--- title: "Compare Document360 vs Guru 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Document360 and Guru based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/177031-224830/Document360-vs-Guru" page_type: "comparison" language: "en" --- # Document360 vs Guru Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Document360Guru2/4 selected [Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) [Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (640)](https://www.capterra.com/p/224830/Guru/reviews/) [## Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [292 reviews](#user-reviews) Positive 285 Neutral 5 Negative 2 [## Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (640)](https://www.capterra.com/p/224830/Guru/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [640 reviews](#user-reviews) Positive 633 Neutral 3 Negative 4 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,636 reviews from knowledge base software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Knowledge Management 4.7 Content Library 4.5 Full Text Search 4.5 Document Storage 4.6 Knowledge Base Management 4.8 85%Fit High performer Feature ratings Knowledge Management 4.9 Content Library 4.8 Full Text Search 4.7 Document Storage 4.7 Knowledge Base Management 4.9 User satisfaction User satisfaction 4.7 User reviews[292](https://www.capterra.com/p/177031/Document360/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.8 User satisfaction 4.8 User reviews[640](https://www.capterra.com/p/224830/Guru/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Businesses of all sizes across SaaS, IT consulting, financial services, manufacturing, healthcare, and customer support industries. Best for Enterprise and upper-mid-market businesses in technology, healthcare, financial services, retail, manufacturing, education, logistics, insurance, and nonprofits. ## User reviews Pros & cons SP Sumukh P. Assistant Manager > "Its powerful search, category management, version control, and analytics features help maintain documentation efficiently while improving the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762) VS Vignesh S. Sr Manager > "One challenge is the lack of consolidated analytics across workspaces, as reporting is currently available only at the individual workspace level,..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) VS Vignesh S. Sr Manager > "We’ve been using Document360 as our knowledge base and documentation platform, and it has significantly improved how we manage and deliver product..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) VS Vignesh S. Sr Manager > "Additionally, MCOP integration for analytics data is not yet available, limiting deeper reporting capabilities." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) VR Verified Reviewer Technical Writer > "In summary, Document360 is effective for structured documentation and day-to-day content management, with some limitations when it comes to..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) SP Sumukh P. Assistant Manager > "At times, the editor can also feel slightly laggy or fiddly when working with complex tables or large documentation projects." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762) VR Verified Reviewer Senior Content Specialist > "The tools provided by Document360, such as bulk management of articles and built-in AI tools, help us scale our operations and get rid of repetitive..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016549) MS MOHAMED S. Data Analyst > "Additionally, the platform lacks robust mobile optimization, which impacts accessibility for team members who need to quickly access information on..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473) VR Verified Reviewer Technical Writer > "It supports clear organization of content through categories and articles, which helps maintain consistency as documentation grows." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) PK Punit K. Technical Content Writer > "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) VR Verified Reviewer Technical Writer > "They allow you to track changes, restore previous versions, and work confidently without worrying about losing content." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) LB Lorren B. Product Manager > "Certain layouts don’t always carry over as expected, which means extra cleanup work. While not a dealbreaker, it can slow down the documentation..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) VR Verified Reviewer Technical Writer > "The editor strikes a good balance between simplicity and control—you can create well-formatted technical content quickly without needing heavy..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) SB Sofi B. Technical writer > "I need to then copy and paste line by line, which is also pretty hideous to insert it inside the callout." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883184) MS MOHAMED S. Data Analyst > "The ability to create customizable workflows helps us streamline the review process with Subject Matter Experts (SMEs)." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473) JC Jordan C. Education Coordinator > "This can slow progress on articles or create design issues when it comes to an article's layout." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601) VR Verified Reviewer Technical Writer > "What stands out most about Document360 is how well it supports structured, scalable documentation without adding unnecessary complexity." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) LB Lorren B. Product Manager > "The formatting options can be inconsistent at times, especially when importing or editing longer documents." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) NG Naman G. Principal Product Manager > "It’s been a reliable knowledge management platform for scaling technical documentation, balancing ease of use with advanced collaboration features...." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105) KN Kevin N. Software Engineer > "Reviewing, assignment and publish process was not that intuitive." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929) CS Cookie S. Technical Writer > "The platform’s rich analytics provide valuable insights into user behavior, helping us understand what information our users are searching for and..