manager > "As a Product Manager - I can't attend all customer calls." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4322770) RM Rutvik M. CSM > "It helps me trim the recording, and I can share it with my clients" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3864801) VR Verified Reviewer Account Executive > "The coaching and features were lackluster" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3817629) Kemal G. Senior Business Development Manager > "Saves us so much time for our admins and helps us to evaluate our calls and employees." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3830437) MS Maddie S. BDR > "When i'm not on a demo, the account executive's queue cards show up on my laptop" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2975345) NCP Nicholas Christopher P. Customer Success Manager > "Being able to record and listen to my team's calls has helped us tremendously as we aim to be customer-centric." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3553271) CL Christopher L. SDR > "Sometimes wingman doesn't catch the full conversation if there are not pauses between what you say and what the other person..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3114354) NCP Nicholas Christopher P. Customer Success Manager > "Being able to record and listen to my team's calls has helped us tremendously as we aim to be customer-centric." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3553271) VR Verified Reviewer Director of LatAm Growth > "For right now, Wingman can't transcribe Spanish voice (which is the core of our business)." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3214562) SM Sanjay M. Client Strategy > "Overall this software has been great to my process and allows me to not worry about taking notes live during calls." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4023401) VR Verified Reviewer SDR > "The translation/ Picking up different accents seems to be a challenge with this tool." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2922715) Tori S. Senior Customer Success Manager > "We like being able to take note of coaching opportunities and customer expansion opportunities on each call, observe key..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2987782) HL Hayan L. SDR > "Sometimes the website and the videos are a little slow to lead." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3505449) AS Avinash S. SDR > "Helps us easily analyse any call and group them with varying filters" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3658248) TF Trevor F. AE > "Do not like the set up and process." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4517416) DK Derek K. Account Executive > "awesome just the UI/UX could use some work for better intuitive navigation and some different colour contrasting would be nice." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4576330) Kshitiz N. Account Director > "It still has some bits and pieces missing like sometimes it's unable to accurately capture the voice of the speaker and..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2826475) AP Adam P. Account Manager > "Wingman by \[sensitive content hidden\] is a fantastic sales recorder tool that makes it easy to keep track of my sales..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4687514) Jamie G. Business Development Manager > "The customer support team were slow to respond to queries." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3067630) SM Sanjay M. Client Strategy > "Calls are available for viewing minutes after completing which is much faster than other software." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4023401) VR Verified Reviewer Account Executive > "Sometimes the transcripts confuses who is speaking" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3468991) VR Verified Reviewer Business Development Executive > "I like the ability to go back and review the call transcripts. When crafting the perfect follow-up email to potential..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3169965) Diane J. Enterprise Sales > "The only con that I can see is that the transcription is not always 100% accurate, but I think with different dialects,..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2406437) Akhilesh S. Solutions Engineer > "The fact that I do not need to worry about taking notes, but just keep marking bookmarks within a click for it to be reviewed..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3010042) Ryan N. AE > "Sometimes the transcript is not always accurate" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2967997) PH Patrick H. Sr. Customer Success Manager > "Also appreciate that calls recorded on our previously used software were able to be uploaded." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4648925) VR Verified Reviewer Founder > "The call transcription is quite poor to be honest" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3281889) DM David M. Customer Success Manager > "Wingman is truly intuitive, it does a great job with call transcripts and making them actionable." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3539238) NB Nicolas B. Customer Experience Rep. > "At the moment, I can't think of any features I'd like to add or take away." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3106780) NCP Nicholas Christopher P. Customer Success Manager > "I personally love how Wingman even tells you when you have been speaking too much and when you need to allow your customer to..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3553271) MM Marcus M. Senior Account Executive > "It does seem to have an issue recording meetings that I don't want recorded...even when I cancel it in the pop up." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2603608) PH Patrick H. Sr. Customer Success Manager > "The "Competitor Insights" and "Team Insights" features are particularly helpful." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4648925) KP Karstyn P. Inbound Marketing Development Specialist > "It can be tough to navigate back and forth." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3273157) DJ Deborah J. Account Project Manager > "Wingman is user-friendly and really helpful when it comes to having access to the recordings with the customers and also with..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4091595) VR Verified Reviewer Inside Sales Representative > "Some of the words are not represented correctly in the call scripts." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2498873) SL Sean L. sean.logan@legal.io > "Very useful for onboarding new employees, allows them to learn the role from day 1." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4439295) Gustavo P. Head of Marketing > "The transcript feature still needs some improvements." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2751394) RM Rutvik M. CSM > "It is beneficial; it can be used for training, sharing videos, etc." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3864801) AJ Aditya J. Customer Success Manager > "Sometimes the transcript isn't very accurate." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2317928) [View Reviews](https://www.capterra.com/p/194117/Wingman/reviews/) ## User interface 4.66 (291) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/) 4.66 (314) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Document360 Top features 34/41 - AI Copilot - Alerts/Notifications - API - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Content Library - Customizable Branding - Customizable Templates - Dashboard - Document Storage - Drag & Drop Editor - Email Alerts - Feedback Management - Full Text Search - Generative AI - Knowledge Management - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Online Forums - Pre-built Templates - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Reporting & Statistics - Rich Text Editor - Self Service Portal - SEO Management - Social Media Integration - Templates - Text Editing - Third-Party Integrations - User Management - Web Notifications - Website Integration - Widgets - Wiki - WYSIWYG Editor [See all features](https://www.capterra.com/p/177031/Document360/#features) Clari Copilot 15/41 - AI Copilot - Alerts/Notifications - API - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Content Library - Customizable Branding - Customizable Templates - Dashboard - Document Storage - Drag & Drop Editor - Email Alerts - Feedback Management - Full Text Search - Generative AI - Knowledge Management - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Online Forums - Pre-built Templates - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Reporting & Statistics - Rich Text Editor - Self Service Portal - SEO Management - Social Media Integration - Templates - Text Editing - Third-Party Integrations - User Management - Web Notifications - Website Integration - Widgets - Wiki - WYSIWYG Editor [See all features](https://www.capterra.com/p/194117/Wingman/#features) ### Recognition Document360 is recognized as a top-rated tool in 3 Capterra Shortlist reports Clari Copilot is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Call RecordingSoftware (2023)  Best Value Call RecordingSoftware (2022)  ### Deployment & support Document360 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Clari Copilot Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Document360 - By Kovai.co - Located in United Kingdom - Founded in 2017 Clari Copilot - By SalesLoft - Located in United States - Founded in 2011 ## Popular Comparisons [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (291)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177031-224830/Document360-vs-Guru) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.96 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) $1080/year Price $15/month 4.6 Features 4.9 4.8 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/194117-276054/Wingman-vs-Fathom) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (291)](https://www.capterra.com/p/177031/Document360/reviews/) vs 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