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Soon serves customer support teams, service desks, and businesses in fintech, banking, and eCommerce sectors, enhancing workforce management for organizations of all sizes.
Designed for healthcare organizations, it is a cloud-based solution that provides predictive analysis, overtime calculations, self-scheduling and more.
The good overview, the easy access and very good help and quick responses from the developers for requests of new functions.
Sometimes there is an error, probably something with cookies so when you delete them it is fixed.
Useful product for any department of a company, quick response, nice prices, and great communication.
No option as yet (unless I've missed it) to change already published shifts from the mobile app.
I fell in love "soon" with the software and can't think of a better way to manage my team. It's just the smartest and easy-to-use tool for team scheduling and I've tried them all.
As a user, it is frustrating to not have visibility on other users' schedules. This may be an option open to administrators--I don't know).
Pleasant intuitive UI, intelligent UX design. Responsive support team, lets me keep all team communication in one place for my sanity aaa.
The app wasn't optimal on my android phone. Would have prefered to have a downloaded app rather than browser-based.
Tracking of licensures and certifications is a great feature, you can have a great online file for employees that is accessible. The ability to customize icons, add certifications is a plus.
I am unable to take myself off a shift if I requested the wrong shift.
As a supervisor and user, ShiftWizard has some great functions. I love the overview of the department schedule which is very icon-driven, par levels are easy to manage.
Once in a while ShiftWizard will go down and that’s an inconvenience.
D like the ease of use, and getting notified when I get approved for a shift. I enjoy not having to login into my work email to find out if I’ve been approved or not.
It was difficult to navigate at first and some times I still can get confused and need assistance such as just putting available instead switch shifts.
Easy to navigate and reliable. It allows amazing communication throughout our department.
It can be confusing for someone who is not familiar with Shift wizard. I'm really not sure if my team members look at Shift Wizard.
Prioritize real-user-identified key features according to your needs to find your best fit.
Soon
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