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6503753) PP Prakruti P. Product Documentation Lead > "The costing and pricing structure is revised too frequently." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) SC Shaunna C. Creative Comms and Knowledge Base Admin > "Page Creation & management, ease of use for non-HTML editors, flexibility & customization, pricing is fair, customer support was great, and simple..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883312) VR Verified Reviewer Support Enablement Manager > "Some of the templates feel a little basic, and advanced features take a bit of time to figure out." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242) LB Lorren B. Product Manager > "Doc360 is a solid documentation platform with a clean interface and powerful search capabilities that make it easy for teams to find and manage..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) Brianne B. Technical Writer > "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) Atul B. Documentation Writer Sr. > "Also, it has a self-sign facility which helps our end users sign up and easily we can map their domains to specific parts of the documentation..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6849769) BS Britnie S. Operations manager > "Also, can't copy and paste the formatting from other software/ text." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) VR Verified Reviewer Documentation Manager > "Outstanding customer support, quick and straightforward setup, clean and intuitive interface, and robust built-in analytics make it easy to manage..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6819764) VR Verified Reviewer Support Enablement Manager > "I’ve also run into the occasional bug or slow load when working with big docs." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242) VR Verified Reviewer Technical Director > "It offers wide range of features including version control and collaborative editing which enhance our documentation process." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) CI Clio I. Marketing > "can be a little user unfriendly when setting up so training is required if you want to set up your portal correctly" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487) RAJARAMAN R. Technical Writer > "The Version history, draft/publish states, and contributor roles help keep the workflow clean when multiple writers are working in the same space." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238) AY Assya Y. Senior Product Content Writer > "I've had instances where there was a system update I was not aware of, and it screwed up my site." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7005420) VS Vignesh S. Sr Manager > "Overall, Document360 has been a reliable platform for creating and maintaining a modern, professional knowledge base." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) ZG Zoe G. Lead Product Writer > "Sometimes my questions took a while to get a response." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812) RP Rohit P. Associate Product Management > "It has streamlined our documentation process, improved collaboration across the team, and made it much easier for users to access the right..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884733) LH Lara H. Business Development > "Everything is divided only by categories and articles, which makes navigation cumbersome." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885701) AP Alison P. Head of Delivery Methodology > "It has helped our team with defining processes for the business and being able to refer back to them when people are stuck." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016086) VR Verified Reviewer Knowledge Manager > "Some features that our organization needs are not available." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263) NG Naman G. Principal Product Manager > "Page creation, categorization, and version control make it easy for multiple PMs and engineers to collaborate on documentation without stepping on..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105) Michael F. Standards and Compliance Lead > "The only minor downside I've encountered is the occasional slow loading time for very large documents. While this isn't a frequent issue, it can be..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004) LB Lorren B. Product Manager > "The collaboration features are intuitive, and the ability to version and categorize documents has been a big help in keeping our knowledge base..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) BS Britnie S. Operations manager > "The page formatting takes forever." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) PK Punit K. Technical Content Writer > "It helps me create and share information easily, keeps everything organized, and makes finding things quick." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) VR Verified Reviewer Knowledge Manager > "A bit buggy sometimes." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263) PP Prakruti P. Product Documentation Lead > "I appreciate the ability to make documentation privately enabled or publicly accessible, giving us flexibility and control." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) CS Christopher S. Business Operations Analyst > "Adjusting these requires specific custom coding.-Changes to the custom code don't automatically save and require you to manually do it each..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4993595) VR Verified Reviewer Technical Writer > "Overall, the experience with Document360 has been positive, especially for building and managing a structured knowledge base from scratch." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) Elliot N. Technical Author > "The Broken link analyser never updated meaning fixed links were still recorded as broken." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6109281) RR Rachael R. Content Designer > "I also like that I have the option to edit the code of an article if I can't achieve what I want to using the normal editor." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6630834) DP Danyel P. Director Customer Operations > "The editing features are not always user friendly." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883376) KN Kevin N. Software Engineer > "The rendered layout for the docs and interaction with pictures seem to be pretty smooth." