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Supremo Remote Desktop vs ky2help: Which is a better fit?

Updated on January 12th, 2025
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Summary
Key features rated by users
Features selected based on 4,139 reviews from Help Desk users.
% Fit
Missing features
Feature ratings
Ticket Management
NA
Prioritization
NA
Performance Metrics
4.7
Real-Time Notifications
NA
Alerts/Escalation
NA
% Fit
Not enough reviews
Feature ratings
Ticket Management
4.3
Prioritization
3.0
Performance Metrics
--
Real-Time Notifications
4.0
Alerts/Escalation
--
User satisfaction
4.7
User reviews446
Ease of use
4.8
Functionality
4.5
Value for money
4.7
Customer support
4.6
4.3
User reviews17
Ease of use
3.8
Functionality
4.2
Value for money
3.8
Customer support
4.5
Price starts from
Yearly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

ky2help is aimed at companies of all industries and company sizes in the entire German-speaking area.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
177094
3 screenshots
196043
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Supremo Remote Desktop

9/30
  • Alerts/Escalation
  • API
  • Automated Routing
  • Collaboration Tools
  • Customer Database
  • Customizable Fields
  • Email Templates
  • Knowledge Base Management
  • Macros/Templated Responses
  • Mobile App
  • Personalization
  • Prioritization
  • Real-Time Notifications
  • Secure Data Storage
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Customizable Branding
  • Data Import/Export
  • Multi-Channel Communication
  • Performance Metrics
  • Real-Time Chat
  • Reporting/Analytics
  • Third-Party Integrations
See All features
Hide Help Desk Software Features -

ky2help

Top Features
22/30
Show Help Desk Software Features +
Supremo Remote Desktop
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ky2help
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Supremo Remote Desktop
  • By Nanosystems
  • Located in Italy
  • Founded in 1986
ky2help
  • By Kyberna
  • Located in Liechtenstein
  • Founded in 1986
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