# Compare Supremo Remote Desktop  vs Dameware 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Supremo Remote Desktop  and Dameware based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/177094-179422/Supremo-Remote-Desktop-vs-Dameware-Remote-Support

---

# Supremo Remote Desktop vs Dameware Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Supremo Remote Desktop Dameware2/4 selected

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.5 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

[## Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)[4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

Starting Price

$199.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [447 reviews](#user-reviews)

Positive

434

Neutral

12

Negative

1

[## Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.5 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

Starting Price

$540.00

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [244 reviews](#user-reviews)

Positive

225

Neutral

15

Negative

4

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,938 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

NA

Remote Access/Control

4.7

SSL Security

\--

Unattended Access

4.6

Multi-Channel Communication

4.0

\--%Fit

Missing features

Feature ratings

Single Sign On

NA

Remote Access/Control

4.3

SSL Security

NA

Unattended Access

4.3

Multi-Channel Communication

NA

User satisfaction

User satisfaction

4.7

User reviews[447](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.6

User satisfaction

4.5

User reviews[244](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$199Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$540Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

Best for

Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations.

## User reviews

Pros & cons

IC

Ivan C.

System Administrator

> "I met Supremo and I have never stopped using it, for the administration of remote systems it is a complete..."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4317359)

NC

Nigel C.

IT Support

> "When used on a domain network, if end-user run in their profile, I have difficulty in using as..."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144569)

Alessandro M.

System Administrator

> "We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have..."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3881578)

BB

Bruno B.

IT Director

> "For me, not being able to use Copy and Paste functionality to transfer files, is a big con."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4145116)

AZ

Amedeo Z.

IT MANAGER

> "Interesting feature of Supremo is the ability to customize the interface with your logo and corporate..."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4840360)

AG

Antonio G.

Ceo

> "Sometimes from apple computers the instances of connections do not open and I am forced to close and reopen..."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4083909)

FA

Fabruzio A.

Technician

> "It's important to be able to remote connect to give assistance to your customers."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___6314470)

RI

Rafael I.

IT support

> "On occasion (very rarely) there are problems with closed sessions that Supreme considers open and..."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4169798)

BM

Borja M.

IT Manager

> "SupRemo is an ideal software for network administrators who are dedicated to solving endpoint incidents."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144195)

MF

Muhammad F.

Chief Internal Auditor

> "Connectivity problem irritates therefore users need strong internet connection."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3779764)

FE

Fernando E.

CTO

> "It solves my 100% remote support service / server monitoring."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4149575)

João A.

Manager

> "The speed and the speed transfering files is slow"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144629)

PB

Pierre B.

M.

> "Licencing much better compared to others (and particularly the one above (no problem when transfering..."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144902)

Georges A.

Systems Administrator

> "Does not have many features and screen sharing is barely covered."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4306331)

BB

Bruno B.

IT Director

> "Easeness of use, price, good for unatended support, personalisation with our logo and contacts"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4145116)

AN

Arturo N.

Director

> "Supremo does the job, but leaves a lot to be desired in connection reliability."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4146546)

CS

Chitrang S.

Software Engineer

> "It is a good software to remotely work from home and anywhere."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4291392)

DC

Darren C.

Director

> "The MAC install didn't work at all"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144596)

VT

Valerio T.

it manager

> "first of a kind I use to remote assistance, free version was good, poor in graphics but easy to use."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3822990)

Rafael M.

IT Manager

> "slightly slower operating speed than competitors."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4155999)

CB

Carlos B.

Service Engineer

> "Forthe product cost you receive high performance level."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4696422)

JoPM

João Paulo M.

SysAdmin

> "Multimonitor support, gets pricey above the minimum, especially for a small business like mine"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3526104)

NC

Nigel C.

IT Support

> "It easy to use, easy for my client to download, once connected to a desktop I can fix 95% issue."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144569)

AV

Alexander V.

Director

> "Even with map functionality special characters doesn't work."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831202)

BM

Borja M.

IT Manager

> "It is easy to use and by activating the unattended mode you don't have to need the user."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144195)

CW

Cyril W.

Administrator

> "The shortcut keyboard don’t work every time and never for MacOS."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831333)

AE

Adrian E.