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929) CY Callum Y. Customer Success Manager > "The text editor isn't the most intuitive to use and lacks features compared to competitors in the market." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6012315) PP Prakruti P. Product Documentation Lead > "Overall it meets our needs with features like versioning, category management, AI assistance." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) VR Verified Reviewer Product Specialist > "Our IT department had a lot of questions about security of the data, it was challenging to get all of the required answers" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6119586) RN Ricardo N. IT Specialist > "Document360 offers an excellent platform for managing and publishing a knowledge base." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7039026) VR Verified Reviewer Help Center Generalist > "Not sure how it can be scaled; the overall page load speed and admin panel load speed is slow on older devices; poor main page configuration..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4617527) VR Verified Reviewer Procurement Analyst > "Document360 is a comprehensive and flexible knowledge base platform known for its intuitive interface and robust feature set." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6499845) ED Emma D. People and Engagement Support Officer > "The search system is not the best, doesn't always pick up what I need." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6214046) RAJARAMAN R. Technical Writer > "I like most about Document360 is how well it balances structured content management with a clean, distraction-free editing experience." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238) ZC Zea C. SEO senior writer > "For example, changing the folders icons is difficult because it does not always work, and you need to refresh, delete cookies and cache or just wait." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4284666) VR Verified Reviewer Technical Director > "Document360 integrates well with our existing tools streamlining our workflows and enhancing productivity." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) YB Yevstakhii B. Teacher > "For example, I have felt restricted by the limited design options available on the platform, particularly in terms of image placement and article..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) TT Tory T. Physician > "So, it is more efficient, highly effective, but still allows you to put your own touch and spin on things to allow your work to reflect you." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6824734) ES Emmalee S. Director of Operations > "Sometimes the editing workflows are not always easy to work and navigating and organizing articles versus categories versus folders in the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3852388) SH Sam H. Marketing Communications Manager > "Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884809) HP Hari P. Legal Executive > "Session expiry which happens often is what i found to be a drawback of this application. And some other complications in content editing." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4527891) VR Verified Reviewer Technical Director > "The ability to customize the knowledge base to fit our brands and needs is a significant advantage." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) AC Abigail C. Technical Writer > "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087) Sabitha A. Business Presentation Specialist > "Document360 centralized it, helping us build a single source of truth." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131) BF Bryn F. Scientific and Technical Writer > "It's a powerful system, but it doesn't seem to be possible to create internal knowledge bases alongside client-facing knowledge bases." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4361085) BrB Björn B. Lead Technical Writer > "It’s user-friendly, reliable, and has made managing our documentation much simpler, both for our documentation team and our readers." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6842317) JK Jessika K. Senior Technical Writer > "I'd like to note that this bug is inconsistent. Whenever I run into a bug, I email the support team and receive an immediate response (within an..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3906090) AT Agnesa T. Team lead > "we started with transferring existing manuals on pdf and word, after our company succeed with knowledge base start." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7003850) Michael C. CTSO > "Pricing seems a little more expensive compared to other alternatives we've looked at." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6185133) AM Anna M. Technical Content Developer > "A multitude of features is offered for the Knowledge Base, including many organizational options, a great localization functionality, article..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6393957) YB Yevstakhii B. Teacher > "Limited integrations: I have noticed that Document360's integrations with other tools and platforms can be limited." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) Sabitha A. Business Presentation Specialist > "Document360 strikes a perfect balance between simplicity and enterprise-grade features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131) YB Yevstakhii B. Teacher > "This can be particularly challenging for organizations that are new to creating a knowledge base and may not have the resources to dedicate to..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) JC Jordan C. Education Coordinator > "The system is very intuitive for our readers and is one of our top priorities as an organization." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601) AC Abigail C. Technical Writer > "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087) Brianne B. Technical Writer > "I love how easy and intuitive the interface is to use." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) PK Punit K. Technical Content Writer > "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) VR Verified Reviewer Technical Director > "Document360 integrates well with our existing tools streamlining our workflows and enhancing productivity." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) Brianne B. Technical Writer > "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) AK Adam K. Technical Writer > "Has a lot of functionality to develop your sites." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6825449) ZG Zoe G. Lead Product Writer > "Sometimes my questions took a while to get a response." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812) BS Britnie S. Operations manager > "Direct integration into our software is also nice" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) SC Sharyl C. Release Manager > "Many of us are self starters who don't like to reach out to support." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4633198) BS Britnie S. Operations manager > "The integration with our software is nice as well." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) NM Neil M. Business Architect > "In particular, it is not possible to reply to or resolve individual comments." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3580248) [View Reviews](https://www.capterra.com/p/177031/Document360/reviews/) DF Daniel F. Support Advisor > "Marvelous, thanks to it, I can quickly access any documentation the company has, see if it was verified, see any changes it has, and it even comes with a..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6795519) Mohd A. software engineer > "The only downside is that competition for some projects can be high, especially for new freelancers." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7186591) Keri H. Sr Partner Services Representative > "My team consists of generalists who have to know a LOT of information, and Guru enables us to store and access that information in a way that has increased our..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6674865) SA Sev A. Artist Support > "This can cause confusion as to what card to change when a company-wide update comes in, or what card to hide when a new change in the company's internal..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) JT Jericho T. Corporate Travel Consultant - Customer Care Support > "A platform that enables our team to get the information we need and to answer our client's queries, to know more information about our tools and process, and..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6499831) JL Jandolf L. Customer Care > "I have no major concerns; however, at times, the search bar doesn’t display the specific article needed to process a client’s request." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6561504) GS Glacie S. Customer Service Representative > "GURU makes it easier for us to easily locate the information we needed, and at the same time, we can minimize it so it stays open even if we are on a different..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6780762) PAY Patricia Anne Y. Customer Care - Team Leader > "There are instances where the search bar doesn't display the exact article that I need to process our client's request." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6514264) SA Sev A. Artist Support > "Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) AR Albert R. Customer Service Expert > "Sorting and filtering can sometimes be difficult once the amount of information you have stored in Guru becomes a lot." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6784587) SA Sev A. Artist Support > "Akin to its moniker "Guru", the program stores information well, sorts it out clearly, makes it readily available for both discussion and steadily teaches those..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) AV Anastassiya V. Support Associate > "Honestly I don't have anything that I particularly don't like, its mostly the field of my job that makes guru cards, for example, a bit irrelevant sometimes..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555482) JJ Jomar J. Core Support Team lead > "Guru has been our longest knowledge base system, and the experience has been amazing there are aspects that can be improved but over all it helped us navigate..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6861687) AP Antonia P. Customer Support Associate > "I think that if notifications aren't well tailored, they can sometimes feel overwhelming and sometimes the app load slowly." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6588551) Mohd A. software engineer > "The platform is easy to use, payments are reliable, and I've been able to connect with genuine clients. Once my profile was established, finding quality..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7186591) KS Kyra S. Operations Enablement Analyst > "I don't like that there aren't quick how-to resources EASILY available to all users (e.g., to learn how to get the best use of Ask Guru)" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6655253) MR Mubtasim R. Senior Specialist, Developer Support > "Provides quick access to card edits, setting up reviews for cards and creating favourite card lists." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6831005) FM Fabrizio M. Technical Support Engineer III > "It was sometimes very picky when returning search results, you had to be very specific to get the articles you were looking for." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6800560) JJI John Jaylen I. Customer Service Representative > "The collaborative features also help ensure that knowledge is continuously updated and accessible to everyone. While there are a few areas where customization..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036) MM Matheus M. Customer Support Contractor > "Loading times can hinder the workflow when you are facing a busy day." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6660528) DL Daniel L. Customer Support > "You can select many cards at the same and spread and not check one-by-one, you can grouo them, you can favorite, and the search option is very effiecient." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6656132) MI Merlyn I. Customer Service > "system issues, error in updates, cracked data or inaccessible data" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595105) JJI John Jaylen I. Customer Service Representative > "Additionally, I appreciate how the platform encourages consistent knowledge management, ensuring that everyone on the team has access to accurate, up-to-date..