IT-Administrator

> "The price is good for the scope of the software and I don't need more."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144257)

FM

Fadi M.

Development Manager

> "Windows login not working on some windows editions"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831198)

João A.

Manager

> "I use supremo everiday, is the best option quality price"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144629)

PE

Philip E.

Owner

> "Compared to other products, the network lag is a little more noticeable."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831386)

FE

Fernando E.

CTO

> "The best remote control desktop application"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4149575)

TZ

Tomi Z.

Programer

> "Sometimes it is difficult to reach the customers behind firewall"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831236)

JA

John A.

Owner

> "Big help in my business supporting my customers"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4146763)

LM

Luis M.

CIO

> "We never like the price even if it is low comparing to other solutions"

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831225)

Eugenio V.

Owner

> "it fulfills its function as an economical and simple solution for support and remote desktop."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3317129)

MV

Marc V.

nurse

> "I can't call it up by deleting the file."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831574)

JF

Joao F.

CEO

> "I like the reporting tools also."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4145516)

MV

Marc V.

nurse

> "This is not a uninstall."

[See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831574)

[View Reviews](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

VR

Verified Reviewer

CEO

> "Overall, Dameware software is a comprehensive remote support and systems management solution that provides a range of tools to help IT professionals and MSPs..."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4700137)

AG

Angel G.

N/A

> "I cannot drag and drop files from my desktop to a remote in screen share."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___5075967)

MV

Misty V.

IT Manager

> "When supporting a big network or if you support a bunch of different networks and users this is a good investment to keep organization easy."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___6134254)

VR

Verified Reviewer

Infrastructure Architect

> "Resource Usage: During remote sessions, I’ve noticed that Dameware can be a bit resource-intensive."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___6304874)

MV

Misty V.

IT Manager

> "I went into this with a need-to-help communication with clients. But unknowingly this purchase has brought so much more then I thought."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___6134254)

PK

Parth K.

Web Developer

> "needs a strong connection to function correctly. When services on distant workstations break down and the remote connection breaks down, you must uninstall and..."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4462418)

Hossam R.

Network administrator

> "The most important features to the business are remote desktop control and remote administration using the utilities."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4361322)

VR

Verified Reviewer

Sr. IT Service Delivery Analyst

> "The most significant disadvantage has to be the User Interface."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2964872)

VR

Verified Reviewer

CEO

> "Available in both on-premise and cloud-based versions, offering flexibility for businesses and organizations of all sizes."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4700137)

VR

Verified Reviewer

Director of IT Support

> "The technical support team reported it not easy to install or configure on MAC computers."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2710119)

Leon A.

Technical Manager

> "Its ease of use, scalability and powerful functionality"

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___5017974)

MG

Matthew G.

IT Systems Supervisor

> "Cost is a bit high for what it does. "

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2843759)

[View Reviews](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

## User interface

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

4.67 (447)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)

4.51 (244)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Supremo Remote Desktop

Top features

21/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#features)

Dameware

19/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/179422/Dameware-Remote-Support/#features)

### Recognition

Supremo Remote Desktop is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Dameware

### Deployment & support

Supremo Remote Desktop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dameware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Supremo Remote Desktop

-   By Nanosystems
-   Located in Italy
-   Founded in 1986

Dameware

-   By SolarWinds
-   Located in United States
-   Founded in 1999

## Popular Comparisons

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vs

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[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

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Features

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Ease of Use

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Features

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Ease of Use

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-177094/Atera-vs-Supremo-Remote-Desktop)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

$540

Price

$8.75/month

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-179422/Slack-vs-Dameware-Remote-Support)

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

vs

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (351)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

$199/year

Price

$100/month

4.5

Features

4.5

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/177094-254088/Supremo-Remote-Desktop-vs-ServiceNow)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

vs

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

$540

Price

$34.9/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146892-179422/ISL-Light-vs-Dameware-Remote-Support)

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

vs

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

$199/year

Price

$34.9/month

4.5

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146892-177094/ISL-Light-vs-Supremo-Remote-Desktop)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$540

Price

$67/month

4.4

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-179422/Pulseway-vs-Dameware-Remote-Support)