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036) JAD Jarod Andre D. Customer service representative > "less organized tables and hard to navigate when you locate the exact card" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6497852) JoB João B. Customer Support Specialist > "Reading the updates when a Guru is updated and with the new or altered content highlighted, makes it much easier when we need to always be up to date." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6661363) WR Wildred R. Trainer > "When looking for a Guru article that has been deleted, nothing comes up, you have to investigate with a superior to find out the article was deleted, maybe..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6279828) MI Muminah I. Account Manager > "The browser extension and Slack integration are standout features that make knowledge truly accessible “in the flow of work.”" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6823116) UAV Umang Atul V. Client Experience > "Unreliability sometimes because of unverified articles." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163) BO Benmarlowe O. Associate Manager > "It's allows us to save time and effective search for knowledge based information conveniently without the hassle." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6560068) LL Lamarr L. Customer Success Manager > "If you don’t keep it clean, things can get cluttered fast." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6827849) Diana M. Demand Team Lead > "It keeps processes, scripts, and SOPs in one place, which saves time and ensures everyone is aligned." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6863280) UAV Umang Atul V. Client Experience > "poor search for keywords used" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163) RM Rafael M. Customer Support Advisor > "I love the way Guru allows users to see the information with images and full explanations of examples." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6801611) MF Matthew F. Senior Account Manager > "Sometimes it is a pain when I'm on a webpage where I need to enter a lot of data and need to use a Guru card for a guide or reference and the Guru card blocks..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5039022) SD Steve D. Broker > "I would have to constantly look for support put in tickets, but it makes it very easy cause we're in real estate and it is built to be in compliance with our..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6807601) WG Will G. Professional Services Delivery Manager > "This means I need to rethink the organizational structure of cards to ensure a ton of information doesn't end up in a single folder making it difficult to..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6015715) KS Krishna S. Technical support agent > "Guru is excellent at centralizing and organizing business knowledge, which can greatly improve teamwork and productivity. Because the platform offers mobile..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979) VR Verified Reviewer Sr. Sales Enablement Lead > "The folders and linking cards can feel clunky and difficult to navigate, so our users use it more like a search engine." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6322646) MI Muhammad I. Team Leader > "Guru Is One of Most Relevant Application which we use as we have stored all the updates and information related to process/Product, Which is very good and helps..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5065298) AMM Aelijah Matthew M. Customer Service Representative > "Some articles published are incomplete and has dead ends." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6598148) DP Daniel P. Customer Success Manager > "The ability to centralize our documentation and easily collaborate on projects has boosted productivity and reduced redundancy. Despite a few initial setup..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6406817) JS Joao S. Customer Service Representative > "It's hard to understand how to use the AI, I tried to understand how to use or at least understand why I couldn't use but to no avail." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7002959) JJI John Jaylen I. Customer Service Representative > "The ability to create, update, and access knowledge articles easily makes collaboration efficient." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036) PE Princess E. Customer Operations Adviser > "the drag and drop down, when you have to click to drop down before you access and information, makes it harder to spot of an information quickly." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6250235) MI Muhammad I. Team Leader > "This helps to grab knowledge and information related to product and process which is updated, This also makes the process ease in getting the information, Where..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5065298) SR Senya R. Sr. Director > "Somewhat not too intuitive." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7044923) WR Wildred R. Trainer > "Organization ( every article is very organized and makes sense throughout the reading process) If you heart an article it automatically will prompt you to save..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6279828) VR Verified Reviewer Customer Success Specialist > "Not the best organization in terms of UI and knowledge" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6664517) Diana V. Business Process Operations Administrator > "We have captured processes for all departments including the IT department and this has proven essential as our company grows it helps to have our processes..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6396926) AS Aman S. Team Lead > "Sometimes they may not be helpful if the information is outdated, incomplete, or difficult to navigate, leading to potential inefficiencies and frustrations in..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6367275) BS Brenda S. Customer Support > "It helps me clearly handle any problem I face with customer support, making the process simple and stress-free" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7003075) KV Khatrina V. Email Advisor > "These issues further complicate an already stressful working environment." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6559363) JS Jonathan S. Account Manager > "A Better layout in my estimation should be a Netflix style gallery of cards - two rows, one row on top 5 most searched cards for easy access, second row 5..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5048406) AM Anthony M. Training Lead, Knowledge Management > "The only complaint I can think of is I wish individual cards would be able to exist in more than 1 collection. And that's seriously the only downside I could..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847) AR Albert R. Customer Service Expert > "Overall, Guru has solved a large area of our business in storing and organizing company information." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6784587) MM Meghan M. Brand strategy > "The knowledge trigger features usually dont work too well for my team it might be a temporary issue but we never seem to use the feature anyway." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5048262) AM Anthony M. Training Lead, Knowledge Management > "Guru's analytics options provide extremely helpful insight into usage and knowledge gaps that have helped my company propel initiatives forward to help..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847) Victoria B. Property Manager > "It's not as easy to format as a Google Document." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6660204) JRF Jaf Roland F. Agent > "what I like the most using Guru is the internal guidance to execute a process flawlessly related to solve a situation." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6658869) KS Krishna S. Technical support agent > "It can be somewhat pricey, particularly for newer or smaller companies, as the price may be too much to cover on a limited budget." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979) GB Graham B. Client Success Manager > "Centralizes all our team's documention, accelerates new employee onboarding and pushes us to keep documents up to date and viable." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6454585) GL Gabriel L. CSR > "The disadvantage of Guru is that you have to make sure that the specific article that you're looking for is the right one, most of the time." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6431582) Ricardo V. Client Adviser > "Allow for a great database of support/project database, making life easy for the team and collaborators." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6870068) CM Caroline M. Senior Consultant > "Search can be difficult if the content writer didn't use the exact words you're using to search." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5067931) NoB Niño B. CSR > "I like when you search a specific key word that you're looking for, Guru will show you all of the available articles that contains that key word which makes it..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6409825) KC Katherine C. Inbound Sales Executive > "I guess a potential issue is it needs to be kept updated or people will be trusting/ working off of outdated info but that's really user error, not an issue..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6222950) AR Azizkhon R. Support Associate > "Its real-time knowledge base ensures that team members have the most up-to-date information at their fingertips, enhancing productivity and collaboration." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6404501) HS Himanshu S. Subject Matter Expert > "The only downside to Guru is that sometimes it's hard to find resources using keywords." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6359942) Diana M. Demand Team Lead > "It is especially valuable for onboarding new team members and reducing repetitive questions across the team." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6863280) MS Matthew S. DevOps Engineer > "Having a background in web development, the lack of cross-compatibility is upsetting to see and experience, especially in this current age of tech - 20 years..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5048239) MJM Marie Jo M. Customer Service Representative > "It helped me locate the cards I needed for the concern I'm currently handling." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6554125) MP Melissa P. Director of Products and Services > "This is not what Guru is meant to do, but we wish we could customize the public facing cards a bit more." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6166212) JC John C. Customer Service Representative > "I was able to provide correct resolution based on the guru cards provided." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6495042) Brandon E. Sales Specialist > "It is especially challenging for a new employee to stay up to date and retain all information related to product knowledge." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6260862) JR John R. Customer Success Manager > "It has a clean interface and a simple set of features." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7029188) MT Masego T. customer service > "Guru is getting overly populated with information that you don't need which is sometimes outdated and is not of use any longer." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6169880) CS Cindy S. Advisor > "This organization facilitates a clearer understanding of the customer's issues for both advisors and support staff." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6656047) NL Nicolo L. Business Travel Consultant > "When our admin updates a specific article it sometimes does not notify us" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6039142) VR Verified Reviewer Property Claims Specialist II > "We can mark the files we use the most as favorites and forward links to information to our teammates, making it easy for others to access the information they..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6405151) AT Anurag T. Team Leader > "The only issue I have with Guru is the limited variety of formatting tools." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6416041) JR John R. Customer Success Manager > "It has a clean interface and a simple set of features." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7029188) SR Senya R. Sr. Director > "Somewhat not too intuitive." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7044923) JoR João R. Bilingual Customer Service > "I just started using it and didn't needed a long introduction or tutorial, it all just flows, which is a pro when you use a tool like this." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7002935) EP Enrique P. Dean > "Interface in spanish not avalilable" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5044104) NS Nuno S. Process Improvement and Data analyst > "Guru has been positive, very efficient, user friendly with an intuitive interface and valuable to help a company streamline processes." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6856452) VR Verified Reviewer Knowledge and Training Manager > "The MS Teams integration is not as robust as Slack" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6256660) AGR Arlen Grace R. Travel Consultant > "Guru is user-friendly, innovative, and has so much potential in the future use of Artificial Intelligent." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6561499) JS Joao S. Customer Service Representative > "It's hard to understand how to use the AI, I tried to understand how to use or at least understand why I couldn't use but to no avail." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7002959) KS Kyra S. Operations Enablement Analyst > "I like that Guru is always making updates to make integration easier." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6655253) Victoria B. Property Manager > "It's not as easy to format as a Google Document." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6660204) JM Julian M. Customer Success Manager > "The integration with Slack and ease of use." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6400184) FM Fantina M. Collections > "I dont think Is somthing i dont like is reall easy" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5056840) [View Reviews](https://www.capterra.com/p/224830/Guru/reviews/) ## User interface 4.66 (292) [Guru](https://www.capterra.com/p/224830/Guru/) 4.85 (640) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Document360 27/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - Advanced Search - AI Copilot - Alerts/Notifications - API - Browser Extension - Calendar Management - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Editor - Content Library - Content Management - Content Publishing Options - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Decision Trees - Discussions/Forums - Document Classification - Document Management - Document Storage - Drag & Drop - Drag & Drop Editor - Duplicate Detection - Email Alerts - Feedback Management - Full Text Search - Generative AI - In-Content Feedback - Knowledge Base Management - Knowledge Integrations - Knowledge Management - Knowledge Sharing - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Natural Language Interaction - Online Forums - Organization - Page Analytics - Permissions [See all features](https://www.capterra.com/p/177031/Document360/#features) Guru Top features 34/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - Advanced Search - AI Copilot - Alerts/Notifications - API - Browser Extension - Calendar Management - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Editor - Content Library - Content Management - Content Publishing Options - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Decision Trees - Discussions/Forums - Document Classification - Document Management - Document Storage - Drag & Drop - Drag & Drop Editor - Duplicate Detection - Email Alerts - Feedback Management - Full Text Search - Generative AI - In-Content Feedback - Knowledge Base Management - Knowledge Integrations - Knowledge Management - Knowledge Sharing - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Natural Language Interaction - Online Forums - Organization - Page Analytics - Permissions [See all features](https://www.capterra.com/p/224830/Guru/#features) ### Recognition Document360 is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Guru ### Deployment & support Document360 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guru Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Document360 - By Kovai Limited - Located in United States - Founded in 2017 Guru - By Guru - Located in United States - Founded in 2013 ## Popular Comparisons [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-177031/Connecteam-vs-Document360) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.8 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-224830/Connecteam-vs-Guru) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) Contact vendor for pricing Price $5.42/month 4.5 Features 4.4 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136446-177031/Confluence-vs-Document360) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) Contact vendor for pricing Price $5.42/month 4.8 Features 4.4 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136446-224830/Confluence-vs-Guru) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Contact vendor for pricing Price $19/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-177031/Freshservice-vs-Document360) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Contact vendor for pricing Price $19/month 4.8 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-224830/Freshservice-vs-Guru) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.5 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-177031/Salesforce-vs-Document360) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.71 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) Contact vendor for pricing Price $120/month 4.8 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130533-224830/Helpjuice-vs-Guru) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Contact vendor for pricing Price $115/month 4.5 Features 4.4 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-177031/Zendesk-vs-Document360) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.8 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-224830/Salesforce-vs-Guru) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-177031/LiveAgent-vs-Document360) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Workvivo](https://www.capterra.com/p/201794/Workvivo/)[4.65 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Contact vendor for pricing Price $20000one time 4.8 Features 4.4 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/201794-224830/Workvivo-vs-Guru)